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All 84 Taito hotels

Ueno Touganeya Hotel

3.0 of 5 Hotel   |   3-17-5 Higashi-Ueno, Taito, Tokyo Prefecture 110-0015, Japan
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92%
Ranked #3 of 84 hotels in Taito
A recent review
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  • Reviews (204)
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204 people have reviewed this hotel

Traveler rating
    86
    100
    15
    2
    1
See reviews for
38
94
29
7
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Thai first
  • Any
English first
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago

We stayed in a small but functional room that has all the essentials we need in a hotel. More importantly, the room was clean, especially the bathroom. The bed was a bit small though for a double room. The staff were friendly, speak good English and were always happy to help. They tidied our room everyday even without us asking... More

Was this review helpful? Yes
TouganeyaHotel, フロント オフィス マネージャー at Ueno Touganeya Hotel, responded to this review

Thank you very much for staying at our hotel and taking your time to write a review. It is pleasing to read that you had a good impression of the room and enjoyed having a conversation with our staff. We are also pleased to hear that you spent a good time around Ueno. Our staff looks forward to seeing you... More

Cairns
Senior Contributor
32 reviews 32 reviews
19 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 1 week ago

This was our 5th trip to Tokyo with my husband and 7yr old and we have stayed in various spots in Tokyo in the past. It can be very difficult to get a triple room in Tokyo at a reasonable price so we found a gem. We booked the family room with 2 x singles and bunk beds and a... More

Was this review helpful? Yes
TouganeyaHotel, フロント オフィス マネージャー at Ueno Touganeya Hotel, responded to this review

We are honored to hear your last sentence and that you said our hotel is a gem. Thank you very much for such an in-depth review. We are glad to hear that you felt the room was clean and you had a good sleep during your stay. It is pleasing to read that you enjoyed some places around Ueno. We... More

Annapolis, Maryland
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The Touganeya hotel is clean, inexpensive, and the staff are extremely helpful and friendly. This is one of my two most preferred hotels in the Ueno area, and I would not hesitate to book with them again. I notice some people have complained about the size of the rooms, but I think most travelers are simply not aware that small... More

Was this review helpful? Yes 1
TouganeyaHotel, フロント オフィス マネージャー at Ueno Touganeya Hotel, responded to this review

Thank you very much for the continued support of Touganeya. We are pleased to hear that the reason why you chose to our hotel. Our staff will continue to provide preferable points to meet guests' expectations. We are also glad to hear that you found our hotel is conveniently located and provided equipment was helpful for you. Thank you again... More

Melbourne, Australia
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

As the other reviews reflect, this hotel is in a convenient location for hopping on to the train. Although the rooms were small (we had two double rooms for our family of four) it was pleasantly appointed and comfortable, clean and neat. Good spot for a base to travel from. The area at night didn't feel quite as safe as... More

Was this review helpful? Yes 1
TouganeyaHotel, フロント オフィス マネージャー at Ueno Touganeya Hotel, responded to this review

Thank you very much for staying at our hotel. We appreciate that you chose to book double rooms although family rooms were not available at that time. We are pleased to hear that you gave us some good comments about for the rooms. Our staff looks forward to the opportunity to welcome you back in the future. More

Bogota, Colombia
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

As always, Japanese people very kind and helpful. Cozy and safe place, very clean and it had everything we needed to be comfortable. It´s very close to Ueno Station (it really helps!!), Ueno Zoo, many stores and nice sushi restaurants.

Review collected in partnership with BudgetPlaces

Was this review helpful? Yes 1
TouganeyaHotel, フロント オフィス マネージャー at Ueno Touganeya Hotel, responded to this review

Thank you very much for choosing our hotel from among many other hotels. We are glad to hear that you felt everything was comfortable. We look forward to your next visit and our staff would like to continue to provide helpful information. More

Bangkok, Thailand
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 23, 2014

I had a chance to visit Tokyo and stay with Ueno-Touganeya Hotel for 5 Nights (15 - 20 June 2014). I'm very impressive since the reservation process. Mr.Takuya is very very good staff. He always recommend and updated us all the time since reservation process till checking-out. The hotel is not so big but full of happiness. We got the... More

Was this review helpful? Yes 4
TouganeyaHotel, フロント オフィス マネージャー at Ueno Touganeya Hotel, responded to this review

Thank you so much for staying at our hotel and giving us feed back. Thank you for inquiring by email before your arrival and it helped us serve you better. We are very glad to hear that our staff was helpful and made your stay more convenient. We sincerely appreciate that you will consider coming back again and recommend our... More

Stockholm, Sweden
Top Contributor
61 reviews 61 reviews
61 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed June 13, 2014

When we were booking hotel in Tokyo, we chose between location and standard, we chose location. The room we got was one of the smallest we've ever stayed in,but hey, you have the room to sleep in. Not the most luxurious room but it had a fridge. Cleaning was good but the shower curtain was in need of washing. If... More

Was this review helpful? Yes 3
TouganeyaHotel, フロント オフィス マネージャー at Ueno Touganeya Hotel, responded to this review

Thank you very much for choosing our hotel. As you wrote ,our hotel has been liked by a lot of people for the convenient location. Our staff has taken note of your comment about the shower curtain. We should have checked our rooms more carefully and we will try to improve cleanliness for our rooms. Thank you again for taking... More

Paris, France
Contributor
16 reviews 16 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 12, 2014

This business hotel is very practical close the Ueno station and you have everything in this area: restaurantn supermarket, shopping etc... the service in this hotel is very good but the room is small, if you choose double room is more a single room. The bed is extremely small and you cannot sleep very well..anyway i recommand a big room... More

Was this review helpful? Yes
TouganeyaHotel, フロント オフィス マネージャー at Ueno Touganeya Hotel, responded to this review

Thank you very much for the review. We are sorry that your room did not meet your expectations. As you wrote ,we have some big rooms so please try it next time. Our staff sincerely appreciates that you said our service was good. We look forward to welcoming you back. More

Singapore, Singapore
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 10, 2014

Stayed here with a family of 5 as I read about it in trip advisor. The family room was nice and spacious by Tokyo standards and the double was squeezy but comfortable. All rooms had a mini tub which was a luxury compared to other similar range hotels. The place seemed complicated to find but it is actually super convenient.... More

Was this review helpful? Yes 1
TouganeyaHotel, フロント オフィス マネージャー at Ueno Touganeya Hotel, responded to this review

Thank you very much for choosing our hotel and the descript feedback. We are happy to hear that you found the hotel in a convenient location and you enjoyed shopping in Ueno. Thank you for having Japanese breakfast. We shared your comment with kitchen staff. We were also glad that we could provide a big size of cab at that... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 10, 2014

My friend and I stayed 3 nights at this hotel in March. Although the rooms are small for western standards, we booked a room with a bunk bed and had enough room for both of our large suitcases. The location is amazing, right next to Ueno station, which allows for easy transport all around Tokyo; also very convenient if you're... More

Was this review helpful? Yes
TouganeyaHotel, フロント オフィス マネージャー at Ueno Touganeya Hotel, responded to this review

Thank you very much for staying at our hotel. We are glad to hear that you liked Japanese breakfast and you had a good impression for restaurant staff. We are also glad that you felt our service was helpful. Ueno touganeya staff will try to always offer helpful service. We sincerely appreciate that you are thinking of coming back to... More

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Additional Information about Ueno Touganeya Hotel

Address: 3-17-5 Higashi-Ueno, Taito, Tokyo Prefecture 110-0015, Japan
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Taito
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ueno Touganeya Hotel 3*
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Also Known As:
Touganeya Hotel Taito
Ueno Touganeya Hotel Tokyo, Japan

130 photos of this hotel

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Amenities

Free High Speed Internet ( WiFi ) Free Parking Restaurant Wheelchair access
Hotel Style
#3 Family Hotel in Taito #6 Romantic Hotel in Taito
Hotel Class
Official Description (provided by the hotel)
Free Wi-Fi in all rooms. ... more   less 
Number of rooms
55

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