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Ueno Touganeya Hotel

Certificate of Excellence
3-17-5 Higashi-Ueno, Taito 110-0015, Tokyo Prefecture
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Ueno Touganeya Hotel
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Ranked #9 of 107 Hotels / Ryokan in Taito
Certificate of Excellence
A recent review
4 of 5 stars reviewed 2 weeks ago
ZhaoXiuMei Singapore, Singapore
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303 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Thai first
  • Any
English first
  • All months
    (303)
  • Mar-May only
    (89)
  • Jun-Aug only
    (81)
  • Sep-Nov only
    (73)
  • Dec-Feb only
    (60)
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Singapore, Singapore
Level Contributor
168 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Though the location of hotel is good, it is not easy to locate if you are travelling with bulky luggage. We had a hard time as we had our booking printed in English and no one could tell us where the Hotel is. Also, do bring along the hotel map, it helps. If you are walking from the train station,... More 

Was this review helpful? Yes
TouganeyaHotel, Front Office Manager at Ueno Touganeya Hotel, responded to this review

Dear Guest, Thank you very much for the review about your stay at our hotel. We are very sorry to read that you had a hard time finding our hotel. As you have mentioned, it is close from the station but may not be easy to find without the map we put it on our website. It is true that... More 

Level Contributor
8 reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

Nice place and good location 3mon from exit 2 very nearly and easy to finding hotel .good smell when come inside the hotel . And room is cleanses suit for 2people toilet in room very clean I think if I come back I must choose the hotel

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TouganeyaHotel, Front Office Manager at Ueno Touganeya Hotel, responded to this review

Dear Guest, Thank you very much for the nice review regarding on your stay at our hotel. We are very happy to read that you noticed the smell and the place is close from the station. We are also very glad to read that you will choose our hotel again if you come to Japan again. We hope to see you... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

I had stayed at this hotel for 5 nights during travelling in Tokyo. It's located in the great location where every line of train passes and it's easy to get to Narita Airport. The most impressive incident occurred from the beginning, I sent and email to reserve the room and they always replied all emails quickly with very good recommendations.... More 

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TouganeyaHotel, Front Office Manager at Ueno Touganeya Hotel, responded to this review

Dear Guest, Thank you very much for taking your time to write such a kind review about our hotel. We are very happy to read that you liked our hotel’s location for it is easy to use many different lines of train and subway and that it is easy to go and come from Narita airport. Moreover, we are very... More 

Jakarta, Indonesia
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Booked 4 non consecutive nights, as I make Tokyo our base for the trip, I've tried the bunk bed room, double room and twin room. The twin room is the best, with double the room space and a sofa. I personallyblike the bunk bed room as it gives enough room for the two of us within a atandard Japanese style... More 

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TouganeyaHotel, Front Office Manager at Ueno Touganeya Hotel, responded to this review

Dear Guest, Thank you very much for your kind review. Your positive review encourages our people to work harder. We are happy to read you liked the bunk bed room. The bunk bed room is rather a new type of room at our hotel which is made for 2 guests who want their own bed but want to stay in... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

I'm not much of a writer so I'll keep this relatively short. Pretty much every aspect of this Hotel is excellent for the price. The Staff are all friendly and as an added bonus are pretty good at English as well. The rooms were cleaned very well every day (unless you put up a Do Not Disturb of course, in... More 

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TouganeyaHotel, Front Office Manager at Ueno Touganeya Hotel, responded to this review

Dear Guest, Thank you very much for taking your time to write a review of our hotel this time. We thank you for listing all the good aspects you found at our hotel. We are very happy to read that you had enough space. Our rooms are standard Japanese style rooms which are often reviewed very small by guests from... More 

bangkok
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

very good location,near ueno station-walk less than 5 minutes and Ameyogo shopping street.Hotel staff is nice and helpful.Good environment and peaceful.The room is rather small expecially restroom.The price is fair compare with their provided facilities.

Was this review helpful? Yes
TouganeyaHotel, Front Office Manager at Ueno Touganeya Hotel, responded to this review

Dear Guest, Thank you very much for the nice review on your stay at our hotel this time. We are very glad to read that you found our hotel near Ueno station and Ameyoko shopping street. We are also very happy to read that you wrote our staff nice and helpful. The most interesting part was that you reviewed as... More 

Hong Kong, China
Level Contributor
19 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 5 weeks ago

we book the package which is NO CLEANING for all 5 days.. haha... as the price is cheaper. but they have towels changes every day! it is close to the metro station .

Was this review helpful? Yes
TouganeyaHotel, Front Office Manager at Ueno Touganeya Hotel, responded to this review

Dear Guest, Thank you very much for your review this time. You have chosen the long-term stay plan. It is cheaper than the standard plan by not providing amenity such as sleeping robes yukata, tooth brush, tooth paste, and razors but we change your towels every day and throw away your garbage too. It is strange that there was no... More 

London, United Kingdom
Level Contributor
374 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 294 helpful votes
5 of 5 stars Reviewed June 1, 2015

We stayed in April. Our room was small but perfectly fine for our 6 night stay. It was clean and we had everything we needed. The staff were very professional and helpful and seemed to genuinely care about the guests' needs. We had a problem with noisy guests in the neighbouring room one night. The staff were most concerned and... More 

Was this review helpful? Yes
TouganeyaHotel, Front Office Manager at Ueno Touganeya Hotel, responded to this review

Dear Guest, Thank you very much for giving us such a thoughtful review. Your kind words brightened up our days. We are very glad to hear that you reviewed us professional and helpful. Moreover, we are very glad to read that you acknowledged us as we genuinely care about the guests’ needs. We try to do our best to make... More 

Toronto, Ontario
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed May 30, 2015

We stayed here for five nights. Use the website to find way from Ueno station which is right next door. The room is very very small so don't bring much luggage. Otherwise the room is modern, quiet, and comfortable with everything there. Also has a small fridge to hold snacks. The front desk staff speak English well and can recommend... More 

Was this review helpful? Yes 1
TouganeyaHotel, Front Office Manager at Ueno Touganeya Hotel, responded to this review

Dear Guest, We appreciate your review on your stay at our hotel this time. We thank you for staying with us for 5 nights and we are very happy to read that you found Ueno station right next door from our hotel and enjoyed your time in Ueno. Ueno park is a very old park in Japan, especially in Tokyo... More 

Barcelona, España
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed May 26, 2015

We stay for 5 nights. The ubication of the hotel was excellent. The rooms are quiet and the people are so kind. Wifi was OK, has a good speed. The room are extremely little, and the bed is maybe the worst thing because it is very near from the wall. But maybe I repeat if we return to Tokyo.

Was this review helpful? Yes
TouganeyaHotel, Front Office Manager at Ueno Touganeya Hotel, responded to this review

Dear Guest, Thank you very much for your review. We are happy to hear that at least the location, personnel and the wifi have satisfied you. It is very sad to hear that the double room was extremely little and bed very small too. We recommend you to book our twin room for the next time. You will feel more... More 

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Staying in Ueno, Asakusa

Neighborhood Profile
Ueno, Asakusa
Traces of the history and culture of the Edo (old Tokyo) era remain vividly in Ueno and Asakusa. Spacious Ueno Park is a great place to relax and visit a variety of different museums and galleries. At Ameyoko which starts in front of Ueno station, the grocery stores and clothing shops are crammed alongside fishmongers. It gets particularly busy at the end of the year, when many people go on shopping sprees. The town of Asakusa, developed around Sensoji temple, has many shops selling goods and clothing from old Japan, making it a great place for souvenir hunting. It's also known for various annual festivals, and the whole district gets involved with the huge Sanja Festival in May.
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