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All 98 Taito hotels

Ueno Touganeya Hotel

3.0 of 5 Hotel   |   3-17-5 Higashi-Ueno, Taito 110-0015, Tokyo Prefecture
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Ueno Touganeya Hotel
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Ranked #9 of 98 Hotels / Ryokan in Taito
4.5 of 5 stars 237 Reviews
A recent review
4 of 5 stars reviewed 1 week ago
TheGoldenCoconut Houston, Texas
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237 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
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Houston, Texas
Senior Contributor
40 reviews 40 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel was situated in a perfect location in Ueno. It's conveniently located near the Ueno station, Ueno Park, Ameyoko Market, and a handful of convenience stores like 7-11 and Lawsons. A short detour through Ameyoko Market and a bit of walking would be Akihabara if you're into that, and several stations away are Asakusa and Tokyo Skytree. It was... More 

Was this review helpful? Yes 1
TouganeyaHotel, フロント オフィス マネージャー at Ueno Touganeya Hotel, responded to this review

Thank you very much for choosing our hotel for your first trip to Tokyo. We are pleased to hear that you found that our hotel is in a good location and you enjoyed the sightseeing around Ueno. We are also pleased to hear our effort to make you check in early helped you and our maids were helpful during your... More 

Senior Contributor
23 reviews 23 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a well maintained hotel which is located near the Ueno Station. The exact location is away from the main road which is quiet and peaceful. It is just few mintues walk from Ueno Station as well as some of the attractions in Ueno. Attractions which is within minutes of walking from this hotel are Ueno Park and Ameyoko... More 

Was this review helpful? Yes
TouganeyaHotel, フロント オフィス マネージャー at Ueno Touganeya Hotel, responded to this review

Thank you very much for staying at our hotel and taking your time to write a review on our hotel. We are pleased to hear that you felt the hotel in a quiet and peaceful location. It is also glad that you liked the location ,which is close to some tourist attractions. Thank you again for saying that our hotel... More 

Contributor
17 reviews 17 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Compact Room with most of the basic necessities. The hotel staffs are very friendly and helpful. English speaking staffs and some can converse in Mandarin. Clean. Providing help when necessary. Easy to access. Direction to hotel :Ueno Station overhead bridge. Walk opposite , an open escalator . The junction with tiger sign, turn right.

Was this review helpful? Yes 1
TouganeyaHotel, フロント オフィス マネージャー at Ueno Touganeya Hotel, responded to this review

Thank you very much for staying at our hotel and giving us feedback. It is pleasing to hear that our staff was helpful during your stay and we are glad that you found our location is easy to access from the station. Our hotel has an employee who can speak Mandarin that is helpful for Mandarin speaker if necessary. We... More 

Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed November 16, 2014

The hotel is very close to the Ueno station (across from the park using the Asakusa exit from the station), so the location is very convenient. It's on the Yamanote line, very short ride to Asakusa and Tokyo station. It's also a block or two from the Ameyoko shopping district which is fantastic. Ueno Touganeya is off the main street... More 

Was this review helpful? Yes
TouganeyaHotel, フロント オフィス マネージャー at Ueno Touganeya Hotel, responded to this review

Thank you very much for staying at our hotel at our hotel among many other hotels. We are glad that you found our hotel is conveniently located. We are also very glad to hear your expression that you felt the hotel in a very quiet location. It is pleasing that you enjoyed Japanese breakfast and our staff was helpful at... More 

Edmonton, Canada
Top Contributor
74 reviews 74 reviews
16 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed November 13, 2014

We had 3 different rooms for a total of 5 days. The single and double rooms are very small, with just enough room for luggage. The bed is tight against 3 walls, so had to crawl over each other to get in and out of bed. The corner 'family' room had a lot more space, even had a couch and... More 

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TouganeyaHotel, フロント オフィス マネージャー at Ueno Touganeya Hotel, responded to this review

Thank you very much for staying at our hotel and taking your time to write a review. The reviews are not only the benefit for the potential customers but it is also helpful for us. We will take in your remarks on the front desk staff and our rooms. Our staff will strive to improve quality of our service and... More 

Stockholm
Senior Contributor
25 reviews 25 reviews
20 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed November 7, 2014

I had very high hopes for this hotel, based on price, location and reviews. It was not easy to find at first when we arrived from the Keisei station, but it´s very close to Ueno station and very convenient once you know the way. First contact with hotel about a month before the trip was very positive, they were helpful... More 

Was this review helpful? Yes 3
TouganeyaHotel, フロント オフィス マネージャー at Ueno Touganeya Hotel, responded to this review

We are very sorry for making you unpleasant during your stay. We apologize that our standard of service was not maintained. Our staff should have offered service with appropriate manner at the time. We have taken notes of your comments seriously. We have to improve our service and also communication level. Although you had unpleasant experience we appreciate that you... More 

Grays Thurrock, United Kingdom
Contributor
20 reviews 20 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed November 1, 2014 via mobile

Booked this hotel through Expedia as we had read some good reviews. The hotel has a map for you to use from their web site which shows you the way to this hotel (which is off the main road) from Ueno Skyline station. Take your time and check the pictures and you will find your way easily to this hotel.... More 

Was this review helpful? Yes 3
TouganeyaHotel, フロント オフィス マネージャー at Ueno Touganeya Hotel, responded to this review

Thank you very much for choosing our hotel after reading guest's reviews and giving us such an in-depth review. It is pleasing that you felt our hotel was spotlessly clean. We will continue to keep our rooms clean. Thank you for reminding us that the doors do not make noise. We are happy to hear that you did not hear... More 

Contributor
12 reviews 12 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed October 30, 2014

My husband and I statyed for 5 nights in the Touganeya Hotel, Tokyo. It is the perfect walking distance to Ueno train station. Close to starbucks, family mart, and Ueno shopping streets. The room was small but we were prepared and had done our research. I think a 2 twin bed room would have been a better option than cramming... More 

Was this review helpful? Yes 2
TouganeyaHotel, フロント オフィス マネージャー at Ueno Touganeya Hotel, responded to this review

Thank you very much for staying at our hotel and you saying that overall a great stay. We are glad that you found many preferable stores around Ueno. It is pleasing to hear that you felt our provided equipment was helpful and you had a good sleep during your stay. We will try to provide a more comfortable experience for... More 

Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 23, 2014

Close to escalator to Ueno station. Next to Lawson and a few eating place near by. The room was very clean. Professional staff that are helpful and responsible. You cam check in early and take a walk in Tokyo and come back to check in later.

Was this review helpful? Yes
TouganeyaHotel, フロント オフィス マネージャー at Ueno Touganeya Hotel, responded to this review

Thank you very much for staying at our hotel. It is pleasing to hear that you felt our staff was helpful and responsible. Our reception opens 24 hours and we welcome to keep your luggage at the reception before check-in or after check-out. Our staff looks forward to welcoming you back on your next opportunity. More 

Torreon, Mexico
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 18, 2014

Chose this hotel after reading TA reviews and definitely worth it. Ticks all the boxes: clean, budget-friendly, efficient, nice amenities and location, location, location. Sure the rooms are small, but perfectly doable with a bit of organization skills. Really enjoyed breakfast, very authentic. My thanks to all the staff, from reception to restaurant to housekeeping and to the wonderful city... More 

Was this review helpful? Yes
TouganeyaHotel, フロント オフィス マネージャー at Ueno Touganeya Hotel, responded to this review

Thank you very much for choosing our hotel. We are very pleased to hear that you were satisfied with our hotel. We will continue to offer the best service as much as possible with our housekeeping and restaurant staff. Thank you again for brightening up our day with such a considerate review. Our staff looks forward to seeing you on... More 

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Additional Information about Ueno Touganeya Hotel

Address: 3-17-5 Higashi-Ueno, Taito 110-0015, Tokyo Prefecture
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Taito
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ueno Touganeya Hotel 3*
Number of rooms: 55
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Also Known As:
Touganeya Hotel Taito
Ueno Touganeya Hotel Tokyo, Japan
Hotel Style:
#3 Family Hotel in Taito
#5 Romantic Hotel in Taito

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