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All 98 Taito hotels

Ueno Touganeya Hotel

3.0 of 5 Hotel   |   3-17-5 Higashi-Ueno, Taito, Tokyo Prefecture 110-0015, Japan
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Ueno Touganeya Hotel
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Ranked #8 of 98 Hotels / Ryokan in Taito
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233 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

The hotel is very close to the Ueno station (across from the park using the Asakusa exit from the station), so the location is very convenient. It's on the Yamanote line, very short ride to Asakusa and Tokyo station. It's also a block or two from the Ameyoko shopping district which is fantastic. Ueno Touganeya is off the main street... More

Was this review helpful? Yes
TouganeyaHotel, フロント オフィス マネージャー at Ueno Touganeya Hotel, responded to this review

Thank you very much for staying at our hotel at our hotel among many other hotels. We are glad that you found our hotel is conveniently located. We are also very glad to hear your expression that you felt the hotel in a very quiet location. It is pleasing that you enjoyed Japanese breakfast and our staff was helpful at... More

Edmonton, Canada
Top Contributor
72 reviews 72 reviews
16 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We had 3 different rooms for a total of 5 days. The single and double rooms are very small, with just enough room for luggage. The bed is tight against 3 walls, so had to crawl over each other to get in and out of bed. The corner 'family' room had a lot more space, even had a couch and... More

Was this review helpful? Yes
TouganeyaHotel, フロント オフィス マネージャー at Ueno Touganeya Hotel, responded to this review

Thank you very much for staying at our hotel and taking your time to write a review. The reviews are not only the benefit for the potential customers but it is also helpful for us. We will take in your remarks on the front desk staff and our rooms. Our staff will strive to improve quality of our service and... More

Stockholm
Senior Contributor
25 reviews 25 reviews
20 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I had very high hopes for this hotel, based on price, location and reviews. It was not easy to find at first when we arrived from the Keisei station, but it´s very close to Ueno station and very convenient once you know the way. First contact with hotel about a month before the trip was very positive, they were helpful... More

Was this review helpful? Yes 2
TouganeyaHotel, フロント オフィス マネージャー at Ueno Touganeya Hotel, responded to this review

We are very sorry for making you unpleasant during your stay. We apologize that our standard of service was not maintained. Our staff should have offered service with appropriate manner at the time. We have taken notes of your comments seriously. We have to improve our service and also communication level. Although you had unpleasant experience we appreciate that you... More

Grays Thurrock, United Kingdom
Contributor
20 reviews 20 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Booked this hotel through Expedia as we had read some good reviews. The hotel has a map for you to use from their web site which shows you the way to this hotel (which is off the main road) from Ueno Skyline station. Take your time and check the pictures and you will find your way easily to this hotel.... More

Was this review helpful? Yes 1
TouganeyaHotel, フロント オフィス マネージャー at Ueno Touganeya Hotel, responded to this review

Thank you very much for choosing our hotel after reading guest's reviews and giving us such an in-depth review. It is pleasing that you felt our hotel was spotlessly clean. We will continue to keep our rooms clean. Thank you for reminding us that the doors do not make noise. We are happy to hear that you did not hear... More

Contributor
12 reviews 12 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My husband and I statyed for 5 nights in the Touganeya Hotel, Tokyo. It is the perfect walking distance to Ueno train station. Close to starbucks, family mart, and Ueno shopping streets. The room was small but we were prepared and had done our research. I think a 2 twin bed room would have been a better option than cramming... More

Was this review helpful? Yes 1
TouganeyaHotel, フロント オフィス マネージャー at Ueno Touganeya Hotel, responded to this review

Thank you very much for staying at our hotel and you saying that overall a great stay. We are glad that you found many preferable stores around Ueno. It is pleasing to hear that you felt our provided equipment was helpful and you had a good sleep during your stay. We will try to provide a more comfortable experience for... More

Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 weeks ago

Close to escalator to Ueno station. Next to Lawson and a few eating place near by. The room was very clean. Professional staff that are helpful and responsible. You cam check in early and take a walk in Tokyo and come back to check in later.

Was this review helpful? Yes
TouganeyaHotel, フロント オフィス マネージャー at Ueno Touganeya Hotel, responded to this review

Thank you very much for staying at our hotel. It is pleasing to hear that you felt our staff was helpful and responsible. Our reception opens 24 hours and we welcome to keep your luggage at the reception before check-in or after check-out. Our staff looks forward to welcoming you back on your next opportunity. More

Torreon, Mexico
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 18, 2014

Chose this hotel after reading TA reviews and definitely worth it. Ticks all the boxes: clean, budget-friendly, efficient, nice amenities and location, location, location. Sure the rooms are small, but perfectly doable with a bit of organization skills. Really enjoyed breakfast, very authentic. My thanks to all the staff, from reception to restaurant to housekeeping and to the wonderful city... More

Was this review helpful? Yes
TouganeyaHotel, フロント オフィス マネージャー at Ueno Touganeya Hotel, responded to this review

Thank you very much for choosing our hotel. We are very pleased to hear that you were satisfied with our hotel. We will continue to offer the best service as much as possible with our housekeeping and restaurant staff. Thank you again for brightening up our day with such a considerate review. Our staff looks forward to seeing you on... More

1 review
5 of 5 stars Reviewed October 15, 2014

We stayed here for the past 13 days and the help and service we received was was the best we have ever had from a hotel. My gf went down and ask for some help to call someone to rent a wheel chair and they went and got her one free of charge. The room was cleaned every day bathrooms... More

Was this review helpful? Yes
TouganeyaHotel, フロント オフィス マネージャー at Ueno Touganeya Hotel, responded to this review

Thank you very much for choosing our hotel out of tons of hotels in Tokyo and taking your time to write such a kind review. We are glad to hear from her that you took a train and visited many places during your stay. Thank you again for saying that you will come back to our hotel. We will look... More

Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed October 1, 2014

The location is perfect. The best alternative for Tokyo. The price was good and quite clean. Within walking distance of the station. Able to go anywhere. Ueno is perfect, have everything. If you're staying in Tokyo for the best hotel and the best location.

Was this review helpful? Yes
TouganeyaHotel, フロント オフィス マネージャー at Ueno Touganeya Hotel, responded to this review

Thank you very much for your comment on our hotel. We appreciate you saying that our hotel is the best location. We have a good reputation for a good convenient location. Our staff will try our best to keep up with our service as well. Please visit us again the next time you are in Tokyo. More

Santa Monica, California
Top Contributor
83 reviews 83 reviews
37 hotel reviews
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed September 25, 2014

We just returned from 10 nights at the Ueno Touganeya Hotel near Ueno Park in Tokyo. Since we were there for a long duration, we rented 1 of the 6 large rooms, which all face the street at the front of the hotel and, being located on a corner of the hotel, have windows on both sides . These rooms... More

Was this review helpful? Yes
TouganeyaHotel, フロント オフィス マネージャー at Ueno Touganeya Hotel, responded to this review

Thank you very much for staying at our hotel and taking your time to write a descriptive review. We are delighted to hear that you found many preferable stores and you spent a good time around Ueno. It is pleasing that you liked our provided equipment and our staff was helpful during your stay. We sincerely appreciate that you saying... More

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Additional Information about Ueno Touganeya Hotel

Address: 3-17-5 Higashi-Ueno, Taito, Tokyo Prefecture 110-0015, Japan
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Taito
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ueno Touganeya Hotel 3*
Number of rooms: 55
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Also Known As:
Touganeya Hotel Taito
Ueno Touganeya Hotel Tokyo, Japan

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