A great place to take in Tokyo. New hotel in a great location with really nice staff, we arrived before lunch and they were happy to store our bags until we checked in after a day exploring which was appreciated. Free computers in the lobby and nice rooms with views, the breakfast was of really good quality and choices withg... More

All staff very nice and polite, they help us to found transportation to Airport. Hotel amenities very good. The room is clear and clean. We are satisfied to live in this hotel. This hotel is in a great location.

I stayed here for 5 days and chose Askakusa for the neighborhood. It's vibrant and filled with temples and has the feel of Old Tokyo. This new hotel is in a great location in the middle of it all, yet it's quiet. Front desk service is prompt, helpful and polite, maid service is professional and Japanese breakfast is good value... More

Hotel Richmond's location was great for exploring Tokyo The only negative is the hotel room was small. If the hotel called a taxi for you they wanted about $5.00 for the service. This left a really bad impression with us. Charging to call a taxi ? What is that all about ? Charging to call a taxi while the desk... More

The hotel is located a two minute walk from the fabulous Senso-ji Temple. The closest train station is the Tsukuba Railways Asakusa Station, exit 1A. Out of that exit, turn right, at the first intersection, turn slightly left to go under the arch. The Richmond is the modern, tall building up about a block on the left side (btw -... More

My husband and I spent one night at the Richmond Hotel and we had a great stay. Our room was a lot smaller than our previous hotels of similar price but it was still comfortable. We received good service and we loved the location of the hotel. The hotel is located right next to Tawaramachi station and is in walking... More

We stayed in these rooms on the back of some skiing in Shiga Kogen and Hakuba. The rooms were Tokyo style ie smaller than usual however they were laid out well and had everything you required. The staff were very helpful in particular with left lugguge. The walk from the Asakusa Metro took about 10 mins and goes through the... More

The family room for four was in fact a twin room with two additionnal beds. Let's imagine how to move in the room ! The area is nice, not very close to the metro, but the view from the room at the 11th storey is astonishing !

Really friendly staff, helpful with any questions & with what to do/see. Rooms were great, very well maintained and clean. Breakfast buffet had a lot of choice and was fresh. Tawaramachi station closer than Asakusa for access, but both stations within walking distance, as are the tourist sights in Asakusa.