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Mitsui Garden Hotel Ueno

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3-19-7 Higashi-ueno, Taito 110-0015, Tokyo Prefecture
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336 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
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Leuven, Belgium
Level Contributor
33 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Positive points: - very conveniently located, just right next to Ueno station, from which you can travel anywhere easily - very friendly staff - rooms have all necessary comfort and are very clean - absolutely great breakfast - good and succesful (make a reservation!) Italian-like restaurant connected to the hotel - close to cool shopping streets, covered market places, Ueno... More 

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Brisbane, Australia
Level Contributor
42 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel has small but very clean and comfortable rooms - the bathroom was great and every day you received a bath sachet for a luxurious bath! The beds were very comfortable and there was a large window so you could get a good view of the city outside. Service was excellent and consistent and staff were terrific and could... More 

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Karlsruhe, Germany
Level Contributor
28 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Top location just opposite JR Ueno Station, allowing easy access to Tokyo airports and Shinkansen. Ample space for Japanese hotel standards. In-room facilities are very rich. And beds give an excellent sleep. Certainly worth its money before or after a tedious intercontinental flight.

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三井ガーデンホテル上野, Reception at Mitsui Garden Hotel Ueno, responded to this review

Thank you for staying with us at your first and end of the trip. Our hotel located 10minutes from Keisei Ueno station, 2~3 minutes from JR Ueno station, 1~2 minutes from Metro station. Access to Narita airport, it's within 1 hour by skyliner, toTokyo statin is in 10 minutes. Easy to access Airport and Tokyo staion who is going to... More 

Los Angeles, California
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Just back from two stays at this hotel, at the begining and again at the end of our two-week trip. I chose the hotel because, as a first-time visitor to Tokyo, I wanted the transition from airport to hotel upon arrival to be as easy as possible. As others have noted, the hotel is right across the street from the... More 

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三井ガーデンホテル上野, Reception at Mitsui Garden Hotel Ueno, responded to this review

Thank you for staying with us at your first and end of the trip. Our hotel located 10minutes from Keisei Ueno station, 2~3 minutes from JR Ueno station, 1~2 minutes from Metro station. Ameyoko is famous local shopping street in Tokyo which is also walking distance from the hotel. Our breakfast is western and Japanese buffet, especially tofu and such... More 

Bangkok, Thailand
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 20, 2015

Right next to Ueno Metro Station and opposite JR Ueno station. Been to Tokyo several times but would really recommend this hotel for a first timer. Easy access to Narita and it's a hub for anywhere to roam in Tokyo. The room and bed(semi double) is small like other hotels in Japan but I don't have any problem with that... More 

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三井ガーデンホテル上野, Reception at Mitsui Garden Hotel Ueno, responded to this review

Thank you for staying with us and your comment. Our hotel located 10minutes from Keisei Ueno station, 2~3 minutes from JR Ueno station, 1~2 minutes from Metro station. All of our rooms provide bath salt, facial steamer, hair dryer and hair straightner. We are happy to hear that you enjoy staying with us. We are looking forward to hopefully welcoming... More 

Taipei, Taiwan
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed July 8, 2015

This clean business hotel is just 100m to the exit of Toyko Metro, where you can get to Ueno JR station or Ueno park through the underground pathway. The hotel itself is a typical "Tokyo" business hotel, with clean/neat facilities and helpful staff, nonetheless, do not expect for a BIG room even you book a "large " family room (panda... More 

Was this review helpful? Yes 1
三井ガーデンホテル上野, reception at Mitsui Garden Hotel Ueno, responded to this review

Thank you for staying with us and your comment. Our hotel located 10minutes from Keisei Ueno station, 2~3 minutes from JR Ueno station, 1~2 minutes from Metro station. Panda room is popular especially family eith childretn. We are happy to hear that you enjoy staying with us. We are looking forward to hopefully welcoming you back again in the near... More 

Holiday, Florida
Level Contributor
166 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
4 of 5 stars Reviewed July 6, 2015

The hotel is clean, comfortable and well-appointed with TV and free WiFi. I found the front desk staff on several occasions to be helpful above and beyond all expectations. In asking for directions to several separate destinations, the staff provided me with maps, computer print-outs, and even the name of the subway exit (not just the name of the subway... More 

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三井ガーデンホテル上野, reception at Mitsui Garden Hotel Ueno, responded to this review

Dear Mr. Bob B Thank you for staying at Mitsui Garden hotel Ueno. We appreciate your feed back with praise about our reception staff. Regarding restaurant, we are sincerely apologize for your inconvenience. We will discuss with them to improve our service and find out how to deal wheh it's crowded. Our hotel located just 2 or 3 minutes away... More 

Brisbane, Australia
Level Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed July 3, 2015

This is the 3rd time back at Ueno, first time that I have stayed here, so glad I did. Great service, comfy and clean rooms... very classy and cant wait to return. Very good location to all that Ueno offers, Markets, shops, park, zoo and JR rail station.

Was this review helpful? Yes 1
三井ガーデンホテル上野, reception at Mitsui Garden Hotel Ueno, responded to this review

Dear Mr. Davidege Thank you for staying with us and your comment. Our hotel located 10minutes from Keisei Ueno station, 2~3 minutes from JR Ueno station, 1~2 minutes from Metro station. We are happy to hear that you enjoy staying with us. We are looking forward to hopefully welcoming you back again in the near future. More 

Orange County, CA
Level Contributor
214 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
4 of 5 stars Reviewed June 14, 2015

I can't imagine staying in a better location than this hotel. It is right by the train to the airport, the train and subway all over the city, Ueno park with museums and zoo, countless restaurants. The room is a bit small for 2 people but this is Tokyo. Would definitely stay here again.

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三井ガーデンホテル上野, reception at Mitsui Garden Hotel Ueno, responded to this review

Dear scphil21 Thank you for staying with us and your comment. Our hotel located 10minutes from Keisei Ueno station, 2~3 minutes from JR Ueno station, 1~2 minutes from Metro station. We are happy to hear that you enjoy staying with us. We are looking forward to hopefully welcoming you back again in the near future. More 

Los Angeles, California
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed June 9, 2015

Hotel is convenient if to and from Narita airport is important. The Keisei Skyline takes you to the Keiseiueno Station which is right next to the Ueno Station which is just across the street from the hotel - fast and inexpensive. So transportation to/from airport and rest of Tokyo is extremely convenient. Ueno is close to Akasuka, Senso-ji Temple and... More 

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三井ガーデンホテル上野, reception at Mitsui Garden Hotel Ueno, responded to this review

Dear 65WARRENK Thank you for staying with us and your comment. Our hotel located 10minutes from Keisei Ueno station, 2~3 minutes from JR Ueno station, 1~2 minutes from Metro station. Asakusa is 10 minutes, skytree is 15 minutes by subway. We sincerely apologize that you found hair in the bathroom and made you felt uncomfortable. We appreciate your feedback about... More 

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Staying in Ueno, Asakusa

Neighborhood Profile
Ueno, Asakusa
Traces of the history and culture of the Edo (old Tokyo) era remain vividly in Ueno and Asakusa. Spacious Ueno Park is a great place to relax and visit a variety of different museums and galleries. At Ameyoko which starts in front of Ueno station, the grocery stores and clothing shops are crammed alongside fishmongers. It gets particularly busy at the end of the year, when many people go on shopping sprees. The town of Asakusa, developed around Sensoji temple, has many shops selling goods and clothing from old Japan, making it a great place for souvenir hunting. It's also known for various annual festivals, and the whole district gets involved with the huge Sanja Festival in May.
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