On the positive side, the hotel is well placed, on a main road, less than five minutes from Ueno Station. Despite this, the room was well soundproofed and had cabled internet free of charge. We chose a semi double room and this was by far the smallest semi double room of all the hotel rooms we used in Japan. There... More

We stayed here March 28-April 1st. Great location, close to the Ueno station & the JR Yamanote line & the Metro Ginza subway. Both lines gave us easy access to Shibuya, Mitaka-Ghibli Museum, Akihibara & Toranomon. Rooms very compact but bathroom was roomy. Nice & clean and non-smoking a plus. Took advantage of the free coffee, tea & juice in... More

Hotel is near JR Ueno station just 5 minute walk. Near Ameyoko market and convenience store and easy to find to eat. This hotel is good security . At lobby have coffee, juice and water is free for guest all the time. Room is small space but have everything is clean and good bed. The bathroom is big and clean... More

Only a 4 minutes walk from the JR Ueno station to the hotel. A non-smoking hotel, very hard to find in Japan. The rooms and toilets are very clean, the stay is comfortable. Although the room is quite small, after placing our luggage (travel luggage) there's little space left (normal for hotels in Japan), so this hotel is more suitable... More

这是我们第二次入住这件酒店，但却遇到在日本最不愉快的经历。因为此酒店靠近”京成“机场线，也有24小时免费饮料和早点供应，所以我们选择了这间酒店。我们一行4人在日本玩了12天。因2友人要先行回国，我们4人从品川王子酒店check out后, 友人就陪伴我们到上野此酒店办理check in，顺道在回国之前一起到上野买些手信。我们大概在中午12点抵达此酒店，我和其中1友人就办理check in手续，其他2友人就上个洗手间。那知道有一位在扫地的女士就冲向友人说洗手间在3点中过后才能用，因为他们正在清洗当中。此酒店没有沙发，我们也还在办理手续，我就对友人说不如你们先喝杯饮料吧！友人就上前从饮料机拿了杯饮料，那女士马上呼喝友人。还指责我们没礼貌，想用洗手间也不先问，想喝饮料也不问自取。。。我们4人同声道歉，但女经理还继续用严厉的语气教训我们没“教养“，他们国家的人是不会如此的。说我们难道在自己的国家不会用”may I use your toilet,may I drink...."　不但如此，女经理还针对友人不是住客，不应该喝他们的饮料。对我们说，他们的饮料机也在清洗当中，我们喝了会拉肚子等等。我非常抱歉，友人为了不让我尴尬，就对女经理说我们愿意负饮料的钱。女经理说那是理所当然的事，不过，既然我们喝了正在清洗的饮料，就算了吧！ 之后女经理还指责我们，说我们来到日本，就要守日本的规矩，道歉要90度鞠躬。说我们这些外来的游客把他们的次序都搞乱了。其中1友人就对女经理说我们已经陪不是了，为何还要喋喋不休。女经理高傲的回说，如果我们不喜欢的话，可以换酒店。。。天啊，怎么有如此无理的人！！！如此糟糕的服务态度！！！太欺负人了。 说句公道话，1）只不过喝了杯饮料，甚至愿意赔钱，为何还换来如此服务态度。2）若他们真的在清洗饮料机，为何没有放任何的指示牌。清洗饮料机时，里面还装着满满的饮料吗？万一其他住户喝了怎么办？不是说明24小时都有饮料供应的吗？3）”免费早点“取消了，也没有在网站删除。女客服还说此服务早就没了。我们怀疑她听不懂，当时还用酒店的电脑上他们的网站，指着免费”面包早点“的图案给她看。她也没有解释就回应说”没了“。。。 玩了14天，住了无数的酒店。Cube Hotel的服务态度和质素是我们遇过最最最烂的。虽然它整体上是一间不错的酒店，但女经理如此的待客精神绝对是要不得的。我和友人再也不会入住此酒店了。

First time in tokyo and my business friend recommended to stay in Cube due to location which is very near to Keisei Ueno station and Ueno JR station. It's about 5 min walk from either of the 2 stations. around the corner is the famous ameyoko markets where you can have your meals. 2 convenience stores just a short walk... More

We stayed there twice, in late June and early July, 2011. We arrived from Narita airport on the Skyliner train and walked to the hotel, which is a short stroll from the Keisei-Ueno Station. The biggest adaptation for a North American is to the size of the room. It is tiny compared to what we are used to, but it... More

The hotel is clean and close to Ueno station. So it is very practical to go anywhere in Tokyo as well as to take the train to the airport. They offer coffee and juice for free and some breads for breakfast. But there is no place to sit, just eat standing. Double rooms are really really tiny, so that if... More

We chose this hotel for its convenience and the fact it was non-smoking; something that is quite difficult to get in Japan - although there are more and more non-smoking areas being provided I don't know if there are any other totally non-smoking hotels or hotel chains in the country. We booked via the hotel website about 3 months in... More