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Sutton Place Hotel Ueno

7-8-23 Ueno, Taito 110-0005, Tokyo Prefecture
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1 room 1 guest
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163 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
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  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
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  • Japanese first
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    (163)
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    (49)
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Bangkok, Thailand
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The lobby for check-in is on the 3rd floor and have a little of everything from earbud, comb, cotton etc. The front desk team is generous & helpful. We asked them to book a restaurant's table for us as that restaurant only speaks Japanese, and didn't get disappointed. The room is small but has a little bit of everything too.... More 

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Cairns, Queensland, Australia
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Booked this motel and so glad I did. Close to Ueno station, markets, endless cheap restaurants and other sight seeing attractions in the Ueno area. We were greet by lovely staff and our rooms looked beautiful complete with a basket of goodies including robes, washers, toothbrushes, etc. The room was spacious and surprisingly quiet. We had 4 bed, 2 tvs,... More 

Was this review helpful? Yes 1
Singapore, Singapore
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 9, 2015

Located in front of Ueno station (@ Iriya exit), this humble hotel is a gem in its area. I decided to stay in Ueno for a few days this time round(even though its slightly further to Shinjuku/Shibuya) because I find Ueno has the best great bargains for shopping. Halal food(kebabs) stalls are abundance at nearby open air Ameya Yokocho market... More 

Was this review helpful? Yes 1
サットンプレイスホテル上野, front staff at Sutton Place Hotel Ueno, responded to this review

Thank you for staying with us. We are glad to read a comment from you. We hope see you again in future. More 

Bangkok, Thailand
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 12, 2015

Very close to JR Ueno, 1 min from Iriya Exit (this exit has escalator and coin locker) Room and bathroom is very clean. Wooden floor made you stress free from dust allergy. There're bread croissant cereal and fresh coffee for breakfast. Staffs are very nice, providing amenity for kid is so thoughtful. Certainly come back again and recommend this hotel... More 

Was this review helpful? Yes 1
サットンプレイスホテル上野, front staff at Sutton Place Hotel Ueno, responded to this review

Thank you for staying at Sutton Place Hotel Ueno this time. We are very glad to hear that you will come back to stay here again. At this moment many traveller from other country are staying with us so sometimes we may not provide enough service however we will keep trying our best. We hope see you soon. More 

Bangkok, Thailand
2 reviews
4 of 5 stars Reviewed May 26, 2015

Staying here was quite convenient. Can walk to subway or skytrain within 10 minutes. Room a bit small but clean. No restaurant inside but its not a problem cos a lot food nearby. And ameyoko market is really not far away.

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サットンプレイスホテル上野, Front staff at Sutton Place Hotel Ueno, responded to this review

Thank you for staying at Sutton Place Hotel Ueno. We are very happy to hear that you had fun while you stay here. still many thing left to see in in Jaqpan we hope you will have chance to visit us again for future and visit any other placein Japan. More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed April 9, 2015

We enjoyed our stay immensely. If you are looking for luxury then this is not for you. If you want a nice and clean hotel in a fantastic location then this is for you. The rooms are small so not recommended for families. My wife and I found it perfect. Close to Ueno station and park. Very close to Ameyoko... More 

Was this review helpful? Yes 1
Bangkok, Thailand
1 review
4 of 5 stars Reviewed March 19, 2015

The hotel is very close to Ueno station (if use Iriya exit). There are convenience stores around hotel. Staffs are very nice. Room is very clean. I like this hotel. If I go to Tokyo, I will stay at this hotel.

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Bangkok, Thailand
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed March 5, 2015

The hotel is very close to ueno station, only 1 mins walk from Iriya exit. (If you exit the station from the other exit, it will take you more than 5-10 mins to get to the hotel). The hotel is very new, nice and clean. The staffs were friendly. Everything is just great. There are a couple of convenience stores... More 

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Kone, New Caledonia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed February 7, 2015

We stayed 5 days in Sutten Place, Ueno. The Hotel is close to Ueno JR station, which is handy, you get around uncomplicated. The rooms are small but very clean and comfortably. Included in the price is a small breakfast ( coffee, tea, div. bread, jam, milk, cereal ). In the bathroom is shower gel, shampoo and conditioner. Unfortunately it... More 

Was this review helpful? Yes 1
Melbourne, Australia
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed January 8, 2015

We had a Junior Suite which gave us extra room, but couldn't get double bed, only twin. Breakfast was a couple of mini croissants, mini rolls or toast, coffee was good, but had to take it up to the room due to very small area on reception floor. Staff were polite and efficient. Room was well serviced but we could... More 

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Staying in Ueno, Asakusa

Neighborhood Profile
Ueno, Asakusa
Traces of the history and culture of the Edo (old Tokyo) era remain vividly in Ueno and Asakusa. Spacious Ueno Park is a great place to relax and visit a variety of different museums and galleries. At Ameyoko which starts in front of Ueno station, the grocery stores and clothing shops are crammed alongside fishmongers. It gets particularly busy at the end of the year, when many people go on shopping sprees. The town of Asakusa, developed around Sensoji temple, has many shops selling goods and clothing from old Japan, making it a great place for souvenir hunting. It's also known for various annual festivals, and the whole district gets involved with the huge Sanja Festival in May.
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