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Hotel Sunroute Higashi Shinjuku

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7-27-9 Shinjuku, Shinjuku 160-0022, Tokyo Prefecture
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Hotel Sunroute Higashi Shinjuku
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Hotel Sunroute Higashi Shinjuku
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591 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
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  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
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Melbourne, Australia
Level Contributor
51 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

This hotel is located very close to the subway. The room was small, but clean, as was the bathroom. The bed was comfortable. The staff were helpful. Overall, though, nothing really to write home about!

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srhsj, フロント オフィス マネージャー at Hotel Sunroute Higashi Shinjuku, responded to this review

Thank you very much for your comment. Our hotel, since the close department stores and subway station, Shopping, tourism, is very useful in business. We hope you have enjoyed your stay with us and look forward to seeing you again. More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Me and my boyfriend stayed here for 10 days on a recent trip to Japan. The staff were very friendly and did their absolute best to speak English, which they didn't have to. It was a clean hotel, easy to navigate and the room was small but perfectly sized for what we wanted considering we spent most of our time... More 

Was this review helpful? Yes 2
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My partner and I stayed here for 3 nights in early July 2015. First of all the location is perfect. A two minute walk from Shinjuku station and easy access to the rest of Tokyo. Close to all Shinjuku has to offer. It was great being so close to the action and I'd recommend this hotel just for that. Secondly... More 

Was this review helpful? Yes 1
Boston
Level Contributor
34 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 stars Reviewed 1 week ago

I made the reservation for this hotel by mistake. (I was confused with the other Sunroute Hotel in Shinjuku (the one near Takashimaya). I found nothing special about this hotel. One good thing is the hotel is located right next to Higashi station. Rooms were clean and very small. Staff did not speak English well but they were nice. If... More 

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Penang Island, Malaysia
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Typically small rooms for a hotel in Tokyo, but well placed immediately next to the Higashi underground station exits and close to local cafes and shops. The hotel is clean and well maintained and the staff are helpful. Although some staff are not fluent in English and it can be a little difficult to be understood clearly, we did manage... More 

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Taipei, Taiwan
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel is only 5 minutes walk from station. and many restaurant, convenience stores, coffee shops surrounding. Lobby is nice and the rooms are little larger than normal hotels. but still small compare to US standard. the rooms are in good condition and the bathroom is acceptable. recommend for business, or couple vacation.

Was this review helpful? Yes 1
Melbourne, Australia
Level Contributor
39 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel is not in the heart of Shinjuku, rather, it's in Shin-Shinjuku, it is a little out of the way from all the hustle and bustle. There's not much around unless you're willing to walk at least 10minutes. It is next to a subway (not JR) so it can be convenient. But if you're using a JR pass, then... More 

Was this review helpful? Yes 1
Houston, Texas
Level Contributor
3 reviews
2 of 5 stars Reviewed 3 weeks ago

Our room was on the nineth floor close to one of two fire escaqpes. The fire escape steel door was locked and the words of the manage, from what little english he could stutter out was the doors would automattically unlock in case of a fire. I didn't even attempt to ask him what would happen in case of an... More 

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Japan
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The staff are welcoming and some of the staff can speak english at a decent level. They are helpful but not as warm and welcoming as other Japanese service staff that I've met. I stayed in the twin single bed room, and it was quite comfortable, but had standard facilities. The area is quite useful as it is situated 2... More 

Was this review helpful? Yes 2
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is in a good location. The area is safe, and it's right next door to a subway station. There are many cafes and restaurants near by. Takashimaya is only two subway stations away and cost 180¥ per person. The staff is friendly and there was always at least one person working the front desk that can speak decent... More 

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Staying in Shinjuku

Neighborhood Profile
Shinjuku
Shinjuku is the commuting capital of Tokyo, and contains the busiest train station in the world. To the west, there's an office district with the Tokyo Metropolitan Government Office at its center. To the east, there’s a district with long-established department stores, cinemas and theaters. Shinjuku Gyoen is a park originally built as the garden for the Imperial Household. It is quite famous as a venue for cherry-blossom viewing in March and April. In Shinjuku, many restaurants operate all night, and districts such as Omoide Yokocho (Memory Lane) or Shinjuku Golden Machi have back streets filled with tiny restaurants and bars that reflect each owner’s unique taste and style.
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