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Shinjuku New City Hotel

4-31-1 Nishishinjuku, Shinjuku 160-0023, Tokyo Prefecture
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Shinjuku New City Hotel
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Shinjuku New City Hotel
Shinjuku New City Hotel
Shinjuku New City Hotel
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311 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
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Sydney, Australia
13 reviews 13 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

Not sure where to start, but we quickly changed the name to 'not new city hotel' upon arrival and we were disappointed..... Pros: Staff were friendly and the shuttle bus to Shinjuku station ran consistently & was convenient. Cons: Location is bad, over 1km walk to Shinjuku station. It was also a walk in the opposite direction from the city... More 

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Edmonton, Canada
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 20, 2015

We were very pleased with the accommodations at his hotel. We have been warned that accommodation in Tokyo can be very tight, so we were pleasantly surprised that it was not that small (still smaller than most North American hotels but larger than some in Europe). The hotel and the room were very clean and the staff were helpful and... More 

Was this review helpful? Yes 1
Ottawa, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 16, 2015

This is a very inexpensive hotel compared with the rest of Tokyo. I have stayed here on two visits to Tokyo and you cannot go wrong choosing this place. Pros The room is clean The staff are friendly There is a shuttle bus that takes you to Shinjuku Station Cons Far from any of the tourist sites ( Except for... More 

Was this review helpful? Yes 1
Brisbane, Australia
Senior Contributor
35 reviews 35 reviews
22 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed April 8, 2015

I stayed in a Deluxe Twin room with my husband, 4yr old, and 18mth old. I had previously requested a cot (I booked through Agoda and it came up as a booking option). On check-in I was told they didn't ever have cots, so our 18mth old had to sleep in a bed with us for the first time. Thankfully... More 

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Toronto, Canada
11 reviews 11 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 7, 2015

Just came back from our Japan trip & feel the need to share our hotel experience at this location with fellow travelers who might have breathing related health concerns or allergies. We first stayed in this hotel for 4 nights in a pre-requested/prepaid online arrangement & booked an additional night reserved & prepaid for our last night in Tokyo after... More 

Was this review helpful? Yes 2

Travelers are raving about these Shinjuku hotels

Senior Contributor
24 reviews 24 reviews
23 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed April 6, 2015

If you want to experience Japan, you cannot complain 15 minutes walk in street as that probably is one of the best way to experience this unique country. That being said, the hotel is in a pretty location facing Shinjuku Central Park and 15 minutes from Shinjuku Station. Actually if you want to take Tokyo Metro Oedo Line to Tokyo... More 

Was this review helpful? Yes 1
Madison, Wisconsin
Top Contributor
119 reviews 119 reviews
20 hotel reviews
77 helpful votes 77 helpful votes
3 of 5 stars Reviewed March 27, 2015

This Hotel could be something special. It has a great location, right on the Shinjuku City Park. The building is nice, and the rooms are adequate, if small. But the entire property has a dingy feel and appearance. There is the real smell of stale cigarette smoke (smoking is allowed on many floors). Beyond that, though, is a property that... More 

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Hong Kong, China
Senior Contributor
28 reviews 28 reviews
28 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed March 3, 2015

If you are not crazy shoppers and like strolling, I think the hotel is not bad. The hotel is opposite to the Shinjuku Central Park, you can either take 5 - 8 mins walk to Tochomae Station on the Oedo Subway Line, or 20 mins walk to the west exit of Shinjuku Station and take a deep breath while going... More 

Was this review helpful? Yes 1
16 reviews 16 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed March 1, 2015

15 of us stayed here in February to explore the delights of Tokyo. The hotel was really nice on the inside, beds were comfortable and the rooms were clean. The hotel staff were always useful, friendly and incredibly respectful. We even ordered pizza one night and the reception staff happily ordered for us as we didn't speak Japanese! The breakfasts... More 

Was this review helpful? Yes 3
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Staying in Shinjuku

Neighborhood Profile
Shinjuku is the commuting capital of Tokyo, and contains the busiest train station in the world. To the west, there's an office district with the Tokyo Metropolitan Government Office at its center. To the east, there’s a district with long-established department stores, cinemas and theaters. Shinjuku Gyoen is a park originally built as the garden for the Imperial Household. It is quite famous as a venue for cherry-blossom viewing in March and April. In Shinjuku, many restaurants operate all night, and districts such as Omoide Yokocho (Memory Lane) or Shinjuku Golden Machi have back streets filled with tiny restaurants and bars that reflect each owner’s unique taste and style.
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