We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Shinjuku New City Hotel

4-31-1 Nishishinjuku, Shinjuku 160-0023, Tokyo Prefecture
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Professional photos
Shinjuku New City Hotel
View Map
Add Photo Write a Review

335 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    43
    168
    103
    12
    9
See reviews for
52
92
42
42
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
  • All months
    (335)
  • Mar-May only
    (87)
  • Jun-Aug only
    (92)
  • Sep-Nov only
    (86)
  • Dec-Feb only
    (70)
All months
Bridgend, United Kingdom
Level Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Nice enough hotel. Staff polite but not particularly personable. They were happy to take my bag as I arrived too early to check in but the shuttle bus into town had already finished running. Not only runs in the morning and evening which wasn't clear. Nice enough for a couple of days but I think it is a little overpriced... More 

Was this review helpful? Yes 1
Melbourne, Victoria, Australia
Level Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed July 8, 2015

The Shinjuku New City Hotel is in a great location. The hotel also offers a free shuttle bus between the hotel and Shinjuku station however we chose to walk most of the time. The rooms are a little old and the bed was a little hard however the rooms are massive compared to the other places we stayed in Japan!... More 

Was this review helpful? Yes
Kew East, Australia
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed July 6, 2015

We stayed here for 6 nights and absolutely loved it! We had a small, clean and simple double room on a non smoking floor. The staff are so friendly and can all speak English which was very helpful. The hotel is so close to eateries and Shinjuku station (within 5-10mins walk!!). Frequent hotel shuttle bus that goes to and from... More 

Was this review helpful? Yes
Seattle
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed June 30, 2015

We spent 3 days in Shinjuku and decided we wanted to stay somewhere in the city and we picked New City Hotel. The hotel is located close to Shinjuku downtown area. It is right next to a park where we can go jog in the morning. There is also a very nice Chinese restaurant right next door. The food was... More 

Was this review helpful? Yes 4
Plainfield, Illinois
Level Contributor
46 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed June 12, 2015

We stayed at this hotel for five nights, we slept on a semi double bed and it was plenty enough space for me and my husband. I was very concern about this since I've read a lot of reviews here about the beds being too small but the semi double bed was very roomy for us. I am about 140... More 

Was this review helpful? Yes 3
London, United Kingdom
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 1, 2015

Decent location near to lovely park, main station (shuttle available / 20 min walk) and government tower with great viewing platform. Hotel was a standard business hotel with smallish but decent sized, clean room. Wifi in room.

Was this review helpful? Yes
Level Contributor
42 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed June 1, 2015

This hotel is simply perfect to visit the Shinjuku area. Literally in front of the Tokyo metropolitan building where you can go to the 45th Floor to enjoy the sight for free. The hotel has a free bus Service in front of the West Gate exit at Shinjuko Train station. Worthy! Buffet breakfast in the Ground Floor hall included or,... More 

Was this review helpful? Yes
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed May 29, 2015

A small bathroom, a clean sleeping area...but the air conditioner didn't seem to work. Best thing about the place is probably the free shuttle that runs half hourly. Oh, if you're coming from Shinjuku station, the shuttle bus waiting area is at the basement round about, near a shop selling belts.. there isn't any signage, so you'll really have to... More 

Was this review helpful? Yes 1
Sydney, Australia
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed May 26, 2015

Not sure where to start, but we quickly changed the name to 'not new city hotel' upon arrival and we were disappointed..... Pros: Staff were friendly and the shuttle bus to Shinjuku station ran consistently & was convenient. Cons: Location is bad, over 1km walk to Shinjuku station. It was also a walk in the opposite direction from the city... More 

Was this review helpful? Yes 1

Travelers are raving about these Shinjuku hotels

Edmonton, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 20, 2015

We were very pleased with the accommodations at his hotel. We have been warned that accommodation in Tokyo can be very tight, so we were pleasantly surprised that it was not that small (still smaller than most North American hotels but larger than some in Europe). The hotel and the room were very clean and the staff were helpful and... More 

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question

81 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (73)
Viewed
Hotel & grounds (10)
Viewed
Bathroom (11)
Viewed
Room/suite (23)
Viewed
View from room (7)
Viewed
Other (22)

Management photos: Courtesy of the property manager

Viewed
All management photos (8)
Viewed
Hotel & grounds (2)
Viewed
Dining (1)
Viewed
Room/suite (3)
Viewed
Other (2)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Shinjuku hotels
Shinjuku
Hotel Listel Shinjuku
Hotel Listel Shinjuku
#34 of 77 in Shinjuku
3.5 of 5 stars 301 reviews
Shinjuku
Hotel Sunroute Higashi Shinjuku
Shinjuku
Hotel Sunlite Shinjuku
Hotel Sunlite Shinjuku
#52 of 77 in Shinjuku
3.5 of 5 stars 244 reviews
Show Prices
Show Prices
Show Prices
Shinjuku
E Hotel Higashi Shinjuku
E Hotel Higashi Shinjuku
#37 of 77 in Shinjuku
3.5 of 5 stars 484 reviews
Shinjuku
Hotel Rose Garden Shinjuku
Hotel Rose Garden Shinjuku
#18 of 77 in Shinjuku
4.0 of 5 stars 314 reviews
Shinjuku
Kadoya Hotel
Kadoya Hotel
#17 of 77 in Shinjuku
4.0 of 5 stars 257 reviews
Show Prices
Show Prices
Show Prices

Staying in Shinjuku

Neighborhood Profile
Shinjuku
Shinjuku is the commuting capital of Tokyo, and contains the busiest train station in the world. To the west, there's an office district with the Tokyo Metropolitan Government Office at its center. To the east, there’s a district with long-established department stores, cinemas and theaters. Shinjuku Gyoen is a park originally built as the garden for the Imperial Household. It is quite famous as a venue for cherry-blossom viewing in March and April. In Shinjuku, many restaurants operate all night, and districts such as Omoide Yokocho (Memory Lane) or Shinjuku Golden Machi have back streets filled with tiny restaurants and bars that reflect each owner’s unique taste and style.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay