We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 70 Shinjuku hotels

Shinjuku New City Hotel

2.5 of 5 Hotel   |   4-31-1 Nishishinjuku, Shinjuku, Tokyo Prefecture 160-0023, Japan
Hotel amenities
Save Saved
You added Shinjuku New City Hotel to your Saves list
Shinjuku New City Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Ranked #32 of 70 hotels in Shinjuku
A recent review
3 of 5 stars reviewed 2 days ago
psvso Toronto, Canada
  • Overview
  • Reviews (254)
  • Photos (71)
  • Location
  • Amenities
  • Q&A
  • Room tips (16)
  • More
Write a Review

254 people have reviewed this hotel

Traveler rating
See reviews for
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Toronto, Canada
12 reviews 12 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Prime location in Tokyo. Close to everything. Hard to find a better price without giving up convinence. Building and room require an update. Worry price might go up. Generally a good deal. We like the buffet breakfast. Of course we have to pay for it.

Was this review helpful? Yes
Verona, Italy
13 reviews 13 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Spent a week at this hotel with some friends. We had a twin room which was fully equipped and really spacious for japanese standards. The room was clean as common areas in the hotel. Staff was really kind. We had wireless access which was a bit unreliable on our floor (12th). Despite its location in the West Shinjuku area (which... More

Was this review helpful? Yes
Melbourne, Australia
1 review
4 of 5 stars Reviewed 3 weeks ago

Decent price and location. Make sure to ask for a non smoking room. And a room which faces the park for a better view. Did not try the breakfast so cannot comment on that. They are very strict about check-in times.

Was this review helpful? Yes
Taipei, Taiwan
1 review
2 of 5 stars Reviewed July 17, 2014

Our double bed is so small, we started to wondering if we were in Hobbiton. There's Wifi all over the Hotel, but could be quite sluggish after dinner.

Was this review helpful? Yes
Bangkok, Thailand
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 8, 2014 via mobile

I like staying at this hotel. Everything is all good and staffs are all friendly. Only one thing that you have to seek for information about hotel's shuttle bus because it is a bit far from Shinjuku station by foot. Anyway hotel provides shuttle bus service so be prepared for its schedule and you will have more comfort.

Was this review helpful? Yes 1
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed May 20, 2014

Great hotel for the money and quite spacious as far as Japanese hotels go. We stayed for 4 nights in May 2014. Its close to the Tocho-Mae metro stop, just a few minutes walk, and its also close to Shinjuku JR station (about a 15 minute walk). The hotel has a great shuttle bus to and from the JR Shinjuku... More

Was this review helpful? Yes 3
Manila, Philippines
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 6, 2014

We book 2 rooms, triple and double. We were very happy with the service and the location. Hotel staff is very accommodating. The shuttle service going to Shinjuku train station was very helpful. The 2 thing lack on this hotel was a wardrobe cabinet. They only have hook where you can hang your clothes and the english channel. Will definitely... More

Was this review helpful? Yes 1
Glen Ellyn, Illinois, United States
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 23, 2014

We stayed at the hotel for 4 nights. The first two nights we booked a double, the second two nights were in a semi-double room. The semi-double bed is a little tight for two adults, but manageable. Rooms are small, bathrooms are very small, but there is hot water for tea and a mini fridge available. Overall, this is a... More

Was this review helpful? Yes 1
Launceston, Australia
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 21, 2014

We were very pleased with the New City hotel. We booked a double room (not to be confused with the smaller semi-double rooms) and the room was quite spacious by Tokyo standards. The bathroom however was very cosy if you like a big bathroom this may not be the place for you. They have free wifi, however it's a bit... More

Was this review helpful? Yes 1
Denderleeuw, Belgium
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed April 18, 2014

good hotel, not too far from the citycentre (shinjuku that is), free shuttlebus from hotel to shinjuku station(and back ;-) ) or a 10-15 min. walk ...good quality of breakfastbuffet, only the free wifi is not everywhere good connected, my room had bad reception of wifi, overall, good, clean hotel.

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage Shinjuku New City Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Shinjuku New City Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Shinjuku New City Hotel

Address: 4-31-1 Nishishinjuku, Shinjuku, Tokyo Prefecture 160-0023, Japan
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Shinjuku
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Shinjuku New City Hotel 2.5*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Agoda, Booking.com, Cheap Tickets, Tingo, Travelocity, Otel, BookingOdigeoWL, Hotels.com, TripOnline SA and Venere so you can book your Shinjuku New City Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Shinjuku New City Hotel Tokyo

71 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (63)
Room/suite (22)
Bathroom (10)
Hotel & grounds (10)
View from room (7)
Other (14)

Management photos: Courtesy of the property manager

All management photos (9)
Room/suite (3)
Dining (1)
Hotel & grounds (2)
Other (3)

Near Shinjuku New City Hotel


Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Class
Number of rooms

Questions & Answers

Questions? Get answers from Shinjuku New City Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer