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Shinjuku New City Hotel

4-31-1 Nishishinjuku, Shinjuku 160-0023, Tokyo Prefecture
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320 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
  • All months
    (320)
  • Mar-May only
    (87)
  • Jun-Aug only
    (77)
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    (86)
  • Dec-Feb only
    (70)
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Plainfield, Illinois
Level Contributor
42 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel for five nights, we slept on a semi double bed and it was plenty enough space for me and my husband. I was very concern about this since I've read a lot of reviews here about the beds being too small but the semi double bed was very roomy for us. I am about 140... More 

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London, United Kingdom
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Decent location near to lovely park, main station (shuttle available / 20 min walk) and government tower with great viewing platform. Hotel was a standard business hotel with smallish but decent sized, clean room. Wifi in room.

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Level Contributor
35 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel is simply perfect to visit the Shinjuku area. Literally in front of the Tokyo metropolitan building where you can go to the 45th Floor to enjoy the sight for free. The hotel has a free bus Service in front of the West Gate exit at Shinjuko Train station. Worthy! Buffet breakfast in the Ground Floor hall included or,... More 

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Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

A small bathroom, a clean sleeping area...but the air conditioner didn't seem to work. Best thing about the place is probably the free shuttle that runs half hourly. Oh, if you're coming from Shinjuku station, the shuttle bus waiting area is at the basement round about, near a shop selling belts.. there isn't any signage, so you'll really have to... More 

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Sydney, Australia
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed May 26, 2015

Not sure where to start, but we quickly changed the name to 'not new city hotel' upon arrival and we were disappointed..... Pros: Staff were friendly and the shuttle bus to Shinjuku station ran consistently & was convenient. Cons: Location is bad, over 1km walk to Shinjuku station. It was also a walk in the opposite direction from the city... More 

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Travelers are raving about these Shinjuku hotels

Edmonton, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 20, 2015

We were very pleased with the accommodations at his hotel. We have been warned that accommodation in Tokyo can be very tight, so we were pleasantly surprised that it was not that small (still smaller than most North American hotels but larger than some in Europe). The hotel and the room were very clean and the staff were helpful and... More 

Was this review helpful? Yes 1
Ottawa, Canada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 16, 2015

This is a very inexpensive hotel compared with the rest of Tokyo. I have stayed here on two visits to Tokyo and you cannot go wrong choosing this place. Pros The room is clean The staff are friendly There is a shuttle bus that takes you to Shinjuku Station Cons Far from any of the tourist sites ( Except for... More 

Was this review helpful? Yes 1
Brisbane, Australia
Level Contributor
35 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed April 8, 2015

I stayed in a Deluxe Twin room with my husband, 4yr old, and 18mth old. I had previously requested a cot (I booked through Agoda and it came up as a booking option). On check-in I was told they didn't ever have cots, so our 18mth old had to sleep in a bed with us for the first time. Thankfully... More 

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Toronto, Canada
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed April 7, 2015

Just came back from our Japan trip & feel the need to share our hotel experience at this location with fellow travelers who might have breathing related health concerns or allergies. We first stayed in this hotel for 4 nights in a pre-requested/prepaid online arrangement & booked an additional night reserved & prepaid for our last night in Tokyo after... More 

Was this review helpful? Yes 2
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Staying in Shinjuku

Neighborhood Profile
Shinjuku
Shinjuku is the commuting capital of Tokyo, and contains the busiest train station in the world. To the west, there's an office district with the Tokyo Metropolitan Government Office at its center. To the east, there’s a district with long-established department stores, cinemas and theaters. Shinjuku Gyoen is a park originally built as the garden for the Imperial Household. It is quite famous as a venue for cherry-blossom viewing in March and April. In Shinjuku, many restaurants operate all night, and districts such as Omoide Yokocho (Memory Lane) or Shinjuku Golden Machi have back streets filled with tiny restaurants and bars that reflect each owner’s unique taste and style.
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