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Shinjuku New City Hotel

4-31-1 Nishishinjuku, Shinjuku 160-0023, Tokyo Prefecture
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Shinjuku New City Hotel
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Shinjuku New City Hotel
Shinjuku New City Hotel
Shinjuku New City Hotel
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296 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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  • English first
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Hong Kong, China
Senior Contributor
28 reviews 28 reviews
28 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

If you are not crazy shoppers and like strolling, I think the hotel is not bad. The hotel is opposite to the Shinjuku Central Park, you can either take 5 - 8 mins walk to Tochomae Station on the Oedo Subway Line, or 20 mins walk to the west exit of Shinjuku Station and take a deep breath while going... More 

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Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

15 of us stayed here in February to explore the delights of Tokyo. The hotel was really nice on the inside, beds were comfortable and the rooms were clean. The hotel staff were always useful, friendly and incredibly respectful. We even ordered pizza one night and the reception staff happily ordered for us as we didn't speak Japanese! The breakfasts... More 

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Far North Queensland
Senior Contributor
42 reviews 42 reviews
15 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed February 15, 2015

This hotel was very basic. We arrived at 6.30pm after a long 14 and a half hour flight from New York. We asked if there was anywhere to get something to eat from close by. The receptionist replied "No" and that was all he said , we asked again and he said "No " again! We were so exhausted we... More 

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San Francisco, California
Top Contributor
86 reviews 86 reviews
27 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed January 29, 2015

The rooms were not anything special; some of the staff were very helpful. We stayed there as we needed a place to sleep overnight. That's about it. The hotel rooms are too small for anything else; and the hotel itself is designed for travelers to stay overnight and go out for sightseeing during the day, it felt.

Was this review helpful? Yes
11 reviews 11 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 21, 2015 via mobile

This hotel is in a great location. A 5-10min walk to the Shinjuku Train Station, but if you don't want to walk there is a hotel mini bus that does regular trips to and from there. The rooms are quite small and pretty old school but they do the job. The price is pretty hefty for the age/style of room... More 

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Hong Kong, China
15 reviews 15 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed January 5, 2015

This was one of the only available cheaper options left in Shinjuku area during the busy Christmas period. The shuttle bus is convenient but the bus stop was quite difficult to find at first... Rooms smelt of cigarette smoke although it says no smoking. Room size is reasonable for Tokyo standards, but bed and pillows were too soft. No central... More 

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Sydney, Australia
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed January 4, 2015

We stayed for 2 nights after a ski trip to Hakuba. The hotel has it's own FREE private shuttle bus that runs to and from Shinjuku Station from about 10am-9pm. Only problem is it was quite hard to find the bus stop at Shinjuku for the first time (it's downstairs near where all the taxis wait and there is a... More 

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Senior Contributor
40 reviews 40 reviews
23 hotel reviews
61 helpful votes 61 helpful votes
3 of 5 stars Reviewed January 4, 2015

We stayed at this hotel for 3 nights because we booked late and it was one of the few still available and it was affordable given its location. It was walkable to Shinjuku station (about 10-13minutes) and Tocho-mae station (5mintues). The hotel does provide shuttle to shinjuku station but there is a break in service between 1025am to 1520pm and... More 

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Singapore, Singapore
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 28, 2014

Location is ideally located and just across the park where the Tokyo Metropolitan Building is. We booked a room for 2 adults but with 1 accompanying child. The receptionist failed to offer another set of bath towels or pillow even though he pointed that out, and we had to ask for an extra pillow. The lobby had a lingering cigarette... More 

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2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed December 22, 2014

Stayed for 2 nights. Regretted but already paid. Although they have free shuttle to train station to make it more convenient for guests, my issue is with the fact that the rooms have partition as walls. You can hear conversations and whatever noise from neighbor units. You will not get a good sleep. Other that this, the front desk service... More 

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Staying in Shinjuku

Neighborhood Profile
Shinjuku is the commuting capital of Tokyo, and contains the busiest train station in the world. To the west, there's an office district with the Tokyo Metropolitan Government Office at its center. To the east, there’s a district with long-established department stores, cinemas and theaters. Shinjuku Gyoen is a park originally built as the garden for the Imperial Household. It is quite famous as a venue for cherry-blossom viewing in March and April. In Shinjuku, many restaurants operate all night, and districts such as Omoide Yokocho (Memory Lane) or Shinjuku Golden Machi have back streets filled with tiny restaurants and bars that reflect each owner’s unique taste and style.


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