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All 69 Shinjuku hotels

ibis Tokyo Shinjuku

2.0 of 5 Hotel   |   7-10-5 Nishi-Shinjuku, Shinjuku, Tokyo Prefecture 160-0023, Japan (Formerly Star Hotel Tokyo)
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Ranked #21 of 69 hotels in Shinjuku
A recent review
4 of 5 stars reviewed yesterday
Aga2011London London
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465 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
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London
Contributor
15 reviews 15 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed yesterday NEW

The tiny rooms are a shock to the system at first glance, but this is central Tokyo after all, a factor offset by this hotel being a cut above the rest vis-à-vis the Ibis chain in many other respects: the professionalism of the reception staff wouldn't be out of place in a five star hotel, the reasonably priced self-service laundrette... More

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Brussels, Belgium
Top Contributor
72 reviews 72 reviews
70 hotel reviews
94 helpful votes 94 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

As a fresh gold member of Le Club Accorhotels, I think I have a pretty objective opinion on Ibis hotels (classic - red logo & styles - green logo) since they are the hotels I attend in every city of the world I visit. All the reviews concerning the Ibis hotels I have attended so far can be found on... More

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ibis_T0ky0_Shinjuku, Guest Relations Manager at ibis Tokyo Shinjuku, responded to this review

Dear Valuable Guest Thank you very much for taking the time to share a wonderful experience of your stay at ibis Tokyo Shinjuku with other TripAdvisor users. It always gives us great pleasure to read such a positive review which I shall share with my team and we sincerely appreciate your kind consideration about the size of room in Central... More

Bang Phli, Thailand
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel located not very far from the transportation center ( Train, Bus) and shopping area. The single room is very very tiny but worth for the price. This hotel does not provide complementary drinking water but there are ice machine maker available at some floors. High quality amenities.

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St. Petersburg, Florida
Top Contributor
57 reviews 57 reviews
15 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 4 weeks ago

It wasn't great but good. The room was cleaned & the staff was nice. They even gave me a map & helped with directions. A few blocks from the transportation station. Overall, good for the $$. I ended up walking around & getting lost, but found cool areas.

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ibis_T0ky0_Shinjuku, Guest Relations Manager at ibis Tokyo Shinjuku, responded to this review

Dear Valuable Guest Thank you for taking the time to post a review of your recent stay at ibis Tokyo Shinjuku. I am pleased to hear that overall you had an enjoyable stay with us and that you liked the cleanness of the room and our services. We appreciate your kind comments and hope that we will have another opportunity... More

Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Decent hotel, very small rooms but for the price, peace and cleanliness it's well worth it. Also very close to Shinjuku with a 24hr front desk meant I could easily get the bus from the airport here even though it was after midnight once my plane had landed and I'd made it through immigration.

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ibis_T0ky0_Shinjuku, Guest Relations Manager at ibis Tokyo Shinjuku, responded to this review

Dear Valuable Guest Thank you for a lovely review of your recenty stay at ibis Tokyo Shinjuku. I am delighted to read you found the hotel comfortable, the rooms clean at the best value. I will pass on your compliments to the team as I am sure this feedback will serve as encouragement to all staff. Thank you for your... More

Jakarta
1 review
4 of 5 stars Reviewed 4 weeks ago

Good location, very easy to get food. But old bed , too soft until back bond pain. Very clean hotel and nice breakfast. The rice really delicious. 1 girl staff serve really bad and serve disrespectful. But 1 of the man staff very very good and helpful

Review collected in partnership with Accorhotels.com

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ibis_T0ky0_Shinjuku, Guest Relations Manager at ibis Tokyo Shinjuku, responded to this review

Dear Valuable Guest Thank you for your feedback following your recent stay at ibis Tokyo Shinjuku. I was sorry to learn that your stay on this occasion was not pleasant and didn’t meet your expectations and I apologise for any discomfort or inconvenience caused. Regarding the quality of bed, I am very surprised and disappointed to hear that you didn’t... More

Toronto, Canada
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 4 weeks ago

The room was very small but we expected that going to Tokyo. We only stayed here one night though so it was fine. Besides the size the hotel was fine. The staff were nice and the room was situated in a nice location.

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ibis_T0ky0_Shinjuku, Guest Relations Manager at ibis Tokyo Shinjuku, responded to this review

Dear Valuable Guest Thank you for taking the time to post a review following your recent stay at ibis Tokyo Shinjuku. I am pleased to learn that overall you enjoyed your stay with us and I appreciate your kind understanding of the room size in central Tokyo. I am also delighted to hear that you liked the services and location... More

Hong Kong, China
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

First two days I stay in a double room with out of service refrigerator. It is so bad that cause our foods to degenerate and throw out. The next three days change to other new room but the air condition really weak and we need to apply a fan in room from front desk staff to help. But the overall... More

Review collected in partnership with Ibis Hotels

Was this review helpful? Yes 1
Chicago, Illinois
Contributor
17 reviews 17 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed July 25, 2014

Excellent hotel convenient to all that Shinjuku has to offer. Conveniently located above a McDonald's and next door to a convenient store. Walking distance to Shinjuku station and the important West Exit. Night life at Kabukicho is less than a 5 minute walk away. The room i was provided was a single smoking room. The size of the room is... More

Was this review helpful? Yes 3
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Additional Information about ibis Tokyo Shinjuku

Address: 7-10-5 Nishi-Shinjuku, Shinjuku, Tokyo Prefecture 160-0023, Japan (Formerly Star Hotel Tokyo)
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Shinjuku
Price Range (Based on Average Rates): $$
Hotel Class:2 star — ibis Tokyo Shinjuku 2*
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Also Known As:
Ibis Tokyo Sinjuku Hotel Shinjuku
Star Hotel Shinjuku
Ibis Tokyo Shinjuku

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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