We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 72 Shinjuku hotels

ibis Tokyo Shinjuku

2.0 of 5 Hotel   |   7-10-5 Nishi-Shinjuku, Shinjuku, Tokyo Prefecture 160-0023, Japan (Formerly Star Hotel Tokyo)
Hotel amenities
ibis Tokyo Shinjuku
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save Saved
You added ibis Tokyo Shinjuku to your Saves list
70%
Ranked #23 of 72 Hotels / Ryokan in Shinjuku
A recent review
4 of 5 stars reviewed 6 days ago
Kez M Frankston, Victoria, Australia
Write a Review

496 reviews from our community

Traveler rating
    89
    234
    136
    27
    10
See reviews for
93
91
135
71
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
  • All months
    (496)
  • Mar-May only
    (137)
  • Jun-Aug only
    (158)
  • Sep-Nov only
    (111)
  • Dec-Feb only
    (90)
All months
1 review
1 of 5 stars Reviewed 5 days ago NEW

1st night we thought we in a sauna! Centralized air con with no temperature control! We are told guests complain it's too cold and temperature set at 24 degrees Celsius. 2nd night night is worst! Am given a fan- imagine paying for a hotel room with no air con!!! Is this Accor standard! Simply disgusting and utterly disappointing!!! Wish I... More

Was this review helpful? Yes
Frankston, Victoria, Australia
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This is a great little hotel. It's right in the heart of Shinjuku and close to the train station. The rooms are small but that is expected in Tokyo. To get a decent room size in a Tokyo hotel be prepared to pay for it! The place is s little dated but it was clean and the staff were helpful.

Was this review helpful? Yes
takayuki.akutsu, フロント オフィス マネージャー at ibis Tokyo Shinjuku, responded to this review

Dear Valued Guest, Thank you very much for your recent stay at ibis Tokyo Shinjuku and for taking the time to share your feedback with us. We are delighted to hear that you had such an enjoyable stay here at ibis Tokyo Shinjuku. As you reviewed, size of the room is the issue for the most of hotels in Tokyo.... More

Sandnes, Norway
Senior Contributor
40 reviews 40 reviews
25 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is found less than 10 minutes walk from Shinjuku station and you will be able to find it even if it's your first visit to Tokyo. Room is very small and can be compared to a small cabin on a ship, but space is not what what you're looking for in Tokyo. You will not spend too much... More

Was this review helpful? Yes
takayuki.akutsu, フロント オフィス マネージャー at ibis Tokyo Shinjuku, responded to this review

Dear Valued Guest, Thank you very much for your recent stay at ibis Tokyo Shinjuku and for taking the time to share your feedback with us. Yes, we are located really close to Shinjuku station. JR Shinjuku station is know as one of the biggest terminal train station in Japan. So, our location may help you a lot to access... More

London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Great location, easy acess to the station, shibuya is great area to stay to move around. The room was soo small that I didn't have space to open my luggage in the floor, no wardrobe either. You pay for the location and a lot.

Was this review helpful? Yes
takayuki.akutsu, フロント オフィス マネージャー at ibis Tokyo Shinjuku, responded to this review

Dear Valued Guest, Thank you for both staying with us and for taking the time to review our hotel on TripAdvisor. We are truly sorry to hear that you were dissatisfied with your room. As you reviewed, space of the room is one of the big issues for the most of hotels in Tokyo. But, your feedback for us will... More

Doha, Qatar
Contributor
12 reviews 12 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This has been my 3rd time that I stayed at Ibis. Excellent location, easy to reach from the airport with the limo bus and by a short walk. Restaurants, bars and shopping opportunities are just at the corner. Rooms are simple and surpassing the usual Ibis standard. This is definitely the best choice for a city trip. Go for it!

Was this review helpful? Yes
takayuki.akutsu, フロント オフィス マネージャー at ibis Tokyo Shinjuku, responded to this review

Dear Valued Guest Thank you for staying at ibis Tokyo Shinjuku. What great feedback we have received from you! Further, it is such a pleasure for us to read your compliments about our great location. Thank you for your great comments and we look forward to welcoming you back soon. Sincerely, Front Office Manager Takayuki Akutsu More

Moscow, Russia
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Hotel is really good located next to metro in city center. The price is friendly, service is good. Though rooms are really, really small. If you are used to European standards, you could get shocked, as there literally even no enough space even for luggage. But for night stay for short business visit it`s enough.

Was this review helpful? Yes
takayuki.akutsu, フロント オフィス マネージャー at ibis Tokyo Shinjuku, responded to this review

Dear valued guest, Thank you for staying with us and for sharing your review. We are truly sorry to hear that you were dissatisfied with your room. For providing the best service and quality of accommodations is very important to us. Your feedback will be utilized to improve our hotel facilities in the future. With Best regards, Front Office Manager... More

Penang Island, Malaysia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Shinjuku,Tokyo Strategic Location: 1) 5-1- mins walking distance to restaurants / mini marts / JR station & shopping lots 2)There's a MCD below the hotel Hotel Environment: 1) Clean and tidy *especially the toilet :) 2)Modern design 3)Free Wi-fi inside or outside the room although it is a budget hotel 4)The room is not that spacious but still great because... More

Was this review helpful? Yes
takayuki.akutsu, フロント オフィス マネージャー at ibis Tokyo Shinjuku, responded to this review

Dear Valued Guest, Thank you very much for your recent stay at ibis Tokyo Shinjuku and for taking the time to share your feedback with us. We are glad to read your positive and detailed comments. As you posted comments, our location is really convenient due to hotel is located close to Shinjuku station and Shinjuku shoppong area. Further, Thank... More

Sydney, Australia
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great access to transport, railway and subway. Shopping is great and very close.,we were greeted by a lovely young man who had some English and was so very obliging! He was very helpful.,on our last day it was raining( they were expecting a typhoon! And he gave us a free umbrellas each! The rooms were lovely and clean, the beds... More

Was this review helpful? Yes
takayuki.akutsu, フロント オフィス マネージャー at ibis Tokyo Shinjuku, responded to this review

Dear Valued Guest Thank you for staying with us and for taking yor time to review ibis Tokyo Shinjuku on TripAdvisor. The team and I are delighted to hear that you had a pleasant stay here at ibis Tokyo Shinjuku. Thank you for your great feedback and we look forward to welcoming you back soon. Sincerely, Front Office Manager Takayuki... More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to ibis Tokyo Shinjuku? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about ibis Tokyo Shinjuku

Address: 7-10-5 Nishi-Shinjuku, Shinjuku, Tokyo Prefecture 160-0023, Japan (Formerly Star Hotel Tokyo)
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Shinjuku
Price Range (Based on Average Rates): $$
Hotel Class:2 star — ibis Tokyo Shinjuku 2*
Number of rooms: 206
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Despegar.com, Travelocity, Cheap Tickets, Expedia, Hotels.com, Recruit Holdings Co Ltd (Inbound), Agoda, Rakuten and Tingo so you can book your ibis Tokyo Shinjuku reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Ibis Tokyo Sinjuku Hotel Shinjuku
Star Hotel Shinjuku
Ibis Tokyo Shinjuku

127 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (90)
Viewed
Bathroom (3)
Viewed
Room/suite (10)
Viewed
Hotel & grounds (7)
Viewed
Dining (2)
Viewed
View from room (1)
Viewed
Other (67)

Management photos: Courtesy of the property manager

Viewed
All management photos (38)
Viewed
Hotel & grounds (9)
Viewed
Room/suite (9)
Viewed
Dining (4)
Viewed
Other (16)
Hotels you might also like...
Check In Check Out
Price Your Stay