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All 70 Shinjuku hotels

ibis Tokyo Shinjuku

2.0 of 5 Hotel   |   7-10-5 Nishi-Shinjuku, Shinjuku, Tokyo Prefecture 160-0023, Japan (Formerly Star Hotel Tokyo)
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ibis Tokyo Shinjuku
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Ranked #22 of 70 Hotels in Shinjuku
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487 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Doha, Qatar
Contributor
12 reviews 12 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This has been my 3rd time that I stayed at Ibis. Excellent location, easy to reach from the airport with the limo bus and by a short walk. Restaurants, bars and shopping opportunities are just at the corner. Rooms are simple and surpassing the usual Ibis standard. This is definitely the best choice for a city trip. Go for it!

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Moscow, Russia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Hotel is really good located next to metro in city center. The price is friendly, service is good. Though rooms are really, really small. If you are used to European standards, you could get shocked, as there literally even no enough space even for luggage. But for night stay for short business visit it`s enough.

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takayuki.akutsu, フロント オフィス マネージャー at ibis Tokyo Shinjuku, responded to this review

Dear valued guest, Thank you for staying with us and for sharing your review. We are truly sorry to hear that you were dissatisfied with your room. For providing the best service and quality of accommodations is very important to us. Your feedback will be utilized to improve our hotel facilities in the future. With Best regards, Front Office Manager... More

Penang Island, Malaysia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Shinjuku,Tokyo Strategic Location: 1) 5-1- mins walking distance to restaurants / mini marts / JR station & shopping lots 2)There's a MCD below the hotel Hotel Environment: 1) Clean and tidy *especially the toilet :) 2)Modern design 3)Free Wi-fi inside or outside the room although it is a budget hotel 4)The room is not that spacious but still great because... More

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takayuki.akutsu, フロント オフィス マネージャー at ibis Tokyo Shinjuku, responded to this review

Dear Valued Guest, Thank you very much for your recent stay at ibis Tokyo Shinjuku and for taking the time to share your feedback with us. We are glad to read your positive and detailed comments. As you posted comments, our location is really convenient due to hotel is located close to Shinjuku station and Shinjuku shoppong area. Further, Thank... More

Sydney, Australia
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Great access to transport, railway and subway. Shopping is great and very close.,we were greeted by a lovely young man who had some English and was so very obliging! He was very helpful.,on our last day it was raining( they were expecting a typhoon! And he gave us a free umbrellas each! The rooms were lovely and clean, the beds... More

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takayuki.akutsu, フロント オフィス マネージャー at ibis Tokyo Shinjuku, responded to this review

Dear Valued Guest Thank you for staying with us and for taking yor time to review ibis Tokyo Shinjuku on TripAdvisor. The team and I are delighted to hear that you had a pleasant stay here at ibis Tokyo Shinjuku. Thank you for your great feedback and we look forward to welcoming you back soon. Sincerely, Front Office Manager Takayuki... More

Hong Kong, China
Top Contributor
65 reviews 65 reviews
49 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I spend 1 night at the shinjuku ibis hotel to catch a bus to kusatsu onsen the next day. I arrived haneda airport and took the airport limo to shinjuku station and it is about 10min walk from there. I like the room, it is not too small and the reception can speak good English and is very helpful. Somehow... More

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takayuki.akutsu, フロント オフィス マネージャー at ibis Tokyo Shinjuku, responded to this review

Dear Valued Guest Thank you for taking your time for your review on TripAdvisor. We are pleased to hear that you had pleasant stay. We look forward to welcoming you back to ibis Tokyo Shinjuku for your future visit. Please do not hesitate to contact us at any time if we can be of assistance. Best regards, Front Office Manager... More

Sydney, Australia
Contributor
16 reviews 16 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a budget hotel, but some small changes could make it even better. For example the smoke alarm in our room was above my head while I slept, the green light made it hard to sleep. Safety is important but I would have picked a better location. The shower/bath design means that unless you point the shower head on... More

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takayuki.akutsu, フロント オフィス マネージャー at ibis Tokyo Shinjuku, responded to this review

Dear Valued Guest, Thank you very much for your recent stay at ibis Tokyo Shinjuku and for taking the time to share your feedback with us. We are sorry for your unpleasant experiences about some issues. Please kindly allow us to extend our apologies for the disappointment you had experienced. Please note that your concerns have been shared with all... More

Singapore
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

It was my 2nd visit to Tokyo and decided to stay in Shinjuku as it is accessible by the limousine bus from Haneda airport. I took the night flight and arrived at Ibis at 12 noon. As expected, the bed preparation was not ready thus I have to wait. But unfortunately, i was not too pleased with the counter staff... More

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Additional Information about ibis Tokyo Shinjuku

Address: 7-10-5 Nishi-Shinjuku, Shinjuku, Tokyo Prefecture 160-0023, Japan (Formerly Star Hotel Tokyo)
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Shinjuku
Price Range (Based on Average Rates): $$
Hotel Class:2 star — ibis Tokyo Shinjuku 2*
Number of rooms: 206
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Also Known As:
Ibis Tokyo Sinjuku Hotel Shinjuku
Star Hotel Shinjuku
Ibis Tokyo Shinjuku

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