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All 68 Shinjuku hotels

ibis Tokyo Shinjuku

3.0 of 5 Hotel   |   7-10-5 Nishi-Shinjuku, Shinjuku, Tokyo Prefecture 160-0023, Japan (Formerly Star Hotel Tokyo)
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ibis Tokyo Shinjuku
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Ranked #22 of 68 hotels in Shinjuku
A recent review
5 of 5 stars reviewed 3 days ago
Davy T Makati, Philippines
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393 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Perth, Australia
Top Contributor
62 reviews 62 reviews
23 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Very short walk from Shinjuku station to the hotel, provided you know which exit to use as Shinjuku Station is huge with multiple exits! The room was small, but we were expecting that, the staff were very helpful - we had our luggage forwarded up from Kyoto and they brought it straight to our room when it arrived around 10pm.... More

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Edinburgh, United Kingdom
Top Contributor
212 reviews 212 reviews
57 hotel reviews
78 helpful votes 78 helpful votes
2 of 5 stars Reviewed 1 week ago

The good part was the staff, who were considerate, charming, efficient and welcoming. The bad parts were overwhelmingly bad. First room, was the size of a small shed. Our luggage, was accommodated....but we were not. After paying for a larger room, both us and our luggage...we're reunited. Air conditioning was useless. Opening the window, the whole 2 inches, resulted in... More

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Papua New Guinea
18 reviews 18 reviews
13 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed a few nights with our 2 kids - unfortunately they don't have adjoining rooms, however they did ensure we had rooms beside each other - which was fine for us. Small rooms, to be expected in Japan. We got a great rate during an Accor 50% off sale, so it was great value for us. Convenience store downstairs,... More

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Senior Contributor
36 reviews 36 reviews
15 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Location and proximity to Shinjuku JR and Subway station is the advantage. Service was noticeably outstanding. Hotel staff was attentive and professional. The hotel has the perfect location. Everything is just a walk away ahead, shopping, restaurant, public transport. Rooms are quite small (Japanese style small) but very clean. One suggestion for improvement: hotel should turn the bed mattress regularly.... More

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1 review
4 of 5 stars Reviewed 4 weeks ago via mobile

The hotel is great to stay in ... So close to places, train stations & great shopping. The staff are really helpful. The food at the restaurant is OK but there is heaps of places all around you in short walking distance. I would recommend the Ibis to anyone looking to stay in Shinjuku!!!

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ibis_T0ky0_Shinjuku, Manager at ibis Tokyo Shinjuku, responded to this review

Dear Valuable Guest Thank you for taking the time to post a lovely comment of your recent stay at ibis Tokyo Shinjuku. We appreciate your kind recommendation of our hotel and we hope that we will have the opportunity of welcoming you back to ibis Tokyo Shinjuku for your future trip to Tokyo. Please feel free to contact us at... More

Perth, Australia
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 9, 2014

We stayed at this ibis with a tour group in October/November 2013 and it was one of our favorite hotels of the trip, the main reasons for this were the excellent location and the SOFT BEDS which were such a treat after almost 3 weeks elsewhere in Japan with rock hard beds. The location is excellent, only minutes away from... More

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ibis_T0ky0_Shinjuku, Manager at ibis Tokyo Shinjuku, responded to this review

Dear Valuable Guest Thank you for taking the time to write a fantastic review of your stay in October/November 2013 with ibis Tokyo Shinjuku. I am delighted to hear that you had an enjoyable and comfortable stay with us. It is pleasure to know that you enjoyed “Sweet Bed by ibis” which was designed for the ibis brand that the... More

Hong Kong, China
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 27, 2014

This is a delayed review as I've stayed here twice - once April 2013 with a friend, the other in August 2013 with a party of 5 when we were intown for Summersonic. The location is great - right in the heart of shinjuku with awesome ramen stores right behind, great BBQ restaurants across the road and you have a... More

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Additional Information about ibis Tokyo Shinjuku

Also Known As:
Ibis Tokyo Sinjuku Hotel Shinjuku
Ibis Tokyo Sinjuku Hotel
Star Hotel Shinjuku
Ibis Tokyo Shinjuku
Address: 7-10-5 Nishi-Shinjuku, Shinjuku, Tokyo Prefecture 160-0023, Japan (Formerly Star Hotel Tokyo)
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Shinjuku
Free High Speed Internet ( WiFi ) Restaurant
Hotel Style:
#15 Business Hotel in Shinjuku
#18 Family Hotel in Shinjuku
Price Range (Based on Average Rates): $$
Hotel Class:3 star — ibis Tokyo Shinjuku 3*
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