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Shinjuku Washington Hotel Main

3.0 of 5
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3-2-9 Nishishinjuku, Shinjuku 160-0023, Tokyo Prefecture
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1,346 Reviews from our TripAdvisor Community

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Gurgaon, Haryana, India
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW via mobile

Visited Tokyo and stayed with a friend for 3 nights at Hotel Shinjuku Washington in June'15. The best thing was hotel was booked without any advance or cancelation charge. The rooms were small as expected from any hotel in Tokyo but the upkeep was world class. The house keeping was superb and staff at reception was very warm. The best... More 

Helpful?
Thank SanjayGupta1
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed here as a family for 6 nights during our recent Japan trip. There was an ongoing renovation at the hotel, but management assured us that it will not be an inconvenience during our stay. The hotel staff are courteous but very strict in enforcing hotel policy, especially when dealing with excess occupants. Due to unavailability of rooms, we booked... More 

Helpful?
Thank 18thrainbow
Vancouver, Canada
Level Contributor
93 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 1 week ago

Very well located quiet, clean, comfortable, safe, hotel close to huge and very bustling Shinjuku subway station and surrounding Shinjuku street areas.. Very friendly staff. Among the best reasons to stay here is that there is direct cheap and efficient airport shuttle bus transfers door to door from both Narita and Haneda airports, and there is pickup service for city... More 

Helpful?
1 Thank Roy D
Guangzhou, China
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

I arrived at this hotel at about 9:30p.m.,so I didn't have time to walk around and go to the shops around. But there are a McDonald's and a convenience shop on the first floor, and there are several restaurants on the second floor. By the way, I found some advertisements about the Disney Land, and I saw a shuttle bus... More 

Helpful?
Thank Suey Y
新宿WH, フロント オフィス マネージャー at Shinjuku Washington Hotel Main, responded to this review

Thank you for leaving a comment. There is no McDonald's on the first floor in Shinjuku Washington hotel so you might have stayed at Tokyo Ariake Washington hotel. There are a McDonald's and a shuttle bus from the hotel to Tokyo Disneyland. It is located by the station so as you mentioned, guests can get there easily we guess. Thank... More 

perth
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Good location - on the Airport Limousine Bus route - we had a twin room and a double room for our family - the double was tiny and I would definately recommend booking twin rooms only. There is no cupboard for your clothes and very little room for luggage. The mini mart store downstairs was a bonus and it was... More 

Helpful?
Thank cajperth
Management response:

Dear cejperth, Thank you for your staying our hotel. We are sorry for the width of our guest room.We have no closet in our guest room, but there is some hungers on the wall. If you need more of hungers, please call to front desk. On April, our hotel will renewal full open. We will make effort to improve our... More 

Kihei, Hawaii
Level Contributor
68 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Good location and a comfortable hotel. Walking distance to the metro (huge station!), easy access to just about everything in Tokyo. Lots of restaurants in the hotel itself. Great value, friendly staff.

Helpful?
Thank Michael M
rainb0wtraveler
Level Contributor
163 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We booked online at Expedia and paid roughly $100/night. Hotel is about a ten minute walk from the South Station at Shinjuku. Take the South Exit, turn right and walk along the main road for roughly 5 traffic lights. (Pass the Kami soccer shop and the Suit company). When you see the Morinda building with the Tahitian Noni cafe, take... More 

Helpful?
Thank rainb0wtraveler
新宿WH, フロント オフィス マネージャー at Shinjuku Washington Hotel Main, responded to this review

Dear rainb0wtraveler, Thank you for your staying. We are glad that you stayed comfortably. As you know our hotel is renovating, and on April, we will be renewal open. We will make effort to improve service that guest can stay more comfortably. We are looking forward to staying you again. front clerk: Kishi More 

Hong Kong, China
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The room is small which is similar with other Tokyo hotel. It is 15minute - 20 minute walking distance from Hotel to underground metro. Lobby staff is nice work and helpful. Room is old fashion -air conditioner temperature can not be adjusted. Room service is poor; the room is little bit dirty, when I check in, I find toilet is... More 

Helpful?
Thank Rex0000
新宿WH, フロント オフィス マネージャー at Shinjuku Washington Hotel Main, responded to this review

Dear Rex0000, Thank you for your staying and contributing your review. We are terribly sorry for our cleaning staff didn't clean your room and replace bottle water. We will tell about this to cleaning staff, and take care not to happen again. In winter air conditioner is running as heater.It was inconvenience for guest not to adjust temperature.I ask for... More 

Mumbai
Level Contributor
56 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

This hotel is awful. The rooms are small and dingy (one tiny window) and the bathroom is really really tiny and tough to use. I did like the Japanese washlet though :) The cleaning service was excellent and the room was squeaky clean. But the check in staff refused to let us check in even 30 min before the check... More 

Helpful?
Thank mrijay
新宿WH, フロント オフィス マネージャー at Shinjuku Washington Hotel Main, responded to this review

Dear mrijay, Thank you for staying our hotel. We are sorry about wall and width of room and bathroom. We don't carry out checking-in procedure before standard check-in time even if room is ready, and we can give you water of pet bottle for number of guest. If you need more of water, our cleaning staff replace new one. As... More 

Travelers are raving about these Shinjuku hotels

Atlanta, Georgia, United States
Level Contributor
49 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We were a bit skeptical booking this hotel because of the various reviews. We were glad we did! Yes, small rooms but extremely clean. The bathrooms are exactly like a cruise ship bathroom. Like a capsule. The walk can be about 15-20 minutes. They do provide many toiletry amenities. They have a 24 hour mini-mart downstairs and there is another... More 

Helpful?
Thank Travel_Chica809
新宿WH, フロント オフィス マネージャー at Shinjuku Washington Hotel Main, responded to this review

Thank you for staying with us and taking time to leave a comment. We have a 24hour convenience store on the 1st floor and also some restaurants in our building. There is a restaurant area near our hotel so we think that the location of our hotel is really convenient. Our guests can enjoy various foods near our hotel. As... More 

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Staying in Shinjuku

Neighborhood Profile
Shinjuku
Shinjuku is the commuting capital of Tokyo, and contains the busiest train station in the world. To the west, there's an office district with the Tokyo Metropolitan Government Office at its center. To the east, there’s a district with long-established department stores, cinemas and theaters. Shinjuku Gyoen is a park originally built as the garden for the Imperial Household. It is quite famous as a venue for cherry-blossom viewing in March and April. In Shinjuku, many restaurants operate all night, and districts such as Omoide Yokocho (Memory Lane) or Shinjuku Golden Machi have back streets filled with tiny restaurants and bars that reflect each owner’s unique taste and style.
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