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Shinjuku Washington Hotel Main

3-2-9 Nishi-Shinjuku, Shinjuku 160-0023, Tokyo Prefecture
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Shinjuku Washington Hotel Main
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Ranked #54 of 75 Hotels / Ryokan in Shinjuku
A recent review
3 of 5 stars reviewed 4 days ago
Dmpao Greater Melbourne, Australia
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1,177 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Greater Melbourne, Australia
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 4 days ago NEW

Our double room was so small we couldn't open our suitcases unless we put them on the bed, which was surrounded by 3walls so we had to climb over each other to get in and out. Difficult to get passed each other in room. En suite was elevated with a high edge and was quite dangerous. Had to be careful... More 

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Singapore
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 days ago NEW via mobile

This was the last hotel I stayed in during my recent trip to Japan and I think it was the worst hotel experience of the trip, though the price I paid was not the cheapest. Firstly, it was too far to walk from Shinjuku Station lugging your luggage if arrive by train. We discovered there was a We bus which... More 

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Travelers are raving about these Shinjuku hotels

Singapore, Singapore
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

This place is for you if all you need is just a clean and affordable hotel at a good location. There is direct and sheltered access to the train station so it's a plus point for us. Convenience stores and eateries are just a short walk away. Nothing much to shout about but it's a decent place to rest for... More 

Was this review helpful? Yes 1
新宿WH, FRONT DESK at Shinjuku Washington Hotel Main, responded to this review

Thank you very much for your stay in our hotel.That means a lot to us. we will make an effort to become the better hotel from now on. we are looking forward to seeing you again. we appreciate such a wonderful comment. More 

Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 weeks ago

The bed was harder than usual like everyone says but im not complaining we slept well. Room size was fine for us for the 3nights and staff were all helpfull & nice. Great restaurant on floor 25 - The Manhattan. Thanks

Was this review helpful? Yes
新宿WH, マネージャー at Shinjuku Washington Hotel Main, responded to this review

Thank you for staying our hotel, for your kind comment. About the room size, this is the typical Japanese business hotel, so we think rooms are little bit small for foreigners. We feel sorry for the inconvenience. But we are happy to hear that you enjoyed it in your room, and the restaurant. We will keep trying to accommodate our... More 

Kyoto, Japan
Top Contributor
152 reviews 152 reviews
51 hotel reviews
85 helpful votes 85 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The location of this hotel is great and I had great expectations for it, but the rooms were simple and not in the best condition, I was disappointed. That being said, the breakfast was very very impressive and comprehensive- better than other hotels of the same level.

Was this review helpful? Yes
新宿WH, マネージャー at Shinjuku Washington Hotel Main, responded to this review

Thank you for staying our hotel, and for your comment. We are very happy to hear that you enjoyed it the location and the breakfast. We apologize for the rooms' condition.We will keep trying hard to accommodate your needs as much as possible. Hope to see you again. Thank you. More 

Tokyo, Japan
Contributor
12 reviews 12 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Because I wasn't involved in the booking process, I had no idea how Shinjuku Washington looked like until the day of my stay. I was very surprised to find the hotel room was so small. I thought for around 13,000 JPY I could have got a better room. Now I've come to an understanding that space is just expensive here... More 

Was this review helpful? Yes
新宿WH, マネージャー at Shinjuku Washington Hotel Main, responded to this review

Thank you for staying Shinjuku Washington Hotel, and for your post. We are sorry about the room size, but actually this is the typical Japanese business hotel. There is no change in the room size, but we have been doing the renovation work form April this year. About the pillows in our hotel, we provide the Japanese style pillows. but... More 

1 review
3 of 5 stars Reviewed 4 weeks ago

First thought of the room when walking in was wow it's very small, but all you really need when not spending much time in the room. First night sleep was non existent, beds were not comfortable and the pillows were terrible. Woke up so sore and tired. However I did ask the staff for different pillows which I got and... More 

Was this review helpful? Yes
新宿WH, マネージャー at Shinjuku Washington Hotel Main, responded to this review

Thank you for staying Shinjuku Washington Hotel, and for your comment. We are very sorry about the room size and the bathroom. Actually, we have been doing the renovation work from April this year, so we hope it will get better. We are happy to hear that you enjoyed it at the restaurant in our hotel. We hope to see... More 

Edmonton
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed April 17, 2015

My first visit to Tokyo, Japan. Tokyo is fantastic. This is a budget hotel and everything in the room seems smaller. Its clean and good enough. Things that are not so good: the space, the lifts are full at 9 am and 5 pm and it can be a noisy place. Things that are nice: number of places to eat,... More 

Was this review helpful? Yes
新宿WH, マネージャー at Shinjuku Washington Hotel Main, responded to this review

Thank you for staying our hotel. We are so sorry for inconvenience with your stay. Right now we are having renovation our main building. We look forward to seeing you soon again. Thank you. Shinjuku Washington Hotel More 

Senior Contributor
24 reviews 24 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed April 14, 2015

You cannot fault this hotel for the location and price. It's really easy to get to the station, plenty of places to eat around the hotel as well as a few nice restaurants in the hotel complex itself. There is free wifi, no signal issues. The rooms are tiny, even for Japan. We had a twin room and had nowhere... More 

Was this review helpful? Yes 2
新宿WH, マネージャー at Shinjuku Washington Hotel Main, responded to this review

Thank you for staying at our hotel. We hoped you had a nice flight way back to your country. We look forward to seeing you again soon. Shinjuku Washington Hotel More 

Hong Kong, China
Top Contributor
63 reviews 63 reviews
40 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed April 13, 2015

It was not an expensive hotel but still it offer what a four or five star hotel service. It was also not too near to the train station but still was within walking distance around 10 minutes, and the good thing was not that at the basement of the hotel you have a underground walkway to connect directly to the... More 

Was this review helpful? Yes 1
新宿WH, マネージャー at Shinjuku Washington Hotel Main, responded to this review

Thank you for staying at our hotel. We hope you will have our nice breakfast next time. The view from Manhattan Table at 25th floor is very beautiful. We look forward to seeing you again soon. Shinjuku Washington Hotel More 

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Staying in Shinjuku

Neighborhood Profile
Shinjuku
Shinjuku is the commuting capital of Tokyo, and contains the busiest train station in the world. To the west, there's an office district with the Tokyo Metropolitan Government Office at its center. To the east, there’s a district with long-established department stores, cinemas and theaters. Shinjuku Gyoen is a park originally built as the garden for the Imperial Household. It is quite famous as a venue for cherry-blossom viewing in March and April. In Shinjuku, many restaurants operate all night, and districts such as Omoide Yokocho (Memory Lane) or Shinjuku Golden Machi have back streets filled with tiny restaurants and bars that reflect each owner’s unique taste and style.
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