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All 72 Shinjuku hotels

Shinjuku Washington Hotel Main

3.0 of 5 Hotel   |   3-2-9 Nishi-Shinjuku, Shinjuku, Tokyo Prefecture 160-0023, Japan
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Shinjuku Washington Hotel Main
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Ranked #49 of 72 Hotels / Ryokan in Shinjuku
A recent review
4 of 5 stars reviewed yesterday
Xiaojiumu X Singapore, Singapore
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1,048 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Singapore, Singapore
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed yesterday NEW

I stayed in this hotel for 3 days with my elderly mum. One of the reasons why I chose it was that many reviews said that the hotel is conveniently located... not so true lor... :( think it depends on who and what you are travelling with... I was there with my elderly mum. At first I wanted to go... More

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Manchester, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

The hotel is very close to the metro station and within walking distance from the JR station. The room was small but clean, the bathroom was tiny and looked worn but was also clean. We found the staff helpful. We didn't eat at the hotel so have no idea what the food and service is like. Would stay again.

Was this review helpful? Yes
新宿WH, マネージャー at Shinjuku Washington Hotel Main, responded to this review

Thank you for staying Shinjuku Washington Hotel. We will renovate main building from next April for a year. So, we look forward to seeing you again. Thank you. More

Singapore
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Shinjuku Washington Hotel is the most ideal hotel if a trip to Tokyo is about being out and going back only for a sleep! The hotel is - located centrally in Shinjuku - a mere 5 mins walk away from the JR Shinjuku station - one of the hotel stops for Limousine Bus services (from Narita and Haneda) - easily... More

Was this review helpful? Yes 1
新宿WH, マネージャー at Shinjuku Washington Hotel Main, responded to this review

Thank you for staying our hotel. We will continue our efforts to improve our services. We look forward to serving you again. More

Hong Kong Region, China
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 days ago NEW

Having stay in this hotel 2nd times, the room are very old, have bad smell and quilt are not provided, room are small and dirty, the carpet have a lot of dust. Staff are not friendly, no smile and unwilling to help. I definitely not to consider this hotel in my future trip to Tokyo.

Was this review helpful? Yes
新宿WH, マネージャー at Shinjuku Washington Hotel Main, responded to this review

Thank you for staying Shinjuku Washington Hotel 2 times. We are sorry to make you uncomfortable stay. We would like to inform you that we will renovate a main building next year. We look forward to serving again. More

New York, New York, United States
Contributor
17 reviews 17 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

The rooms in Tokyo are small. My room was clean. This hotel is located about 5 blocks from the JR Rail and very close to metro station. Staff is very helpful and efficient. The Airport Limousine drops you off right in front of the hotel for 3100 Yen. This is extremely helpful when you are flying in from Narita Airport.... More

Was this review helpful? Yes
新宿WH, フロント オフィス マネージャー at Shinjuku Washington Hotel Main, responded to this review

Thank you for staying Shinjuku Washington Hotel. We will continue our efforts to improve our services. We're all looking forward to seeing you again. Thank you. More

Niagara Falls, NY
Senior Contributor
31 reviews 31 reviews
5 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 1 week ago

I chose this hotel because it was close to the Shinjuku station, and it was a convenient as my base of stay while exploring the city. The room was small, but that is to be expected for a Tokyo hotel and for a single person it was enough. The bed was hard, and the pillow is made of beads, but... More

Was this review helpful? Yes 1
新宿WH, マネージャー at Shinjuku Washington Hotel Main, responded to this review

Thank you for staying our hotel. We are sorry to make you wait long for elevator. It has been a issue for long time. We will renovate a main building next year, so that elevator will be fine. For cleaning, we will make sure it will not happen again. We look forward to serving you again. Thank you. More

Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

Around 12 mins walk from the station for us. Airport limousine bus directly outside the hotel, very convenient for us. Room was acceptable. Central air con but temp was acceptable. Reception staff were helpful and polite.

Was this review helpful? Yes
新宿WH, マネージャー at Shinjuku Washington Hotel Main, responded to this review

Thank you for staying our hotel. Airport limousine is very helpful, but especially on weekend, it easily get fully booked, so please make sure that make a reservation in advanced. We look forward to serving you. Thank you. More

Hong Kong
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed with my boyfriend in late Oct to early Nov for my birthday trip. No cake nor special greetings from hotel. It's sight different than other hotels which would send something to make your stay memorable. So, I may choose other hotels if any special occations in the future. This hotel is located good near Shinjuku Station. Shopping malls and... More

Was this review helpful? Yes 1
新宿WH, マネージャー at Shinjuku Washington Hotel Main, responded to this review

Thank you for staying with us. We are sorry that we do not provide any greetings for your birthday. We would like to inform you that we will renovate a main building next year. We look forward to serving you again. More

Clausthal-Zellerfeld, Germany
Top Contributor
182 reviews 182 reviews
88 hotel reviews
85 helpful votes 85 helpful votes
4 of 5 stars Reviewed 1 week ago

we had a 3 Bed room which was ok. Unfortunately the room did not have an individual AC. It only had the possibility to select the fan speed but not the temperature. And in the Autum the AC was switch off. For people who want an individual AC this is a NO-GO place! The 3rd Bed was as big as... More

Was this review helpful? Yes
新宿WH, マネージャー at Shinjuku Washington Hotel Main, responded to this review

Thank you for staying our hotel. We are sorry that there is no individual AC which unacceptable. We are going to renovate a main building next year, so we believe that problems for AC, elevator, and internet access will be solved. More

2 reviews
2 of 5 stars Reviewed 1 week ago

The hotel services are significantly poorer on our second trip. The room temp was uncontrollable and hot thru the night. Yet the window is sealed shut without any abilities to cool the room down. We try to connect to Internet on the 4th floorand non of the devices are successful even the password is confirmed correct. We have to wait... More

Was this review helpful? Yes
新宿WH, フロント オフィス マネージャー at Shinjuku Washington Hotel Main, responded to this review

Thank you very much for getting this hotel to stay this time. We really apologize how you felt about the inconveniences. We would work hard to improve the services with the comments from the guests, thus this would help us improving the services as well we hope. Thank you very much for the comments. sincerely. More

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Additional Information about Shinjuku Washington Hotel Main

Address: 3-2-9 Nishi-Shinjuku, Shinjuku, Tokyo Prefecture 160-0023, Japan
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Shinjuku
Price Range (Based on Average Rates): $
Hotel Class:3 star — Shinjuku Washington Hotel Main 3*
Number of rooms: 1296
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Also Known As:
Washington Hotel Tokyo
Shinjuku Washington Hotel Main Tokyo

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