Very functional hotel with extremely helpful staff. Fantastic location five minutes from the station but nice and quiet at night. Compact and clean rooms with everything you need. Nothing bad to say at all! more

I stayed there for 2 months before moving to new apartment. more

1) Poor coordination and communication My friend paid for her accomodation on 22nd October, but hotel refused to let her check in and refused to provide refund. It was until we asked our travel agent to speak to the hotel that they found that a late check in instruction has been provided to them before her trip. Unnecessary time wasted... more

Got a good deal on the hotel on Expedia. About a 10 minute walk from the Shinjuku station. Close to all the excitement of Shinjuku/Tokyo. Room was small, but for the price I can't complain. And besides in Japan many rooms are small. It is well appointed with cable TV (including CNN in English), mini fridge, tea kettle, decent bathroom,... more

overall look is a bit dated and not that impressive, but clean. Business hotel for mainly japanese.Will not allow check in before 2pm. bags were looked after. Public areas clean and tidy, breakfast areas and top floor restaurant good. About 10 minutes walk from Shinjuki train station- great location. Desk service polite and quick. Special foreigners desk. Room at end... more

best hotel i've ever stayed i love this competition bcause i can stay here haha more

a little far to Shinjuku train station, its take 20mins by walk. more

I actually stayed in the annex, and from what I hear is the less swanky portion of the property. But what I found was a great bargain that was conveniently located to the world's busiest train station in the world. It was convenient enough to get to the public transportation and priced very good for a travel who doesn't plan... more

This is the 4th year we have stayed at the Washington, so obviously we don't mind that the rooms are small (even though we are both tall) - we always request a Queen size bed. Shinjuku station is easily accessible via the underground walkway (very useful when you have heavy luggage to manoeuvre). Breakfast on the 25th floor is good... more