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All 73 Shinjuku hotels

Park Hyatt Tokyo

5.0 of 5 Hotel   |   3-7-1-2 Nishi Shinjuku, Shinjuku 163-1055, Tokyo Prefecture
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Ranked #1 of 73 Hotels / Ryokan in Shinjuku
A recent review
5 of 5 stars reviewed 5 days ago
EVCH1973 Los Angeles, California
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1,470 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Los Angeles, California
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This hotel truly understands what hospitality is all about. The staff was amazing... from the front door to the concierge to housekeeping. They were very polite and professional and did their jobs very efficiently. It is refreshing to go to a hotel that truly understands customer service and respects their jobs and guests, and makes you want to keep coming... More 

Was this review helpful? Yes 1
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel exceeded our expectations in every way. With only 24 hours notice the concierge, Ryoko went above and beyond her call of duty to secure a booking for our special occasion at the most delightful three Michelin starred Kaiseki restaurant. The little ones were spoiled silly by the staff and everything for littlelies p was catered for from bathing... More 

Was this review helpful? Yes 4
15 reviews 15 reviews
15 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is great, although not the best Hyatt hotel (e.g. Park Hyatt Abu Dhabi is another level). What makes this hotel great to stay in is the wonderful staff. They are so polite and helpful, I never experienced better staff. I know in Japan people in general are polite but the Hyatt staff exceeded all expectations. The hotel is... More 

Was this review helpful? Yes 2
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 1 week ago

I booked this hotel having read the numerous reviews on TripAdvisor. I was not disappointed. From the first moment I stepped out of a taxi, I was warmly welcomed and escorted to the 41st storey for my check in. Everything went smoothly and I was impressed with the speed and efficiency. The room was beautiful. We took the Mount Fuji... More 

Was this review helpful? Yes 6
Singapore, Singapore
13 reviews 13 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

Had a 5 nights stay here in December. Location was actually fine. A short (this is relative) walk from Shinjuku after a whole day of enjoying the food in Tokyo is actually good. The choices available at breakfast were excellent. Diamond members have the option to choose the in-room dining instead which in my opinion is great. Eating in privacy... More 

Was this review helpful? Yes 5
Rota, Spain
2 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is nothing short of miraculous. I decided to stay at the Park Hyatt in order to fulfill my Tokyo/Lost in Translation fantasy, and it was altogether overwhelming. Each and every member on the hotel's staff is incredibly cordial and polite. Upon check-in, the concierge recommended I wait an extra hour until another room was prepared that had a... More 

Was this review helpful? Yes 8
Top Contributor
51 reviews 51 reviews
25 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was very surprised by all the reviews about how great the location of the hotel is. While it's true that one can walk into central Shinjuku or take the hotel shuttle, it was still a good 15 minute walk or 10 minute drive there. So it's not like it's literally right next door.... And while this is also a... More 

Was this review helpful? Yes 7
South Pasadena, California
Top Contributor
58 reviews 58 reviews
26 hotel reviews
70 helpful votes 70 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The stellar reputation didn't disappoint: the Park Hyatt Tokyo provided a memorable weekend stay for my family of four, including two kids, 10 and 6. Yes, it's known as a place for adults, couples and business people, but the attentive staff was very friendly to my kids. You have to get used to the level of service--- you sort of... More 

Was this review helpful? Yes 5
Tampa, FL
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My family and I, including my wife and two children (ages 12 and 14) stayed at the Park Hyatt Tokyo as part of a 2 day New Year's layover on our way back to the U.S. from Southeast Asia. The property is amazing, occupying several upper floors with amazing views of the city skylines. Our room on the 44th floor... More 

Was this review helpful? Yes 5
Hong Kong, China
13 reviews 13 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago

With 360 degree views from gym with full-line of equipment; bright skylined swimming pool in which i could walk in shoulder height water for core muscle strengthening coupled with elegant, modern with clean lines in the room; it felt like relaxing on top of the world. The breakfast on its high floor has varied high quality selections. Try the Japanese... More 

Was this review helpful? Yes 5
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Additional Information about Park Hyatt Tokyo

Address: 3-7-1-2 Nishi Shinjuku, Shinjuku 163-1055, Tokyo Prefecture
Phone Number:
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Shinjuku
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Park Hyatt Tokyo 5*
Number of rooms: 177
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Also Known As:
Park Hyatt Tokyo Hotel Shinjuku
Hyatt Hotel Shinjuku
Hyatt Tokyo
Shinjuku Hyatt
Park Hyatt Tokyo Shinjuku
Hotel Style:
#1 Business Hotel in Shinjuku
#1 Romantic Hotel in Shinjuku
#1 Luxury Hotel in Shinjuku
#1 Family Hotel in Shinjuku

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