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All 73 Shinjuku hotels

Park Hyatt Tokyo

5.0 of 5 Hotel   |   3-7-1-2 Nishi Shinjuku, Shinjuku 163-1055, Tokyo Prefecture
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Ranked #1 of 73 Hotels / Ryokan in Shinjuku
A recent review
5 of 5 stars reviewed 2 days ago
Steven S New York, New York, United States
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1,474 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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New York, New York, United States
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I wouldn't normally write a review of a hotel with so many 5 star hotels, but sometimes you want to say thank you. May now be my favorite hotel in the world after a recent 4 night stay (on points). A few random comments. -Great modern and spacious room (I may have been upgraded as I am Diamond) -Great Diamond... More 

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Auckland Region, New Zealand
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I had stayed in this hotel for 6 nights. The service was excellent. It is located in Shinjuku area. You can walk to Shinjuku Station less than 10 minutes. The hotel also provides shuttle bus to the station. However, I found there is a subway station just by the front of the hotel. It takes around 10 minute to reach... More 

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Orange County
Contributor
11 reviews 11 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I had very high expectations for our stay at the Park Hyatt, but I am happy to report that the hotel and its staff exceeded them. We spent 5 nights in November with our two children (ages 4 and 5). Our room was spacious, beautiful and modern. The beds were amazingly comfortable and our room had a fantastic view of... More 

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Los Angeles, California
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel truly understands what hospitality is all about. The staff was amazing... from the front door to the concierge to housekeeping. They were very polite and professional and did their jobs very efficiently. It is refreshing to go to a hotel that truly understands customer service and respects their jobs and guests, and makes you want to keep coming... More 

Was this review helpful? Yes 1
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel exceeded our expectations in every way. With only 24 hours notice the concierge, Ryoko went above and beyond her call of duty to secure a booking for our special occasion at the most delightful three Michelin starred Kaiseki restaurant. The little ones were spoiled silly by the staff and everything for littlelies p was catered for from bathing... More 

Was this review helpful? Yes 4
Amsterdam
Contributor
15 reviews 15 reviews
15 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is great, although not the best Hyatt hotel (e.g. Park Hyatt Abu Dhabi is another level). What makes this hotel great to stay in is the wonderful staff. They are so polite and helpful, I never experienced better staff. I know in Japan people in general are polite but the Hyatt staff exceeded all expectations. The hotel is... More 

Was this review helpful? Yes 2
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 1 week ago

I booked this hotel having read the numerous reviews on TripAdvisor. I was not disappointed. From the first moment I stepped out of a taxi, I was warmly welcomed and escorted to the 41st storey for my check in. Everything went smoothly and I was impressed with the speed and efficiency. The room was beautiful. We took the Mount Fuji... More 

Was this review helpful? Yes 6
Singapore, Singapore
Contributor
13 reviews 13 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Had a 5 nights stay here in December. Location was actually fine. A short (this is relative) walk from Shinjuku after a whole day of enjoying the food in Tokyo is actually good. The choices available at breakfast were excellent. Diamond members have the option to choose the in-room dining instead which in my opinion is great. Eating in privacy... More 

Was this review helpful? Yes 5
Rota, Spain
2 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is nothing short of miraculous. I decided to stay at the Park Hyatt in order to fulfill my Tokyo/Lost in Translation fantasy, and it was altogether overwhelming. Each and every member on the hotel's staff is incredibly cordial and polite. Upon check-in, the concierge recommended I wait an extra hour until another room was prepared that had a... More 

Was this review helpful? Yes 8
Zürich
Top Contributor
51 reviews 51 reviews
25 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was very surprised by all the reviews about how great the location of the hotel is. While it's true that one can walk into central Shinjuku or take the hotel shuttle, it was still a good 15 minute walk or 10 minute drive there. So it's not like it's literally right next door.... And while this is also a... More 

Was this review helpful? Yes 7
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Additional Information about Park Hyatt Tokyo

Address: 3-7-1-2 Nishi Shinjuku, Shinjuku 163-1055, Tokyo Prefecture
Phone Number:
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Shinjuku
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Park Hyatt Tokyo 5*
Number of rooms: 177
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Also Known As:
Park Hyatt Tokyo Hotel Shinjuku
Hyatt Hotel Shinjuku
Hyatt Tokyo
Shinjuku Hyatt
Park Hyatt Tokyo Shinjuku
Hotel Style:
#1 Romantic Hotel in Shinjuku
#1 Luxury Hotel in Shinjuku
#1 Family Hotel in Shinjuku
#1 Business Hotel in Shinjuku

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