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All 69 Shinjuku hotels

Park Hyatt Tokyo

5.0 of 5 Hotel   |   3-7-1-2 Nishi Shinjuku, Shinjuku, Tokyo Prefecture 163-1055, Japan
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Ranked #1 of 69 hotels in Shinjuku
A recent review
5 of 5 stars reviewed 2 days ago
EMandJM Hong Kong, China
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1,290 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (163)
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Hong Kong, China
Senior Contributor
40 reviews 40 reviews
30 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The hotel is typical of a number in Tokyo- lobby is on the 41st floor and it's a bit of a distance along a few corridors lined with restaurant and bar, library/study to get to check in. However once you're there it is amazing. The service is very attentive and professional. The rooms are very very well appointed with quality... More

Was this review helpful? Yes 1
California
Senior Contributor
30 reviews 30 reviews
17 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Just stayed overnight at the Park Hyatt Tokyo. What a delightful visit. I thoroughly enjoy attention to details and I must say had my expectations met. From the wonderful pick up at Haneda airport- to the personalized and professional check in at the hotel. We arrived early 6 am, and there was no challenge for us to get access to... More

Was this review helpful? Yes 1
Florida City, Florida
Senior Contributor
41 reviews 41 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

It is a modern hotel with a luxus in servicies. We went in this hotel already 3 times Sunshine and arhitecture of modern construction style. Food and service great. Stuff professional and friendly! We will recomand the place. Park Hyatt a nice place!

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Jacksonville, Florida
Top Contributor
212 reviews 212 reviews
30 hotel reviews
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I was astounded by this hotel in every way. If you are looking for a charming boutique hotel, this is not it. This is a stunningly elegant, sleek and hushed place on the top floors of a giant office tower in a neighborhood of office towers. And it is one of the best hotels I have ever experienced. I was... More

Was this review helpful? Yes 3
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The hotel did everything right, and if I hadn't read any of the reviews here, I would have loved it. Unfortunately, the reviews here had raised my expectations very high, which left me rather disappointed. I agree with most of what others have said, except that I didn't get any of the X-factor surprises. I arrived early, so my room... More

Was this review helpful? Yes 2
Geneva, Switzerland
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The pool is amazing with 360 degree view. I always try to make time to do some activities even while I'm on a trip. So a good pool and gym is always a plus point. The hotel is clean and I can see they take care of their hygine matter seriously. Foodwise are good with choices but I usually go... More

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West Chicago, Illinois
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Its a gorgeous property with incredible views of the city and Mount Fuji on clear days. Very courteous and service oriented personnel in general. Two areas I believe need improvement, breakfast personnel needs to be more attentive and responsive to guest needs, specially around speed... To slow to bring a cup of coffee; same situation all three days we stayed.... More

Was this review helpful? Yes 1
Boston, Massachusetts
Senior Contributor
31 reviews 31 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago

It was a lot of fun to stay in the hotel featured in the movie Lost in Translation. The concierge provides you w/ a DVD if you want to see the movie while you stay there. The service is excellent at this hotel, but our favorite thing was the pool area. It's on a high floor with 360 degree views,... More

Was this review helpful? Yes 4
Shanghai, China
Contributor
12 reviews 12 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 1 week ago

I've been in Tokyo for a week and have enjoyed remarkable service everywhere so I was surprised by the reception we got at the Park Hyatt when we came for a drink one night. I wasn't permitted into the top-floor bar because I was wearing shorts (it was a 95-degree day), though I had a button-down shirt on and nice... More

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knishiyama, マネージャー at Park Hyatt Tokyo, responded to this review

Dear guest, Thank you for taking the time to provide a feedback on your visit to Park Hyatt Tokyo. We are very concerned to read that you were dissatisfied with your experience at the New York Bar and Peak Lounge. Please accept our sincere apologies for being unable to match your expectations. Even though we do have a dress code... More

Shanghai, China
1 review
1 of 5 stars Reviewed 1 week ago

I've been in Tokyo for a week and have enjoyed remarkable service everywhere so I was surprised by the reception we got at the Park Hyatt when we came for a drink one night. I wasn't permitted into the top-floor bar because I was wearing shorts (it was a 95-degree day), though I had a button-down shirt on and nice... More

Was this review helpful? Yes
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Additional Information about Park Hyatt Tokyo

Address: 3-7-1-2 Nishi Shinjuku, Shinjuku, Tokyo Prefecture 163-1055, Japan
Phone Number:
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Shinjuku
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Park Hyatt Tokyo 5*
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Also Known As:
Park Hyatt Tokyo Hotel Shinjuku
Hyatt Hotel Shinjuku
Hyatt Tokyo
Shinjuku Hyatt
Park Hyatt Tokyo Shinjuku

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#1 Family Hotel in Shinjuku #1 Luxury Hotel in Shinjuku #1 Business Hotel in Shinjuku #1 Romantic Hotel in Shinjuku
Hotel Class
Number of rooms
177

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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