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Park Hyatt Tokyo

Travelers' Choice award winner
5.0 of 5
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3-7-1-2 Nishi Shinjuku, Shinjuku 163-1055, Tokyo Prefecture
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Park Hyatt Tokyo
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1,751 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (242)
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palermo
Level Contributor
36 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed yesterday NEW

Simply superlative from soup to nuts. Great greeting upon arrival, fabulous and intelligent check in process; (one is seated at a beautiful table vs. standing at a counter); beautifully appointed everything, excellent staff, great breakfast, terrific bar with great music the night we were there. Amazing views, the pool was huge and looked really nice (did not use it though.)... More 

Was this review helpful? Yes
Level Contributor
7 reviews
5 of 5 stars Reviewed 2 days ago NEW

An amazing room for a single night in this phenomenal hotel was a gift for my birthday. I was met at the front street entrance and taken to the elevators and walked to check in. Instead of a regular counter, each host had their own desk where I sat to give them my information. My bags were taken for me... More 

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Hong Kong
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

It's arguably tough to find the right words to describe this Tokyo gem but superb and exemplary will have to do. From the gracious in room check in, the breathtaking city views, the best bar in Asia, the spacious comfort of the rooms -- to the can-do concierge (Ryoko) and the post it for free postcards ((sweet touch) -- this... More 

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Sydney, Australia
Level Contributor
19 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I have stayed at many Park Hyatt's (and other Hyatt hotels) around the world and the PHT really felt like a home away from home. We stayed for five wonderful nights on the 42nd floor. From the minute you get out of the cab everything is seamless. I was asked my name and then escorted to the 41st floor (main... More 

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A TripAdvisor Member
5 of 5 stars Reviewed 4 days ago NEW

I always choose to stay Hyatt and have stayed all over the world.... This is my second favourite Hyatt hotel out of the many I have stayed at.. Highly recommended staff are fantastic I honestly expected less than what they done for me. Only Hyatt hotel better and by only a fraction is park Hyatt Sydney... 6 stars if I... More 

Was this review helpful? Yes 1
Melbourne, Australia
Level Contributor
35 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We booked this very late when we realised we were arriving in Tokyo on a Tuesday, NOT Thursday as we thought, and so we didn't have any accommodation for two nights! After a couple of hasty emails (the last one sent while in the airport waiting to board our flight to Japan), we had booked a room at the Park... More 

Was this review helpful? Yes 3
London, United Kingdom
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

You don't have to have discovered this place via the charms of Bill Murray or Scarlett Johanssen to appreciate just how lovely it place is. There's a reason for its good reputation: the staff. (Of course, the location, building itself, rooms and facilities are all pretty damned good too.)

Was this review helpful? Yes 3
milan
Level Contributor
32 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
5 of 5 stars Reviewed 1 week ago

It deserves the top spot. It retains all the charm from the movie 'lost in translation'. Yes it hosts tourists alongside business men but it s calm and elegant, unlike the neighbor Hyatt regency where buses offload tons of noisy visitors, airlines crews and pyramids of suitcases Not new or too modern, but aging very well. Located on the 41st... More 

Was this review helpful? Yes 3
Harbor springs mi, United States
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Not one thing I can think negative about our 3 night stay. All personnel courteous helpful and able to understand our English enough to always know what we needed . Close to shin juju station for easy travel and shopping.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes 3
Saratoga, California
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Located in Tokyo's Shinjuku area, this hotel starts on the 40th floor of a skyscraper. I've stayed here dozens of times and think it's one of the best hotels anywhere. Of course there's incredible Japanese attention to detail and complete customer service oriented treatment of guests. Restaurants and room service are great and the bar at the top where Lost... More 

Was this review helpful? Yes 3
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Staying in Shinjuku

Neighborhood Profile
Shinjuku
Shinjuku is the commuting capital of Tokyo, and contains the busiest train station in the world. To the west, there's an office district with the Tokyo Metropolitan Government Office at its center. To the east, there’s a district with long-established department stores, cinemas and theaters. Shinjuku Gyoen is a park originally built as the garden for the Imperial Household. It is quite famous as a venue for cherry-blossom viewing in March and April. In Shinjuku, many restaurants operate all night, and districts such as Omoide Yokocho (Memory Lane) or Shinjuku Golden Machi have back streets filled with tiny restaurants and bars that reflect each owner’s unique taste and style.
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