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Park Hyatt Tokyo

Travelers' Choice award winner
5.0 of 5
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3-7-1-2 Nishi Shinjuku, Shinjuku 163-1055, Tokyo Prefecture
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Park Hyatt Tokyo
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Ranked #1 of 74 Hotels / Ryokan in Shinjuku
A recent review
3 of 5 stars reviewed 2 days ago
Brandonfel Los Angeles, California
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1,534 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Los Angeles, California
Top Contributor
57 reviews 57 reviews
46 hotel reviews
150 helpful votes 150 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

The staff is competent and friendly. Not over welcoming nor do they remember your name. The rooftop bar/ restaurant and the pool are very nice but the room and bathroom seem outdated. I would not stay again. There are better options in Tokyo if you plan to spend 500 or more a night. Not much within the immediate walking distance... More 

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1 review
1 of 5 stars Reviewed 2 days ago NEW via mobile

I arrived in the hotel; with my collegue. Upon my arrival my cc didn't work so we put both bookings on one card. My collegue left for the room and I had to stay wait untill a signature was received. It felt like being a criminal. After all luguage was dropped at my room, which had to go back. We... More 

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Pordenone, Italy
Senior Contributor
35 reviews 35 reviews
29 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My wife and I came here in 2009 to eat and the New York Bar and Grill for my birthday, and wanted to stay ever since. Our friends had a wedding here this past weekend, so we decided to stay here for the first couple of days of our vacation. There is not one thing in particular that makes this... More 

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Melbourne, Australia
11 reviews 11 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

We just spent 4 nights at the Park Hyatt Tokyo, instantly recognizable from Sofia Coppola’s Lost in Translation. A great hotel that lived up to its reputation, elegant décor, excellent bars and restaurants, personalized service from the front door to checkout. In Shinjuku, 20 min walk from the train station. Excellent breakfast buffet, loved the New York Bar on the... More 

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Chicago, Illinois
Top Contributor
447 reviews 447 reviews
122 hotel reviews
152 helpful votes 152 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel never stops amazing us! It seems that all other hotels in Tokyo are measure by this one. AND it is still our favorite place to stay and obviously the best. The rooms are fantastic and ours had great views of Shinjuku and the Government building. The restaurants are also great as is the breakfast AND room service. The... More 

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Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 1 week ago

I give it two stars (rather than zero) because there is running water and electricity, and the views are decent. Words to describe the Park Hyatt: Moderate, Awkward, Outdated, Loud, Noisy, Smokey, Uncomfortable. We stayed at the Mandarin Oriental before going to Kyoto and then stayed at the Park for one night before flying back out of Tokyo. I wish... More 

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Campbell, California
19 reviews 19 reviews
12 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 1 week ago

I've been traveling to Japan since 2000, and I started staying at the Park Hyatt about 5 years ago. My preference is to end my trip in Japan with 2-3 nights here as a way to unwind, relax, and simply enjoy the property while leisurely seeing Tokyo. I love having breakfast (Japanese style) delivered to my room but I also... More 

Was this review helpful? Yes 3
Miami, Florida
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Wow, just wow. This place is beautiful. The staff feels like family. I have never encountered such a truly genuine staff. I had a small issue at the Sunday brunch and the Russian manager, I cannot recall his name, was so incredibly helpful. After he resolved the small hiccup he continuously made sure my boyfriend and I were okay. He... More 

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Lichfield, United Kingdom
Top Contributor
160 reviews 160 reviews
33 hotel reviews
171 helpful votes 171 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Stayed here for 4 nights at the beginning of our holiday in Japan. Can't give this place enough credit. We thought our stay here was fantastic. The concierge was amazingly helpful in booking our restaurants and sorting out our Metro tickets. All the staff are fantastic and everyone just goes that extra mile that always makes a difference. We ate... More 

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Was this review helpful? Yes 3
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Probably the best hotel I have ever stayed. I liked everything! The atmosphere, the entrance, the rooms, the spa, the restaurants and most of all the staff! Professional and flawless. My wife left a bag in the cab and within 24 hours the concierge found it back ( in a city of almost 14 million people.....). We also tried allmost... More 

Was this review helpful? Yes 2
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Staying in Shinjuku

Neighborhood Profile
Shinjuku is the commuting capital of Tokyo, and contains the busiest train station in the world. To the west, there's an office district with the Tokyo Metropolitan Government Office at its center. To the east, there’s a district with long-established department stores, cinemas and theaters. Shinjuku Gyoen is a park originally built as the garden for the Imperial Household. It is quite famous as a venue for cherry-blossom viewing in March and April. In Shinjuku, many restaurants operate all night, and districts such as Omoide Yokocho (Memory Lane) or Shinjuku Golden Machi have back streets filled with tiny restaurants and bars that reflect each owner’s unique taste and style.


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