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All 68 Shinjuku hotels

Hyatt Regency Tokyo

4.5 of 5 Hotel   |   2-7-2 Nishi Shinjuku, Shinjuku, Tokyo Prefecture 160-0023, Japan
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Ranked #6 of 68 hotels in Shinjuku
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed yesterday
nkapre Seoul, South Korea
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941 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (100)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Seoul, South Korea
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed yesterday NEW

Extremely warm, welcoming, and pleasant staff! Very good location, good restaurants, extremely good upkeep. The room size is more than decent. Very well connected by public transportation. For a non-Japanese speaking customer like myself, it was a fantastic experience. There was some operational problem with the gym, but that was Ok. Its the hotel staff, their attitude, mannerism, and communication... More

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Houston, Texas
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I stayed there for 6 nights. Good things: 1. Most areas including lobby are non-smoking, which is not very common in Tokyo. 2. Executive lounge was good and comfortable. 3. Location is very convenient. Bad things: 1. Most employees are very nice and pleasant. However, a few hotel employees in the lobby area were not very courteous. My wife even... More

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Singapore, Singapore
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW via mobile

Love this hotel from the moment we checked in. Efficient and professional service all around, from the check-in/check-out counter, breakfast/lunch/dinner at Caffe restaurant, safe deposit box, concierge, to handling of luggage. We stayed four nights here before leaving for Kyoto, and then came back to this hotel for two more nights and got upgraded (from a queen room)! Both times,... More

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Top Contributor
52 reviews 52 reviews
22 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed two nights.Grand lobby with huge chandeliers and regular wedding cermonies.Large comfortable clean room and helpful staff.No major issues.Minus points are that Wifi is not free and there are unnecessary queues for breakfast-they seem to seat one or two persons at tables for six or more and many tables were free when we eventually got in.They really need to sort... More

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Gold Coast, Queensland, Australia
4 reviews 4 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

Really enjoyed our three nights' stay here! the hotel is situated in a business area but very convient to travel all parts of Tokyo, with subway right underneath the hotel, a close bus stop ( travel to Shibuya) and free shuttle bus travel between the Hotel and Shinjuku station every 20 minutes. our room is specious, comfortable and very clean.... More

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Caboolture, Australia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

the rooms were a good size. I found the beds very comfortables. the staff are very friendly. shuttle bus to Shinjuku train station every 10 minutes. Had to pay a minimum daily fee for access to wifi in rooms and it was $10 AUD to use the gym. (bit disappointed in that)

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18 reviews 18 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Beautiful lobby, the room was also clean and nice. The view from room window was great, a lookout to Tokyo skyline. Breakfast was good but it had long queue at 7.30 am. There was a shuttle service to Shinjuku station. I got to experience Shinjuku night vibes within walking distance. Very convenient.

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1 review
5 of 5 stars Reviewed 1 week ago

Cannot fault the service, food or facilities. Staff in all departments are exceptional and speak great English. Wonderful place to stay! No free WIFI though. Close to Shinjuku Station - walking distance.

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1 review
5 of 5 stars Reviewed 2 weeks ago

I stayed there four 4 nights the hotel is ver convenient , great location , The rooms are a bit small but this is tokyo . It's very recommended , the staff are very very polite and helpful the food is good if you like Asian food , but around you many restaurants

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Brisbane, Australia
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

What a great hotel to stay at. The hotel rooms are huge and the breakfast is really good. The shuttle bus makes it easy to get to and from the airport, however be sure to write down which exit you need to come out of as we got lost on the first morning. There is a subway station Tochomae is... More

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Additional Information about Hyatt Regency Tokyo

Also Known As:
Hyatt Regency Tokyo Hotel
Hyatt Regency Tokyo Hotel Shinjuku
Hyatt Regency Shinjuku
Hyatt Regency Hotel Tokyo
Hyatt Tokyo
Shinjuku Hyatt
Hyatt Regency Tokyo Shinjuku
Address: 2-7-2 Nishi Shinjuku, Shinjuku, Tokyo Prefecture 160-0023, Japan
Phone Number:
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Shinjuku
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Luxury Hotel in Shinjuku
#3 Business Hotel in Shinjuku
#5 Family Hotel in Shinjuku
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Hyatt Regency Tokyo 4.5*
Official Description (provided by the hotel):
Business-oriented High-rise Hotel with seven-story Atrium, situated in commercial area of Shinjuku, facing Shinjuku Central Park. ... more   less 
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