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Keio Plaza Hotel Tokyo

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2-2-1 Nishi-Shinjuku, Shinjuku 160-8330, Tokyo Prefecture
Best prices for: 1 room 1 guest
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Keio Plaza Hotel Tokyo
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Keio Plaza Hotel Tokyo
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2,042 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sydney, Australia
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

The Keio Plaza was in a great location and we had a very enjoyable stay. We stayed on the 32nd floor in the south wing and the room was spacious, very clean and appeared to be recently refurbished. Check-in was smooth and they were able to give us access to our room prior to official check-in time. Bell staff were... More 

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Sydney, Australia
1 review
3 of 5 stars Reviewed yesterday NEW

We stayed in the Luxe Suites for 7 nights. These are our thoughts from our one week stay: The refurbished 'luxury' suites in the South Tower are supposed to be better than the regular Main Tower rooms. The Luxe suites merely update the South Tower rooms to a contemporary look in keeping with present styles. The dark faux-wood panelling is... More 

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Tokyo, Japan
Contributor
13 reviews 13 reviews
12 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed yesterday NEW

This hotel for local people is a medium quality hotel that's been around for ages. I stay here every three months or so for entertaining customers at the Chinese restaurant. These days, this hotel accepts too many package holiday tours and recently bus loads from China. This creates a long queue at check in and out. For those that have... More 

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Singapore
1 review
3 of 5 stars Reviewed yesterday NEW

After reading many good reviews about the hotel i decided to stay at the keio plaza hotel however i am greatly disappointed with the quality of service and communication skills your staff lacked. On 22-28 i stayed at your hotel for 6 nights and as I mentioned to your receptionist at the time, the accommodation was unsatisfactory in the following... More 

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Singapore, Singapore
Top Contributor
69 reviews 69 reviews
49 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Overall the experience here was very good. The check in process was a little bit slow, but that was typical of a large hotel. I did use the club room facility one day, which allowed me to do some work and have a meeting in comfort. The room was actually really big. Typical Japanese hotel rooms can be quite small,... More 

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Madison, Wisconsin
Top Contributor
117 reviews 117 reviews
20 hotel reviews
69 helpful votes 69 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

You don't feel like you're one of a thousand guests at this hotel. Every staff member treated us as if we were the only person there. The front desk staff was fantastic, professional and helpful. We took a twin bed room because we wanted to escape another hotel. Turned out the "twin' beds are two full-size, so my wife and... More 

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Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

The Keio Plaza Hotel is full delight: beautiful great hall, kind welcome, spacious rooms, amazing view over Fuji-san and crazy breakfast make it a must-stay ;) Our only (small) disappointment has to do with the swimming pool, for which there is a charge.

Was this review helpful? Yes 1
NYC
Contributor
19 reviews 19 reviews
18 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Keio Plaza is a huge tour group hotel very conveniently located near Shinjuku Station. Renovated rooms are really nice and large by Tokyo standards. The wifi is fast and if you get a premium room, you can get cute lounge access. Beware however - guests booking through online channels (like booking.com) are given an inferior breakfast with *super* limited hours... More 

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Davao City, Philippines
Senior Contributor
36 reviews 36 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Went there jan of this year. Temp was like 1 to 5c. Perfect weather for walking around shinjuku. Lots of restos and electronic stores along the way going to the subway station. Isetan is not far away. Breakfast was good too. Nice room with heated toilet seats. Ask a room in the new tower tho. The old tower has smaller... More 

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Hudiksvall, Sweden
Senior Contributor
27 reviews 27 reviews
27 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

The location near Shinjuku station is perfect for all the seightseeing spots in Tokyo. Though the station is a little confusing at first. Our first night in a hotel in Japan and we where a little surprised how helpful and friendly the staff was. Check in and check out went very smoothly, and the staff was very helpful in all.... More 

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Staying in Shinjuku

Neighborhood Profile
Shinjuku
Shinjuku is the commuting capital of Tokyo, and contains the busiest train station in the world. To the west, there's an office district with the Tokyo Metropolitan Government Office at its center. To the east, there’s a district with long-established department stores, cinemas and theaters. Shinjuku Gyoen is a park originally built as the garden for the Imperial Household. It is quite famous as a venue for cherry-blossom viewing in March and April. In Shinjuku, many restaurants operate all night, and districts such as Omoide Yokocho (Memory Lane) or Shinjuku Golden Machi have back streets filled with tiny restaurants and bars that reflect each owner’s unique taste and style.

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