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All 69 Shinjuku hotels

Keio Plaza Hotel Tokyo

4.0 of 5 Hotel   |   2-2-1 Nishi-Shinjuku, Shinjuku, Tokyo Prefecture 160-8330, Japan
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Keio Plaza Hotel Tokyo
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83%
Ranked #6 of 69 hotels in Shinjuku
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Graham P Aberdeen, United Kingdom
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  • Room tips (196)
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1,593 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (196)
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English first
Aberdeen, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Stayed here for twelve nights mid to end of May. Location perfect Shinjuku station few minute walk and subway on the doorstep excellent for commuting to any part of Tokyo. Also subway very clean safe and inexpensive. We had a Plaza Premier room which was in the main tower between 35th and 39th floor. The room was large and equipped... More

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Cary, North Carolina
Senior Contributor
42 reviews 42 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The rooms are nice but the location is the best thing. It's a 5 minute walk to the Shinjuku station. From there you have access to a plethora of travel options. You can even walk from the station to the hotel in and underground walkway. This was nice when it was raining. We had breakfast a few times at the... More

Was this review helpful? Yes 1
Singapore, Singapore
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Visited Tokyo again in Dec 13 for 2 weeks and stayed in a Plaza Luxe Double. The room was big for Tokyo's standard and the view from the room was magnificent, overlooking the nearby park. The complimentary access to the lounge (which i believe was only for those staying on the Plaza Luxe) on the 24th floor was a nice... More

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KeioPlaza, フロント オフィス マネージャー at Keio Plaza Hotel Tokyo, responded to this review

Thank you for choosing the Keio Plaza Hotel for your family trip to Tokyo. We are thrilled to hear that you were satisfied with the Plaza Luxe room and the Luxe Lounge. As you may have experienced, Shinjuku is one of the most popular districts for leisure travellers, with its great shopping, various kinds of restaurants, and entertainment. We look... More

Daytona Beach, Florida
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Great hotel. Excellent bedding, bath, Wifi, and restaurants. Although the hotel restaurants are expensive you can always find a good eatery across the street. It's a short walk to the Shinjuku station. Learn the easy subway system and you can travel anywhere in and out of the city. The staff is friendly but there are some language barriers. I certainly... More

Was this review helpful? Yes 1
KeioPlaza, フロント オフィス マネージャー at Keio Plaza Hotel Tokyo, responded to this review

Thank you for the great review! We are so glad to know that you enjoyed our room, services, and location. Also, we are happy to hear that our team was able to offer friendly services. However, we understand that not all of our staff have perfect English communication skills. We will continue to strive on improving our language skills in... More

Jakarta, Indonesia
Senior Contributor
37 reviews 37 reviews
17 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

visited this hotel for the first time...good location, the room a little bit old with an old lcd television...but cozy enough for rest. the breakfast is good ,there are many variations. in my op it is recommended hotel

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KeioPlaza, フロント オフィス マネージャー at Keio Plaza Hotel Tokyo, responded to this review

Thank you for recommending the Keio Plaza Hotel! We assume the room you stayed in has not been renovated, however we are glad to hear that you could make yourself comfortable and did enjoy our breakfast. At present, our hotel is going through an extensive refurbishment of our guest rooms. We hope to welcome you back in the near future... More

medan
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

Very near to shinjuku station, very easy acces to haneda and narita airport, the most think i like is the free shuttle to disneyland and disney sea. ( but of courceu have to book very early in advance ) I stay there for almost 2 weeks. Room quite big for japanese standard.

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KeioPlaza, フロント オフィス マネージャー at Keio Plaza Hotel Tokyo, responded to this review

Thank you for choosing the Keio Plaza Hotel. We are glad to know you enjoyed our location and room. Our shuttle bus to the Tokyo Disney Resort is one of the more popular services offered for leisure guests, so that is why we highly recommend making a reservation in advance of the guest arrival. Reservations are accepted in advance from... More

Hong Kong, China
Contributor
11 reviews 11 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

This was my fifth stay at Keio Plaza, which I personally regard as the best choice in Shinjuku given its proximity to train stations and shopping areas. The room rates are not cheap, but you get decent sized rooms. There are no trendy and hip design as it's actually an older hotel compared to others, but everything was in good... More

Was this review helpful? Yes 1
KeioPlaza, フロント オフィス マネージャー at Keio Plaza Hotel Tokyo, responded to this review

Thank you for choosing the Keio Plaza Hotel as your preferred hotel in Tokyo! We are sorry to hear that we disappointed you in regard to the Luxe Lounge. Please accept our sincere apologies for the experience you had. As you mentioned, Plaza Luxe guests have access to the Lounge, for the exception of guests using a certain package plan;... More

Austin, Texas
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Awesome service when arriving to the hotel. Most employees understand English which is a huge plus, definitely when needing directions. The only upset that we had here was going to the pool, having a tattoo will prohibit you to enter. Also, if you're an adult, you got to pay roughly $20 to get in. Overall, besides the pool, a great... More

Was this review helpful? Yes 1
KeioPlaza, フロント オフィス マネージャー at Keio Plaza Hotel Tokyo, responded to this review

Thank you for sharing your experiences with us at the Keio Plaza Hotel. It is great to know that our team was able to assist you when needed. We are sorry to hear that you were not fully satisfied with our pool, however we would appreciate your understanding in regard to our pool policies. We look forward to welcoming you... More

Portland, OR
Contributor
11 reviews 11 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Perfect business/convention style hotel as far as location. Rooms were standard - ours was in the older tower/floors- clean and good size shower. Again everything being relevant to Japan size accommodations. Location can't be beat though - few blocks to Shinjuku station above or below ground. Loved that being home base to explore Tokyo while husband was at conference. Restaurants... More

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KeioPlaza, フロント オフィス マネージャー at Keio Plaza Hotel Tokyo, responded to this review

Thank you for choosing the Keio Plaza Hotel as a your business trip hub in Tokyo. We are so glad to hear that you enjoyed our location and restaurants/bars. Our location is one of the best in Tokyo, not only for business trips but for leisure trips as well. We look forward to welcoming you back in the near future!... More

Singapore
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

The location is very practical. However there are several drawbacks to this hotel. The rooms are very mediocre and old fashioned. Bed is hard and trimmings could all do with a makeover. The western breakfast is only served until 9:30am and the range of food is neither particularly fresh nor exciting and the coffee was awful. I hurt my leg... More

Was this review helpful? Yes 1
KeioPlaza, フロント オフィス マネージャー at Keio Plaza Hotel Tokyo, responded to this review

Thank you for taking the time to review your stay with us. We are sorry to hear that we could not meet your expectations. We are not sure which room type(s) you were assigned to, however we have been going through an extensive refurbishment of our guest rooms. Also, it was really unfortunate that you injured your leg and had... More

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Additional Information about Keio Plaza Hotel Tokyo

Address: 2-2-1 Nishi-Shinjuku, Shinjuku, Tokyo Prefecture 160-8330, Japan
Phone Number:
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Shinjuku
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Keio Plaza Hotel Tokyo 4*
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Also Known As:
Keio Plaza Shinjuku
Keio Plaza Hotel Tokyo Shinjuku

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#4 Luxury Hotel in Shinjuku #4 Business Hotel in Shinjuku #5 Romantic Hotel in Shinjuku #6 Family Hotel in Shinjuku
Hotel Class
Number of rooms
1438

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