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Keio Plaza Hotel Tokyo

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2-2-1 Nishi-Shinjuku, Shinjuku 160-8330, Tokyo Prefecture
Best prices for: 1 room 1 guest
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Keio Plaza Hotel Tokyo
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Keio Plaza Hotel Tokyo
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2,154 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Solihull
Top Contributor
237 reviews 237 reviews
82 hotel reviews
166 helpful votes 166 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Large hotel quite well located, with large atrium. When we were there, it was nicely decorated with colourful displays of dolls. All the staff were courteous and friendly, but the hotel felt dated and a bit impersonal. Our bedroom, a standard room, had two 4ft beds. Small rooms and beds seemed a feature on our trip to Japan and you... More 

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Dundee, United Kingdom
Contributor
17 reviews 17 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Huge hotel and very busy with coach parties. Despite this staff were efficient, friendly and very helpful. The room was comfortable and of a good size. Minor criticism that only coffee supplied in the room. I would have liked tea. The hotel is practically next door to Shinjuki railway station and has plenty of eating places close by. The hotel... More 

Was this review helpful? Yes 1
San Francisco, California
Senior Contributor
36 reviews 36 reviews
11 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Don't forget to dine at Glass Court while you are staying at Keio Plaza Hotel in Tokyo. The dinner buffet is a good deal among hotels in Shinjuku. It is very reasonable and lots of selections which make a good choice restaurant for a large group. Everyone can find something to eat. We were eight of us. Everybody was happy... More 

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Saint Germain en Laye
Senior Contributor
46 reviews 46 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

If you have to be in the Shinjuku business district then this has to be one of your options. Enormous towers of hi-tech but somewhat impersonal so not for everyone. Rooms well equipped and views of Tokyo from the higher floor levels are stunning.

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Miami
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Keio Plaza is very well located within 5-10 minute walk to Shinjuku station. Shinjuku is a must go neighborhood for tourism and its station is well connected with other important sightseeing places. There are nice places to have lunch/dinner within walking distance from the hotel. The wifi was included in the daily rate and worked very well. Rooms are quite... More 

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2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Keio Plaza's location is excellent. It's very accessible to the Shinjuku station (a few minutes walk) and right next to the Tokyo Metropolitan Gov't Office. The hotel staff of Keio Plaza is excellent. They speak good English, and provide excellent service. Our experience at Keio Plaza was one of th best. I would definitely go back to Keio Plaza 😊😊😊

Was this review helpful? Yes 1
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

The location is great, very close to the Shinjuku station, which is one of the largest stations in the world. Approximately 5 minute walk. It's very close to Lawson's/711 and a bunch of ramen restaraunts. The rooms are reasonably sized but ask for a non smoking room. The wifi connection isn't so great, many times it disconnected or would continuously... More 

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KeioPlaza, フロント オフィス マネージャー at Keio Plaza Hotel Tokyo, responded to this review

Thank you for sharing your experiences during your stay at the Keio Plaza Hotel Tokyo. We were privileged to have had you and delighted to hear you enjoyed our location. However, we are sorry to hear that you had difficulty connecting to the internet. Please be informed that since the wifi access points are set in the hallway, the signal... More 

Le Mesnil-Esnard, France
Contributor
17 reviews 17 reviews
17 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

The hotel covers an entire block: two 40 storey towers, tens of restaurants on two floors, lobby as large as a cathedral etc... If you like cosy places, pass your way ! The Standardroom I had (room 1959 South-Wing) was very spacious and calm, but the decoration ages out and would benefit from a serious refresh: wall-paper discolored, stained and... More 

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KeioPlaza, フロント オフィス マネージャー at Keio Plaza Hotel Tokyo, responded to this review

Thank you very much for recently staying with us at the Keio Plaza Hotel and taking the time to provide us your valuable feedback. We assume that the room you stayed in was one of the remaining rooms to be refurbished. We have been going through a refurbishment of our guest rooms for some time, however it will take a... More 

Metro Manila, Philippines
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago

We chose Keio Plaza Hotel for this trip as we knew that it was the meeting point for our Tour which we got from Japanican.com. It was very convenient. The airport Limousine bus stops at this hotel too. You can buy your Airport Limo bus ticket at the airport. Then from the hotel, going to the airport, you can also... More 

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San Francisco, California
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

I've been to Japan for business and for pleasure more than 80 times, and let me tell you, the Keio Plaza Hotel is your worst nightmare. Checked into my room which reeked of cigarettes. Nothing else available. I can hear the elevators rushing around all the time (I'm still trapped here 'cause they have my CC number and I don't... More 

Was this review helpful? Yes 1
KeioPlaza, フロント オフィス マネージャー at Keio Plaza Hotel Tokyo, responded to this review

Thank you for taking the time to offer us your feedback. We are very sorry to hear that we could not meet your expectations during your visit with us. Also, we deeply appreciate your sharing with us your unpleasant experiences. We will certainly address your comments with our concerned team as we are continuously striving to make every effort to... More 

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Staying in Shinjuku

Neighborhood Profile
Shinjuku
Shinjuku is the commuting capital of Tokyo, and contains the busiest train station in the world. To the west, there's an office district with the Tokyo Metropolitan Government Office at its center. To the east, there’s a district with long-established department stores, cinemas and theaters. Shinjuku Gyoen is a park originally built as the garden for the Imperial Household. It is quite famous as a venue for cherry-blossom viewing in March and April. In Shinjuku, many restaurants operate all night, and districts such as Omoide Yokocho (Memory Lane) or Shinjuku Golden Machi have back streets filled with tiny restaurants and bars that reflect each owner’s unique taste and style.
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