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All 72 Shinjuku hotels

Keio Plaza Hotel Tokyo

4.0 of 5 Hotel   |   2-2-1 Nishi-Shinjuku, Shinjuku, Tokyo Prefecture 160-8330, Japan
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Keio Plaza Hotel Tokyo
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Ranked #7 of 72 Hotels / Ryokan in Shinjuku
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
tcmoranau Sydney, Australia
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1,754 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sydney, Australia
16 reviews 16 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Room sizes have a bad rap in Japan, and for good reason. Spend the (little) extra and upgrade and normally you won't be disappointed. Service is fantastic and staff are very helpful. The hotel is centrally located with many alternate restaurant options close by. Plentiful shopping options close by. And for the women, Susheido products stock the bathrooms!!!! Good for... More

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Silkeborg, Denmark
3 reviews 3 reviews
4 of 5 stars Reviewed 4 days ago NEW

Tokyo is one of my favourite cities and this hotel is fantastic. The city is expensive but worth every yen! The hotel is close to the biggest metro's in the world, Shinjuku station.from here you can easily visit every place in this big metropol.

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Hong Kong, China
19 reviews 19 reviews
10 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed here just recently, like 3 days ago. The booking was made by our travel agent and i was not aware of the renovated/unrenovated rooms. Our agent booked the unrenovated standard room with twin beds... Upon learning that, i decided to email the hotel and asked if we could get the renovated room instead, they replied and said if... More

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Brisbane, Australia
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The Keio Plaza was definitely a higher standard than the places we usually stay, but the prices were very good. We booked online 2 months ahead and got a discount. The rooms are very large by Japanese standards, and have nice fittings and a fancy marble bathroom. The beds are firm and comfortable and the shower was great too. We... More

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Vienna, Austria
Top Contributor
86 reviews 86 reviews
23 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

Stayed there 3 nights for a meeting. It's quite pricy and the negotiated price was more expensive that the online one! The hotel is well located and quite comfortable but services are expensive. The most frustrating was the Internet. It kept cutting out and in the meeting room it was ridiculous. It's ok to charge a high price but then... More

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Ladysmith, BC
Senior Contributor
45 reviews 45 reviews
17 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The Keio Plaza Hotel is easily reached from the West exit of the Shinjuku station. When you exit the station you will see a roundabout. Keep to the left, following the contour of the road. There are signs in the station showing the direction of the hotel, but once you reach the exit it's not as clear. There is a... More

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Singapore, Singapore
Top Contributor
84 reviews 84 reviews
21 hotel reviews
83 helpful votes 83 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Keio Plaza is located within walking distance from Shinjuku Station. The airport bus from Narita and Haneda stops at this hotel. A huge hotel with plenty of restaurants. Rooms are big when compared to other hotels in the area. Wifi is also available in the room. There is also a metro station just a few steps away from the hotel... More

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San Francisco, California
Senior Contributor
47 reviews 47 reviews
46 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 1 week ago

Pros: • Top-notch customer service • Spacious room with amazing view of the city • Short walk away from Shinjuku train station and surrounded by shops & restaurants • Airport transfer bus service available Cons: • Breakfast closes at 9:30 am even on weekends, which is a bit early

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KeioPlaza, フロント オフィス マネージャー at Keio Plaza Hotel Tokyo, responded to this review

Thank you for staying at the Keio Plaza Hotel during your recent trip to Tokyo. It is great to know that you enjoyed our room, location, and services. Regarding breakfast hours, the last call for breakfast is different depending on the restaurant: some close at 9:30 a.m. and some at 10:00 a.m. For your information, our newly renovated restaurant "All... More

Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed at the Keio Plaza on my first trip to Tokyo and could not have been more pleased. I found everything, from the large room to location and couteous staff, to be perfect for a tourist in lively Shinjuku. I chose to pay a bit extra for the Plaza Premier rooms and it was well worth it for access to... More

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KeioPlaza, フロント オフィス マネージャー at Keio Plaza Hotel Tokyo, responded to this review

Thank you for choosing the Keio Plaza Hotel for your first trip to Tokyo! We are thrilled to know you enjoyed your stay with us as a whole. The Plaza Premier room is one of the most popular rooms in our hotel for its size, design, amenities, and comfort. Also, our team is always willing to give assistance to our... More

Canberra, Australia
13 reviews 13 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed in the king room which was spacious and very clean. Great location near the main train station and shopping area.Airport bus service drop off at the hotel. We got a package deal with breakfast and booked early for a reasonable price. Great place to stay for a few days if you can get the right deal.

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KeioPlaza, フロント オフィス マネージャー at Keio Plaza Hotel Tokyo, responded to this review

Thank you for staying at the Keio Plaza Hotel. We are happy to hear that you enjoyed our room and location. As you may have noticed, we have more than 12 room types to choose from depending on ones preference. Each room category has different features and pricing. We often offer unique seasonal package plans as well. Please make sure... More

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Additional Information about Keio Plaza Hotel Tokyo

Address: 2-2-1 Nishi-Shinjuku, Shinjuku, Tokyo Prefecture 160-8330, Japan
Phone Number:
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Shinjuku
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Keio Plaza Hotel Tokyo 4*
Number of rooms: 1438
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Also Known As:
Keio Plaza Shinjuku
Keio Plaza Hotel Tokyo Shinjuku

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