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All 69 Shinjuku hotels

Hilton Tokyo

4.5 of 5 Hotel   |   6-6-2 Nishishinjuku, Shinjuku, Tokyo Prefecture 160-0023, Japan
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86%
Ranked #3 of 69 hotels in Shinjuku
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
TarinJohn Yass, Australia
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1,747 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (252)
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There are newer reviews for Hilton Tokyo
See the most recent reviews
Yass, Australia
Senior Contributor
22 reviews 22 reviews
20 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have stayed here at the Hilton Tokyo a couple of times with my company. The service is wonderful and the manager (Michael) is absolutely fantastic (I am sure he remembers my name John Brown :-). I asked to meet him so I could tell him what a beautiful place he manages and and that his staff are just amazing.... More

Was this review helpful? Yes 4
HJacobe, Director of Operations at Hilton Tokyo, responded to this review

Dear valued HH Diamond member thankyou for your 5/5 review and wonderful comments, we are all very happy to have you stay with us and will be looking out for you on Monday 21st. Kind regards HJ More

Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I agree with the other reviews, one of the absolute very best Hiltons. As a frequent business traveller I take professional service for granted from five star hotels like RC, MO and Peninsula, etc. However, what really makes a hotel different from one and another is the people who work there. We just got back from a short stay at... More

Was this review helpful? Yes 2
HJacobe, Director of Operations at Hilton Tokyo, responded to this review

Dear Guest thankyou for taking the time to write a review of our Hotel and it was indeed our great pleasure to be able to welcome you and your family. Our team members are seriously committed to their vocation of hospitality so your kind comments are very heartwarming and reassurring for them. All the best and we hope to see... More

Stockholm, Sweden
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

One of the very best Hiltons. Excellent exec lounge with good food, drinks. Bus from Narita Airport takes to the hotel entrance. Close to public transport etc. Very efficient, good, friendly service. Looking foward to my next stay in August !

Was this review helpful? Yes 1
HJacobe, Director of Operations at Hilton Tokyo, responded to this review

Dear Guest thankyou for your 5/5 review and strong affirmation of our Hotel and services. All team members are very happy to read your post and look forward to welcoming you back again in August. Regards More

Gothenburg, Sweden
Contributor
15 reviews 15 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Great Tokyo hotel located in walking distance to Shinjuku main areas. We also walked down to Shibuya which is a nice walk instead of taking the subway. Great service, good restaurant and a great Executive lounge makes it a nice stay. Use their free shuttle to Shinjuku and then the Airpoert express train to Narita or take the Airport Limousine... More

Was this review helpful? Yes 2
HJacobe, Director of Operations at Hilton Tokyo, responded to this review

Dear Guest thankyou for your 5/5 review and positive comments on so many aspects of our Hotel. It was our pleasure to have you stay with us and we look forward to welcoming you again soon More

Brussels, Belgium
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Nice clean & modern rooms, great service, got upgraded to executive lounge access serving breakfast, complementary wifi, cocktails etc Gym is not overly large, but it is ok for a couple of days. Pool is tiny though and only indoors. Hotel is very well located in shinjuku which offers a wide range of possibilities to shop, eat and nightlife activity.... More

Was this review helpful? Yes 2
HJacobe, Director of Operations at Hilton Tokyo, responded to this review

Dear Guest, thankyou for your overall positive review and great feedback. We hope to have an opportunity to welcome you again later this year to experience our amazing new restaurant complex on the second floor and feel spoilt for choice. We will be unveiling Chinese, Western Grill and Japanese offerings including sushi, kaiseki and teppan. An additional Bar with live... More

amsterdam
Top Contributor
63 reviews 63 reviews
40 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My family and I stayed here for 8 days while I was in town for work. I travel 4 months out of the year for work and this hotel was the best I've experienced on all points. We got upgraded to a newly remodeled suite which was very tastefully done. Super quiet rooms, great bathroom set up, very comfortable bed,... More

Was this review helpful? Yes 2
HJacobe, Director of Operations at Hilton Tokyo, responded to this review

Dear Guest thankyou for taking the time to write a review on our Hotel. It is always a pleasure to welcome HH Diamond members who are our most valuable guests. We are particularly glad to read that as a frequent world traveller our Hotel has compared favourably for you, in fact the best, that is really great acknowledgement and encouragement... More

Los Angeles, California
Senior Contributor
34 reviews 34 reviews
28 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My family of four stayed at the Hilton in Shinjuku back in April. I decided to splurge and get the Corner Hilton Tower Suite. The room was awesome with amazing views and we had access to the Executive Lounge, which was one of the best hotel lounges we've ever experienced. A free shuttle runs every 20 min. to Shinjuku station,... More

Was this review helpful? Yes 3
HJacobe, Director of Operations at Hilton Tokyo, responded to this review

Dear Guest thankyou for your 5/5 review. We are thrilled to have achieved 'the best' for you as that is what we live for and strive towards every day. We are all looking forward to welcoming you back in the near future. Regards More

Singapore
Top Contributor
79 reviews 79 reviews
27 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Deluxe Room is comfortable and spacious. Bed is firm but some people may find the pillows too soft. There was a welcome tray of sweet berries and a pair of nicely made crane origami. I like the safety consideration in the bathroom where floor has 'wood grain' tiles to improve its non-slip characteristics. Reception was friendly, courteous and efficient typical... More

Was this review helpful? Yes 1
HJacobe, Director of Operations at Hilton Tokyo, responded to this review

Thankyou for your great review of our Hotel and nice photo of our Lobby. We are glad you enjoyed our famous breakfast buffet and we are looking forward to welcoming you back on your next business trip to Tokyo More

Tampa,Florida
Top Contributor
56 reviews 56 reviews
15 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Arrived at Hilton after 16 hr. flight and found a very nice hotel with a great staff. The room was very nice and loved the shower. Breakfast buffet had choices from Asia, Europe and the U.S. The executive lounge was a little crowded at times but always accommodating. Nice extra of free shuttle to train station.

Was this review helpful? Yes 1
Michaelmhwll, General Manager at Hilton Tokyo, responded to this review

Dear Tampa_FloridaWisher Thank you for staying with us recently and for your review on Trip Advisor. I am very pleased to learn that the Hilton Tokyo was such a great place to to start your trip for all the reasons that you mention. I do hope that the rest of your trip was or is just as good or even... More

Contributor
12 reviews 12 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Perfect location, near train station and subway lines. All staff speak at least decent English. We had a great room quite high up and it was well appointed. The dinner and breakfast buffet was also great.

Was this review helpful? Yes 1
Michaelmhwll, General Manager at Hilton Tokyo, responded to this review

Dear Chris N Thank you for writing about your rececent stay with us on Trip Advisor ad for your stay. I am very pleased to hear your comments about our team, the breakfast and our convenience, and that you therefore enjoyed your stay with us. I do hope that your travels will bring you back to Tokyo soon when we... More

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Additional Information about Hilton Tokyo

Address: 6-6-2 Nishishinjuku, Shinjuku, Tokyo Prefecture 160-0023, Japan
Phone Number:
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Shinjuku
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Hilton Tokyo 4.5*
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TripAdvisor is proud to partner with Agoda, Booking.com, Expedia, Hilton EMEA, Orbitz, Cheap Tickets, Tingo, Travelocity, BookingOdigeoWL, Rakuten, Hotels.com and Venere so you can book your Hilton Tokyo reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Tokyo Hotel Shinjuku
Hilton Hotel Tokyo
Hilton International Shinjuku
Shinjuku Hilton
Hilton Tokyo Shinjuku

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#2 Luxury Hotel in Shinjuku #2 Business Hotel in Shinjuku #2 Family Hotel in Shinjuku #4 Romantic Hotel in Shinjuku
Hotel Class
Official Description (provided by the hotel)
Hilton Tokyo boasts market leading contemporary guestrooms, spectacular bars and restaurants and one of the finest health clubs in the city. Enjoy Tokyo's most popular location - Shinjuku, with easy access to JR Shinjuku Station and direct access from the hotel to the Tokyo Metro (Subway). Follow us on facebook Hilton Tokyo (Official) ... more   less 
Number of rooms
815

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