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Hilton Tokyo

Certificate of Excellence
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6-6-2 Nishishinjuku, Shinjuku 160-0023, Tokyo Prefecture
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1 room 1 guest
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Hilton Tokyo
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2,645 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (402)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
  • All months
    (2645)
  • Mar-May only
    (715)
  • Jun-Aug only
    (760)
  • Sep-Nov only
    (582)
  • Dec-Feb only
    (588)
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Herxheim, Germany
Level Contributor
14 reviews
6 hotel reviews
5 of 5 stars Reviewed yesterday NEW

I stayed here for 4 weeks. Got all Diamond Upgrades. Great room. Exciting view from executive lounge. Executive lounge service overall very good. Unfortunately the lounge is too crowded especially on weekends. But the very professional staff always knows how to workaround situations like this ;-) I like this place.

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Amsterdam, The Netherlands
Level Contributor
96 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed here in August 2015 two times in a week as part of a business trip. Hotel is close to Nishi-shinjuku station, or a short walk to Shinjuku 'main station'. There is also a free bus shuttle service which runs every 20 minutes which is really useful if loaded up with luggage or shopping. My checkin was pretty chaotic on... More 

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Singapore, Singapore
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I have stayed at the hotel for 4 days. It's a good location & near to the shopping malls & train station. The views from the hotel is nice. The breakfast is good & hotel staffs are friendly. I have the time this trip to run at workout at the gym. Clean environment & will definitely return to stay.

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Bengaluru (Bangalore), India
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

Situated near the heart of the shinjuku. Staff is very cooperative and friendly. Provides pickup-drop service to Shinjuku station (approx every 40mins). WiFi service is not good and doesn't work most of the times. Very very limited vegetarian food options for breakfast.... Rooms are well maintained, but slightly old fashioned. The basement mall has many shopping options, restaurants and is... More 

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London
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I had a short business trip to Tokyo and stayed at this Hilton. Very convenient coach transfers from and back to Haneda Airport. The hotels concierge team are fantastic, and are very helpful when booming restaurants, translating for taxis, and making recommendations. Free wifi is a new improvement whilst staying here. The buffet breakfast is vast and you will find... More 

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Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed here for one night as it was easy to get back to Narita airport from this hotel on the Narita airport express train. Staff spoke excellent English at this hotel. Our room was spacious, and the bed was the most comfortable we had slept on in a hotel room before. Only negatives were the shower over bath and... More 

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Sydney, Australia
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

My husband and I stayed here for a few days at the end of our stay in Tokyo. Check in was very efficient and we were checked into our room early. We received an upgrade to a city view suite which was a pleasant surprise. The room was a generous size with huge windows. shame that the bathroom was very... More 

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Hotel R, Hilton Tokyo at Hilton Tokyo, responded to this review

Thank you providing us and other readers with such a detailed review of Hilton Tokyo. We are glad that you enjoyed your room and the location of the hotel. From Narita International Airport, the easiest way to arrive is to catch the Airport Limousine Bus which stops directly at the hotel. Alternatively, you can catch the Narita Express train, which... More 

London, United Kingdom
Level Contributor
137 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We were here for a week, staying in the Executive Floor. The room was clean and comfortable, and staff friendly and efficient. The fact that the hotel is also in a good location makes our stay an excellent and gracious one. Will return, highly recommended.

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Hotel R, Hilton Tokyo at Hilton Tokyo, responded to this review

Thank you for choosing the Hilton Tokyo as your preferred hotel for your recent trip to Japan, and taking time to write comments. I am delighted to hear that you were satisfied with the room and convenient location. We certainly hope you will choose to stay with us again on your next visit to Tokyo. More 

Bellevue, Washington
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The entire staff is outstanding who are led by SAm who is an incredible manager. He went out of his way to help us in many ways. He went above and beyond our expectations. The exc. lounge staff was also excellent. They got to know are likes and were quite to accommodate

Was this review helpful? Yes
Hotel R, Hilton Tokyo at Hilton Tokyo, responded to this review

Thank you for your generous post and we are glad that you enjoyed your stay at Hilton Tokyo. Your comments concerning our staff, Sam and executive lounge staff are also gratifying, and I have passed on your positive remark to them, which will act as a well deserved motivator to achieve more superior performance. Thanks again and we look forward... More 

nagoya
Level Contributor
64 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed in an executive room which is recommended. Nice room, free wifi, bottled water & a nice view overlooking Shinjuku Central Park across the street. The hotel is a 5 min free shuttle bus ride from Shinjuku Station (west side). We enjoyed chilling out at the executive lounge's afternoon teas (3-5pm) and canapes (6-8pm) although it can be hard to... More 

Was this review helpful? Yes 2
Hotel R, Hilton Tokyo at Hilton Tokyo, responded to this review

Thank you for having taken the time to provide your constructive feedback, particularly in reference to room quality and breakfast experience. Relax and indulge in Tokyo's 24/7 dining experience. From breakfast to midnight snack, Marble Lounge on Level 1 awaits with extensive food and beverage options. The Lounge offers various buffets, including award-wining breakfast, lunch and afternoon dessert selections and... More 

Hotel Review Summarization

What travelers say

  • Executive Lounge(26)
  • Shuttle buses(18)
  • Very nice(3)
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Staying in Shinjuku

Neighborhood Profile
Shinjuku
Shinjuku is the commuting capital of Tokyo, and contains the busiest train station in the world. To the west, there's an office district with the Tokyo Metropolitan Government Office at its center. To the east, there’s a district with long-established department stores, cinemas and theaters. Shinjuku Gyoen is a park originally built as the garden for the Imperial Household. It is quite famous as a venue for cherry-blossom viewing in March and April. In Shinjuku, many restaurants operate all night, and districts such as Omoide Yokocho (Memory Lane) or Shinjuku Golden Machi have back streets filled with tiny restaurants and bars that reflect each owner’s unique taste and style.
Explore this neighborhood
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