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Hilton Tokyo

Certificate of Excellence
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6-6-2 Nishishinjuku, Shinjuku 160-0023, Tokyo Prefecture
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Hilton Tokyo
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Hilton Tokyo
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2,490 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (378)
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Mumbai
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

The hotel is in prime zone at Shinjuku just across the street from Tokyo Tower and Hyatt hotel. If your rooms are on higher floors, you will enjoy the city view... lovely places to go eat food and shop around this hotel and it will keep your tastes buds tintaling...

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Singapore, Singapore
Level Contributor
20 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Wonderful staff and excellent service. Polite and helpful. Thank you Mr. Tanaka San and Ms.Hoshino San - you went the extra mile for our family. Excnt facilities and easy access to Tokyo via the metro Marunouchi Line located under the Hotel.

Was this review helpful? Yes 1
Nathan C, Manager at Hilton Tokyo, responded to this review

Dear Guest Thank you for choosing to stay with us here at Hilton Tokyo. We appreciate your kind comments about our team members, and of course the hotels location and access to the public transport options. We look forward to welcoming you back again sometime in the near future. With Thanks Nathan Cook Director of Operations More 

Oakland, Iowa
Level Contributor
5 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

Nice hotel for business traveler. Rooms are larger than most Japanese hotel rooms, the bar and restaurants are all very nice. All of the employees are very friendly and helpful. It is a bit expensive, but everything in Tokyo is!

Was this review helpful? Yes 1
Nathan C, Manager at Hilton Tokyo, responded to this review

Dear Guest Thank you for your review of Hilton Tokyo, we appreciate your patronage and look forward to welcoming you back again to our busy city sometime soon. With Thanks Nathan Cook Director of Operations More 

atlanta
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We visited Tokyo with our 4 children in June and this was the perfect hotel. It is in a great location and the staff was extremely helpful The subway was below the hotel making all travel incredibly easy. The rooms are spacious with modern bathrooms.

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Nathan C, Manager at Hilton Tokyo, responded to this review

Dear Guest Thank you for sharing your experience and we are delighted to hear that you and your family enjoyed your stay with us. We certainly hope to be able to welcome you back again to Hilton Tokyo sometime in the near future. With Thanks Nathan Cook Director of Operations More 

Tel Aviv, Israel
Level Contributor
63 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed 3 nights in this hotel and we enjoyed very much Located very good near a beautiful park, adjacent to Shinjuku and provides free shuttle frequently to Shinjuku Station, and back. a wide variety of excellent restaurants, and very comfortable. Hilton's high level. The hotel lobby crowded with guests and bustling all day. The service in the business lounge... More 

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Nathan C, Manager at Hilton Tokyo, responded to this review

Dear Guest Thank you for taking the time to write a review about Hilton Tokyo, we are glad you enjoyed your time with us and that you found the facilities and services to your satisfaction. We certainly hope you will come and stay with us here again on your next visit to the city. With Thanks Nathan Cook Director of... More 

Paxton, Massachusetts
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Of all of the hotels in all of the cities I've visited, this was by far the most beautiful hotel. While Tokyo is expensive, this hotel was worth every penny. It's modern/American bathroom made it easier to use (showers in Japan are sometimes tricky to use for taller people, and I learned that the Japanese typically take baths) than others... More 

Was this review helpful? Yes 1
Nathan C, Manager at Hilton Tokyo, responded to this review

Dear Guest Thank you for your kind and generous review of Hilton Tokyo. We always aim to deliver an exceptional experience and we are delighted to hear that you were satisfied with the service levels from our team members. We certainly hope you will return to stay with us again on your next visit to the city. With Thanks Nathan... More 

Nyack, New York
Level Contributor
45 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We were visiting Japan for the first time and used the Hilton as our home base, leaving major portions of our luggage here during our shorter trips outside of Tokyo. The hotel is very conveniently located. The breakfast buffet was excellent, the dinner buffet also very good at about $50 a person. The room was large, well appointed and quiet,... More 

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Nathan C, Manager at Hilton Tokyo, responded to this review

Dear Guest Thank you for your review of Hilton Tokyo and we are delighted to read that you enjoyed your time with us including the service from our team, our breakfast and dinner buffets, and of course the hotels location, all things that many of our customers write to us about. We hope that you will be able to return... More 

San Francisco, California
Level Contributor
69 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Hilton Tokyo is located very close to Shinjuku station, and we walked to station in about 10 minutes. There is a hotel shuttle that drops near the Keio/Odakyu stores near west gates. We used it many times when coming back from trips. The rooms we had (executive king / junior suite) were nice, with separate working area in the suite,... More 

Was this review helpful? Yes 1
Nathan C, Manager at Hilton Tokyo, responded to this review

Dear Guest Thank you for choosing to stay with us for a lengthy 10 days and we are delighted to read your detailed review of Hilton Tokyo. The team also appreciate your kind comments about the facilities and service you received, and I am glad that you enjoyed our executive rooms and complimentary access to the lounge. I certainly hope... More 

Hong Kong, China
Level Contributor
42 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed at Hilton Tokyo for 2 nights. The location is good, it near metro station. There is airport bus stop direct in front of the hotel. Also hotel provides shuttle bus service to Shinjuku JR station. There are some restaurants and a supermarket nearby. The room is clean and big enough for Tokyo standard. It is a big hotel... More 

Was this review helpful? Yes
Nathan C, Manager at Hilton Tokyo, responded to this review

Dear Guest Thank you for your review and kind comments about the service you received from our team members. As you note, the hotel is easily accessible from both Narita and Haneda airports via the door to door Airport Limousine bus service, and of course we are only a short walk from Shinjuku station or guests can use our free... More 

Switzerland
Level Contributor
62 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

This hotel is located in the skyscraper district of Shinjuku. The rooms are large with beautiful views. No noise of traffic but we could hear the thumps from neighboring rooms. Wifi was free but not strong. Tv offered very few English language stations. The hotel has several restaurants and bars but the prices are very high, particularly for alcoholic drinks.... More 

Was this review helpful? Yes
Nathan C, Manager at Hilton Tokyo, responded to this review

Dear Guest Thank you for your review of Hilton Tokyo, and I appreciate your feedback about the hotels facilities. Thank you also for experiencing our restaurant facilities during your stay, including the outside beer garden which is currently open until mid September. We certainly hope you will choose to stay with us again on your next visit to the city.... More 

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Staying in Shinjuku

Neighborhood Profile
Shinjuku
Shinjuku is the commuting capital of Tokyo, and contains the busiest train station in the world. To the west, there's an office district with the Tokyo Metropolitan Government Office at its center. To the east, there’s a district with long-established department stores, cinemas and theaters. Shinjuku Gyoen is a park originally built as the garden for the Imperial Household. It is quite famous as a venue for cherry-blossom viewing in March and April. In Shinjuku, many restaurants operate all night, and districts such as Omoide Yokocho (Memory Lane) or Shinjuku Golden Machi have back streets filled with tiny restaurants and bars that reflect each owner’s unique taste and style.
Explore this neighborhood
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