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Hilton Tokyo

4.5 of 5 6-6-2 Nishishinjuku, Shinjuku 160-0023, Tokyo Prefecture
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Certificate of Excellence 2014
Hilton Tokyo
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Hilton Tokyo
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2,163 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (323)
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Hong Kong, China
Contributor
16 reviews 16 reviews
11 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed yesterday NEW

Being a Gold member of Hilton Hhonors and have been travelling extensively in the last couple of years, spending numerous nights in Hilton group hotels (ranging from New York, Sydney, Singapore, London, Macau, Beijing and Southern part of China), Hilton Tokyo is really a 5 star hotel that seldomly gave me the impression of slightly lack of warmth & hospitality... More 

Was this review helpful? Yes 1
Ocoee, Florida
Top Contributor
68 reviews 68 reviews
23 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed yesterday NEW

Hotel is connected to a mall and has underground walkway to the subway. It is also a few minutes walk to Tokyo Metropolitan Government Building using the underground walkway. Hotel is usually busy but staff is very friendly and helpful. The room we stayed at is decent sized and recently renovated. View from the room was amazing! There is a... More 

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london, United Kingdom
1 review
5 of 5 stars Reviewed 3 days ago NEW

You will not find a better hotel with warmer people and truly great service any where in the world. Excellent is a much over used word - this hotel thanks to its staff is excellent. The breakfast is beyond fantastic. The quality of food is superb.

Review collected in partnership with Hilton Hotels & Resorts

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Honolulu, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

This is a GREAT Hotel to stay at. The staff and the service is really wonderful. They look after all of your needs and go beyond the call to make sure that you will have a most enjoyable and memorable stay at the hotel.

Review collected in partnership with Hilton Hotels & Resorts

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Taipei, Taiwan
Contributor
11 reviews 11 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

As with any Hiltons, this one did not disappoint. As a Hilton Honors member, we were able to get executive level rooms, access to the exec lounge, and free breakfast buffet. The rooms were spacious and had all the amenities expected for the price. The exec lounge was super stocked, great service, and had amazing views. The hotel is a... More 

Was this review helpful? Yes 1
Nathan C, Manager at Hilton Tokyo, responded to this review

Dear Guest As a valued HHonors guest, thank you for taking the time to write about your stay with us and we are delighted to read that you enjoyed the Executive lounge facilities that are available to our premium guests and guests who book premium room types. We sincerely hope that you will choose to stay at Hilton Tokyo again... More 

Top Contributor
129 reviews 129 reviews
30 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The location of the hotel is excellent, everything is around, restaurants, shops, bars, Cafés. The rooms are unusually big for Tokyo and also very clean. The have a gym, very small and not everything there for a good workout. They also have a small pool and gym. The Breakfast is very nice, but also VERY busy, at times you have... More 

Was this review helpful? Yes 3
Nathan C, Manager at Hilton Tokyo, responded to this review

Dear Guest Thank you for choosing to stay with Hilton Tokyo at such a busy time of the year. I am glad to hear that you enjoyed our breakfast offering and we will take your feedback about the queues and continue to advise our guests to avoid peak times! I do however hope you will choose to stay with us... More 

Bloomington, Indiana
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This is the best Hilton I've stayed at. The service from the English-fluent staff was superb-- very helpful and accommodating. The hotel is older but the rooms have been nicely refurbished. It's a bit of a walk to Shinjuku station, but there is a shuttle if you want it and there are a huge number of restaurants and stores near... More 

Was this review helpful? Yes 2
Nathan C, Manager at Hilton Tokyo, responded to this review

Dear Guest Thank you for sharing your experience with other travelers on Tripadvisor, and similarly to many of our customers we appreciate your feedback about our complimentary shuttle to Shinjuku station and of course our breakfast which we often receive great feedback about. On behalf of the team we look forward to welcoming you back again to Hilton Tokyo on... More 

Toronto, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

First off, I am a Hilton Honors Gold member, and therefore a few perks were entitled to me such as free wi-fi (although it wasn't needed as I rented a mobile wi-fi device) and free breakfast (YUM!). My wife and I stayed at this Hilton for 3 nights. I have to say that I do indeed agree with some of... More 

Was this review helpful? Yes 2
Nathan C, Manager at Hilton Tokyo, responded to this review

Dear Guest We are so delighted to hear from experienced travelers, and of course our very important Hhonors guests, about their visit to Hilton Tokyo. We are glad to hear that you enjoyed the hotels facilities and were satisfied with the service we were able to provide you with. We agree the hotel is very busy, as is Tokyo in... More 

Sisaket Province, Thailand
Contributor
15 reviews 15 reviews
15 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Choose this hotel because near shinjuku station . Room is good but no better than average. Not very far from station but should better use hotel shuttle bus than walk. We won't stay at hilton if the price we accept doesnot include breakfast . It is good when you wakeup and have hilton breakfast

Was this review helpful? Yes 1
Nathan C, Manager at Hilton Tokyo, responded to this review

Dear Guest Thank you for you review and I appreciate you sharing your feedback about the hotels convenient location and shuttle bus service. Most of our guests also choose to have breakfast included in their rate and I encourage you to consider our competitive online pricing for your next visit to Hilton Tokyo. With Thanks Nathan Cook Director of Operations More 

London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Helpful staff, clean rooms. Breakfast was excellent but very busy and had to queue for everything. There's free wifi in the lobby but not in the rooms (this is hopeless). The American Grill in the nearby Park Hyatt is excellent for a good drink and a view. Manage your expectations about the location. This Hilton is cheap for a reason.... More 

Was this review helpful? Yes 1
Nathan C, Manager at Hilton Tokyo, responded to this review

Dear Guest Thank you for your detailed feedback about the hotel and we are glad to hear you enjoyed your stay. The hotel has complimentary WIFI in all of our public areas which includes our restaurant, bar, and lounge facilities and this is standard across Hilton Hotels & Resorts. The hotel is located only a short distance from Shinjuku station... More 

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Additional Information about Hilton Tokyo

Address: 6-6-2 Nishishinjuku, Shinjuku 160-0023, Tokyo Prefecture
Phone Number:
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Shinjuku > Shinjuku
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Hilton Tokyo 4.5*
Number of rooms: 815
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Also Known As:
Hilton Tokyo Hotel Shinjuku
Hilton Hotel Tokyo
Hilton International Shinjuku
Shinjuku Hilton
Hilton Tokyo Shinjuku
Hotel Style:
#2 Luxury Hotel in Shinjuku
#2 Family Hotel in Shinjuku
#2 Business Hotel in Shinjuku
#3 Romantic Hotel in Shinjuku

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Staying in Shinjuku

Neighborhood Profile
Shinjuku
Shinjuku is the commuting capital of Tokyo, and contains the busiest train station in the world. To the west, there's an office district with the Tokyo Metropolitan Government Office at its center. To the east, there’s a district with long-established department stores, cinemas and theaters. Shinjuku Gyoen is a park originally built as the garden for the Imperial Household. It is quite famous as a venue for cherry-blossom viewing in March and April. In Shinjuku, many restaurants operate all night, and districts such as Omoide Yokocho (Memory Lane) or Shinjuku Golden Machi have back streets filled with tiny restaurants and bars that reflect each owner’s unique taste and style.