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All 69 Shinjuku hotels

Hilton Tokyo

4.5 of 5 Hotel   |   6-6-2 Nishishinjuku, Shinjuku, Tokyo Prefecture 160-0023, Japan
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86%
Ranked #3 of 69 hotels in Shinjuku
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Kishan77 Bangalore
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1,743 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (252)
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Bangalore
Top Contributor
69 reviews 69 reviews
55 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed yesterday NEW

This is one of the most convenient hotels that i have stayed. To start off, the hotel itself looks like has been renovated as from outside it looks a bit old, but you would be surprised when you get into your room. Colorful room, with Japanese window and a very large rooms for a Japanese standard. The only draw back... More

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La Mirada, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

Excellent location not only for business but for family vacations as well. The subway entrance is below the hotel, including great access to the JR Railway station. Sites within walking distance and felt very satisfied with local services convenient to hotel.

Review collected in partnership with Hilton Hotels & Resorts

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Montreal, Canada
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

Simple, relatively compact and clean room. I was in a room with two singles on 24th floor facing the backside of the hotel which actually had a little bit of a view in the distance as the front side of the hotel has several office towers blocking much of the city view. The room is clean with a simple layout,... More

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Senior Contributor
33 reviews 33 reviews
18 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Despite the sticker shock, overall, a very positive experience. Even when you know everything is more expensive in Tokyo, you may feel a bit of a sting when you check into this very welcoming, big hotel. And it's not that the prices are unreasonable; rather, the bill grows big quickly, especially if you're converting yen to dollars in your mind... More

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HJacobe, Director of Operations at Hilton Tokyo, responded to this review

Dear Guest thankyou for your overall positive review and feedback to other visitors on our Hotel. Now the exchange rate is very favourable so we look forward to your return and showcasing many new facilities since your last visit. More

Tokyo, Japan
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Always a good place to relax out of the busy Tokyo life. A little bit of a walking distance below ground to Shinjuku station but doable. The staff there are always professional, the rooms have always been clean. Overall great place, and will continue to stay there.

Was this review helpful? Yes 1
HJacobe, Director of Operations at Hilton Tokyo, responded to this review

Dear Guest thankyou for the overall positive review of our Hotel and services for your stay last September. We have renovated an additional 340 rooms since your last visit and currently renovating our level 2 restaurants and kitchens so we look forward to welcoming you again and hearing your feedback More

Sydney, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

My family and I stayed at the Hilton in Shinjuku Tokyo for a week. The hotel lobby can get busy at times, but never to the point of discomfort though. The staff are very helpful and always willing to help. The hotel is closely situated to the station and shops in Shinjuku and offers a free shuttle bus service regularly... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
HJacobe, Director of Operations at Hilton Tokyo, responded to this review

Dear Guest thankyou for your overall positive review of our Hotel and services. We hope you and the family may be able to return later in the year to experience the amazing dining concepts planned for our level 2. Offerings will include Chinese, Western Grill and Japanese featuring Sushi counter, Teppan and Kaiseki courses along with an additional bar featuring... More

Ljubljana, Slovenia
Top Contributor
139 reviews 139 reviews
128 hotel reviews
108 helpful votes 108 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for just one night during short visit to Tokyo... rate was ok (some 160 EUR), upon arrival (2pm) received room immidiatelly, even got a nice suite upgrade (I am HH Diamond); maybe writing to the hotel and askind for a possible nice renovated room helped, I have no idea. Suite was not a real suite, as it has... More

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HJacobe, Director of Operations at Hilton Tokyo, responded to this review

Dear Guest it is always a great pleasure to welcome our loyal HH Diamond members and thankyou for your 5/5 review. We hope to welcome you again soon and you will be able to stay longer next time. Regards More

Yass, Australia
Senior Contributor
23 reviews 23 reviews
21 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 1 week ago

I have stayed here at the Hilton Tokyo a couple of times with my company. The service is wonderful and the manager (Michael) is absolutely fantastic (I am sure he remembers my name John Brown :-). I asked to meet him so I could tell him what a beautiful place he manages and and that his staff are just amazing.... More

Was this review helpful? Yes 3
HJacobe, Director of Operations at Hilton Tokyo, responded to this review

Dear valued HH Diamond member thankyou for your 5/5 review and wonderful comments, we are all very happy to have you stay with us and will be looking out for you on Monday 21st. Kind regards HJ More

Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I agree with the other reviews, one of the absolute very best Hiltons. As a frequent business traveller I take professional service for granted from five star hotels like RC, MO and Peninsula, etc. However, what really makes a hotel different from one and another is the people who work there. We just got back from a short stay at... More

Was this review helpful? Yes 1
HJacobe, Director of Operations at Hilton Tokyo, responded to this review

Dear Guest thankyou for taking the time to write a review of our Hotel and it was indeed our great pleasure to be able to welcome you and your family. Our team members are seriously committed to their vocation of hospitality so your kind comments are very heartwarming and reassurring for them. All the best and we hope to see... More

Stockholm, Sweden
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

One of the very best Hiltons. Excellent exec lounge with good food, drinks. Bus from Narita Airport takes to the hotel entrance. Close to public transport etc. Very efficient, good, friendly service. Looking foward to my next stay in August !

Was this review helpful? Yes
HJacobe, Director of Operations at Hilton Tokyo, responded to this review

Dear Guest thankyou for your 5/5 review and strong affirmation of our Hotel and services. All team members are very happy to read your post and look forward to welcoming you back again in August. Regards More

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Additional Information about Hilton Tokyo

Address: 6-6-2 Nishishinjuku, Shinjuku, Tokyo Prefecture 160-0023, Japan
Phone Number:
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Shinjuku
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Hilton Tokyo 4.5*
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Also Known As:
Hilton Tokyo Hotel Shinjuku
Hilton Hotel Tokyo
Hilton International Shinjuku
Shinjuku Hilton
Hilton Tokyo Shinjuku

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#2 Business Hotel in Shinjuku #2 Family Hotel in Shinjuku #2 Luxury Hotel in Shinjuku #4 Romantic Hotel in Shinjuku
Hotel Class
Official Description (provided by the hotel)
Hilton Tokyo boasts market leading contemporary guestrooms, spectacular bars and restaurants and one of the finest health clubs in the city. Enjoy Tokyo's most popular location - Shinjuku, with easy access to JR Shinjuku Station and direct access from the hotel to the Tokyo Metro (Subway). Follow us on facebook Hilton Tokyo (Official) ... more   less 
Number of rooms
815

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