Pretty standard Hilton property, that means good facilities as usual, rooms are nice, suites are spacious. Location is nice, short walk to some of Tokyo's finest places, restaurnats, the station etc. It's the staff at this hotel that set it apart though. Great service from the moment I arrived till I was 'bowed' off on the bus to the airport.... More

It was just perfect. Everything. Food, place, view, service, cleaning... I´ve never been dissapointed with this chain. More

After staying 6 days in a shoe box hotel in Fussa, the Hilton at Shinjuku was wonderful. The rooms had great views and were big by Tokyo standards. I loved being able to shut the screen and make my room very dark. It allowed me to sleep in and get some much needed rest. The lobby is bustling with people... More

We loved our stay at the Hilton, it is in a great location and you are treated very well! The breakfast was amazing! It was our honeymoon and they upgraded our room, which was fantastic and made our stay very special! We felt really comfortable at the Hilton and although we were only there for 3 days, out of a... More

Good, well maintained hotel. Huge lobby. All the normal things one would find in a 5 Star. Cons: a little distant from the main streets. Definitely walking distance, but one needs to walk at least 10 minutes. Nothing extremely special about the hotel (rooms average size, etc) nothing particularly Japanese about it (I like cultural/interesting experiences!) ...but I slept well!... More

We spent our first night in Japan in Tokyo before taking the Shinkansen to my business in Niigata. The Hilton is an excellent hotel with very helpful staff. We had a wonderfully comfortable room. The king bed was very comfortable and we slept well, with no noise from surrounding rooms. The room was as spacious as one in the U.S.... More

As others have said the rooms are small, basic and a bit dated as are the bathrooms. We received disappointing service at breakfast although the food selection was good. Otherwise, the service at the front desk was very good. Location is also excellent. More

The Japanese really know how to maintain their hotels and keep the service levels good. I stayed at the Shinjuku Hilton in the summer of 2011, and now in May of 2012. I had good experiences both times. I stay in a standard room, which is either a queen bed or two twin beds. The rooms are a pretty basic... More

Good hotel but rooms are a bit run down with old bathrooms. The breakfast is average at best. The service is solid and the staff are helpful and friendly. Good location More