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All 69 Shinjuku hotels

Hilton Tokyo

4.5 of 5 Hotel   |   6-6-2 Nishishinjuku, Shinjuku, Tokyo Prefecture 160-0023, Japan
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86%
Ranked #3 of 69 Hotels in Shinjuku
Certificate of Excellence 2014
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1,853 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Top Contributor
58 reviews 58 reviews
51 hotel reviews
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I recently stayed here for a little over 1 week. During that time I was fortunate to be up-up-upgraded to the Tower Suite - an impressive suite with a bed wider than long, dual bathrooms, and a lounge area 3 times larger than the bedroom. This is the best hotel room I have ever stayed in. However good things must... More

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1 review
4 of 5 stars Reviewed 2 days ago NEW

Staff excellent and friendly. Facilities clean and welcoming. The lobby area is the only place for free wifi so folks tend to congregate there. If you want privacy for emailing/skype and a place to sit, you either pay for wifi in your room or find the nearest free spot nearby - like a metro station!

Review collected in partnership with Hilton Hotels & Resorts

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London, United Kingdom
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

I spent 4 nights at Hilton Tokyo and I was assigned a spacious and newly renovated room (Deluxe room). The breakfast buffet was nice and it offered lots of different drinks, especially you are allowed to take away a cup of nice coffee or tea. The seating area was spacious so I felt very comfortable and enjoyable when having my... More

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Hollywood, Florida
Contributor
20 reviews 20 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Had a very nice stay here a year ago and this time was the same. Nothing but cordial people who are eager to assist at every turn. Concierge, Ms. Sato was excellent when we needed her. She's very helpful. Shuttle service to and from Shinjuku Station was very convenient on the Hilton bus. Again, very nice drivers. Many restaurants are... More

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Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed here last month. During check-in, requested for late check-out due to late afternoon flight the next day, and was delighted to have been offered an upgrade to executive room as HH Gold. However, I was a bit disappointed that the hotel card keys didn't work twice consecutively. Went to the front desk for assistance and was satisfied by their... More

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Singapore, Singapore
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Its totally worth it! I think 300+ for such hotel is an attractive price. They are 10mins walk away from station, have complimentary shuttle service to train station that runs at every 20mins intervals till almost 10pm, a 24 Hr gym, an indoor swimming pool till 10pm, Airport express bus to and from Narita or Hanade Airport. I stayed in... More

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Boston, Massachusetts
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed here for 6 nights on a 2 week trip to Japan. The location is excellent, in the heart of Shinjuku (though we realized later that for non-Japanese its better to stay in/around Roopongi). The hotel has underground walkway access to Metro which was a great benefit. The breakfast buffet was sumptuous though it never got changed for all... More

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HJacobe, Director of Operations at Hilton Tokyo, responded to this review

Dear Guest thankyou for your 5/5 review. We hope to have an opportunity to welcome you again in the near future More

Singapore, Singapore
Top Contributor
54 reviews 54 reviews
17 hotel reviews
94 helpful votes 94 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I don't usually opt for such large properties but booked here as a nod to a stay as a teenager, where I experienced terrific service… obviously this was quite a few years ago. Stayed in an executive junior suite, apparently newly refurbished. Overall, it's hard to fault this hotel as far as big chains go - this is a place... More

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Newport Beach, California
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Got in pretty late and found out they had a room available to upgrade. It included internet and access to the Executive Lounge, a difference of about $50 bucks but was it worth it. Huge room, very clean. The executive lounge had a huge breakfast in the morning both Western dishes and Japanese dishes, they even had mimosas. Great way... More

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Beijing
Senior Contributor
43 reviews 43 reviews
14 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed 1 week ago

Perfect location walking distance to the subway (and shuttle bus to the airport). Perfect breakfast and lunch buffet. Perfect rooms, clean and nicely decorated. Perfect restaurant with delicious tempuras. Perfect personnel: courteous, competent, friendly. A hotel to go back to.

Was this review helpful? Yes 2
HJacobe, Director of Operations at Hilton Tokyo, responded to this review

Dear Guest thankyou for rating our hotel with a perfect score, we appreciate your review very much. We look forward to welcoming you and your friends back as soon as possible More

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Additional Information about Hilton Tokyo

Address: 6-6-2 Nishishinjuku, Shinjuku, Tokyo Prefecture 160-0023, Japan
Phone Number:
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Shinjuku
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Hilton Tokyo 4.5*
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Also Known As:
Hilton Tokyo Hotel Shinjuku
Hilton Hotel Tokyo
Hilton International Shinjuku
Shinjuku Hilton
Hilton Tokyo Shinjuku

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