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Nishi Shinjuku Hotel Mystays

7-14-14 Nishishinjuku, Shinjuku 160-0023, Tokyo Prefecture
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Nishi Shinjuku Hotel Mystays
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213 Reviews from our TripAdvisor Community

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Traveler rating
    35
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Thai first
  • Any
English first
  • All months
    (213)
  • Mar-May only
    (66)
  • Jun-Aug only
    (40)
  • Sep-Nov only
    (59)
  • Dec-Feb only
    (48)
All months
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The rooms are very small, even by Japanese standard, but they are clean and tidy and given the amount of time you actually spend in the room it's fine. Hotel staff were friendly, it's very close to the train station and it's in a quiet area which is great for Shinjuku. I would definitely stay again.

Was this review helpful? Yes 1
ms-nishi-shinjuku, Front staff, Dong-hee Kim at Nishi Shinjuku Hotel Mystays, responded to this review

Thank you for staying with us in Nishi-Shinjuku Hotel Mystays. You seem to be satisfied with our stay and we are truly glad to hear that. As you mentioned, our hotel is approximately 5 minute walk distance from JR Shinjuku station. And there are plenty of restaurants and bars around here including local Japanese foods so we hope you could... More 

Milan, Italy
Level Contributor
51 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed May 24, 2015 via mobile

This hotel was our first impact with a japanese-sized room and I must admit it's kind of tricky to stay 4 nights in a room where you can hardly open your luggage (when you're travelling with 2 large ones). However, the price was incredibly low and the position just perfect to access Shinjuku Station and Kabukicho with both at walking... More 

Was this review helpful? Yes
ms-nishi-shinjuku, Front staff (Dong-hee Kim) at Nishi Shinjuku Hotel Mystays, responded to this review

Thank you for staying with us in Nishi-Shinjuku Hotel Mystays. We do apologize for the inconvenience of the room size as well as bathroom size, but as you know that this is the typical Japanese business hotel size. As you mentioned, our hotel is approximately 5 minute walk distance from JR Shinjuku station. And there are many convenient stores and... More 

Haslet, Texas
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed May 15, 2015

Myself and a buddy of mine decided to stay here for a week while on vacation. The hotel is very nicely located close to many different restaurants and bars and is a short walk to the busier side of area located on the other side of the train station. The rooms are small, but they get the job done, and... More 

Was this review helpful? Yes 1
ms-nishi-shinjuku, Front staff at Nishi Shinjuku Hotel Mystays, responded to this review

Thank you for staying with us in Nishi-Shinjuku Hotel Mystays. You seem to be satisfied with our stay and we are truly glad to hear that. As you mentioned, our hotel is approximately 5 minute walk distance from JR Shinjuku station. And there are plenty of restaurants and bars around here including local Japanese foods so we hope you could... More 

Glasgow, United Kingdom
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed May 10, 2015

This is a great practical hotel in central Tokyo. It's in the Shinjuku area, but set back in a quieter area so noise is not an issue. Note that it's actually just outside the Nishishinjuku area, so check your directions in advance. The room was fairly small, but the double room had enough space for two people with large bags.... More 

Was this review helpful? Yes 2
ms-nishi-shinjuku, Front staff at Nishi Shinjuku Hotel Mystays, responded to this review

Thank you for staying with us in Nishi-Shinjuku Hotel Mystays. We are very happy to hear that you are satisfied with our hotel. Nishi-Shinjuku Hotel Mystays is built close to Shinjuku station while still being quiet enough to offer our guests a good night sleep. And there are plenty of restaurants and bars around here including local Japanese foods so... More 

Noosa, Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed May 6, 2015

The rooms were small, nice enough if you don't intend to stay in your room for anything more than sleep. Great location, staff were nice enough, no sign of security, was able to take as many people as we wanted up to the room no questions.

Was this review helpful? Yes 2
ms-nishi-shinjuku, Front desk at Nishi Shinjuku Hotel Mystays, responded to this review

Thank you for staying with us in Nishi-Shinjuku Hotel Mystays. You seem to be satisfied with our stay and we are truly glad to hear that. Nishi-Shinjuku Hotel Mystays is built close to Shinjuku station while still being quiet enough to offer our guests a good night sleep. And the Shinjuku area is one of the "never sleep" districts in... More 

Markham, Canada
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed May 3, 2015

The location of this hotel was excellent, it was very close to Shinjuku station and Kabukicho. We had three beds and one of the fan was blowing directly onto one of the bed (mine) at night. It didn't bother me that much as I was hot, but it could be annoying if you're a light sleeper. Also, it seems to... More 

Was this review helpful? Yes 1
ms-nishi-shinjuku, Front staff at Nishi Shinjuku Hotel Mystays, responded to this review

Thank you for staying with us in Nishi-Shinjuku Hotel Mystays. We are very happy to hear that you are satisfied with our hotel. Nishi-Shinjuku Hotel Mystays is built close to Shinjuku station while still being quiet enough to offer our guests a good night sleep. And there are plenty of restaurants and bars around here including local Japanese foods so... More 

1 review
1 of 5 stars Reviewed May 3, 2015 via mobile

I know what a budget hotel is however budget hotels have housekeeping and cleaners who wipe down the walls and a quality manager who checks everything is cleaned before they give it to the next person. There was an open orange juice left in the room fridge!? Did they not check?! Walls and carpet are in real need of an... More 

Was this review helpful? Yes
ms-nishi-shinjuku, Reception Desk at Nishi Shinjuku Hotel Mystays, responded to this review

This time, we received accommodation in Nishi Shinjuku Hotel Mystays, Thank you very much. The hotel despite capped choose, it is not possible to prepare your satisfaction room to Nana customers, was Sorry. With regard to the lack of cleaning, we can now take measures urgently cleaning officer, to strengthen the check system We would like continue working to improve... More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed May 2, 2015 via mobile

the room is so small , so difficult to push in our lauggage , All thing is so old , the wall is full of dirty ! Dislike the toilet! Highly not suggest ! So confuse how the hotel will be full booking? TERRIBLE !

Was this review helpful? Yes 3
ms-nishi-shinjuku, Front staff at Nishi Shinjuku Hotel Mystays, responded to this review

Thank you for staying with us in Nishi-Shinjuku Hotel Mystays. As you mentioned, our guestrooms could be a little bit small for those travelling with big suitcases and backpacks. We deeply apologize for inconvenience. And we will try to make a room more clean than now. Thank you for spending your time to write a comment for us, And it... More 

Melbourne, Australia
Level Contributor
122 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
3 of 5 stars Reviewed May 1, 2015

The pluses - reliable internet, air conditioning works well, location ( had trouble finding it from the train station first time), in room safe & bar fridge. Things to improve - this hotel is not very English speaking friendly. Reception staff speak/understand limited English, the TV has no English channels & instructions are generally not available in English (ie toilet... More 

Was this review helpful? Yes 1
ms-nishi-shinjuku, Front staff at Nishi Shinjuku Hotel Mystays, responded to this review

Thank you for staying with us in Nishi-Shinjuku Hotel Mystays. We do apologize for the inconvenience about English conversation. We have sevral staff who can speak English, so please feel free to tell us to use the next time If you have any other requests. Thank you very much once again for your complement to our staff, and we hope... More 

Melbourne, Australia
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed April 27, 2015

With over 25+ years in the travel industry I can honestly say I have never stayed in hotel room so small. The room included double bed, desk, chair, and a fridge with the bed being pushed hard against the wall to allow a small floor area for walking. There is no floor space for a bag or suitcase and whilst... More 

Was this review helpful? Yes 1
ms-nishi-shinjuku, Front staff at Nishi Shinjuku Hotel Mystays, responded to this review

Thank you for staying with us in Nishi-Shinjuku Hotel Mystays. We do apologize for the inconvenience of the room size, but as you know that this is the typical Japanese business hotel size. Nishi-Shinjuku Hotel Mystays is built close to Shinjuku station while still being quiet enough to offer our guests a good night sleep. And there are plenty of... More 

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Staying in Shinjuku

Neighborhood Profile
Shinjuku
Shinjuku is the commuting capital of Tokyo, and contains the busiest train station in the world. To the west, there's an office district with the Tokyo Metropolitan Government Office at its center. To the east, there’s a district with long-established department stores, cinemas and theaters. Shinjuku Gyoen is a park originally built as the garden for the Imperial Household. It is quite famous as a venue for cherry-blossom viewing in March and April. In Shinjuku, many restaurants operate all night, and districts such as Omoide Yokocho (Memory Lane) or Shinjuku Golden Machi have back streets filled with tiny restaurants and bars that reflect each owner’s unique taste and style.
Explore this neighborhood
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Prices are for 1 room, 2 adults
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