The hotel is in great location - west shinjuku, 20 minutes walking or one metro station from shinjuku station. The staff was very helpful. The breakfast was enough. The room is very clean and very well equiped - to the last detail. The room even had washing machine that includes dryer (and the staff gives one bag of washing powder.

Relaxing place but not one subway line stop here. This chain hotel provides everything you need for long stay. We stay here for 5 nights. It provide free wash power to wash our cloths. Near by the hotel, you can find a 24 hour supermarket, a great japanese restaurant, a park for sightseeig.

Stayed for 4 nights in a semi-double room. As expected, it's a very small room, reasonable for the price. The room rate, about 11500 yen per night, included a simple breakfast at the dining area near the main reception. The room is like a small apartment, with washing machine, trousers iron press, microwave, electric kettle and mini fridge. It has... More

The TokyuStay in Shinjuku is a good find when you've been travelling awhile and need some extras you're unlikely to find elsewhere, like a washer/dryer. The hotel is a 15-minute walk from Shinjuku station, or a short walk downhill from nishishinjuku station. There is one station closer, but it isn't on the same line and is not worth changing for... More

I stayed at the hotel for 5 nights and I was very pleased with my stay. I caught the limousine bus from the airport to the Hilton hotel, then it's a simple walk to the Tokyustay. I arrived too early to check in and left my bag with reception staff - when I returned to check in, my bags were... More

We booked a deluxe twin room which was located in the corner of the floor. The room was to the large size for Tokyo standard where rooms are normally super small. In room, we had a kitchenette which also comes with washer and dryer. We even had a working area and a small dining area-all in one room. Pretty sure... More

We stayed here for 2nights after staying at Ueno. It is very near to Tokyo Metro station. This area is mostly business district but bus stops are nearby and convenient to go to Shibuya. Was very satisfied as the washing/dryer machine is in the room which makes it so convenient. THe hotel do sell washing powder for 30yen (small packet)... More

The Tokyustay is a handy place to stay if you are travelling around Japan, with facilities such as the washer dryer in your room (to be fair most hotels have coin laundry facilities, but this setup is way more convenient). There's a small kitchenette as well for cooking simple food. There is a basic breakfast there - some days were... More

Just returned from a 3-night visit to Tokyo (first time) and I stayed at the Tokyustay Nishi-Shinjuku hotel. I was very satisified and was very happy with the hotel. The location is great. I took the Airport Limosine bus to the Tokyo Hilton and then walked about 3 blocks to the hotel. There is a subway stop close by so... More