We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Tokyustay Nishishinjuku

Certificate of Excellence
5-9-8 Nishishinjuku, Shinjuku 160-0023, Tokyo Prefecture
Hotel amenities
Tokyustay Nishishinjuku
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Ranked #14 of 75 Hotels / Ryokan in Shinjuku
Certificate of Excellence
A recent review
4 of 5 stars reviewed 1 week ago
Eastway501 Hong Kong, null, Hong Kong
Write a Review

135 reviews from our community

Traveler rating
See reviews for
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
  • All months
  • Mar-May only
  • Jun-Aug only
  • Sep-Nov only
  • Dec-Feb only
All months
Hong Kong, null, Hong Kong
12 reviews 12 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice hotel with modern room decoration, well in room facilities i.e. Microwave, washing machine. I stayed in a single room, though the room size is only 15 square metres but it is good enough for single occupancy. Location, I can't say it is excellent but good enough as there is a subway station nearby. There is a 24 hours supermarket... More 

Was this review helpful? Yes
Birmingham, United Kingdom
Top Contributor
93 reviews 93 reviews
52 hotel reviews
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Located a 15 minute walk from shinjuku station, this hotel was comfortable for our final days in Japan. I accidently booked a smoking room, however upon check in we realised and decided to potentially go elsewhere as the smell was very overpowering for us. The staff were very accommodating and allowed us to change rooms, for which we were very... More 

Was this review helpful? Yes
Bristol, United Kingdom
Top Contributor
51 reviews 51 reviews
45 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed March 28, 2015

I booked and stayed in a single room which was tiny but definitely reasonable for one person. Besides, I didn't come to Tokyo to sit around in the hotel room! The bathroom was sometimes smelly and I think this is typical with the prefab plastic style of Japanese bathrooms I've been used before. The shower pressure was perfect though! The... More 

Was this review helpful? Yes 1
Sydney, Australia
Senior Contributor
47 reviews 47 reviews
7 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed March 13, 2015 via mobile

I was shocked by how small the hotel room was. My hubsband and I could barely move around after placing our two suitcases down on the floor. If you open the bathroom door, it would block the way out to the front door. However, I have to admit that the hotel offered everything I could think of. From bath sponge,... More 

Was this review helpful? Yes 1
Shanghai, China
Senior Contributor
34 reviews 34 reviews
33 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed January 3, 2015

It was our first experience in a Tokyu Stay hotel and we were satisfied with our choice in a city where accommodation prices are a bit exaggerated. Our three night stay was comfortable, the size of the double room is ok for two people and a big suitcase ;) The staff is friendly and the check in/ check out procedures... More 

Was this review helpful? Yes 3
Singapore, Singapore
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed December 27, 2014

We stayed 5 nights at this hotel from 18-23 december 2014. After booking our air tickets to Tokyo, we did a tremendous amount of research and finally picked this hotel because of its good reviews, proximity to Haneda airport, Shinjuku stn (15min walk) and the Gochome stn (3mins). We book two rooms over the Internet - without hassle. After some... More 

Was this review helpful? Yes 5
Brisbane, Australia
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 24, 2014

We stayed 3 nights and found the rooms very comfortable and no smaller than any other hotels throughout Japan. It was an easy and pleasant 10 minute walk to Shinjuku station and the washing machine within the room was an absolute bonus! The hotel breakfast was tasty and substantial and a couple of wonderful local restaurants nearby. Travelling to and... More 

Was this review helpful? Yes 2
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed December 15, 2014

We spend 3 nights at this hotel. The big advantage is it location which is very close to subway station. The room is quite small but not a big deal. Our bed has a musty smell but it can be solved with air-refresher. We found some problem about remote controls which are Japanese. A guest who stayed before us set... More 

Was this review helpful? Yes 2
London, United Kingdom
Top Contributor
91 reviews 91 reviews
23 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed December 2, 2014

I stayed with my husband for 4 nights. Good location; very clean; comfortable bed; strong, hot water in the shower; but a very tiny room. Staff were very friendly. Metro not far away and many restaurants all around (good pizza down the alley opp. the front of the entrance). Well priced room overall and would stay again.

Was this review helpful? Yes
18 reviews 18 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed December 2, 2014

Overall, this hotel met my needs. Breakfast was included in price and was decent. Room was tiny but that's to be expected as it is Tokyo and we budgeted on this hotel as it was only a test stop for us before heading down to Osaka the next day. Conveniently located in shinjuku and helpful staff. Would stay again.

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

63 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (53)
Dining (3)
Bathroom (7)
Room/suite (24)
View from room (6)
Hotel & grounds (2)
Other (11)

Management photos: Courtesy of the property manager

All management photos (10)
Other (10)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...

Staying in Shinjuku

Neighborhood Profile
Shinjuku is the commuting capital of Tokyo, and contains the busiest train station in the world. To the west, there's an office district with the Tokyo Metropolitan Government Office at its center. To the east, there’s a district with long-established department stores, cinemas and theaters. Shinjuku Gyoen is a park originally built as the garden for the Imperial Household. It is quite famous as a venue for cherry-blossom viewing in March and April. In Shinjuku, many restaurants operate all night, and districts such as Omoide Yokocho (Memory Lane) or Shinjuku Golden Machi have back streets filled with tiny restaurants and bars that reflect each owner’s unique taste and style.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question