We loved Citadines but think we got it for cheaper than standard rate through their website. Generally we wouldn't spend the going rate on a nights stay but if you were wanting to splash out this would be the place to do it. It's not as sterile as it looks on the website just very comfortable and clean. We got... more

This is a wonderful hotel close to the action of Shinjuku. It is new, clean and the service is excellent. We stayed 5 days to explore the wonders of Tokyo. more

We just returned from Japan and our stay at the Citadines in Tokyo. I wish I could have stayed there a month. The apartment is so modern, stylish and immaculate and stocked with everything one could ever need. ( I really didn't want or need the scale while on vacation!) There were about 10 English speaking TV channels available on... more

Our room (studio double) was a generous size, with kitchenette, sofa, good size bathroom and comfy bed. Free wired internet access. Good location, an easy 10-15 minute walk from the station (and much nearer some smaller metro stations). Excellent friendly service from the staff, who all speak impeccable English. Room was spotlessly clean and kept that way throughout our stay.... more

We booked a 3-night stay last week on the strength of previous Trip Advisor postings and were not disappointed. A good location, with a lively street of ordinary local shops and places to eat round the corner, and close enough to the astonishing buzz of Shinjuku. The de luxe apartment to which we were upgraded was hardly vast, but was... more

Stayed at Citadines Shinjuku with friends for about a week. Our stay was split into a 4 night stay, and we went to Hakone for 2 nights before returning for another 2 night stay. Overall, staff spoke excellent English and provided attentive service. Rooms were modern, very spacious by Tokyo standards, and use of space was well thought out (particularly... more

Booked this hotel based mostly on the price and we were incredibly happy with what we got. It was relatively easy to find, less than 10 minute walk to closest subway station, and had a couple of little restaurants and convenience stores just by it. The room was the biggest we stayed in during our holiday in Japan, it had... more

In a city as big as this, one has no clue in what area to search a hotel. So we decided on Shinjuku and Citadines specifically. And we got a nice price-value ratio, nothing too fancy but the hotel was also not the most expensive on our holiday. The rooms were nice, compact and clean. The staff at reception were... more

We stayed at Citadines for 5 nights in late October 2009. We could not fault this establishment in any way, except to say that it is not right in the heart of Shinjuku. This being said, the subway is located a very short walk from the hotel, and after being out in the hustle and bustle of the city all... more