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Citadines Shinjuku Tokyo

Travelers' Choice award winner
3.5 of 5
1-28-13 Shinjuku, Shinjuku 160-0022, Tokyo Prefecture
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Citadines Shinjuku Tokyo
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Ranked #2 of 74 Hotels / Ryokan in Shinjuku
A recent review
4 of 5 stars reviewed 3 days ago
AmitMohta Singapore, Singapore
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1,082 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Singapore, Singapore
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

We stayed in 2 apartments in the Sakura season (early April 2015). While the rooms were great (decent size), the location is a bit distant from the Shinjuku station - it is not walkable, you must ideally take the Bus 61 (if you are alone) or a bus. Maybe in hidsight, we should have considered something closer to JR Tokyo... More 

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Birmingham, United Kingdom
Top Contributor
58 reviews 58 reviews
33 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

This is a modern apartment style hotel with in-room cooking facilities but with no bar or restaurant. The staff and the service are excellent. It is clean close by Shinjuju station and near to many bars and restaurants. A place to stay in comfort rather than to enjoy as a destination in its own right.

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Singapore
Top Contributor
82 reviews 82 reviews
21 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Citadines selling strategy is to offer a studio apt room near to the main touristy area or major station for a reasonable price. The location will not be a stone throws away from the station (which will remove all the noise and crowd) but is located at a silent part of the area with easy access to subway stations, buses... More 

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Sydney, Australia
Senior Contributor
32 reviews 32 reviews
17 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed here in April in Room 802. The front staff seem a little busy all the time and appear a little cold. The facilities are well maintained, with friendly cleaning ladies. It's warm and cosy, hot showers and a warm bed. High floor is always better. Free wifi as should be expected. The closest station is Shinjuku gyouenmae, 500m... More 

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Papillion, Nebraska
1 review
5 of 5 stars Reviewed 1 week ago NEW

The location is perfect. A few minute walk from Shinjukugyoenmae station and a little longer walk to the heart of Shinjuku. It was very easy to spot because of the yellow and blue. The rooms are small for American standards and it was cozy for my husband and I. It was always spotlessly clean and they will wash your dirty... More 

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Stockholm, Sweden
Senior Contributor
36 reviews 36 reviews
15 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Service was friendly. We had a small nice studio with a small kitchen but without any window view. This was just a base for excursions to the rest of Tokyo and Nara - and a good one! The hotel was near to the Metro, and not far away from the Railway station. Lots of nice breakfast and lunch-possibilities right around... More 

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Paris, France
Contributor
20 reviews 20 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

Location is great and accessible from M line. Make sure to exit at Shinjuku-gyoemmae Station and take Exit 3 (with an elevator). Rooms are spotless with kitchen area and coffee machine, fridge etc. We ahe a queen Bed which was OK. We had some street noise in the early morning. so the higher you are the better or get a... More 

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Contributor
19 reviews 19 reviews
9 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 1 week ago

I must really compliment Mr Gomikawa for his great help when I was down with a viral attack. I had vomited through the night causing great distress to my wife. It was thanks to him that we were able to get a taxi which sent me to the nearest clinic for medical attention. He had also helped earlier in sending... More 

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Sydney, Australia
Top Contributor
133 reviews 133 reviews
16 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 1 week ago

I must admit that t firtst I was disappointed. Staff on arrival not overly helpful or competent. We had just come from Citadines Kyoto were the staff and room were great. The room is much smaller in Tokyo, bed not as comfortable, no luggage rack for suitcases. But you get over these little things when travelling. Since the booking in... More 

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Imus, Philippines
Senior Contributor
32 reviews 32 reviews
20 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 1 week ago

Tokyo has always been touted as an expensive city so I was initially hesitant to go as it may put too much dent on my savings. Gladly, Citadines proved otherwise. It was affordable but definitely doesn't feel like a cheap place. Since it's a serviced apartment, it was spacious compared to other hotels in Japan. Cleanliness wise, it was spotless.... More 

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Staying in Shinjuku

Neighborhood Profile
Shinjuku
Shinjuku is the commuting capital of Tokyo, and contains the busiest train station in the world. To the west, there's an office district with the Tokyo Metropolitan Government Office at its center. To the east, there’s a district with long-established department stores, cinemas and theaters. Shinjuku Gyoen is a park originally built as the garden for the Imperial Household. It is quite famous as a venue for cherry-blossom viewing in March and April. In Shinjuku, many restaurants operate all night, and districts such as Omoide Yokocho (Memory Lane) or Shinjuku Golden Machi have back streets filled with tiny restaurants and bars that reflect each owner’s unique taste and style.

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