We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Citadines Shinjuku Tokyo

Travelers' Choice award winner
1-28-13 Shinjuku, Shinjuku 160-0022, Tokyo Prefecture
Hotel amenities
Citadines Shinjuku Tokyo
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Ranked #2 of 75 Hotels / Ryokan in Shinjuku
A recent review
Write a Review

1,122 reviews from our community

Traveler rating
    584
    462
    64
    7
    5
See reviews for
300
470
64
45
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (142)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Turkish first
  • Any
English first
  • All months
    (1122)
  • Mar-May only
    (322)
  • Jun-Aug only
    (260)
  • Sep-Nov only
    (306)
  • Dec-Feb only
    (234)
All months
Zurich, Switzerland
Top Contributor
55 reviews 55 reviews
17 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

ROOM (Executive Twin Room with kitchenette): very spacious for Japanese hotels; very(!) clean; unfortunately the window is quite small which means that you don't get much daylight; the kitchen is well equipped LOCATION: ok/good - it takes 20 minutes by foot from Shinjuku station (Metro station would be closer, but we preferred to travel by JR because we've got a... More 

Was this review helpful? Yes
Senior Contributor
21 reviews 21 reviews
20 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Good: Great location - just 2 metro station stops away from Shinjuku Station, in a quiet area with a 7-11 below, a Lawsons 2 blocks away and a supermarket 3 blocks away. Spacious room with full kitchen facilities, clean, quiet and tidy rooms. Comfortable bed and great temperature control that we never even turned the AC/heater units on. Wifi worked... More 

Was this review helpful? Yes
Shinjuku, Japan
1 review
5 of 5 stars Reviewed 3 days ago NEW

Love the staff. They are helpful, polite & friendly. The hotel's location is great too. There are train stations nearby, supermarkets, a play ground, shopping & dining places within walking distance AND the neighborhood is safe & quiet. The room is clean & spacious enough (30sq meters) compared to most hotels I've researched here plus I love the fact that... More 

Was this review helpful? Yes
arizona
Senior Contributor
41 reviews 41 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We were 3 adults and 1 baby. They had one of the few English access to reasonable 3 adult/one room website rates in Shinjuku. Comfortable large room and beds for Shinjuku or Tokyo. Quiet, safe area. We did not feel cramped. Reasonable buffet breakfast. Close to convenience stores and all night restaurants. Only problem is distance from Shinjuku Station, about... More 

Was this review helpful? Yes
Melbourne
Top Contributor
62 reviews 62 reviews
15 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This hotel was a good choice for our five nights in Tokyo. It's clean, has a kitchenette which made it easy to have breakfast in our room, and is central enough for trains and walking. Very good value in an expensive city. Note that it's near Shinjuku Gyoenmae station, two stops from Shinjuku on the red Maranouchi line. And while... More 

Was this review helpful? Yes 1
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago NEW via mobile

Rooms were nice and a fair size. The best part of this hotel is the wonderful staff! They speak great English and would go out of their way to make sure you had everything you needed during your stat. Great location close to food, shopping and a great park.

Was this review helpful? Yes
Crawley, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

Nice hotel. Situated at quiet end of Shinjuku which is great. Very very clean. Helpful staff especially when we wanted to check in early and at first they wouldn't let us then realised our ten year old daughter was dead on her feet and sprawled out fast asleep on the chair in the restaurant. Instead of having to wait 2... More 

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Great location a few minutes walk from Shinjuku Station or bus stop out right outside. You can buy a bus/train pass at the station, very good value. The rooms are wonderfully compact with everything you could need, kettle cutlery pots and pans plates mug and glasses, bath, shower, hair dryer, iron and ironing-board, safe and TV. Even a dish-cloth and... More 

Was this review helpful? Yes
Melbourne, Australia
Contributor
17 reviews 17 reviews
17 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Very comfortable size for a Tokyo hotel. Service: The staffs were nice and the check in process was smooth. We asked for some plates and cutleries for our cake and they were delivered within minutes! No tipping required cos it's Japan so that was nice. We stayed in room 414. Bathroom: We believe given the change of name from Best... More 

Was this review helpful? Yes
Brisbane, Australia
Contributor
12 reviews 12 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel has a great location. A short walk to Shinjuku station, restaurants, bars and shops. Very easy to get anywhere in Tokyo. The room was small but comfortable. We had enough room to open our 2 cases (one large, one small) and not feel too cramped. We booked a room with a small double bed which was fine for... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

386 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (385)
Viewed
Room/suite (177)
Viewed
Dining (12)
Viewed
Business center/function rooms (1)
Viewed
Hotel & grounds (22)
Viewed
Bathroom (50)
Viewed
View from room (13)
Viewed
Family/play areas (1)
Viewed
Other (109)

Management photos: Courtesy of the property manager

Viewed
All management photos (1)
Viewed
Other (1)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...

Staying in Shinjuku

Neighborhood Profile
Shinjuku
Shinjuku is the commuting capital of Tokyo, and contains the busiest train station in the world. To the west, there's an office district with the Tokyo Metropolitan Government Office at its center. To the east, there’s a district with long-established department stores, cinemas and theaters. Shinjuku Gyoen is a park originally built as the garden for the Imperial Household. It is quite famous as a venue for cherry-blossom viewing in March and April. In Shinjuku, many restaurants operate all night, and districts such as Omoide Yokocho (Memory Lane) or Shinjuku Golden Machi have back streets filled with tiny restaurants and bars that reflect each owner’s unique taste and style.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay