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All 72 Shinjuku hotels

Citadines Shinjuku Tokyo

3.5 of 5 Hotel   |   1-28-13 Shinjuku, Shinjuku, Tokyo Prefecture 160-0022, Japan
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Citadines Shinjuku Tokyo
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Ranked #2 of 72 Hotels / Ryokan in Shinjuku
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4 of 5 stars reviewed today
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991 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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15 reviews 15 reviews
8 hotel reviews
4 of 5 stars Reviewed today NEW

I have stayed here numerous times on my trips to Tokyo. The rooms are spacious compared to other hotels in Shinjuku, the staff are friendly and it is only 5 mins away from the imperial park of Isetan Shinjuku. Surrounding it are small eateries and the area is quiet with a mix of residential and commercial. The proximity to Shinjuku... More

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Kota Kinabalu District, Malaysia
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Once again i need to thanks Citadines for having such a good customer service well trained receptionists at shinjuku citadines. Friendly, helpful, polite and well mannered. Professionally trained. Speaking and understanding of English language is good too. They helped me almost everyday, getting the right direction, recommendations, best way to get to somewhere, laundry enquiry, parking rental , getting a... More

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16 reviews 16 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We stayed here on our visit to Tokyo for 3 nights. Hotel was easy to find clean and staff are friendly. Room was bigger than expected and had air con, kitchenette and a very comfy bed. Hotel is a little to far from the metro which is the only thing that let it down it's not ridiculously far but after... More

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Senior Contributor
28 reviews 28 reviews
18 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 1 week ago

I loved Shinjuku as an area of Tokyo (if you've seen Lost in Translation then this is basically it) and it's probably the liveliest and most happening area of Tokyo so really worth your time. The hotel is very pleasant and the rooms are great. Having our own kitchen and fridge was really useful. You get the proper Japanese style... More

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Gold Coast, Australia
Senior Contributor
26 reviews 26 reviews
18 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We just completed a 4 night stay at Citadines. We are a family of two adults and two small children (2 and 4 year old). Thought it best to break the review down into sections... Location: Great location in Shinjuku (the quieter and less brighter side of the area) just a short walk to the underground or about a 15... More

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South Shore, Quebec
Senior Contributor
35 reviews 35 reviews
16 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We're just back from a most enjoyable two-week stay at Citadines Shinjuku. In this review to begin with, as per many other comments, the hotel facilities and staff services are just super. Let me add a few items: the hairdryer provided in-room is tops per my wife (and she knows!); the shower water is particularly soft; bathroom is well equipped... More

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Burlington, Canada
Top Contributor
66 reviews 66 reviews
22 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for a week while on a three week vacation to Japan. Hotel is in a quiet area within a short walking distance to the subway. You can walk to the Shinjuku station in about 20 minutes. Many restaurants nearby as well as grocery stores. Rooms were clean and quiet. Coin laundry very handy. Shinjuku Gyoen park is a... More

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Sydney, Australia
11 reviews 11 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at the Citadines for two nights with our toddler. The hotel itself is very comfortable, with everything you need and a kitchen. There is a sofa bed available in our room, which was fantastic! The rooms are very vibrant and colourful. The hotel is located about 5 mins walk from Shinjuku Gyomae metro station. It is a easy... More

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5 reviews 5 reviews
4 of 5 stars Reviewed 2 weeks ago

Had an enjoyable stay at Citadines Shinjuku, with immaculately clean rooms. Having two teenage children aged 14 & 16 sharing a twin room next door was everything we were looking for. The only criticism would be the too soft and uncomfortable pillows. Staff were more than helpful and went out of their way to book a restaurant, and give us... More

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Melbourne, Australia
Senior Contributor
30 reviews 30 reviews
24 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Apartment style, room was very well designed & had everything we needed. The room was quiet, clean and comfortable. There is great supermarket just down the road. It is unusual to find one of this size in a city. You can walk to Shinjuku and JR station in about 20 minutes. There is the underground station near by if you... More

Was this review helpful? Yes 2
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Additional Information about Citadines Shinjuku Tokyo

Address: 1-28-13 Shinjuku, Shinjuku, Tokyo Prefecture 160-0022, Japan
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Shinjuku
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Citadines Shinjuku Tokyo 3.5*
Number of rooms: 160
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Also Known As:
Citadines Tokyo Shinjuku Hotel Shinjuku
Citadines Tokyo Hotel Shinjuku
Shinjuku Citadines Tokyo Hotel
Citadines Shinjuku Tokyo

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