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All 70 Shinjuku hotels

Citadines Shinjuku Tokyo

3.5 of 5 Hotel   |   1-28-13 Shinjuku, Shinjuku, Tokyo Prefecture 160-0022, Japan
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Citadines Shinjuku Tokyo
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Ranked #2 of 70 hotels in Shinjuku
A recent review
5 of 5 stars reviewed 2 days ago
Lluis Barcelone
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903 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (104)
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English first
Top Contributor
50 reviews 50 reviews
49 hotel reviews
147 helpful votes 147 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We spent one week in the hotel. The room good, the staff really kind. They help you a lot. We sent our luggage to Kyoto, There is a small kitchen and a small gym on the grand floor. There two small supermarkets so near (7 Eleven and Family Markt). The subway is 5-10 minutes walking.

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Rome, Italy
Top Contributor
137 reviews 137 reviews
31 hotel reviews
96 helpful votes 96 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The hotel is clean and the room spacious, the staff is friendly, and the service like wifi and laundry worked very well. The cleaning is perfect, and the bed very comfortable. Is a little bit far from the metro (10 min.) and from central Shinjuku station, but there are many little and good restautants and many shops in the neighborhood.... More

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Piombino Dese, Italy
16 reviews 16 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is well located and close to some nice local restaurant where to have cheap and typical food. The rooms was very big for a Japanese tandard with kitchen included. The staff was very kind and gave me some good suggestion.

Was this review helpful? Yes 1
Adelaide, Australia
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Citidines Shinjuku is the BEST hotel i have ever stayed at. What made it the best was the staff, it wasnt a hotel filled with pools, amazing views, bars etc it was the staff that made it the BEST, and when you are in Tokyo you dont want a hotel for the pools, views etc you want a hotel with... More

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Milan, Italy
Top Contributor
56 reviews 56 reviews
16 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel has big, modern and clean rooms (with living room and kitchen); the receptionist and the housekeepers are very kind and always ready to help you. Only the position is not perfect: 20 minutes away by walk from the JR Shinjuku station and 10 from the metro.

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Cinisello Balsamo, Italy
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is situated in Shinjuku, 10 min walk from the Marounochi metro line, but a bit far from the JR station; so if you wanna use only the JR it could be a problem with wide luggage. The staff is very kind: my wife was ill for 2 days and they help me a lot. The rooms are wide,... More

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Far Eastern District, Russia
Top Contributor
51 reviews 51 reviews
11 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Spacious rooms, comfortable beds. The hotel's location is far from metro. Atmosphere in the hotel is ... We just did not like it . The air was not fresh, stains on the carpet, worn our elevator. We used to stay at much nicer hotels in Japan, so this one was a disappointment. But overall it's a good hotel , but... More

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Brisbane, Australia
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Rooms: For a Japanese hotel, the rooms here are very spacious. The hotel is still quite nice since it is only about 6 years old. The bathroom is nice and clean, the bed is comfortable, the carpet is clean. My only problems with Citidines is that I stayed here when they first opened several years ago and the TV unit... More

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Kuala Lumpur, Malaysia
5 reviews 5 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Spacious, great location with excellent helpful staff! From reservation right through the stay - they were all handled with enthusiasm and care. You bet will stay there again ! The staff went extra miles to ensure one is comfortable. Well trained. Well organised.

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Long Island NY
Top Contributor
168 reviews 168 reviews
35 hotel reviews
108 helpful votes 108 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a no frills kind of place, but it has everything you need. It is save, clean and in a quiet yet convenient location. Don't expect a concierge desk, but you will find helpful people at the front desk who will go out of their way to make your stay a pleasant one.

Was this review helpful? Yes 2
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Additional Information about Citadines Shinjuku Tokyo

Address: 1-28-13 Shinjuku, Shinjuku, Tokyo Prefecture 160-0022, Japan
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Shinjuku
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Citadines Shinjuku Tokyo 3.5*
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Also Known As:
Citadines Tokyo Shinjuku Hotel Shinjuku
Citadines Tokyo Hotel Shinjuku
Shinjuku Citadines Tokyo Hotel
Citadines Shinjuku Tokyo

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Room/suite (152)
Bathroom (43)
Dining (10)
View from room (12)
Hotel & grounds (20)
Family/play areas (1)
Other (92)

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Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Wheelchair access
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#2 Romantic Hotel in Shinjuku #3 Family Hotel in Shinjuku #7 Business Hotel in Shinjuku
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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