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Sun Members Tokyo Shinjuku

3-5-13 Nishi Shinjuku, Shinjuku 160-0023, Tokyo Prefecture
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Sun Members Tokyo Shinjuku
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Ranked #43 of 76 Hotels / Ryokan in Shinjuku
A recent review
4 of 5 stars Reviewed May 20, 2015
Ruthnicole
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100 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • English first
  • French first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
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Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed May 20, 2015

Thigh in Shinjuku if you are going to tourism then this hotel is not close to the centre. At least 1km from the train station up a back alley. Rooms are dated but functional, think single business mans hotel and you're there. Clean, functional rooms, moulded bathroom with gels toothbrushes etc. I would recommend for the price but be aware... More 

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Melbourne, Australia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 11, 2015

Hello We stayed in the hotel in April, we struggled to find it at first as it is down a little alley just past the Washington Hotel, if you get to the Hilton you have walked to far. Once we found the hotel everything was fine. Staff are friendly and english is good enough to survive. Room is nice, has... More 

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Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed February 17, 2015

We stay for a whole week and its pleasant! The room is neat and clean. It might get more spacey if they remove some of the chairs inside. Too much chair at the room. I have twin room, but they also have 3 chairs, and a three seater sofa that makes me wondering what's that for. Amenities is great, they... More 

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Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed January 8, 2015

The hotel itself was good, staff were friendly, rooms were nice and clean like the other hotels we stayed in. I think the best thing about this hotel is it was about a 10 minute walk to the station via and underground tunnel! Saving us from the cold and sometimes rain in winter! The entrance to the tunnel is just... More 

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1 review
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed January 2, 2015 via mobile

Sun Member is conveniently located on one of the main stree in Shinjuku, but it might be a bit hard to find for first time visitor in Shinjuku; mainly because of the huge, overwhelmingly busy and confusing station area. It takes about 10 to 15 minutes to walk to the hotel, but there are a few duty free shops and... More 

Was this review helpful? Yes 6
Singapore, Singapore
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed December 21, 2014

Had stayed in this hotel for one night with a group of friends for one night and the overall stay in the hotel was good. The staff were polite and efficient, they are able to understand English. The rooms were pretty decent and had been equipped with a heater for winter period. The bath room was like those in the... More 

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Singapore
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed December 3, 2014

My family of 4 stayed at this hotel for 5 nights and found it ok. Here are the pros and cons: Pros: Decent room for 4 with 4 individual beds and the beds are comfortable and room is clean and amenities complete. We had breakfast included in our package and the breakfasr was decent but got repetitive after a few... More 

Was this review helpful? Yes 4
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed December 2, 2014

Overall I found this hotel to be lacking in all departments. The only exception would be the customer service and location in shinjuku. Not good for families with small children. Best suited for business clients who are passing through Tokyo. Room was dated, breakfast was lacking in overall quality but again the staff was always generous and gracious so if... More 

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Toronto, Canada
Level Contributor
25 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed September 5, 2014

The station is a 15 minute walk from the JR station (to avoid all the crowds when walking with your suitcases, use the underground walkway that connects JR Shinjuku Station. There's an exit at the Washington Hotel that's right across). Use the back entrance to avoid the stairs at the front entrance. The front desk speaks some English and check-in... More 

Was this review helpful? Yes 9
Christchurch, New Zealand
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed July 28, 2014

OK so its not five star but you're not paying five star prices. Our family of four shared a Quad room for three nights and it was more than adequate. The rooms aren't brand new but they are clean and tidy. Two weeks later we stayed at the big Washington hotel beside it where we had two rooms but I... More 

Was this review helpful? Yes 6
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Staying in Shinjuku

Neighborhood Profile
Shinjuku
Shinjuku is the commuting capital of Tokyo, and contains the busiest train station in the world. To the west, there's an office district with the Tokyo Metropolitan Government Office at its center. To the east, there’s a district with long-established department stores, cinemas and theaters. Shinjuku Gyoen is a park originally built as the garden for the Imperial Household. It is quite famous as a venue for cherry-blossom viewing in March and April. In Shinjuku, many restaurants operate all night, and districts such as Omoide Yokocho (Memory Lane) or Shinjuku Golden Machi have back streets filled with tiny restaurants and bars that reflect each owner’s unique taste and style.
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