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All 73 Shinjuku hotels

Sun Members Tokyo Shinjuku

3.0 of 5 Hotel   |   3-5-13 Nishi Shinjuku, Shinjuku 160-0023, Tokyo Prefecture
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Sun Members Tokyo Shinjuku
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Ranked #37 of 73 Hotels / Ryokan in Shinjuku
A recent review
4 of 5 stars reviewed 2 weeks ago
Stacey T
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80 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel itself was good, staff were friendly, rooms were nice and clean like the other hotels we stayed in. I think the best thing about this hotel is it was about a 10 minute walk to the station via and underground tunnel! Saving us from the cold and sometimes rain in winter! The entrance to the tunnel is just... More 

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1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago via mobile

Sun Member is conveniently located on one of the main stree in Shinjuku, but it might be a bit hard to find for first time visitor in Shinjuku; mainly because of the huge, overwhelmingly busy and confusing station area. It takes about 10 to 15 minutes to walk to the hotel, but there are a few duty free shops and... More 

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Singapore, Singapore
13 reviews 13 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed December 21, 2014

Had stayed in this hotel for one night with a group of friends for one night and the overall stay in the hotel was good. The staff were polite and efficient, they are able to understand English. The rooms were pretty decent and had been equipped with a heater for winter period. The bath room was like those in the... More 

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Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 3, 2014

My family of 4 stayed at this hotel for 5 nights and found it ok. Here are the pros and cons: Pros: Decent room for 4 with 4 individual beds and the beds are comfortable and room is clean and amenities complete. We had breakfast included in our package and the breakfasr was decent but got repetitive after a few... More 

Was this review helpful? Yes 1
18 reviews 18 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed December 2, 2014

Overall I found this hotel to be lacking in all departments. The only exception would be the customer service and location in shinjuku. Not good for families with small children. Best suited for business clients who are passing through Tokyo. Room was dated, breakfast was lacking in overall quality but again the staff was always generous and gracious so if... More 

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Toronto, Canada
20 reviews 20 reviews
17 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed September 5, 2014

The station is a 15 minute walk from the JR station (to avoid all the crowds when walking with your suitcases, use the underground walkway that connects JR Shinjuku Station. There's an exit at the Washington Hotel that's right across). Use the back entrance to avoid the stairs at the front entrance. The front desk speaks some English and check-in... More 

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Christchurch, New Zealand
12 reviews 12 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 28, 2014

OK so its not five star but you're not paying five star prices. Our family of four shared a Quad room for three nights and it was more than adequate. The rooms aren't brand new but they are clean and tidy. Two weeks later we stayed at the big Washington hotel beside it where we had two rooms but I... More 

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Wellington, New Zealand
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed July 18, 2014

Our family of 4 stayed two nights in a quad room on the 8th floor (Rm 801). Room for 4 single beds (one was lower, might have been a rollaway) and not much else, but we fitted in OK. Tiny modular bathroom of a kind that seems to be commonly used in Japanese hotels - a bit like a bathroom... More 

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Boston, Massachusetts
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 25, 2014

This hotel is a great bargain. Rooms are nice, staff speaks decent to good English and overall are very helpful. The buffet breakfast was good. The hotel is easy to get to the Narita Airport by Limousine Bus from Washington Hotel, however it is a good 10 minute walk to Shinjuku station (though you can go through the Washington Hotel... More 

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Senior Contributor
44 reviews 44 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed May 10, 2014 via mobile

Stayed a couple of days and enjoyed. Very small rooms but that's typical. Slept well. Had an earthquake while there but I almost slept through the whole thing! 15 min from shinjoku station and 10 min away from the streets filled with food. There is wired internet in the room and wireless connection in the loby. But honestly the best... More 

Was this review helpful? Yes 4
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Additional Information about Sun Members Tokyo Shinjuku

Address: 3-5-13 Nishi Shinjuku, Shinjuku 160-0023, Tokyo Prefecture
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Shinjuku
Price Range (Based on Average Rates): $
Hotel Class:3 star — Sun Members Tokyo Shinjuku 3*
Number of rooms: 179
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Sun Members Tokyo Shinjuku Hotel Shinjuku

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