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Sun Members Tokyo Shinjuku

3-5-13 Nishi Shinjuku, Shinjuku 160-0023, Tokyo Prefecture
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Sun Members Tokyo Shinjuku
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Ranked #37 of 74 Hotels / Ryokan in Shinjuku
A recent review
4 of 5 stars Reviewed February 17, 2015
lex2112
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86 reviews from our community

Traveler rating
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    32
    5
    2
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22
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Contributor
18 reviews 18 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 17, 2015

We stay for a whole week and its pleasant! The room is neat and clean. It might get more spacey if they remove some of the chairs inside. Too much chair at the room. I have twin room, but they also have 3 chairs, and a three seater sofa that makes me wondering what's that for. Amenities is great, they... More 

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Senior Reviewer
9 reviews 9 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 8, 2015

The hotel itself was good, staff were friendly, rooms were nice and clean like the other hotels we stayed in. I think the best thing about this hotel is it was about a 10 minute walk to the station via and underground tunnel! Saving us from the cold and sometimes rain in winter! The entrance to the tunnel is just... More 

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1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 2, 2015 via mobile

Sun Member is conveniently located on one of the main stree in Shinjuku, but it might be a bit hard to find for first time visitor in Shinjuku; mainly because of the huge, overwhelmingly busy and confusing station area. It takes about 10 to 15 minutes to walk to the hotel, but there are a few duty free shops and... More 

Was this review helpful? Yes 1
Singapore, Singapore
Contributor
13 reviews 13 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed December 21, 2014

Had stayed in this hotel for one night with a group of friends for one night and the overall stay in the hotel was good. The staff were polite and efficient, they are able to understand English. The rooms were pretty decent and had been equipped with a heater for winter period. The bath room was like those in the... More 

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Singapore
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed December 3, 2014

My family of 4 stayed at this hotel for 5 nights and found it ok. Here are the pros and cons: Pros: Decent room for 4 with 4 individual beds and the beds are comfortable and room is clean and amenities complete. We had breakfast included in our package and the breakfasr was decent but got repetitive after a few... More 

Was this review helpful? Yes 4
Contributor
18 reviews 18 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed December 2, 2014

Overall I found this hotel to be lacking in all departments. The only exception would be the customer service and location in shinjuku. Not good for families with small children. Best suited for business clients who are passing through Tokyo. Room was dated, breakfast was lacking in overall quality but again the staff was always generous and gracious so if... More 

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Toronto, Canada
Contributor
20 reviews 20 reviews
17 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed September 5, 2014

The station is a 15 minute walk from the JR station (to avoid all the crowds when walking with your suitcases, use the underground walkway that connects JR Shinjuku Station. There's an exit at the Washington Hotel that's right across). Use the back entrance to avoid the stairs at the front entrance. The front desk speaks some English and check-in... More 

Was this review helpful? Yes 6
Christchurch, New Zealand
Contributor
12 reviews 12 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 28, 2014

OK so its not five star but you're not paying five star prices. Our family of four shared a Quad room for three nights and it was more than adequate. The rooms aren't brand new but they are clean and tidy. Two weeks later we stayed at the big Washington hotel beside it where we had two rooms but I... More 

Was this review helpful? Yes 4
Wellington, New Zealand
Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed July 18, 2014

Our family of 4 stayed two nights in a quad room on the 8th floor (Rm 801). Room for 4 single beds (one was lower, might have been a rollaway) and not much else, but we fitted in OK. Tiny modular bathroom of a kind that seems to be commonly used in Japanese hotels - a bit like a bathroom... More 

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Boston, Massachusetts
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 25, 2014

This hotel is a great bargain. Rooms are nice, staff speaks decent to good English and overall are very helpful. The buffet breakfast was good. The hotel is easy to get to the Narita Airport by Limousine Bus from Washington Hotel, however it is a good 10 minute walk to Shinjuku station (though you can go through the Washington Hotel... More 

Was this review helpful? Yes 2
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Staying in Shinjuku

Neighborhood Profile
Shinjuku
Shinjuku is the commuting capital of Tokyo, and contains the busiest train station in the world. To the west, there's an office district with the Tokyo Metropolitan Government Office at its center. To the east, there’s a district with long-established department stores, cinemas and theaters. Shinjuku Gyoen is a park originally built as the garden for the Imperial Household. It is quite famous as a venue for cherry-blossom viewing in March and April. In Shinjuku, many restaurants operate all night, and districts such as Omoide Yokocho (Memory Lane) or Shinjuku Golden Machi have back streets filled with tiny restaurants and bars that reflect each owner’s unique taste and style.

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