To be able to find a hotel in the middle of Shinjuku at a low price is very difficult and therefore this hotel does have something going for it. If like me your looking for somewhere to put your stuff while be out of your room most of the day this is a good place to stay, however if your... More

budget accomodation need not to be compromised with dirty environment! this hotel has a shabby reception with unhelpful service. -dirty carpet -stained wall -dirty blanket -dirty fridge -unfriendly and uncaring service

we got this hotel accommodation as a package deal with the air ticket. We were in Japan 5 days, during which the first and last day were in Tokyo, where the hotel room cost was prepaid. The hotel was so bad that we looked for another hotel after our first night stay. Luckily we found another one. Here is our... More

Service is not too bad, and good location, quite near Shinjuku JR station

This was my first trip to Japan and we stayed there for 6 nights. We chose this hotel since it was just 15 minutes from Shinjuku Station and the rates were cheap. Our room was on the 15th floor with a double bed, a small bathroom(with shampoo, body wash and toilet paper). It was air-conditioned and we could control the... More

The holel is very central but has no ground floor reception and no place for taxis or busses to stand to unload guests and bags. Staff was generally poory trained and not helpful. We had two rooms one for us and one for our young children. They had given us two rooms on diffrent floors. When I explained the situation... More

Upon getting off the narita express at the Shinjuku station, it took us a while to find the West exit This is because the design of the train station, upon exiting the turn styles, you'll still have to struggle to find the exit. Unlike the East side exits. Anyway, we found the "epson" neon sign and walked ahead. it will... More