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City Hotel Lonestar

3.0 of 5 2-12-12 Shinjuku, Shinjuku 160-0022, Tokyo Prefecture
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City Hotel Lonestar
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City Hotel Lonestar
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125 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
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Dublin, Ireland
Senior Contributor
31 reviews 31 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed January 8, 2015

Stayed here while travelling to a few destinations with my boyfriend. Rooms are really small, just enough room for double bed and a bathroom but it's Tokyo so main thing was its clean, nice location and staff were friendly and spoke English!

Was this review helpful? Yes 1
Senior Contributor
27 reviews 27 reviews
21 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed December 22, 2014

Rooms are small. Staff is ok but not very helpful. Good location for Tokyo and relatively cheap for Japan. Ok for a few nights. Smells of tobacco even on non smoking floors. All rooms have integrated bathrooms..and yes the toilets have buttons all over the place and in Japanese so pack a dictionary or have someone explain how it works... More 

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Singapore, Singapore
Senior Contributor
31 reviews 31 reviews
21 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed December 8, 2014

2nd time back to this hotel and this time with my wife and 16mths old baby. Stayed in a twin room, the 2nd bed was big enough for my wife and baby. Value for money hotel. Room is small with very little walkway but service of the staff makes up for it. We were arrived at the hotel early hence... More 

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Toronto, Canada
13 reviews 13 reviews
10 hotel reviews
31 helpful votes 31 helpful votes
1 of 5 stars Reviewed December 8, 2014

My boyfriend and I recently travelled to Japan (in September) and we were really disappointed by this hotel. We originally were booked for 4 days, but called to cancel our reservations, due to the poor conditions of the hotel. It is dark, dingy and extremely small (even for Japanese standards). The bedding was dirty upon arrival, the bathroom had black... More 

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Hong Kong, China
Senior Contributor
27 reviews 27 reviews
27 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed November 8, 2014

The hotel is located about 1 min walk from the metro exit, which the underground is connected to department stores like 0101 and Isetan. There are many restaurants by walking across to shinjuku sanchome area. Staff can speak simple English which is sufficient for general assistance, and they are very attentive to clients. Rooms are clean as well. They offer... More 

Was this review helpful? Yes 2
Dusseldorf, Germany
Top Contributor
69 reviews 69 reviews
65 hotel reviews
86 helpful votes 86 helpful votes
4 of 5 stars Reviewed October 25, 2014

I stayed at Lonestar hotel for six nights on my first ever visit to Tokyo. I had picked it because of its convenient location in Shinjuku right next to a Metro stop, and because of the affordable nightly rate. I was not disappointed. The room was small but intelligently designed and furnished. There was even a small fridge in it.... More 

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Kampala, Uganda
16 reviews 16 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 10, 2014

This is one of the hotels in Shinjuku I usually stay whenever I come to Tokyo. The price is really good for the location, which is close to multiple subway stations. The staff are friendly and helpful - I once needed to ship some boxes and they made it very easy. The rooms are small but clean and one of... More 

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Bloomingdale, Illinois
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 5, 2014

This hotel is conveniently located within walking distance of the Tokyo subway and JR station. Free WiFi, breakfast, clean, minimal rooms. There was also a free vending machine on the 4th floor for hot or cold coffee, tea or water. Cons would be limited English by staff, and no m eans to book trips. Also breakfast is just hard rolls,... More 

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Perth, Australia
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed September 19, 2014

The place is rather small and nothing fancy, however they were polite and the rooms were clean, I cant fault them as a hotel that is just a place to lay your head, Firm beads, but you can request different pillows if need be. It is in a gay district, not that it matters but it was something we found... More 

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Tel Aviv, Israel
Top Contributor
59 reviews 59 reviews
29 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed September 7, 2014

It is a decent hotel that provides you with a decent lodging for a decent price. Though you cannot say that it will be sleeping experience that you will remember forever. The location in Shinjuku is convenient, and still quiet and not located on the main street. The rooms are clean and and basic. The hotel provides very popular in... More 

Was this review helpful? Yes 1
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Additional Information about City Hotel Lonestar

Address: 2-12-12 Shinjuku, Shinjuku 160-0022, Tokyo Prefecture
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Shinjuku > Shinjuku
Price Range (Based on Average Rates): $
Hotel Class:3 star — City Hotel Lonestar 3*
Number of rooms: 50
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Also Known As:
City Hotel Shinjuku
City Hotel Lonestar Shinjuku, Tokyo

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Dining (3)
Hotel & grounds (6)
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Other (21)

Management photos: Courtesy of the property manager

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Room/suite (9)
Hotel & grounds (6)
Bathroom (1)
Dining (1)
Other (6)
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Staying in Shinjuku

Neighborhood Profile
Shinjuku is the commuting capital of Tokyo, and contains the busiest train station in the world. To the west, there's an office district with the Tokyo Metropolitan Government Office at its center. To the east, there’s a district with long-established department stores, cinemas and theaters. Shinjuku Gyoen is a park originally built as the garden for the Imperial Household. It is quite famous as a venue for cherry-blossom viewing in March and April. In Shinjuku, many restaurants operate all night, and districts such as Omoide Yokocho (Memory Lane) or Shinjuku Golden Machi have back streets filled with tiny restaurants and bars that reflect each owner’s unique taste and style.