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Citadines Central Shinjuku Tokyo

Travelers' Choice award winner
3.5 of 5
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1-2-9 Kabukicho, Shinjuku 160-0021, Tokyo Prefecture
Citadines Central Shinjuku Tokyo
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Ranked #4 of 74 Hotels / Ryokan in Shinjuku
A recent review
3 of 5 stars reviewed 2 days ago
BobbyK312 San Francisco, California
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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San Francisco, California
Top Contributor
74 reviews 74 reviews
14 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

this was a very good stay in a moderately (for Tokyo) priced hotel. I kinda wish I could add a half star to the rating because it's a little better than average but just shy of outstanding. I did a lot of research on TripAdvisor before selecting this hotel and it perfectly matched my expectations. The staff is very accommodating,... More 

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Senior Contributor
21 reviews 21 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

The Best Western is your budget to mid range hotel where it's at a great location. At first we had trouble finding the place, however after getting our bearings right it was fine and very close to shinjuku station and surrounded by many public transport options as well as shopping complexes and restaurants. The rooms are adequate size, the staff... More 

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Sydney, Australia
Top Contributor
89 reviews 89 reviews
44 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Hotel has been rebranded as Citadines. Paid $AU130+ per night and received free buffet breakfast and free wifi. Excellent value; particularly for this location. Room was central Tokyo small. Bed was double and probably due for replacement. Bathroom was excellent. Five minute stroll from Shinjuku station East exit or two minutes from Exit B13 or 15 from the underground (look... More 

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Top Contributor
101 reviews 101 reviews
23 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

We are visiting Tokyo and we are very pleased to have chosen this hotel. Staff are friendly and helpful. A lovely healthy buffet during breakfast is a highlight. The room is comfortable, wifi is reliable and the bed is just right. Overall the 5 days with great eating, shopping and sight seeing having the base hotel here was a good... More 

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Wellington, Wellington, New Zealand
15 reviews 15 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 1 week ago

We completely regretted booking this hotel purely because of its location. It's bang right in the middle of the red district area and you have the dodgiest looking guys literally outside the hotel doors trying to get people (only locals) to come to their strip bar or brothel. We felt unsafe the whole time we were in this area and... More 

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Sydney, Australia
18 reviews 18 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is very centrally located in the action at Shinjuku. Very easy to get to everything and good selection of dining nearby. Room was small (as expected in Tokyo) but very good. Breakfast is good and very helpful service. Would stay here again.

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11 reviews 11 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed with Best Western for 6 nights in March 2015. The room is not too small and enough for 2 persons with luggages. It is within 5 minutes walking distant to Shinjuku East Entrance train station and 5 minutes to Uniqlo and Isetan Shopping Mall. However, it will be about 20 minutes walk from Shinjuku West Exit if you're... More 

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2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is situated near a subway exit however it is rather far away from the Shinjuku JR station where the Narita express runs through. So it was hard work trying to navigate through traffic and crowds with two big suitcases but if you like to travel light then you wont have any problems. Their rooms are relatively standard Tokyo... More 

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kent, england
Senior Contributor
35 reviews 35 reviews
32 hotel reviews
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here for 4 nights at the start of our holiday in Japan. It is clean,friendly , modern, well equipped, good sized rooms and provides a good breakfast with plenty of choice. It's just a short walk from the enormous Shinjuku station but once you know your exit and have a map of the station it is fairly easy to... More 

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Singapore, null, Singapore
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Good location, helpful staff nice stay. You get what you pay for! Nice clean and superbly located close to the metro and one the most enormous stations one can come across. Remember to take many printouts of the hotel location from the metro station available on their website and also address in Japanese so that you can ask around in... More 

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Staying in Shinjuku

Neighborhood Profile
Shinjuku is the commuting capital of Tokyo, and contains the busiest train station in the world. To the west, there's an office district with the Tokyo Metropolitan Government Office at its center. To the east, there’s a district with long-established department stores, cinemas and theaters. Shinjuku Gyoen is a park originally built as the garden for the Imperial Household. It is quite famous as a venue for cherry-blossom viewing in March and April. In Shinjuku, many restaurants operate all night, and districts such as Omoide Yokocho (Memory Lane) or Shinjuku Golden Machi have back streets filled with tiny restaurants and bars that reflect each owner’s unique taste and style.


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