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Ace Inn Shinjuku

52 Katamachi, Shinjuku 160-0001, Tokyo Prefecture
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Ace Inn Shinjuku
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4 of 5 stars reviewed 2 weeks ago
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100 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Level Contributor
6 reviews
4 hotel reviews
2 of 5 stars Reviewed 4 days ago NEW

I'm a girl. I've went to Tokyo alone and stayed at Ace Inn for a night. It's cheap and very close to subway. My room is a capsule with no any lock and door in the large room (There are so many capsules in the room and it's very close). It's just a tiny curtain as a room door !... More 

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Level Contributor
3 reviews
2 of 5 stars Reviewed 1 week ago

It's a cheap accommodation and the staff is very nice amd helpful, but (like in many cheap hostels) there are bed bugs which makes the next morning not so pleasent... Free wifi and tea in the common area. Towels and soup/shampoo are also provided.

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Travelers are raving about these Shinjuku hotels

Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here for my last night in Tokyo and didn't actually spend much time here but the time I did spend was quite pleasant. Pros-helpful staff, easy to meet people, free towels and showers, private capsule rooms, decent location being right across the street from a station, good price Cons, dirty, crowded locker area, no power plug ins in... More 

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Sydney
Level Contributor
43 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed April 19, 2015

I stayed at Ace Inn twice during my time in Japan. It's comfortable, cheap and very close to the Toei Shinjuku line (this isn't a JR line though so if you have a JR pass you will still have to pay for a ticket). There is internet on every floor, free towels and the staff are friendly and helpful. There... More 

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1 review
4 of 5 stars Reviewed March 16, 2015

For the price quality I think it is pretty nice. It is a very good place for backpackers and young people. The only thing is that lockers are quite small, just enough to put ur personal effects , suitcases you will have to leave it outside. I would definetly come back to this place if I travel again to Tokyo.

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1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed January 23, 2015

This was the worst hostel experience I have ever had in my life. Me and my wife stayed for one night (even that was too much too handle) and I left broken and bruised. Broken because I fell down the stairs, and also bruised because my mattress was thin and made of horse hair. My wife didnt sleep because the... More 

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Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed January 6, 2015

Price, service, comfort, hygiene and even offer towels for free. One of the best money I found. Hostel frequented by people of many nationalities. The bath is also free although it seems that you pay.

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Wynyard, Australia
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed December 8, 2014

My husband and I recently spent a month backpacking in Japan... we started in Tokyo at the Ace Inn. Not bad for the money in Tokyo... Pros: *The information on the website was great, so we had no problems getting from the airport to the front door. Saves a lot of headaches when you are tired! *Friendly and helpful staff...... More 

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Bangkok, Thailand
Level Contributor
6 reviews
3 hotel reviews
3 of 5 stars Reviewed November 29, 2014

I stayed in the mixed dorms. Capsule beds were OK but somewhat hard. The beds were clean but the place is a little run down. Showers are in the basement but that turned out to be amusing more than annoying. There is a nice lounge with vending machines and the ability to boil water etc... The staff were helpful and... More 

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Wrexham, United Kingdom
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed October 10, 2014

Stayed there while in Tokyo visiting my son who lives in Fukishima. It was cheap but I was keen to stay there anyway as I liked the idea of capsule beds. Wi-fi coverage was great and the beds were comfortable enough! Showers were also very warm. Staff spoke good english and were friendly & helpful. Would have preferred a power... More 

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