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All 28 Shinjuku accommodations

Ace Inn Shinjuku

52 Katamachi, Shinjuku, Tokyo Prefecture 160-0001, Japan
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A recent review
3 of 5 stars reviewed 1 week ago
M0ffe Stockholm, Sweden
  • Reviews (74)
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  • Room tips (7)
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74 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
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English first
Stockholm, Sweden
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

As the title suggests, this is a capsule hotel. The capsules are nice enough and gives some privacy, and there's also a common room on the top floor, which didn't seem that popular. Downside was that the capsule dorms are really quite so it's not easy to socialize with fellow travelers. Helpful English speaking staff and vending machines with beer.

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Bangkok, Thailand
3 reviews 3 reviews
4 of 5 stars Reviewed 4 weeks ago

I was traveling with my father and we stayed for one night, we booked about a week ahead of time, since my father is 6'10'' we wondered if the capsules would be big enough. When we reached Ace Inn Shinjuku we were relieved to find the beds long enough and wide enough, although the mat was quite thin. We had... More

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Sendai-shi, Miyagi, Japan
13 reviews 13 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed June 22, 2014

I stayed here for one night with friends, booking was easy and they responded to all our queries in a timely manner. Once we got there the guy at the front desk was very friendly as well. We were a group of 6 females and we all stayed together in the dorm on the 10th floor (a mixed dorm). There... More

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Bucharest, Romania
Top Contributor
67 reviews 67 reviews
13 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed May 27, 2014

Ace Inn Shinjuku is perfectly located between Shinjuku and Chiyoda, right in the core of Tokyo. However, is not as close to Shinjuku Station as you could think, considering the name. The nearest subway station is Akebonobashi (Toei line), 2 station away of Shinjuku. The place is very clean, comfortable, the staff speaks English quite well, the only minus is... More

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Kuala Lumpur, Malaysia
Senior Contributor
28 reviews 28 reviews
19 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed May 19, 2014

We searched around for cheap accommodation in Tokyo and I think this place delivered well. The pod/capsule style was spacious and the bed comfortable. The reception staff were brilliant and spoke good English. The bathroom was clean but the showers were all the way down on the bottom floor and you did sometimes have to wait for one to become... More

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Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed May 8, 2014

Very dirty and uninviting bathroom and toilett, with pee and vomit on the floor. The hotel was old and unharming. But the capsules were OK, and we had a good nights sleep. No power point in the capsule, so we could not charge our mobil phones during the night.

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Kuala Lumpur, Malaysia
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed April 23, 2014

Great location and reception staff who speak very good English. I stayed for 5 nights though was only intending to stay the one night. Was apprehensive about the large room of 14 but it is designed in such a way it doesn't feel like it is full. Will come back again.

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Melbourne, Australia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed March 11, 2014

I stayed for 3 nights in the all female dorm on level 7 the more expensive room. I'm not precious at all and can rough it but this place was bad. Depressing even. I would pay the extra to stay at a better hostel or the capsule hotel in Shinjuku is cheaper. PROS - Location (even though not as expected)... More

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Sydney, Australia
13 reviews 13 reviews
4 hotel reviews
43 helpful votes 43 helpful votes
1 of 5 stars Reviewed February 27, 2014

Stayed in the tatami room, which was okay, provided a _little_ privacy, but it was in such bad shape, holes in the walls etc. The toilet on the 10th floor were horrible as well, only cold water. You have to pay to use the shower, only 100 yen, but still, shouldn't have to pay. The share bathrooms were okay, but... More

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Southampton, United Kingdom
19 reviews 19 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed February 5, 2014

Cannot beat the price up, and if you just want to spend one night near Shinjuku it's a perfect location (you can walk 10mn or take the underground). One member of staff wasn't very helpful, but then the other members of staff I met later were very welcoming and very nice. Positive points: -price -location Negative Points: -you have to... More

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Additional Information about Ace Inn Shinjuku

Address: 52 Katamachi, Shinjuku, Tokyo Prefecture 160-0001, Japan
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Shinjuku
Price Range (Based on Average Rates): $
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Also Known As:
Ace Inn Shinjuku Hotel Shinjuku
Ace Inn Shinjuku Tokyo

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