We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 28 Shinjuku accommodations

Ace Inn Shinjuku

52 Katamachi, Shinjuku, Tokyo Prefecture 160-0001, Japan
Hotel amenities
Save Saved
You added Ace Inn Shinjuku to your Saves list
Ace Inn Shinjuku
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 2 more sites!
59%
A recent review
  • Overview
  • Reviews (77)
  • Photos (5)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (7)
  • Location
  • More
Write a Review

77 people have reviewed this hotel

Traveler rating
    13
    31
    26
    4
    3
See reviews for
1
6
30
Business
0
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Toronto, Ontario, Canada
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I think it's easier to list down pros and cons so here goes: Pros: -Nice service, the receptionists speak good english. I especially liked the old guy who helped me and a friend call our next hostel -Good location, walking distance from Akebonobashi station as well as pharmacy, convenience stores, food areas, public hot bath (love the place, just ask... More

Was this review helpful? Yes
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

I stayed here with my mom during high peak season (spring) and all other places seemed to be fully booked and we were lucky we could stay at this cute lodge that allows female guests. Most capsule hotels in Japan only allow male guests to begin with, so we were glad and surprised. Location was great, close to shopping places... More

Was this review helpful? Yes
Singapore, Singapore
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Stayed for a night with my mates. We were a little disappointed all in all. Here's what we experienced in this capsule hotel. 1. The check in time is at 3pm but the reception gave us our capsule rooms VERY LATE. Time? 6:00pm. They have the common area or the "recreation area" on the 9th floor and it's filthy and... More

Was this review helpful? Yes
Stockholm, Sweden
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 18, 2014

As the title suggests, this is a capsule hotel. The capsules are nice enough and gives some privacy, and there's also a common room on the top floor, which didn't seem that popular. Downside was that the capsule dorms are really quite so it's not easy to socialize with fellow travelers. Helpful English speaking staff and vending machines with beer.

Was this review helpful? Yes 1
Bangkok, Thailand
2 reviews
4 of 5 stars Reviewed July 2, 2014

I was traveling with my father and we stayed for one night, we booked about a week ahead of time, since my father is 6'10'' we wondered if the capsules would be big enough. When we reached Ace Inn Shinjuku we were relieved to find the beds long enough and wide enough, although the mat was quite thin. We had... More

Was this review helpful? Yes
Sendai-shi, Miyagi, Japan
Contributor
13 reviews 13 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed June 22, 2014

I stayed here for one night with friends, booking was easy and they responded to all our queries in a timely manner. Once we got there the guy at the front desk was very friendly as well. We were a group of 6 females and we all stayed together in the dorm on the 10th floor (a mixed dorm). There... More

Was this review helpful? Yes
Bucharest, Romania
Top Contributor
67 reviews 67 reviews
13 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed May 27, 2014

Ace Inn Shinjuku is perfectly located between Shinjuku and Chiyoda, right in the core of Tokyo. However, is not as close to Shinjuku Station as you could think, considering the name. The nearest subway station is Akebonobashi (Toei line), 2 station away of Shinjuku. The place is very clean, comfortable, the staff speaks English quite well, the only minus is... More

Was this review helpful? Yes
Kuala Lumpur, Malaysia
Senior Contributor
28 reviews 28 reviews
19 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed May 19, 2014

We searched around for cheap accommodation in Tokyo and I think this place delivered well. The pod/capsule style was spacious and the bed comfortable. The reception staff were brilliant and spoke good English. The bathroom was clean but the showers were all the way down on the bottom floor and you did sometimes have to wait for one to become... More

Was this review helpful? Yes
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed May 8, 2014

Very dirty and uninviting bathroom and toilett, with pee and vomit on the floor. The hotel was old and unharming. But the capsules were OK, and we had a good nights sleep. No power point in the capsule, so we could not charge our mobil phones during the night.

Was this review helpful? Yes 1
Kuala Lumpur, Malaysia
Top Contributor
67 reviews 67 reviews
31 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed April 23, 2014

Great location and reception staff who speak very good English. I stayed for 5 nights though was only intending to stay the one night. Was apprehensive about the large room of 14 but it is designed in such a way it doesn't feel like it is full. Will come back again.

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage Ace Inn Shinjuku, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Ace Inn Shinjuku? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Ace Inn Shinjuku

Address: 52 Katamachi, Shinjuku, Tokyo Prefecture 160-0001, Japan
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Shinjuku
Price Range (Based on Average Rates): $
Reservation Options:
TripAdvisor is proud to partner with Agoda, Booking.com, HostelWorld, BookingOdigeoWL and HostelBookers so you can book your Ace Inn Shinjuku reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Ace Inn Shinjuku Hotel Shinjuku
Ace Inn Shinjuku Tokyo

5 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (5)
Viewed
Room/suite (2)
Viewed
Hotel & grounds (1)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (1)
Viewed
Other (1)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Shinjuku with
any amenities

Amenities

Free High Speed Internet ( WiFi )
Number of rooms
112

Questions & Answers

Questions? Get answers from Ace Inn Shinjuku staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer