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52 Katamachi, Shinjuku 160-0001, Tokyo Prefecture
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Ace Inn Shinjuku
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A recent review
4 of 5 stars reviewed 3 weeks ago
Luca W
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88 reviews from our community

Traveler rating
    13
    37
    30
    4
    4
See reviews for
2
8
35
Business
0
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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1 review
1 of 5 stars Reviewed 5 days ago NEW

This was the worst hostel experience I have ever had in my life. Me and my wife stayed for one night (even that was too much too handle) and I left broken and bruised. Broken because I fell down the stairs, and also bruised because my mattress was thin and made of horse hair. My wife didnt sleep because the... More 

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Senior Contributor
24 reviews 24 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Price, service, comfort, hygiene and even offer towels for free. One of the best money I found. Hostel frequented by people of many nationalities. The bath is also free although it seems that you pay.

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Wynyard, Australia
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed December 8, 2014

My husband and I recently spent a month backpacking in Japan... we started in Tokyo at the Ace Inn. Not bad for the money in Tokyo... Pros: *The information on the website was great, so we had no problems getting from the airport to the front door. Saves a lot of headaches when you are tired! *Friendly and helpful staff...... More 

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Bangkok, Thailand
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 of 5 stars Reviewed November 29, 2014

I stayed in the mixed dorms. Capsule beds were OK but somewhat hard. The beds were clean but the place is a little run down. Showers are in the basement but that turned out to be amusing more than annoying. There is a nice lounge with vending machines and the ability to boil water etc... The staff were helpful and... More 

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Wrexham, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 10, 2014

Stayed there while in Tokyo visiting my son who lives in Fukishima. It was cheap but I was keen to stay there anyway as I liked the idea of capsule beds. Wi-fi coverage was great and the beds were comfortable enough! Showers were also very warm. Staff spoke good english and were friendly & helpful. Would have preferred a power... More 

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Toronto, Ontario, Canada
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 23, 2014

I think it's easier to list down pros and cons so here goes: Pros: -Nice service, the receptionists speak good english. I especially liked the old guy who helped me and a friend call our next hostel -Good location, walking distance from Akebonobashi station as well as pharmacy, convenience stores, food areas, public hot bath (love the place, just ask... More 

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Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 9, 2014

I stayed here with my mom during high peak season (spring) and all other places seemed to be fully booked and we were lucky we could stay at this cute lodge that allows female guests. Most capsule hotels in Japan only allow male guests to begin with, so we were glad and surprised. Location was great, close to shopping places... More 

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Singapore, Singapore
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed August 4, 2014

Stayed for a night with my mates. We were a little disappointed all in all. Here's what we experienced in this capsule hotel. 1. The check in time is at 3pm but the reception gave us our capsule rooms VERY LATE. Time? 6:00pm. They have the common area or the "recreation area" on the 9th floor and it's filthy and... More 

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Stockholm, Sweden
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 18, 2014

As the title suggests, this is a capsule hotel. The capsules are nice enough and gives some privacy, and there's also a common room on the top floor, which didn't seem that popular. Downside was that the capsule dorms are really quite so it's not easy to socialize with fellow travelers. Helpful English speaking staff and vending machines with beer.

Was this review helpful? Yes 1
Bangkok, Thailand
2 reviews
4 of 5 stars Reviewed July 2, 2014

I was traveling with my father and we stayed for one night, we booked about a week ahead of time, since my father is 6'10'' we wondered if the capsules would be big enough. When we reached Ace Inn Shinjuku we were relieved to find the beds long enough and wide enough, although the mat was quite thin. We had... More 

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Additional Information about Ace Inn Shinjuku

Address: 52 Katamachi, Shinjuku 160-0001, Tokyo Prefecture
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Shinjuku
Price Range (Based on Average Rates): $
Number of rooms: 112
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Also Known As:
Ace Inn Shinjuku Hotel Shinjuku
Ace Inn Shinjuku Tokyo

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