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Ace Inn Shinjuku

52 Katamachi, Shinjuku 160-0001, Tokyo Prefecture
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Ace Inn Shinjuku
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A recent review
4 of 5 stars Reviewed April 19, 2015
Liza N Sydney
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94 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Sydney
Senior Contributor
42 reviews 42 reviews
22 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed April 19, 2015

I stayed at Ace Inn twice during my time in Japan. It's comfortable, cheap and very close to the Toei Shinjuku line (this isn't a JR line though so if you have a JR pass you will still have to pay for a ticket). There is internet on every floor, free towels and the staff are friendly and helpful. There... More 

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1 review
4 of 5 stars Reviewed March 16, 2015

For the price quality I think it is pretty nice. It is a very good place for backpackers and young people. The only thing is that lockers are quite small, just enough to put ur personal effects , suitcases you will have to leave it outside. I would definetly come back to this place if I travel again to Tokyo.

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1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 23, 2015

This was the worst hostel experience I have ever had in my life. Me and my wife stayed for one night (even that was too much too handle) and I left broken and bruised. Broken because I fell down the stairs, and also bruised because my mattress was thin and made of horse hair. My wife didnt sleep because the... More 

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Travelers are raving about these Shinjuku hotels

Senior Contributor
24 reviews 24 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed January 6, 2015

Price, service, comfort, hygiene and even offer towels for free. One of the best money I found. Hostel frequented by people of many nationalities. The bath is also free although it seems that you pay.

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Wynyard, Australia
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed December 8, 2014

My husband and I recently spent a month backpacking in Japan... we started in Tokyo at the Ace Inn. Not bad for the money in Tokyo... Pros: *The information on the website was great, so we had no problems getting from the airport to the front door. Saves a lot of headaches when you are tired! *Friendly and helpful staff...... More 

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Bangkok, Thailand
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 of 5 stars Reviewed November 29, 2014

I stayed in the mixed dorms. Capsule beds were OK but somewhat hard. The beds were clean but the place is a little run down. Showers are in the basement but that turned out to be amusing more than annoying. There is a nice lounge with vending machines and the ability to boil water etc... The staff were helpful and... More 

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Wrexham, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed October 10, 2014

Stayed there while in Tokyo visiting my son who lives in Fukishima. It was cheap but I was keen to stay there anyway as I liked the idea of capsule beds. Wi-fi coverage was great and the beds were comfortable enough! Showers were also very warm. Staff spoke good english and were friendly & helpful. Would have preferred a power... More 

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Toronto, Ontario, Canada
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 23, 2014

I think it's easier to list down pros and cons so here goes: Pros: -Nice service, the receptionists speak good english. I especially liked the old guy who helped me and a friend call our next hostel -Good location, walking distance from Akebonobashi station as well as pharmacy, convenience stores, food areas, public hot bath (love the place, just ask... More 

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Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 9, 2014 via mobile

I stayed here with my mom during high peak season (spring) and all other places seemed to be fully booked and we were lucky we could stay at this cute lodge that allows female guests. Most capsule hotels in Japan only allow male guests to begin with, so we were glad and surprised. Location was great, close to shopping places... More 

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Singapore, Singapore
Contributor
11 reviews 11 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed August 4, 2014

Stayed for a night with my mates. We were a little disappointed all in all. Here's what we experienced in this capsule hotel. 1. The check in time is at 3pm but the reception gave us our capsule rooms VERY LATE. Time? 6:00pm. They have the common area or the "recreation area" on the 9th floor and it's filthy and... More 

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Amenities