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All 29 Shibuya hotels

Hotel Sunroute Plaza Shinjuku

3.5 of 5 Hotel   |   2-3-1 Yoyogi, Shibuya, Tokyo Prefecture 151-0053, Japan
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Ranked #3 of 29 hotels in Shibuya
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4 of 5 stars reviewed yesterday
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2,296 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (272)
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Oslo
1 review
4 of 5 stars Reviewed yesterday NEW

I have stayed at this hotel 3 times. I choose this hotel because of its super location (about 5-minutes walk to Shinjuku Station), and for its nice staff. The rooms are clean and small, but that is normal for Tokyo, and you will probably not spend much time in the room when you visit Tokyo anyway. Within 5-minutes walk, you'll... More

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プラザ新宿管理者, フロント オフィス マネージャー at Hotel Sunroute Plaza Shinjuku, responded to this review

Dear guest Welcome back! Thank you for staying with our hotel many times. We are happy to see your comments that you are satisfied with your stay. As you mentioned, the most benefit of staying our hotel is location. There are many shop and restaurant around the hotel, also you can go anywhere by train from Shinjuku station. However, we... More

Munich, Germany
1 review
4 of 5 stars Reviewed 2 days ago NEW

The location of this hotel is perfect: close to subway and JR lines, multiple dinner options, nice area to walk around and shop. Rooms were a bit small but, at the end, you will not spend any time in them except for some night rest after a long sightseeing tour. Recommended as a perfect ratio between price and location.

Was this review helpful? Yes
プラザ新宿管理者, フロント オフィス マネージャー at Hotel Sunroute Plaza Shinjuku, responded to this review

Dear Sir/Madam Thank you for staying at our hotel. We are happy to see your comments that you enjoyed your stay at Plaza Shinjuku. As you mentioned, Our hotel is located good place to go anywhere in Tokyo. If you have next chance to come to Tokyo, we are looking forward to seeing you again. Best Regards, More

Singapore, Singapore
Top Contributor
128 reviews 128 reviews
32 hotel reviews
53 helpful votes 53 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

I've stayed here before on business trips and had no complaints. Great location, nice clean room (small but that's normal in Tokyo). This time I came for a holiday, and asked the hotel if they could help make a reservation at a nearby restaurant (not at Sunroute). Note that I have a confirmed booking at the hotel for 2 rooms... More

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Indianapolis, Indiana
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 days ago NEW

Staying in early August 2014, I encountered a very shabby room on the 4th floor. Badly stained carpet. Scuffed and marked walls. Ripped desk chair upholstery, etc. Have stayed frequently at this hotel both before and after being rebuilt 5(?) years ago, and was shocked at this room. Complaining at desk, learned that "after booking your room, you should telephone... More

Was this review helpful? Yes 1
プラザ新宿管理者, フロント オフィス マネージャー at Hotel Sunroute Plaza Shinjuku, responded to this review

Dear guest Thank you for staying with our hotel. We really appreciated to give us a comment for our hotel. Also, we deeply sorry for the room was not comfortable. As you mentioned, our hotel is being renovated now. All rooms are renovated in the end of October. You may enjoy your stay in the renovated room next time. Best regards, More

Singapore, Singapore
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Hotel Sunroute Plaza Shinjuku is a 5-minute walk from the Shinjuku Station (which is said to be the busiest rail station in the world!), which makes it an excellent location for tourists. The best part was that we didn't have to break the bank for a comfortable hotel stay (despite contrary belief when it comes to accommodation in Japan). We... More

Was this review helpful? Yes 1
プラザ新宿管理者, フロント オフィス マネージャー at Hotel Sunroute Plaza Shinjuku, responded to this review

Dear Sir or Madam Thank you for staying at our hotel. We are happy to see your comments that you are satisfied with your stay. As you mentioned, Our hotel is located good place that is easy to go to any sightseeing spot in Tokyo. There are many shop and restaurant around the hotel, so you can enjoy the shopping... More

Honolulu
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Apparently the secret is out on this place -- we found it booked solid for our upcoming trip -- so I might as well post this. We've stayed here three times since 2009, each time very happy with the mix of price, service & location. This is not a spa or a "view" hotel, at least not from most rooms,... More

Was this review helpful? Yes
プラザ新宿管理者, フロント オフィス マネージャー at Hotel Sunroute Plaza Shinjuku, responded to this review

We thank you for staying at Hotel Sunroute Plaza Shinjuku. I was happy to read that you enjoyed the location and service you received during your stay. Thank you again for your feedback. If you come back to Tokyo, we are looking forward to seeing you in the future. Best Regards, More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

This is my third stay in this hotel. Perfect location and tidy rooms made me loyal to this hotel. English level of staff is above average for Japanese hotel, they are helpful and sincere. Rooms are in good conditions!!

Was this review helpful? Yes 1
プラザ新宿管理者, フロント オフィス マネージャー at Hotel Sunroute Plaza Shinjuku, responded to this review

Dear Sir or Madam Thank you for staying Hotel Sunroute Plaza Shinjuku. We also appreciate for your nice comment for us.We are very glad to read it. As you mentioned, our hotel is located in good place in Shinjuku. Many shopping stores, restaurants, and has good access to transportation. If you have chance to come Tokyo again, please visit us... More

Detroit, Michigan
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We stayed here for 4 nights and found it to be a good value. The location is about one block from the Shinjuku station which was very convenient, close enough to walk with luggage. The staff were very nice, like throughout Japan. The room was extremely clean and although small by Western standards, our double was totally adequate for 2... More

Was this review helpful? Yes 1
プラザ新宿管理者, フロント オフィス マネージャー at Hotel Sunroute Plaza Shinjuku, responded to this review

Dear Sir or Madam Thank you for your kind comment. And also thanks for using Hotel Sunroute Plaza Shinjyuku. As you mentioned, our hotel is located in good place in Shinjuku. Many shopping stores, restaurants, and has good access to transportation. If you have chance to come Tokyo again, please visit us again. And hopefully to choose different type of... More

Surabaya, Indonesia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

It was our 1st trip to japan. We decided to stay at sunroute. We glad we did it. The location was perfect. Nearby takashimaya , JR station, foods. The room was super small. Don't get surprised. You can upgrade for a bigger room.receptionist was helpful too. It was a pleasant stay.

Was this review helpful? Yes 1
プラザ新宿管理者, フロント オフィス マネージャー at Hotel Sunroute Plaza Shinjuku, responded to this review

Dear guests, Thank you for staying at our hotel and we appreciate for your comment. We are very glad that you stayed here comfortable and enjoyed. Our hotel is located just near the Shinjuku Station South exit, about 5 minutes walk. There are many restaurants, cafes, and shopping stores. We are looking forward to serving you again next time. Sincerely... More

Makati, Philippines
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

My travel friends and I enjoyed our stay at Sunroute Plaza Shinjuku because it was near so many malls and it was also right beside the train station. It was easy and accessible to travel anywhere because of that. They also had free wifi and had a huge lobby. Their bathroom was also a decent size and it was comfortable.

Was this review helpful? Yes 1
プラザ新宿管理者, フロント一般職 at Hotel Sunroute Plaza Shinjuku, responded to this review

Dear Sir of Madam Thank you for your comments. One of the attraction of our hotel is this good location. We will continue to practice diligence to provide good service. We are looking forward of serving you again. Sincerely yours, More

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Hotel Summarization (Beta)

What travelers say

  • Train station(28)
  • Very good(15)
  • Family mart(13)
  • Narita Express(12)
  • Convenience store(11)
  • Guest lounge(9)
  • Rooms are small(9)
  • Very clean(8)
  • Airport limousine bus(6)
  • Free internet(6)

Additional Information about Hotel Sunroute Plaza Shinjuku

Address: 2-3-1 Yoyogi, Shibuya, Tokyo Prefecture 151-0053, Japan
Phone Number:
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Shibuya
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Sunroute Plaza Shinjuku 3.5*
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Also Known As:
Sunroute Plaza Shinjuku Shibuya
Sunroute Plaza Shinjuku Hotel
Hotel Sunroute Plaza Shinjuku Shibuya, Tokyo

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Amenities

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Hotel Style
#2 Family Hotel in Shibuya #2 Business Hotel in Shibuya #3 Romantic Hotel in Shibuya
Hotel Class
Official Description (provided by the hotel)
Hotel Sunroute Plaza Shinjuku is a chic hotel located in the busy Shinjuku business district of Tokyo, Japan. Newly renovated in 2007 with sleek lines and modern accents, this Tokyo Shinjuku hotel's guestrooms are both contemporary and inviting for business and leisure travelers. Spacious and considerate, Hotel Sunroute offers guests competitive prices with special discounts and deals and the choice of a variety of guestrooms to meet each party's specifications. At the confluence of corporate skyscrapers and subway stations, this business hotel in Shinjuku is a magnet for business travelers. Travel around the Shinjuku and Tokyo area effortlessly via high-speed public transportation, which is just minutes away by foot. Shop one of the many department stores or travel outward to Mt. Fuji and the greater Tokyo area. Hotel Sunroute invites guests and visitors to lounge in the Villazza restaurant and trattoria for an expertly prepared meal from a menu featuring traditional Italian fare. Unwind at the end of the day in our Shinjuku hotel at Bar Ku Kon, in the plush lounges lit by a crackling fire, while sipping on a premium cocktail or whiskey with colleagues or friends. ... more   less 
Number of rooms
624

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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