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All 28 Shibuya hotels

Hotel Sunroute Plaza Shinjuku

3.5 of 5 Hotel   |   2-3-1 Yoyogi, Shibuya, Tokyo Prefecture 151-0053, Japan
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Ranked #3 of 28 Hotels in Shibuya
A recent review
5 of 5 stars reviewed 3 days ago
effie222 San Diego, California
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2,332 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (276)
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English first
San Diego, California
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

My boyfriend and I stayed here for 6 nights this summer when we were in Tokyo. The location is really ideal. It's less than 5 minutes away from the Shinjuku train station (a huge hub that you can use to get anywhere in Tokyo) but it's about half a block off of the main road and the immediate surroundings are... More

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プラザ新宿管理者, フロント オフィス マネージャー at Hotel Sunroute Plaza Shinjuku, responded to this review

Dear sir or madam thank you for staying and commenting our hotel. We really appreciate the guest like you. We are happy that we were able to give you certain amount of satisfaction the stay. We are sorry that our staff English skills is not good. We are going to do something about this. We also apologize the room was... More

Port Douglas, Australia
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

First off, ALL japanese hotel rooms are small (about 25sqm) but then again you are not sitting in your room when in Tokyo. The hotel is currently refitting all rooms, and will be 100% smoke free by November 2014 which is great. Efficient staff, with limited, but sufficient english skills for those of us who need it. Just 2-3 minutes... More

Was this review helpful? Yes 1
プラザ新宿管理者, フロント オフィス マネージャー at Hotel Sunroute Plaza Shinjuku, responded to this review

Dear sir or madam thank you for commenting about our hotel. We really appreciate the guest like you. We are really happy that you enjoyed the stay in our hotel. We feel sorry that the room is not big enough to give you full satisfaction. As you mentioned, the hotel has been under repair now and will be better place... More

Toronto, Canada
Contributor
17 reviews 17 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Right in the middle of Shinjuku, walking (<5 mins) to train/subway station. Has Starbuck or Mac nearby, also 2 convenient stores. Narita Airport bus drop off pick up right in the front door or NEX airport train to the shinjuk station. Our room is good size by Tokyo standard, we also saw some 'economy' room available but much smaller. Lots... More

Was this review helpful? Yes 1
プラザ新宿管理者, フロント オフィス マネージャー at Hotel Sunroute Plaza Shinjuku, responded to this review

Dear sir or madam thank you for commenting about our hotel. We really appreciate the guest like you. We are really happy that you enjoyed the stay in our hotel. As you mentioned, our staff have been practicing English day by day to provide better service for foreigners.] Again we would like to say thank you commending our hotel. We... More

Bangkok, Thailand
1 review
5 of 5 stars Reviewed 6 days ago NEW

Hi, I travel often to Tokyo for business and pleasure and I am always at Sunroute Shinjuku. Perfectly efficient staff, proud of Japan. Single room a bit small, of course, limited space in the land of rising sun. My experience at Sunroute Shinjukyu is always wonderful anyway. Ciao, Claudio

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プラザ新宿管理者, フロント オフィス マネージャー at Hotel Sunroute Plaza Shinjuku, responded to this review

Thank you for staying our hotel. We greatly appreciate your kind comments. Also we are happy to see your comments that you enjoyed your stay everytime. To give you full satisfaction of your stay, we have been trying to improve and enhance our service everyday. If you would come back Tokyo, we are waiting for you in here,Sunroute Plaza Shinjuku.... More

Manila, Philippines
Senior Contributor
37 reviews 37 reviews
36 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed in the standard twin room. Room size is good. We got to take a peek at an unoccupied economy twin room while it was being cleaned and that was really small. The bed and pillows were so nice and comfortable to sleep in. Bathroom comes with a bath tub and it was stocked full with toiletries. We got... More

Was this review helpful? Yes 3
プラザ新宿管理者, フロント オフィス マネージャー at Hotel Sunroute Plaza Shinjuku, responded to this review

Dear Sir or Madam Thank you for staying Hotel Sunroute Plaza Shinjuku. We also appreciate for your nice comment for us.We are very glad to read it. As you mentioned, our hotel is located in good place in Shinjuku. Many shopping stores, restaurants, and has good access to transportation. If you have chance to come Tokyo again, please visit us... More

Saint Louis, Missouri
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Wonderful no frills hotel near Shinjuku station. My room was nice and clean. The staff is very friendly and, at least in my experience, have a reasonable command of English. Get the bright room. It worth the extra cost.

Was this review helpful? Yes 2
プラザ新宿管理者, フロント オフィス マネージャー at Hotel Sunroute Plaza Shinjuku, responded to this review

Dear Guests Thank you for staying at our hotel. We are happy to see your comments that you enjoyed your stay at Plaza Shinjuku. As you mentioned, Our hotel is located good place to go anywhere in Tokyo. If you have next chance to come to Tokyo, we are looking forward to seeing you again. Sincerely yours, More

Contributor
15 reviews 15 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This hotel is near a metro station which is a great way to travel around Tokyo. Rooms are really nice though none of them had view (or a window for that matter). But rooms are really really clean, the smell really nice, the breakfast is good and wi-fi it's mega expensive. But, you have free internet in the lobby with... More

Was this review helpful? Yes 1
プラザ新宿管理者, フロント オフィス マネージャー at Hotel Sunroute Plaza Shinjuku, responded to this review

Thank you for staying at our hotel. We are very pleasant to hear that you have enjoyed your staying in Japan. Our hotel is located near stations and also easy to access lots of places. We provide free WI-FI at the lobby and inside your room as well. If you have any chance to come to Tokyo again, we are... More

Taipei, Taiwan
Top Contributor
58 reviews 58 reviews
19 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for 4 nights at the middle of last year. The triple room was nice and cozy. They provided free wi-fi for customers, satellite TB, vending machines and a launfromat. The price, ¥119,280円/4nights(save 15%) for triple room was w/o breakfast. Pros 1) Just steps from subways and a quater mile from JR Shinjuku Train Station 2) Free to... More

Was this review helpful? Yes 2
プラザ新宿管理者, フロント オフィス マネージャー at Hotel Sunroute Plaza Shinjuku, responded to this review

Dear Sir or Madam thank you for staying in our hotel. We appreciate that you left a comment here. We sure take into this consideration. We are really sorry that we were not able to give you full satisfaction of your stay. We apologize that the room smelled not good. Please ask or come to the front desk so that... More

Liverpool, United Kingdom
Contributor
12 reviews 12 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

The perfect location in Shinjuku, literally 5 minutes away from the JR station and restaurants/shopping areas. The airport Limousine drops you right in front of it. Rooms are small but very clean and quiet.It is good value for money (considering how expensive Tokyo can be). Definitely recommended.

Was this review helpful? Yes 1
プラザ新宿管理者, フロント オフィス マネージャー at Hotel Sunroute Plaza Shinjuku, responded to this review

Dear sir or madam thank you for staying in our hotel. we appreciate that you left a comment like this. This comment will motive our staff in a good way. We have been trying to improve our service day by day. We hopefully you come back our hotel in the future. Thank you for commend and recommend our hotel. Look... More

Miami, Florida
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I was in Tokyo for one night and wasn't sure where to stay. Found this hotel, it is close to the metro and has limousine service to and from Narita Airport for 31 Japanese Yen. The staff is extremely nice and very helpful when asking about the local area. I stayed in a non smoking single bright room,I believe it... More

Was this review helpful? Yes
プラザ新宿管理者, フロント オフィス マネージャー at Hotel Sunroute Plaza Shinjuku, responded to this review

Thank you for staying with us. We feel greatly flattered at your compliment. We will continue our efforts to improve our services. We are looking forward to seeing you again. Sincerely yours, More

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Hotel Summarization (Beta)

What travelers say

  • Train station(28)
  • Very good(15)
  • Family mart(13)
  • Narita Express(12)
  • Convenience store(11)
  • Guest lounge(9)
  • Rooms are small(9)
  • Very clean(8)
  • Airport limousine bus(6)
  • Free internet(6)

Additional Information about Hotel Sunroute Plaza Shinjuku

Address: 2-3-1 Yoyogi, Shibuya, Tokyo Prefecture 151-0053, Japan
Phone Number:
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Shibuya
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Sunroute Plaza Shinjuku 3.5*
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Also Known As:
Sunroute Plaza Shinjuku Shibuya
Sunroute Plaza Shinjuku Hotel
Hotel Sunroute Plaza Shinjuku Shibuya, Tokyo

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