We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Shibuya Excel Hotel Tokyu

Certificate of Excellence
1-12-2 Dogenzaka, Shibuya 150-0043, Tokyo Prefecture
Hotel amenities
Shibuya Excel Hotel Tokyu
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Ranked #6 of 29 Hotels / Ryokan in Shibuya
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
brightnpink Jakarta, Indonesia
Write a Review

599 reviews from our community

Traveler rating
See reviews for
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (105)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
  • All months
  • Mar-May only
  • Jun-Aug only
  • Sep-Nov only
  • Dec-Feb only
All months
Jakarta, Indonesia
16 reviews 16 reviews
16 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

The hotel is fabulously located - on top of department store & train station. We took a train to the hotel & easily navigated to the hotel even with our big luggages. Lots of restaurants & shopping & nightlife surrounding the hotel. The hotel is very nice & elegant. Staff is helpful & friendly. We had a family room &... More 

Was this review helpful? Yes
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

We stayed here with 2 children (8&10) for a week in March. We could not fault this hotel. The room wasn't spacious, but with a location like this you are hardly ever in it. So close to trains and the famous Shibuya Scramble crossing. Excellent shopping and food so close. We will definitely stay there again! Thanks for a great... More 

Was this review helpful? Yes
Aylesbury, United Kingdom
Senior Contributor
27 reviews 27 reviews
18 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I stayed here on a business trip earlier this month and found it to be be a busy but efficient hotel. The room I had overlooked Shibuya and part of the world famous crossroads. It was clean and well presented with an introduction note from the maid assigned to the room, which was a nice personal touch. In typical Japanes... More 

Was this review helpful? Yes
Singapore, Singapore
5 reviews 5 reviews
5 of 5 stars Reviewed 4 days ago NEW

1. Excellent location. Just get on the direct Airport Limousine Bus from the International Airport to this hotel... luggage, kids, stroller and all! The bus stop is at the Hotel Lobby, which is on Level 5. All of the major train lines are at Level 1. You can't get a better location than this. 2. Room size. There are not... More 

Was this review helpful? Yes
14 reviews 14 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Decided to stay here again after our last trip to Tokyo chasing the sakura in 2013. Yes, Excel still lives up to its name, excellent service with courtesy and respect to guests, as only the Japanese knows how. The location is superb within a shopping complex and next to the Shibuya train station. So convenient to hop on a train... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 1 week ago

I highly recommended this Shibuya Excel Hotel..As in lahat nandito na Food, Shops, electronics as in.. :D you never go wrong if you booked this hotel. Ayos dito. all you need to shop is so near like the famous Don Quiote.

Was this review helpful? Yes
Senior Contributor
39 reviews 39 reviews
9 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 1 week ago

Good business hotel conveniently located over Shibuya crossing. Quite expensive for the level of service offered, rooms are really small and bathroom even more. Included breakfast at 25 th floor is a robbery , much better to have some coffee and croissants at the bakery in the mall

Was this review helpful? Yes 1
Stockholm, Sweden
Senior Contributor
39 reviews 39 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

Serves both Japanese and western breakfast. Unfortunately in different restaurants so the entire group has to decide on the type of breakfast for the morning. Though you can get coffee in the Japanese one and if asked you can get green tea in the western restaurant. View from rooms are great with explanatory sheet of information of what you are... More 

Was this review helpful? Yes
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Stayed here for 3 nights in March after spending time in the snow and had a lovely stay. Rooms are modern and fresh but definitely on the small side with my partner and I squeezing in a double sized bed and the bathroom is definitely lacking space with the bath/shower, toilet and basin all squished in a little room. There... More 

Was this review helpful? Yes
Singapore, Singapore
1 review
3 of 5 stars Reviewed 3 weeks ago

We stayed at the hotel for 5 nights, 1 triple room and 1 twin room; locations of this hotel is great, within shopping mall Mark City, above Shibuya station, with access to JR and Tokyo Metro lines. Staff at front desk are friendly and able to speak good English. The rooms are clean and well-maintained, Internet access was good, able... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

286 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (246)
Hotel & grounds (46)
Bathroom (21)
View from room (47)
Room/suite (47)
Dining (14)
Other (71)

Management photos: Courtesy of the property manager

All management photos (40)
Dining (6)
Hotel & grounds (11)
View from room (2)
Room/suite (20)
Other (1)
Hotels you might also like...
Check In Check Out
Price Your Stay

Staying in Shibuya / Harajuku / Ebisu

Neighborhood Profile
Shibuya / Harajuku / Ebisu
There are countless opportunities to shop in the Shibuya and Harajuku districts, especially in shops that focus on Japan's "Kawaii" culture. The trendiest areas are around Shibuya’s Center district, Harajuku's Takeshita-dori and in Omotesando. If you need to recharge from all the shopping, you can easily refresh yourself in Meiji Jingu or Sasaki Park. In contrast, Ebisu has a more grown up ambiance of calm and cool. At the Museum of Yebisu Beer you can learn about the beer that was responsible for the town’s name, and enjoy dining at the popular noodle shops in the surrounding area.


Questions? Get answers from hotel staff and past guests. Ask a question