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Shibuya Excel Hotel Tokyu

Certificate of Excellence
1-12-2 Dogenzaka, Shibuya 150-0043, Tokyo Prefecture
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Shibuya Excel Hotel Tokyu
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Ranked #6 of 29 Hotels / Ryokan in Shibuya
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
Emmatrapeze Las Vegas, Nevada
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624 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (111)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
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Las Vegas, Nevada
Senior Reviewer
8 reviews 8 reviews
4 of 5 stars Reviewed 2 days ago NEW

It had been my dream to visit Tokyo for many years. I'd always wanted to feel the rush of the city and the calm of their ancient traditions. I felt for my trip I had chosen the perfect base in the heart of Shibuya. The check in was very fast and smooth and everybody had impeccable English which is very... More 

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Puerto Princesa, Philippines
Senior Contributor
41 reviews 41 reviews
20 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I am travelling as 7.5 months pregnant and find this hotel very convenient for me since everything is just close to this hotel. Right below are restaurants and shopping areas. The room size is adequate and comfortable, complete toiletries. It is very close to the train station. Mostly shops around open late and close early so it is nice to... More 

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Melbourne, Australia
Senior Contributor
35 reviews 35 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 1 week ago

We've now stayed at both the Cerulean Tower and Shibuya Excel hotels.We stayed at the Shibuya Excel a few weeks ago and were very pleased with our decision. Even if the Cerulean Tower was at the same price, we would choose this hotel again every time. We had a triple room and it was great. Enormous bathroom and separate toilet.... More 

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Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

1st time stay at this hotel. Find out it was the best location. Room was nice especially qulaity bed and pillow. Staffs are all friendly and helpful. Breakfast had 2 options either Japanese set or ABF. We must say having breakfast here made us had a good start of the day.

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3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

The best thing about shibuya excel hotel is its prime location. Most of shops close quite late so you can actually walk around at night to discover the night life in here. The room is big compare to a few other hotels that I stayed before. Great service and helpful staff. I would stay here again if I come back... More 

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Norwich, United Kingdom
19 reviews 19 reviews
16 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Excellent situation in heart of Shibuya Good airport connections on Limojsine bus to And from Narita Rooms quite small normal for Tkkyo hotels and all those leaflets left in the rooms : are they really necessary ? Breakfast view over Tokyo from top storey is fantastic Good coffee shop and excellent service When getting into lift you need to be... More 

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12 reviews 12 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Had four nights in Shibuya after a snowboarding trip. The hotel was clean, room was reasonable in size for Tokyo standards and with the interaction we had with the staff they were pleasant. The hotel is ideally located at the Shibuya train station and makes arriving and departing easy. Would certainly stay there again.

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Singapore, Singapore
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Your view of this hotel really depends on whether you spend more time in the hotel or out of the hotel. If the former, the hotel is nothing to shout about. The room is small and rather cramp even though I had a semi-double. The pillows are not good at all; they are far to soft to provide any support.... More 

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Houston, Texas
Top Contributor
53 reviews 53 reviews
13 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed 3 weeks ago

If you want to stay in a central spot in Shibuya, location-wise, it's hard to beat the Shibuya Excel! It's connected to the station via walkways and it's easy to get to the main busy Shibuya intersection in a minute or less! It's technically in the Mark City shopping plaza (shops, restaurants) that will supply you with a small convenience... More 

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Singapore, Singapore
Top Contributor
79 reviews 79 reviews
22 hotel reviews
69 helpful votes 69 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was the first time we were travelling to Tokyo (with a 18 month old) and we booked this hotel for 2 main reasons- 1) the airport bus stops right at the airport. Once we came out of the arrival hall, we saw the place to buy tickets (told the lady there our hotel name and we got our tickets.... More 

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Staying in Shibuya / Harajuku / Ebisu

Neighborhood Profile
Shibuya / Harajuku / Ebisu
There are countless opportunities to shop in the Shibuya and Harajuku districts, especially in shops that focus on Japan's "Kawaii" culture. The trendiest areas are around Shibuya’s Center district, Harajuku's Takeshita-dori and in Omotesando. If you need to recharge from all the shopping, you can easily refresh yourself in Meiji Jingu or Sasaki Park. In contrast, Ebisu has a more grown up ambiance of calm and cool. At the Museum of Yebisu Beer you can learn about the beer that was responsible for the town’s name, and enjoy dining at the popular noodle shops in the surrounding area.


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