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All 28 Shibuya hotels

Tokyu Stay Shibuya

3.0 of 5 Hotel   |   8-14 Shinsencho, Shibuya, Tokyo Prefecture 150-0045, Japan
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Tokyu Stay Shibuya
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Ranked #8 of 28 hotels in Shibuya
A recent review
4 of 5 stars reviewed 1 week ago
Arunk45 Vancouver, Canada
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46 people have reviewed this hotel

Traveler rating
    15
    18
    9
    2
    2
See reviews for
3
8
10
16
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Japanese first
  • Any
English first
Vancouver, Canada
Top Contributor
80 reviews 80 reviews
19 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is on a quiet street in what can be noisy Shibuya and has all the basics. It is a good location for shopping and eating. Shibuya and Shinsen stations are close by. The room was a good size compared to some of the other hotels I have stayed in while visiting Tokyo. There is a cupboard for storing... More

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Mira Loma, California
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The staff is very nice and will do what they can to help you. If you stay at least 7 days they will clean your room once. Rooms are not huge, but get the job done. It's about an 8 minute walk to shibuya station. I would recommend walking through the mark cith 4th floor restaurants as a short cut... More

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Honolulu, Hawaii
Contributor
13 reviews 13 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Definitely exceeded my expectations: 1. Room was very large compared to most hotels in Tokyo (note: need to reserve this size at time of booking) 2. Full queen size bed 3. Ample room to move around and lots of storage space 4. Wonderful Japanese style bathroom where there is a washlet toilet and separate room for the shower with the... More

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Geoje, South Korea
Senior Contributor
37 reviews 37 reviews
16 hotel reviews
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed March 14, 2014

Excellent proximity to Shibuya station and shopping, shopping, shopping! The hotel is very basic and apartment like but was comfortable. I did have to pay extra at check in for an extra towel but it was a few cents, no big deal. At one point the heat in the room quit working and it took three adults to decide that... More

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Singapore, Singapore
Senior Contributor
24 reviews 24 reviews
23 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed March 8, 2014

It felt like a service apartment here, instead of a hotel. Located in a rather quiet area away from busy Shibuya. The room is spacious and comes equipped with a kitchenette + a simple assortment of cooking utensils and tableware. There is also a washing & dryer machine in the room. Amongst all the other hotels I stayed at in... More

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Singapore, Singapore
Senior Contributor
29 reviews 29 reviews
29 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed January 27, 2014

Stayed for 3 nights in January. 2nd stay in Tokyu Stay properties in Japan. It is located in a quiet neighbood within walking distance to the heart of Shibuya. Towel change is daily while housekeeping is done only once weekly for long stays. No issue with that. The washing machine cum dryer come in pretty handy when you are travelling... More

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London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 2, 2014 via mobile

After landing at Narita airport I took the shuttle bus to Shibuya Excel hotel Tokyu which is walking distance to the Tokyu Stay - booked a room here for one week holiday which was really good value for money. The staff were friendly and very helpful - as communication was sometime a problem they provide guests with info printed in... More

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Singapore, Singapore
Senior Contributor
24 reviews 24 reviews
21 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed January 2, 2014

Booked Tokyu Stay at Shibuya via Ctrip.com. This site offered the best rate and also the availability of a double room. Location is superb, just 10 mins walk to Shibuya. If you are taking the airport limousine from Narita, your nearest stop would be Cerulean Tower which is opposite from this location. The room is big considering Tokyo standard. Free... More

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Kyoto, Japan
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed June 10, 2013

I made a reservation at the Tokyu Stay Shibuya hotel. I called twice (documented in my Skype account). A polite English speaking receptionist took my reservation, & informed me of the price for 5 nights. I called later to ask if I can send my luggage ahead, & was told that it’s ok. So I did. I then called just... More

Was this review helpful? Yes 3
france
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 17, 2013

Friendly, efficient, helpful and professional staff. They responded rapidly to my emails and gave me great directions on how to easily find the hotel. The facilities were great and I loved my quiet, ensuite room which was immaculately clean. Location was excellent and close to Shibuya train station and very great diversity of restaurants. Right opposite the hotel is a... More

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Additional Information about Tokyu Stay Shibuya

Also Known As:
Tokyu Stay Shibuya Tokyo
Address: 8-14 Shinsencho, Shibuya, Tokyo Prefecture 150-0045, Japan
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Shibuya
Hotel Style:
Ranked #8 of 28 hotels in Shibuya
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Tokyu Stay Shibuya 3*
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