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Hotel JAL City Haneda Tokyo

4-11 Haneda Asahi-cho, Ota-ku, Ota 144-0042, Tokyo Prefecture
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Hotel JAL City Haneda Tokyo
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Hotel JAL City Haneda Tokyo
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1,091 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Wollongong, Australia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

No shuttle bus to the Hotel and when I asked how to get there with large snowboard bags they advised me to get a taxi and it would be no problem. There was a slight problem as the taxi's do not accommodate long snowboard bags and I was rejected by a taxi at the airport, luckily I walked to another... More 

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ホテルJALシティ羽田東京, フロント at Hotel JAL City Haneda Tokyo, responded to this review

Thank you for staying at HOTEL JAL CITY HANEDA TOKYO during your stay in Japan. We are terribly sorry for causing you inconveniences. We usually have a shuttle bus in the evening from airport to hotel till midnight, but after midinight we suggest the guests to take a taxi to get to our hotel. We appreciate that you chose our hotel... More 

Pretoria, South Africa
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Very well located if you are using Haneda airport. Convenient shuttle to and from the airport. If you travel to Narita for a flight, it takes about 90 minutes from the airport and a taxi is an expensive alternative. Very friendly staff that is helpful. Free wi-fi. The rooms are neat, but VERY small. You cannot swing a cat in... More 

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ホテルJALシティ羽田東京, Front Desk at Hotel JAL City Haneda Tokyo, responded to this review

Thank you for your staying with Hotel JAL CITY Haneda Tokyo. We are glad that you had a good experience during your stay with us. For the guests whom have the early flight, in everyday morning, the free shuttle bus head to haneda airport starts from 4am and so does the breakfast. We are looking forward to serving you again.... More 

Breda
Top Contributor
87 reviews 87 reviews
37 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed February 19, 2015

I thoroughly appreciated the very helpful staff at the JAL City Hotel Haneda. It's close to the airport by either shuttle bus or train. The Anamoriinari train station is a very short walk across the street, and has easy elevators when you're carrying luggage. The breakfast is very nice, and the staff will make sure everything is great during your... More 

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ホテルJALシティ羽田東京, Front desk at Hotel JAL City Haneda Tokyo, responded to this review

Thank you for choosing Hotel JAL City Haneda Tokyo as the residence during your stay in Japan. We are very glad that you had a great experiment in our hotel with us. For the lack of ventilation in the room, we are very sorry any inconvenience that we caused. In this case, please kinldy infrom front desk, we are be... More 

1 review
5 of 5 stars Reviewed January 29, 2015 via mobile

The airport shuttle was easy to find. Make sure you go across the passageway after getting your baggage to the group bus area and stay in the waiting room. The shuttle bus driver will announce arrival. The room size was pretty decent considering standard rooms found in Japan. Very convenient and comfy!

Was this review helpful? Yes 1
ホテルJALシティ羽田東京, Front Desk at Hotel JAL City Haneda Tokyo, responded to this review

Thank you for choosing Hotel JAL City Haneda Tokyo as the residence during your stay in Japan. We are very glad that you had a great experiment in our hotel with us. For the guests whom have the early flight, in everyday morning, the free shuttle bus head to haneda airport starts from 4am and so does the breakfast. Please... More 

Sao Paulo, SP
Top Contributor
57 reviews 57 reviews
29 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed January 29, 2015 via mobile

I decided to stay at this hotel because my late arrive at Haneda Airport, after a very long flight. The room is very small, but clean. The shuttle service worked well, the staff is helpful and the breakfast very good. Good option if you need a room at Haneda area.

Was this review helpful? Yes 1
ホテルJALシティ羽田東京, Front Desk at Hotel JAL City Haneda Tokyo, responded to this review

Thank you for choosing Hotel JAL City Haneda Tokyo as the residence during your stay in Japan. We are very glad that you had a great experiment in our hotel with us. For the guests whom have the early flight, in everyday morning, the free shuttle bus head to haneda airport starts from 4am and so does the breakfast. Please... More 

Senior Contributor
22 reviews 22 reviews
22 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed January 27, 2015

Hotel pretty close to airport (5-10min), shuttle bus for free and worked very well. The area is not the most exciting but some smaller groceries across the street. ! ! Have in mind they drive on the left hand side so look in the right direction ! ! Rooms very small but ok, if you're tall you have to live... More 

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ホテルJALシティ羽田東京, フロント at Hotel JAL City Haneda Tokyo, responded to this review

Thank you for using Hotel JALCity Hanedatokyo,and we appreciate for contribution of your impression. Because our facilities are designed for Japanese,some foreign visitors feels too small.So we keep to make an efforts to offer better sercive replace an inconvenience. If you have any time to visit Tokyo,we hope your visiting our hotel again. Thank you very much again and again. More 

London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed January 27, 2015

Hotel is clean and tidy and staff very friendly. Very close to airport, has WiFi and a useful shuttle that runs early. All this is good. Rooms are very small and claustrophobic. This is usual for Tokyo but when combined with the indecipherable air conditioning system (the translation card did not help one bit) and blasting heat, it was not... More 

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ホテルJALシティ羽田東京, Reception at Hotel JAL City Haneda Tokyo, responded to this review

Thank you for your using our hotel,and we appreciate your bringing this issue to our attention. We are terribly sorry for causing you inconveniences.During winter season,usually our hotels`s air conditioner is set for heating .But everytime the guest choise a mode with heating or cooling.The trouble in this case was that there is no information to the guest how to... More 

Yokohama-shi, Kanagawa, Japan
Senior Contributor
35 reviews 35 reviews
20 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed January 22, 2015

During an unexpected layover in Tokyo I needed to find a hotel close to Haneda airport. JAL City Haneda is clean, the staff are attentive and friendly, and the location is ideal for those who need to get to Haneda, especially for an early flight. If the shuttle bus timetable doesn't suit, you are only 3 mins walk to Anamori... More 

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ホテルJALシティ羽田東京, フロント at Hotel JAL City Haneda Tokyo, responded to this review

Thank you for your accommodation. Please use again. Best regards, Front Matsui More 

Tokyo, Japan
Top Contributor
134 reviews 134 reviews
39 hotel reviews
104 helpful votes 104 helpful votes
4 of 5 stars Reviewed January 13, 2015

JAL City Haneda is located near the airport and is easily accessed by free airport shuttle bus. The airport is very clean and staff very friendly. What I found especially nice was they open the breakfast from 4AM to accommodate early travelers. As I was suffering from jet lag and couldn't sleep anyhow I really appreciated being able to hang... More 

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ホテルJALシティ羽田東京, Front Reception at Hotel JAL City Haneda Tokyo, responded to this review

Thank you for your staying with Hotel JAL CITY Haneda Tokyo. We are glad to receive your comment, we will use that as reference from now on. For the guests whom have the early flight, in everyday morning, the free shuttle bus head to haneda airport starts from 4am and so does the breakfast. We look forward to serving you... More 

Darlington
Top Contributor
126 reviews 126 reviews
41 hotel reviews
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed January 2, 2015

We arrived on an internal flight (into terminal one) and took advantage of the complimentary shuttle bus which is just across the road from the airport's main entrance. We only had to wait ten minutes for it to arrive and it took only ten minutes to get to the hotel. The reception staff were super efficient and spoke excellent English;... More 

Was this review helpful? Yes
ホテルJALシティ羽田東京, Front desk at Hotel JAL City Haneda Tokyo, responded to this review

Thank you for choosing Hotel JAL City Haneda Tokyo as the residence during your stay in Japan. We are very glad that you had a great experiment in our hotel with us. For the guests whom have the early flight, in everyday morning, the free shuttle bus head to haneda airport starts from 4am and so does the breakfast. Please... More 

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Staying in Haneda / Kamata

Neighborhood Profile
Haneda / Kamata
Haneda / Kamata is known for its airport with many hotels popping up with the increase in international flights. It’s also an area that offers many shrines and temples with ancient origins including Anamori Inari Shrine or Ikegami Honmonji temple which is visited by more than 300,000 people in October's Buddhist Oeshiki festival. The area around Kamata station is lined with restaurants and is lively until late at night. In particular, it’s known for the large collection of tasty gyoza specialists.

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