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All 97 Minato hotels

Andaz Tokyo Toranomon Hills

5.0 of 5 Hotel   |   1-23-4 Toranomon, Minato 105-0001, Tokyo Prefecture
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Ranked #14 of 97 Hotels / Ryokan in Minato
A recent review
4 of 5 stars reviewed yesterday
grumpykins Geneva, Switzerland
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121 reviews from our community

Traveler rating
    64
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    4
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Geneva, Switzerland
Top Contributor
52 reviews 52 reviews
30 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed yesterday NEW

Andaz is rather difficult to find if you're unfamiliar with Tokyo. I hired a car service to drive me from Haneda to the hotel and even with GPS, the driver had difficulty finding the valet entrance. The signage for Andaz is painfully subtle, so just look for the skyscraper labeled "Toranomon Hills" and that's the building. The location is in... More 

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AndazTokyoToranomon, 総料理長/料飲部長 at Andaz Tokyo Toranomon Hills, responded to this review
Google Translation

akusti様 過日はアンダーズ タヴァンへお越しいただき、誠にありがとうございました。また、貴重なご意見をお送り... More 

The Hague, The Netherlands
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

On business in Tokio for 2 days - Andaz was a great choice. I usually stay at Hyatt but this was better, especially the room. I don't know if I have a extra luxe room (my assistant booked) but the room was just amazing.

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AndazTokyoToranomon, General Manager at Andaz Tokyo Toranomon Hills, responded to this review

Dear RickVHolkand, Thank you for taking the time to positively review Andaz Tokyo Toranomon Hills. We are very delighted to hear that you enjoyed your overall stay. There are four categories (standard, view, delux and suite) in Andaz Tokyo. We hope you will try other rooms to enjoy views of Tokyo from different angles. We truly hope this 2 days... More 

New York City, New York
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Please allow me to establish a frame of reference - I've been traveling internationally since 1999 and typically log between 200k and 300k miles per year across 5 continents. I've stayed at everything as basic as a Premier Inn (UK) or Hampton Inn (US) or Tokyu Inn (JP) to more exclusive properties like the Westin on Langkawi Island, the Mondrian... More 

Was this review helpful? Yes 2
AndazTokyoToranomon, General Manager at Andaz Tokyo Toranomon Hills, responded to this review

Dear Ronn2pints, Thank you for taking the time to write a very positive review about your stay. We are delighted to hear you appreciated your overall experience at Andaz Tokyo Toranomon Hills, especially the service provided by Andaz host.We are looking forward to having you back in our hotel in a very near future. Best Regards Arnaud de Saint-Exupery General... More 

Seoul, South Korea
1 review
5 of 5 stars Reviewed 2 weeks ago

This hotel is fantastic. I stayed here for my Christmas holiday from December 22nd to December 25th and I have to say that it was one of my best hotel stays I have ever had. When I arrived to the hotel, it was amazing! The elevator went to the 50th floor where I went to check in. There was another... More 

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AndazTokyoToranomon, General Manager at Andaz Tokyo Toranomon Hills, responded to this review

Dear Cameron K, Thank you very much for staying at Andaz Tokyo Toranomon Hills for your special Christmas holiday. We are very pleased to hear that you enjoyed your overall stay and you even had time to try Andaz Tavern and AO Spa and Club. We really hope this stay will bring you back next time you will be in... More 

Singapore, Singapore
Top Contributor
112 reviews 112 reviews
104 hotel reviews
101 helpful votes 101 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I love, love, love this hotel! The Andaz brand is a totally new concept from Hyatt. I presume it stands for: Boutique-ish. Exclusive. High-end. At least that’s how I ended up feeling there. It is located in a brand new high-rise called Toranomon Towers very close to the Royal Palace. The lobby is on the 50th floor and the rooms... More 

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AndazTokyoToranomon, General Manager at Andaz Tokyo Toranomon Hills, responded to this review

Dear bojantercon, Thank you for this very positive review about Andaz Tokyo Toranomon Hills and thank you again for sharing beautiful photos. We are glad to hear that you enjoyed your overall stay and the Andaz concept. We definitely hope it will make you come back the next time you will be in Tokyo. Best Regards Arnaud de Saint-Exupery General... More 

Bethesda, Maryland
Contributor
13 reviews 13 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Put up in the Andaz by my hosts - and I could not be happier. Exquisite service from check in throughout the entire stay. Food was very good, but I only had lunch and breakfast. I actually liked the lunch at the bar better than the restaurant as the latter has a kind of european-asian fusion, whereas I preferred the... More 

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AndazTokyoToranomon, General Manager at Andaz Tokyo Toranomon Hills, responded to this review

Dear Leslie B, Thank you for your review about Andaz Tokyo Toranomon Hills. We are glad to hear you enjoyed your stay and had the time to try the restaurant and the AO Spa & Club area. We hope this experience of Andaz Tokyo concept will make you come back your next stay in Tokyo. Best Regards Arnaud de Saint-Exupery... More 

Canberra
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed 3 nights in late December 2014. Had a deluxe room on lev 48 with incredible views stretching from Tokyo Tower, Roppongi Hills (with Mt Fuji clearly visible just to the left) and all the way to Shinjuku.Hotel was very stylish and service was impeccible. Thoroughly enjoyed the buffet breakfast and room service for dinner. Reception staff were very attentive,... More 

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AndazTokyoToranomon, General Manager at Andaz Tokyo Toranomon Hills, responded to this review

Dear ACanberra, Thank you so much for this positive review about your stay at Andaz Tokyo Toranomon Hills. We are very pleased to hear that you appreciated the overall concept of the hotel and enjoyed exploring Tokyo. We definitely hope it will make you come back the next time you will be in Tokyo. Best Regards Arnaud de Saint-Exupery General... More 

Tokyo, Japan
Senior Contributor
45 reviews 45 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 3 weeks ago

It's several minutes walk from Toranomon station but would not miss the 50+ tall & newest additional building around the area. Several fine dining bars and restaurant can be found. There is wheelchair access at far side of the escalators. Whole area is clean & well maintained with outside seating on 2nd floor to enjoy spring or summertime breeze while... More 

Was this review helpful? Yes 1
Contributor
15 reviews 15 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My Wife and I spend few days in Tokyo last December, and I must say this personalized hotel beat all my experience have before. The interior are modern contemporaneous with a lot of wood log tables to warm up the ambiance on the high ceilings atrium located on the 51 floor; the rooms are very private with only few per... More 

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AndazTokyoToranomon, General Manager at Andaz Tokyo Toranomon Hills, responded to this review

Dear Marco A, Thank you so much for this positive review about your stay at Andaz Tokyo Toranomon Hills. We are very glad to hear that you and your wife appreciated the overall concept of the hotel. We really hope this experience will bring you back next time you will be in Tokyo. We are looking forward to having you... More 

London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stunning views but exceptionally quiet and really very average amenities.Rooms are spacious but food very average -from room service to breakfast this hotel is a far cry from Typical Japanese service. The Hyatt Roppongi is a much better option -it belongs to the same chain and is far more happening.

Was this review helpful? Yes 1
AndazTokyoToranomon, General Manager at Andaz Tokyo Toranomon Hills, responded to this review

Dear Claudine000, Thank you so much for taking the time to write a review about your stay at Andaz Tokyo Toranomon Hills. We are glad to hear that you appreciated our specious room and the views. We are definitely trying every day to improve the service offered and hope this will be visible especially at the restaurants when you next... More 

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Additional Information about Andaz Tokyo Toranomon Hills

Address: 1-23-4 Toranomon, Minato 105-0001, Tokyo Prefecture
Phone Number:
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Minato
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Andaz Tokyo Toranomon Hills 5*
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Also Known As:
Andaz Tokyo Toranomon Hills Japan
Hotel Style:
#8 Spa Hotel in Minato
#12 Luxury Hotel in Minato

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