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All 92 Minato hotels

The Ritz-Carlton Tokyo

5.0 of 5 Hotel   |   9-7-1 Akasaka, Minato, Tokyo Prefecture 107-6245, Japan
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Ranked #7 of 92 Hotels in Minato
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Sean M Washington DC, District of Columbia
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665 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Washington DC, District of Columbia
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
5 of 5 stars Reviewed yesterday NEW

The service at this hotel was amazing! I would spend a little extra and get a room on the club floor. The views are spectacular no matter which of the two floors you are on and the food is ok if you are coming and going in between work.

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Bali, Indonesia
Senior Contributor
33 reviews 33 reviews
19 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I have seen some rather disappointing reviews here recently, and maybe I am not as fussy as others, but I had a very good 4 day stay here. All the staff were helpful, service was great, they helped me arrange a number of things - and all with a polite smile and great English. I guess the food selection on... More

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Alexandria, VA
Top Contributor
54 reviews 54 reviews
25 hotel reviews
64 helpful votes 64 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I expected so much from this hotel, because I've stayed in many Ritz Carlton hotels and I've had flawless service - but not in Tokyo! I was on the club floor and had access to the lounge which serves drinks and snacks throughout the day. What annoyed me so much was, even though we stayed four nights the same staff... More

Was this review helpful? Yes 1
Nicolas K, Manager at The Ritz-Carlton Tokyo, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments regarding your stay at The Ritz-Carlton, Tokyo. All our Ladies and Gentlemen are committed to providing a truly memorable stay and service for our guests and I sincerely apologize that we have failed to provide you with the service we are known for. I can assure that... More

New York City, New York
14 reviews 14 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

The entire experience at this property is amazing. We were greeted upon arrival and personally escorted to the lobby level where the hotel begins and rises 9 floors atop of the 53 story building in the Roppongi District. Attention to detail was abundant. We were personally escorted to our room where a beautiful snack was awaiting us. The Club Room... More

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11 reviews 11 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Wonderful hotel in an area close to businesses and government. Rooms were large and bright; the bathrooms outstanding. Some logistical challenges as lobby is on 50th floor, access to shops and building is a walk through a maze which is not well marked. Be prepared for a very expensive experience. The prices at the Bar and hotel restaurants are very... More

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Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The Service was excellent. The views from our room on the 49th floor was amazing. We were able to get a picture with a rainbow in the background and overlooking the skyline of Tokyo. The Sushi and brunch presentation was above par. Well recommended.

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Barcelona, Spain
Top Contributor
119 reviews 119 reviews
33 hotel reviews
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed August 23, 2014

I have stayed in many Ritz Carlton in my life but this one is by far the best. Location is perfect, right at the top of Midtown Tower, top level shopping, great cafés and entertainment on Tokyo´s high end shopping mall. The hotel is very classy and has a very nice decor. The rooms are great, I stayed at the... More

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Walnut Creek, California
Senior Contributor
39 reviews 39 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed August 20, 2014

I was impressed with the guest rooms and common facilities. The guest rooms were very spacious, high tech (control panel for your toilet!!?), and comfortable. The gym, restaurant and lobby bar were all large, yet broken up so that background noise was never a problem. Expensive, but a very nice hotel.

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Falls Church, Virginia
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 19, 2014

My family recently took a trip to Tokyo, and we chose this hotel over Tokyo's plethora of luxury hotels for it's location. Situated at the heart of Tokyo Midtown, it is a block away from the clubs and stores of Roppongi and has an entrance to Tokyo Metro's Oedo line right in front of the building from which you can... More

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Senior Contributor
24 reviews 24 reviews
22 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed August 15, 2014

I stayed at the Riz-Carlton Tokyo for a week in May 2014. The hotel has everything that you would want from an international hotel - large, comfortable rooms with excellent views, fantastic food and very good service. It also has a lovely bar area in the lobby on the 45th floor. I ate in the restaurant for breakfast every day... More

Was this review helpful? Yes 1
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Additional Information about The Ritz-Carlton Tokyo

Address: 9-7-1 Akasaka, Minato, Tokyo Prefecture 107-6245, Japan
Phone Number:
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Minato
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Ritz-Carlton Tokyo 5*
Number of rooms: 248
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Also Known As:
Ritz-Carlton Tokyo Hotel Minato
Ritz Carlton Minato
Ritz Tokyo
Minato Ritz-Carlton
The Ritz-Carlton Tokyo Japan

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