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All 94 Minato hotels

The Ritz-Carlton Tokyo

5.0 of 5 Hotel   |   9-7-1 Akasaka, Minato, Tokyo Prefecture 107-6245, Japan
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Ranked #8 of 94 Hotels / Ryokan in Minato
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Nicolas S Minato-ku, Tokyo, Japan
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688 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Minato-ku, Tokyo, Japan
1 review
5 of 5 stars Reviewed yesterday NEW

Beautiful view in the restaurant, the service was perfect! 20th Birthday really successful! I had this incredible wagyu beef in a pinot noir sauce, just melting in mouth. The new dishes of Chef Miyazaki are a success!

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New York City, New York
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

when I am in Tokyo, I either stay here or Shangri-La. this time I stayed at Ritz Carlton. as usual, service level was wonderful. the cleanliness the level of interior finish and attention to detail, excellent, especially after staying in other Asian cities where you can see unevenand poor quality interior finish, etc. Location is great, especially the wholeTokyo Midtown... More

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Singapore, Singapore
1 review
5 of 5 stars Reviewed 6 days ago NEW

body language is bad. Speaks with very little courtesy and no smile? Am I in a Ritz Carlton? I love Ritz Carlton for its reputation as the best, please do not allow unhappy employees to spoil your image.

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RCTokyo, Manager at The Ritz-Carlton Tokyo, responded to this review

Dear Valued Guest, Thank you for taking the time to comment about your recent stay. At The Ritz-Carlton, Tokyo, we strive to provide the best service to our guests, and I apologize to hear that we have failed you with that. I can assure you that I will personally ensure that we provide the proper training to the gentleman you... More

San Diego, California
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

The hotel was fairly standard Ritz Carlton, so the real stand-out here was the exceptional staff. Extremely friendly and courteous. The room was spacious with a nice view of Mt. Fuji. The gym was clean and seemed to have newer equipment. The hotel is located above the Midtown shopping mall and was within minutes' walk of the Roppongi station. Very... More

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RCTokyo, Manager at The Ritz-Carlton Tokyo, responded to this review

Dear 1AlohaTraveler, Thank you for sharing your valuable insights from your recent stay with us, your feedback helps us very much to focus on what is important to our guests. We are very pleased to hear that Mt. Fuji view from our spacious room in 248 meters tall building and gym equipment has met your expectation and that our ladies... More

Moscow, Russia
Senior Contributor
33 reviews 33 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Very elegant, as usually high quality food in restaurants and bars , very good spa, very good location. I like the bathroom very much, especially TOTO washlet. Of course, the breathtaking view from 50th floor. Also, I' m very satisfied with conference and banketing services. Location is very - near green garden. Possibly walking around and jogging.

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RCTokyo, Manager at The Ritz-Carlton Tokyo, responded to this review

Dear EvnevichN, Thank you for your continuous patronage to the Ritz-Carlton Tokyo and sharing your valuable insights from your recent stay in Japan! I am very pleased to hear that you enjoyed your stay with us and that our ladies and gentlemen from Conference and Banquet Service were able to assist you during your stay. I believe that they will... More

Fort Lauderdale, Florida
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Tokyo, Japan, is complicated, international -- yet firmly Asian, and urban busy with innumerable moving parts. Ritz Carlton Tokyo is likewise a marvel of countless, ever turning hospitality parts confidently interacting to the delight of an international guest base. The hotel is a fine movement Swiss watch (with Tokyo kinetics) ticking away at the comings and goings of global Urbanites... More

Was this review helpful? Yes 1
RCTokyo, Manager at The Ritz-Carlton Tokyo, responded to this review

Dear Terry B, Thank you for sharing the extensive feedback on your recent stay in Japan! We are so pleased to hear that you had a memorable stay with us at the the Ritz-Carlton Tokyo! It seems like you truly enjoyed our photogenic Tokyo City and Mt. Fuji view from the tall high rise building in Midtown as well as... More

Zurich, Switzerland
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel is located directly above Tokyo Midtown shopping mall and has easy access to Roppongi station. Roppongi Hills shopping mall is also a couple of blocks away accessible via the metro/subway tunnels. [I don't recommend either Tokyo Midtown or Roppongi Hills for shopping]. The hotel's Japanese restaurant was under renovation during our stay but there are many other delicious... More

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RCTokyo, Manager at The Ritz-Carlton Tokyo, responded to this review

Dear Serene H, Thank you for staying with us on your recent trip toJapan, we are delighted to learn that you enjoyed your experience at the Ritz-Carlton Club floor. I am very pleased to hear that our room and gym experience has met your expectation and that our ladies and gentlemen were able to assist you during your stay. Japanese... More

San Francisco, California
Contributor
16 reviews 16 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is luxurious, beautiful and with exceptional service. The rooms were spacious with great views of Tokyo. However, I thought the location was inconvenient for tourists. When using the trains & subways, I always had to transfer at a bigger station, which became annoying after awhile, esp if you get stuck during "rush" hour and have to squeeze yourself... More

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RCTokyo, Manager at The Ritz-Carlton Tokyo, responded to this review

Dear n0buchan, Thank you for your taking the time to write your feedback about our hotel. We are so pleased to learn you enjoyed your stay and that our room products, size and services have met your expectations. I am sorry to learn that you found our location to be of inconveniences; when traveling during rush hour in Tokyo, regardless... More

Budapest, Hungary
Top Contributor
67 reviews 67 reviews
45 hotel reviews
379 helpful votes 379 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My family and I are VERY frequent travelers so we have a fairly good baseline to judge good from bad and very good from world class. Without any reservations, I feel comfortable saying that this hotel has some of the best staff we have encountered anywhere in the world. On this trip to Tokyo, we actually did not stay at... More

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RCTokyo, Manager at The Ritz-Carlton Tokyo, responded to this review

Dear FrankMarton, Thank you for your continuous patronage to the Ritz-Carlton Tokyo and taking your time to visit Tower's Grill Restaurant. We are very pleased to hear that you enjoyed the dining experience of Tower's Grill Restaurant and that our ladies and gentlemen were able to assist you with positive manner. They are greatly encouraged by your positive feedback. Your... More

Sydney, Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I've stayed at the Ritz Carlton Tokyo last year and had such a great time that I have booked into it again this year. Pre arrival service was great with dinging reservations arranged promptly by the concierge team. The arrival experience was great with staff readily at your service as soon as you step off your car. I have booked... More

Was this review helpful? Yes
RCTokyo, Manager at The Ritz-Carlton Tokyo, responded to this review

Dear Uncle_KenKen, Thank you for your continuous patronage to the Ritz-Carlton Tokyo and sharing your valuable insights from your recent stay in Japan! You are our most valued guest and it is a pleasure to learn that you were comfortable with Pre arrival service arranged by our concierge team. It is also wonderful to read that arrival experience was among... More

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Additional Information about The Ritz-Carlton Tokyo

Address: 9-7-1 Akasaka, Minato, Tokyo Prefecture 107-6245, Japan
Phone Number:
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Minato
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Ritz-Carlton Tokyo 5*
Number of rooms: 248
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Also Known As:
Ritz-Carlton Tokyo Hotel Minato
Ritz Carlton Minato
Ritz Tokyo
Minato Ritz-Carlton
The Ritz-Carlton Tokyo Japan

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