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The Ritz-Carlton Tokyo

5.0 of 5 9-7-1 Akasaka, Minato 107-6245, Tokyo Prefecture
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The Ritz-Carlton Tokyo
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The Ritz-Carlton Tokyo
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733 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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New York City, New York
Contributor
19 reviews 19 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the Ritz Tokyo for several nights right before Christmas and right after Christmas. The service level was superb--everyone from the concierge team, front desk personnel, restaurant staff, club level attendants, bellmen, and maid service. The hotel is conveniently located in the Midtown complex, which has many restaurants, shops, a small museum, a high end supermarket, and 7-11... More 

Was this review helpful? Yes 1
Masanori H, Hotel Manager at The Ritz-Carlton Tokyo, responded to this review

Dear ManhattanGuy, Thank you for taking your time to write about your last stay at Ritz Carlton, Tokyo. It is a great pleasure to read your comments regarding the service, hotel facilities, Hotel area information as well as your feedback from our restaurants. Please do not hesitate to contact me personally whenever convenient for you. I truly look forward to... More 

Buenos Aires, Argentina
Top Contributor
101 reviews 101 reviews
59 hotel reviews
107 helpful votes 107 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Ritz Carlton Tokyo provided us with the best possible views from the room of the extravagant city of Tokyo, the location is very nice and quiet. The hotel has the lobby in floor 45, our suite was in Floor 53, so we had amazing views to both towers and even , from the concierge lounge, we could easily spot... More 

Was this review helpful? Yes 1
Nicolas K, Executive Assistant Manager, Rooms at The Ritz-Carlton Tokyo, responded to this review

Dear Valued guest, Thank you for taking the time to write about your experience at The Ritz-Carlton, Tokyo. It is a great pleasure to read your comments regarding the service at the Club level as well as the restaurants. I will definitely make sure to share these with the team. Allow me to also thank you for the warm words... More 

Beverly Hills, California
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Had a wonderful experience with my family trip to Tokyo staying at The Ritz Carlton with arrangements made via American Express Platinum where we had four nights for the price of three. We arrived at Haneda airport which was about a $70 taxi ride, much better then the $120 fair to Norita. Arrived early morning and felt warmly welcomed by... More 

Was this review helpful? Yes 2
Masanori H, Manager at The Ritz-Carlton Tokyo, responded to this review

Dear traveldoc1958, Thank you very much for your wonderful review and for highlighting the service experienced during your recent visit. It was very rewarding to read that the dedication and professionalism of our Ladies & Gentlemen was noted and appreciated by you. We look forward to welcoming you back soon. Sincerely yours, Masanori Hosoya Hotel Manager More 

USA
Top Contributor
172 reviews 172 reviews
28 hotel reviews
72 helpful votes 72 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Ritz-Carlton Tokyo is definitely one of the premier hotels in Tokyo's Minato area. As a solo female traveler, most people advised me that my experience could be mixed in Tokyo, but it was nothing but superb. The Ritz Carlton is located on the 45th to 50th floors of the highest building on Tokyo, so no matter which room you... More 

Was this review helpful? Yes 1
Masanori H, Manager at The Ritz-Carlton Tokyo, responded to this review

Dear MoonlightRainSea, Warm Greetings from The Ritz-Carlton, Tokyo. Thank you very much for your recent stay with us. I truly appreciate that you took time to share your feedback with us. I am very pleased to hear that you enjoyed your stay, please do not hesitate to contact me personally whenever you back in the near future. Once again, thank... More 

Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We spend our new year vocation in Japan and we chose Ritz carton tokyo to stay in .. The hotel was great on all ..location,service,food,entertainment. It's connected to a mall and metro station and it located in the heart of the city . The frensh resturant Azure and the Grill tower resturant was serving the best food ever . I... More 

Was this review helpful? Yes 1
Masanori H, Hotel Manager at The Ritz-Carlton Tokyo, responded to this review

Dear Mariam E, Warm Greetings from The Ritz-Carlton, Tokyo. Thank you very much for your recent stay and spending time to share your feedback with us. We are thrilled to read that you have had a great experience in our restaurants too. We look forward to welcoming you back very soon. Sincerely, Masanori Hosoya Hotel Manager More 

Barcelona, Spain
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We visited Tokyo and we selected Ritz Carlton Hotel because of my Friends recommendation. First impression was "Wow"!! what a great stuff working in this hotel!! The room with stunning views, superb decoration, great bed (i ordered for my christmas present!!), wide spaces, cleanliness ... I wish enjoy this the rest of my life! Of course, staying in Roppongi district... More 

Was this review helpful? Yes 2
Masanori H, Hotel Manager at The Ritz-Carlton Tokyo, responded to this review

Dear Ms. Marta R, Warm Greetings from The Ritz-Carlton, Tokyo. Thank you very much for your recent stay with us. I truly appreciate that you took time to share your feedback with us. I am very pleased to hear that you enjoyed your stay and that our ladies and gentlemen were able to assist you during your stay. I believe... More 

London, United Kingdom
Contributor
16 reviews 16 reviews
16 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We had a great time walking to dinner every night. It is close to every type of Japanese Cuisine you may want. It is also next to a very upscale mall, mostly food, so if you are a foodie, this it the place to stay. Wonderful service, and comfortable rooms.

Was this review helpful? Yes 1
Masanori H, Manager at The Ritz-Carlton Tokyo, responded to this review

Dear Expat_traveller Thank you for taking the time to write after your visit. We very much appreciate your kind comments about the public spaces, food and location, and recommendation. We look forward to your next stay and I hope we have a chance to meet then. Masanori Hosoya Hotel Manager More 

Sant Pere de Ribes, Spain
1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

I stayed 2 nights in the Tokyo Ritz Carlton and became a superb experience. I had stayed before in several hotels in Tokyo and be far the exquisite and at the same time friendly service outperforms other hotels I the same category. My room was spotless, with superb views and with the silence that helped relax and recover. Superb breakfast... More 

Was this review helpful? Yes
Masanori H, Manager at The Ritz-Carlton Tokyo, responded to this review

Dear Mr. Antonio C, Warm Greetings from The Ritz-Carlton, Tokyo. Thank you very much for your recent stay with us. I truly appreciate that you took time to share your feedback with us. I am very pleased to hear that you enjoyed your stay and that our ladies and gentlemen were able to assist you during your stay. I believe... More 

San Francisco, California
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

5 star hotel with excellent service and facilities. Staff was very helpful and friendly. Fantastic stay and will definitely be back. Central location close to train station. Ideal for tousrists and business travelers.

Was this review helpful? Yes
Masanori H, Manager at The Ritz-Carlton Tokyo, responded to this review

Dear MikeGuna, Thank you very much for your recent stay with us. I truly appreciate that you took time to share your feedback with us. I am very pleased to hear that you enjoyed your stay and that our ladies and gentlemen were able to assist you during your stay. I believe that they will surely be greatly encouraged by... More 

Singapore, Singapore
Contributor
18 reviews 18 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed December 19, 2014

When I go to Tokyo I usually stay at the Mandarin Oriental. This time, however, I stayed at the Ritz. As ever it did not disappoint. Service outstanding. In room dining the usual high quality. Bedrooms well presented and the usual large marble bathrooms. In addition the facilities (gym / pool etc ) were great with stunning views across to... More 

Was this review helpful? Yes 1
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Additional Information about The Ritz-Carlton Tokyo

Address: 9-7-1 Akasaka, Minato 107-6245, Tokyo Prefecture
Phone Number:
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Minato
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Ritz-Carlton Tokyo 5*
Number of rooms: 248
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Also Known As:
Ritz-Carlton Tokyo Hotel Minato
Ritz Carlton Minato
Ritz Tokyo
Minato Ritz-Carlton
The Ritz-Carlton Tokyo Japan
Hotel Style:
#2 Business Hotel in Minato
#5 Spa Hotel in Minato
#7 Luxury Hotel in Minato
#9 Family Hotel in Minato
#9 Romantic Hotel in Minato

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