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All 94 Minato hotels

The Ritz-Carlton Tokyo

5.0 of 5 Hotel   |   9-7-1 Akasaka, Minato, Tokyo Prefecture 107-6245, Japan
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The Ritz-Carlton Tokyo
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Ranked #7 of 94 Hotels / Ryokan in Minato
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
gela0904
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671 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (81)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
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2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Nice view n very good location. Good service! Love it. Have a lot of restaurants and bars near by, we found it amazing before dinner just have an aperitif at the club on 53/F, nice view n relax! Worth to stay.

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Contributor
18 reviews 18 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Nothing but good things to say about this hotel. It's screams class, charisma and style. Also the steak in the grill was exquisite. The rooms, the view, the employees and its location, all just make this a place to breath in deeply in and enjoy every moment. Certainly on my list of places to visit again.

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RCTokyo, Manager at The Ritz-Carlton Tokyo, responded to this review

Dear Mark P, Thank you for staying with us. We are happy to learn that you had a pleasant stay at our hotel and we wish to welcome you back again to experience the luxury at its highest! Our Japanese restaurant will reopen the 4th of December. Looking forward to welcoming you again. Best Regards, Quality Manager More

Annecy, France
Senior Contributor
46 reviews 46 reviews
25 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 1 week ago

The Ritz Carlton is located on the tower next to the best shopping mall in tokyo called “ Midtown”. The hotel starts on the 45th floor. From the 45th floor lobby featuring a lobby lounge, famous for its afternoon tea. You have as well the tower grill and the “Azur” French seafood restaurant. The rooms are very comfortable with large... More

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RCTokyo, Manager at The Ritz-Carlton Tokyo, responded to this review

Dear 760pieto, Thank you very much for sharing your experience. We truly value your feedback for our continuous improvement. Thank you very much for staying with us again, and we hope to welcome you back in the future. Yours sincerely, Quality Manager More

portland, oregon
Senior Contributor
44 reviews 44 reviews
26 hotel reviews
124 helpful votes 124 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a super hotel. Quiet. Serene. Traditional. Absolutely no bling-which is our preference. With a staff that works to make you feel like a welcome "guest". For a first time visitor to Tokyo, particularly one who had just fled Hong Kong and its street protests and more specifically, the concern that the army was about to attack its citizens... More

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RCTokyo, Manager at The Ritz-Carlton Tokyo, responded to this review

Dear hotelfan, Thank you for staying with us on your recent trip to Japan, we are delighted that you enjoyed your experience at the Ritz-Carlton Club floor. We hope that this was the first of many stays and it would be our pleasure to welcome you back in the near future. I am very pleased to hear that you enjoyed... More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago via mobile

There would be millions of ways in experiencing Tokyo ; yet if you are a busy person who can only squeeze a couple of days to relax , sightsee and shop around this fantastic city, The ritz carlton tokyo ought to be your first choice. Duration of stay : 2 nights (28/9/2014-30/9/2014) Location : The location of Ritz Carlton is... More

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RCTokyo, Manager at The Ritz-Carlton Tokyo, responded to this review

Dear William N, Thank you for sharing your valuable insights from your recent stay with us, your feedback helps us very much to focus on what is important to our guests. I am very pleased to hear that you enjoyed your stay especially about Room service experience and that our ladies and gentlemen, (including Sakamoto, Tanaka and Yokoyama mentioned in... More

Washington DC, District of Columbia
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

The service at this hotel was amazing! I would spend a little extra and get a room on the club floor. The views are spectacular no matter which of the two floors you are on and the food is ok if you are coming and going in between work.

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RCTokyo, Manager at The Ritz-Carlton Tokyo, responded to this review

Dear Sean M, Thank you very much for sharing your experience. We truly value your feedback for our continuous improvement. Thank you very much for staying with us again, and we hope to welcome you back in the future. Yours sincerely, Quality Manager More

Bali, Indonesia
Senior Contributor
37 reviews 37 reviews
21 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I have seen some rather disappointing reviews here recently, and maybe I am not as fussy as others, but I had a very good 4 day stay here. All the staff were helpful, service was great, they helped me arrange a number of things - and all with a polite smile and great English. I guess the food selection on... More

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RCTokyo, Manager at The Ritz-Carlton Tokyo, responded to this review

Dear Mr. Scott_Lombok, Thank you very much for sharing your experience. We truly value your feedback for our continuous improvement. Thank you very much for staying for the Club Floor with us, and we hope to welcome you back in the future. Yours sincerely, Quality Manager More

Alexandria, VA
Top Contributor
55 reviews 55 reviews
25 hotel reviews
73 helpful votes 73 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I expected so much from this hotel, because I've stayed in many Ritz Carlton hotels and I've had flawless service - but not in Tokyo! I was on the club floor and had access to the lounge which serves drinks and snacks throughout the day. What annoyed me so much was, even though we stayed four nights the same staff... More

Was this review helpful? Yes 2
Nicolas K, Manager at The Ritz-Carlton Tokyo, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments regarding your stay at The Ritz-Carlton, Tokyo. All our Ladies and Gentlemen are committed to providing a truly memorable stay and service for our guests and I sincerely apologize that we have failed to provide you with the service we are known for. I can assure that... More

New York City, New York
Contributor
14 reviews 14 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 19, 2014

The entire experience at this property is amazing. We were greeted upon arrival and personally escorted to the lobby level where the hotel begins and rises 9 floors atop of the 53 story building in the Roppongi District. Attention to detail was abundant. We were personally escorted to our room where a beautiful snack was awaiting us. The Club Room... More

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Contributor
11 reviews 11 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed September 8, 2014

Wonderful hotel in an area close to businesses and government. Rooms were large and bright; the bathrooms outstanding. Some logistical challenges as lobby is on 50th floor, access to shops and building is a walk through a maze which is not well marked. Be prepared for a very expensive experience. The prices at the Bar and hotel restaurants are very... More

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Additional Information about The Ritz-Carlton Tokyo

Address: 9-7-1 Akasaka, Minato, Tokyo Prefecture 107-6245, Japan
Phone Number:
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Minato
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Ritz-Carlton Tokyo 5*
Number of rooms: 248
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Also Known As:
Ritz-Carlton Tokyo Hotel Minato
Ritz Carlton Minato
Ritz Tokyo
Minato Ritz-Carlton
The Ritz-Carlton Tokyo Japan

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