We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 17 Minato accommodations

New Sanno Hotel

Save Saved
You added New Sanno Hotel to your Saves list
4-12-20, Minami-Azabu, Minato, Tokyo Prefecture 106-0047, Japan
Hotel amenities
  • Overview
  • Reviews (149)
  • Photos (59)
  • Similar Hotels
  • Amenities
  • Q&A (1)
  • Room tips (18)
  • Location
  • More
New Sanno Hotel
Ranked #1 of 17 Specialty lodging in Minato
Certificate of Excellence 2014
We can't find prices for this accommodation
Our online travel partners don't provide prices for this accommodation, but we can search other options in Minato
Check In Check Out
Write a Review

149 people have reviewed this hotel

Traveler rating
See reviews for
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Any
English first
San Diego, California
Top Contributor
58 reviews 58 reviews
26 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My husband retired from the military so we are eligible to stay at this hotel. This hotel is in a great location to see sights of Tokyo and also to visit Tokyo Disney because there's a metro station nearby. Hotel is clean and well-maintained. Staff were super friendly. You can't beat the price for the location. Hope to be back... More

Was this review helpful? Yes
Chula Vista, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Stayed at The New Sanno, and what an outstanding experience. From check in to check out everything was superb. I would recommend this hotel as your go to location for your stay in Tokyo. I will visit again and again, the service, location, and affordability cannot be matched. Loved it!

Was this review helpful? Yes 1
Tokyo, Japan
Senior Contributor
28 reviews 28 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

I stay at the New Sanno monthly on business. If you want to experience the many sites of Tokyo, this is a great location to do it from. The rooms are average compared to most hotels in the Unites States. There is a small BX/shoppette on the site which is very convenient. The pool and gym are okay. The coffee... More

Was this review helpful? Yes 1
Tokyo, Japan
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I took my husband here for his birthday. We really enjoyed our quick and kind room service staff. The food was delicious. We've stayed here several times. It is located in a great location. We enjoyed walking (several miles) and observing the different sights. Tip- Our trip was Sunday- Tuesday. The really nice restaurants were not open during our stay.... More

Was this review helpful? Yes 1
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is hands down awesome. This hotel is only available to military so if you're looking to totally get away from it all and submerge yourself in the "Tokyo experience" you should probably stay someplace else (but, before you do SERIOUSLY consider the value and service this place provides, which is A+). The New Sanno is in a great... More

Was this review helpful? Yes 1
Okeechobee, Florida
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My Son and I went on an awesome seven day sumo wrestling trip that included a tour of Tokyo, Shibuya, and Shinjuku. New Sanno hotel never fails to have luxuriou rooms and excellent customer service. Great stay

Was this review helpful? Yes
Columbia, South Carolina
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Can not beat this place. Always clean rooms with curtious staff. Had a sick child with water in hisear one night and they went out and got medicine for us. Staff really does go above and beyond on a daily basis. right around the corner from Hiro-o train station (no elvator/escalator access so be aware with strollers). always discover something... More

Was this review helpful? Yes
Oklahoma City, Oklahoma
Top Contributor
57 reviews 57 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed July 17, 2014

We stayed at the New Sanno on several occasions over 2 years and enjoyed every experience. Reservations are limited so be sure to book far in advance, but the hotel is great, the pool is great and the location is great. We based most of our Tokyo exploring out of the New Sanno because it was nice and had free... More

Was this review helpful? Yes 1
Kailua, Hawaii
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 13, 2014

If you have the means I highly recommend it. More room, comfort, and services than you'll find anywhere else in Tokyo for the price. They have excellent Wifi, a pool, restaurants, shops, and very helpful staff. Easy access to the metro and located plenty of quality restaurants.

Was this review helpful? Yes
12 reviews 12 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 2, 2014

Wonderful area, Hero District, and great amenities for US Authorized DoD folks. Rooms could use a refresh, but the super low cost in Tokyo for a large room, pool, fitness center, etc is great. One of the better MWR Naval facilities, I believe.

Was this review helpful? Yes 1
Owners: What's your side of the story?
If you own or manage New Sanno Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to New Sanno Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about New Sanno Hotel

Address: 4-12-20, Minami-Azabu, Minato, Tokyo Prefecture 106-0047, Japan
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Minato
Price Range (Based on Average Rates): $
Also Known As:
New Sanno Hotel Tokyo, Japan

59 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (60)
Room/suite (18)
Hotel & grounds (13)
Dining (5)
Pool/beach area (1)
View from room (3)
Bathroom (2)
Other (18)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
hotels in Minato with
any amenities


Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool
Official Description (provided by the hotel)
This hotel is open only to holders of specific United States Military Identification cards. Please contact the hotel directly for further information. ... more   less 
Number of rooms

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of New Sanno Hotel and other travelers.
1 question

See all questions (1)

Questions? Get answers from New Sanno Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer