We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 93 Minato hotels

Grand Hyatt Tokyo

5.0 of 5 Hotel   |   6-10-3 Roppongi, Minato, Tokyo Prefecture 106-0032, Japan
Hotel website
Hotel deals
Hotel amenities
Offers & Announcements
Bed & Breakfast Package
Save Saved
You added Grand Hyatt Tokyo to your Saves list
Grand Hyatt Tokyo
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
92%
Ranked #2 of 93 hotels in Minato
A recent review
5 of 5 stars reviewed 2 days ago
robbieh836 Sydney, Australia
  • Reviews (831)
  • Photos (333)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (115)
  • Location
  • More
Write a Review

831 people have reviewed this hotel

Traveler rating
    542
    224
    39
    19
    7
See reviews for
124
191
104
317
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (115)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Spanish first
  • Any
English first
Sydney, Australia
Senior Contributor
22 reviews 22 reviews
21 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Wasn't sure what to expect being my first trip to Japan. Location was really good, close to the subway, close to shops and restaurants. I found it easy to get around from the hotel to different parts of Tokyo. Staff were very friendly and helpful, providing maps and making bookings where needed. The Hotel booked Sukiyabashi Jiro and Narisawa on... More

Was this review helpful? Yes
Los Angeles, California
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We arrived quite early in the morning, with children. We fully expected to have to wait until much later to check in. This hotel was Very accommodating! They checked us in, and had a room for us in just 20 minutes. Staff was extremely helpful and friendly at both the front desk and in the club level lounge.

Was this review helpful? Yes
Boston, Massachusetts
Senior Contributor
31 reviews 31 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed four nights at this hotel end of June, beginning July. The location is excellent, the staff is incredibly nice, and the suite that we had was one of the more spacious hotel suites that we've seen. We have Hyatt diamond status which probably helped with an upgraded room, and we were also able to be on a club... More

Was this review helpful? Yes
Singapore, Singapore
2 reviews
4 of 5 stars Reviewed 1 week ago NEW

It is what you would expect from a world-class luxury hotel and prices are well-justified with its quality services, amenities, great food, entertainment, location, etc. What is unique about this hotel is that it is part of the "Roppongi Hills Complex". It is a mega facility, with movie theaters, tons of restaurants including L'ATELIER de Joel Robuchon, great (expensive) shopping... More

Was this review helpful? Yes
San Francisco, California
Contributor
16 reviews 16 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here for one night during my one week in Tokyo. The Grand Hyatt is located in Roponggi Hills and can be a bit hard to find if you are new to Tokyo. You have to go through a lot tunnels if you planning to come here by MRT. I was escorted to the lounge on the 12th floor... More

Was this review helpful? Yes
The Hague, The Netherlands
Senior Contributor
37 reviews 37 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

No need to go into why this is a great hotel. Service, design, amenities, everything is superduper which is to be expected from a hotel in this price range. But what really blew my mind in this hotel is the FANTASTIC swimming pool and spa. Pool is so long you can really do your laps and get tired. Three lanes.... More

Was this review helpful? Yes
Singapore, Singapore
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

One does not travel to Tokyo in search of hotel bargains. However, during a recent trip to Tokyo, the Hyatt Regency where I usually stay in Shinjuku was not available and I was offered an Elite rate at the Grand Hyatt - Roppongi Hills. At approximately the same rate I usually pay at Hyatt Regency, I had an opportunity to... More

Was this review helpful? Yes 1
Los Angeles
Top Contributor
94 reviews 94 reviews
92 hotel reviews
107 helpful votes 107 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Grand Hyatt Tokyo is in Roponggi Hills, right smack in the middle of an entertainment and shopping complex, and several museums. It is kind of hard to find from the street, because there are tunnels to go through that only taxi drivers or Tokyo residents can easily figure out. Once I got in the building, it was actually hard... More

Was this review helpful? Yes 1
Senior Contributor
30 reviews 30 reviews
21 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I expected a little more from this hotel. The staff were really disengaged - especially the front desk staff - Doormen were even worse - Is it too much to ask for help with bags? The rooms were sub-par for a 5 star hotel and the bathroom was not as clean as I would have liked. The one redeeming quality... More

Was this review helpful? Yes
Yamato, Japan
Senior Contributor
41 reviews 41 reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Everything about this hotel is 5 stars. Amenities, Grand Club, Lobby staff. I only want to stay here when I visit Tokyo. The guest rooms have recently been renovated and I thoroughly enjoyed my stay. Concierge staff were above and beyond in regards to service.

Was this review helpful? Yes 1
Owners: What's your side of the story?
If you own or manage Grand Hyatt Tokyo, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Grand Hyatt Tokyo? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Grand Hyatt Tokyo

Address: 6-10-3 Roppongi, Minato, Tokyo Prefecture 106-0032, Japan
Phone Number:
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Minato
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Grand Hyatt Tokyo 5*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Hotels.com, Travelocity, Expedia, Booking.com, Tingo, Cheap Tickets, Otel, TripOnline SA, BookingOdigeoWL, Venere and Priceline so you can book your Grand Hyatt Tokyo reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Grand Hyatt Tokyo Hotel Minato
Grand Hyatt Minato
Grand Hyatt Hotel Tokyo
Hyatt Tokyo
Minato Hyatt
Grand Hyatt Tokyo Japan

333 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (304)
Viewed
Room/suite (65)
Viewed
Hotel & grounds (58)
Viewed
View from room (17)
Viewed
Bathroom (42)
Viewed
Dining (10)
Viewed
Pool/beach area (3)
Viewed
Family/play areas (1)
Viewed
Other (108)

Management photos: Courtesy of the property manager

Viewed
All management photos (30)
Viewed
Hotel & grounds (5)
Viewed
Room/suite (4)
Viewed
Dining (10)
Viewed
Business center/function rooms (1)
Viewed
Pool/beach area (1)
Viewed
Other (9)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Minato with
any amenities

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#2 Luxury Hotel in Minato #2 Business Hotel in Minato #2 Spa Hotel in Minato #6 Romantic Hotel in Minato #9 Family Hotel in Minato
Hotel Class
Number of rooms
387

Questions & Answers

Questions? Get answers from Grand Hyatt Tokyo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer