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All 93 Minato hotels

Grand Hyatt Tokyo

5.0 of 5 Hotel   |   6-10-3 Roppongi, Minato, Tokyo Prefecture 106-0032, Japan
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Grand Hyatt Tokyo

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Ranked #4 of 93 hotels in Minato
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733 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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English first
Top Contributor
67 reviews 67 reviews
56 hotel reviews
115 helpful votes 115 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I stayed there only for one night and was happy to leave this hotel early morning. The staff is very unresponsive - no acknowledgment of your status with Hyatt, no upgrade, no simple thank you for staying. The club which I used is also a disappointment - not much of a choice during drinks hour, breakfast is without imagination and... More

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Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The check-in process (and it was a real process) took eons, but otherwise the service has been excellent. The staff are unobtrusive but very professional and everything has the feeling of quality. Excellent breakfasts with lots of choice. In a nice area and for a European in Japan for the first time I really appreciated that it was close to... More

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Shoreditch, London
Top Contributor
67 reviews 67 reviews
54 hotel reviews
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

A very good hotel, well located and next to a good shopping mall with a selection of restaurants including a very good yakitori restaurant with reasonably priced wines. Good bakery in the hotel which was excellent value and perfect for those arriving jet lagged from Europe and only wanting a croissant or two for (a late) breakfast. Great facilities including... More

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las vegas
Top Contributor
66 reviews 66 reviews
19 hotel reviews
51 helpful votes 51 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Just checked in a few hours ago....somewhat disappointed so far. I am a Hyatt Diamond member. The front desk spent most of the time making random phone calls while we stood there and she never said why......she explained that our room was not ready, eventhough it was quite late in the day. When I asked about a room upgrade, as... More

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houston, TX
Top Contributor
103 reviews 103 reviews
44 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

You are right in the middle of Roppongi with great shopping and restaurants all around you. The hotel service is 5 star. Rooms very good and quiet. The Italian restaurant on the main floor has a nice patio for sitting outside when weather is nice. Also has a cafe for pastries and coffee. This is an upsale area and you... More

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14 reviews 14 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

By now you probably know the Grand Hyatt at Roppongi Hills is a fine hotel. What makes it special, to me, is the location. I'm not much a fan of Roppongi Crossing and area any longer, with a few restaurant and shopping locations. However the GH, located near both Azabu Juban and Nishiazabu, makes it the best place to stay... More

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Lausanne, Switzerland
Top Contributor
248 reviews 248 reviews
77 hotel reviews
174 helpful votes 174 helpful votes
4 of 5 stars Reviewed 1 week ago

4 nights for Sakura season. Hotel is located in the bottom corner of the Mori Tower- a beautiful building and centerpiece of the Roppongi Hills development- so when you walk out (for better and worse) you have a mall with all the shops, movie, restaurants and subway stations needed...still we're talking very upscale mall here. Reception staff perhaps a little... More

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Auchterarder, United Kingdom
Top Contributor
90 reviews 90 reviews
58 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was a great choice for a first time in Tokyo. Roppingi is an upmarket area with lots of shops and restaurants nearby. Whilst it is expensive, the rooms are beautiful and all you would wish for in a large city like Tokyo. The Club Lounge is excellent with amazing service. Great food and drink choice, with nice books and... More

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Singapore, Singapore
Senior Contributor
34 reviews 34 reviews
33 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Having stayed at a number of Hyatt’s and Grand Hyatt’s around the world, this place really does set a standard for the brand. We were recommended this hotel due to its location. We had 4 nights in Tokyo and wanted somewhere central to get around to all the places we were going to. And this certainly ticked those boxes. There’s... More

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Victoria, Canada
Senior Contributor
27 reviews 27 reviews
20 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our stay for four nights with our two children, ages 6 and 3, was fantastic. The location, near two subway lines, was very handy. The hotel generally, and our room in particular, were both very nicely appointed and comfortable. What made the stay genuinely excellent was the high quality service from Masaki Kitano, the manager of the club lounge, and... More

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Additional Information about Grand Hyatt Tokyo

Also Known As:
Grand Hyatt Tokyo Hotel Minato
Grand Hyatt Tokyo Hotel
Grand Hyatt Minato
Grand Hyatt Hotel Tokyo
Hyatt Tokyo
Minato Hyatt
Grand Hyatt Tokyo Japan
Address: 6-10-3 Roppongi, Minato, Tokyo Prefecture 106-0032, Japan
Phone Number:
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Minato
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Minato
#4 Luxury Hotel in Minato
#8 Family Hotel in Minato
#8 Romantic Hotel in Minato
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Grand Hyatt Tokyo 5*
Reservation Options:
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