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Grand Hyatt Tokyo

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6-10-3 Roppongi, Minato 106-0032, Tokyo Prefecture
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1 room 1 guest
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Grand Hyatt Tokyo
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1,122 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (136)
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London, United Kingdom
Level Contributor
45 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

All round excellent service, location and services...all restaurants...TIP- lunch time finest dining at very special Japanese LUNCHTIME RATES...this is available all over Japan. FOODIES LOVE JAPAN! Superb interior design and outside dining is available in beautiful urban landscaped gardens- this is rare inTOKYO! I just lived the service...absolutely immaculate!

Was this review helpful? Yes 1
Hong Kong Region, China
5 of 5 stars Reviewed 5 days ago NEW

I'd like to compliment the employees of Concierge (especially of Takashi Kai) for the excellent service he provided me and took care of all my queries.They also provided timely and helpful advice regarding the travel information. They were extremely attentive and he listened to all my concerns with a great deal of patience. They have caring approach and they are... More 

Review collected in partnership with Hyatt Hotels

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Hong Kong, China
Level Contributor
55 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed in this hotel for 2 nights after finishing our 1-week "koyo-hunting" trip in the NE. Great location - connected to Roppongi Hills and metro, lots of good local and western shops/restaurants in the vicinity ! Staffs have good command of spoken English. They are very attentive and helpful. highly recommended to couples who want to have a quieter... More 

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Miki_Fujii, 広報担当マネージャー at Grand Hyatt Tokyo, responded to this review

Dear DLi_hk, Thank you so much for taking the time to share your recent experience with us on tripadvisor. We are so happy to know that you liked the location and appreciate your compliments on our associates. We look forward to welcoming you back soon. Best regards, Grand Hyatt Tokyo More 

Hong Kong, China
Level Contributor
3 reviews
5 of 5 stars Reviewed 6 days ago NEW

A great hotel excellent in all aspect of hardware and software. Spacious room with modern design, great in room sound system from Bose, high quality amenity, comfortable bed and hi-tech bathroom. There are many choices of F&B establishment and the food quality are equally great. Breakfast no so many choices but the food quality was fantastic and the service from... More 

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Miki_Fujii, 広報担当マネージャー at Grand Hyatt Tokyo, responded to this review

Dear Nice_Guy19, Thank you so much for staying at Grand Hyatt Tokyo and sharing your kind words on tripadvisor. We are delighted that you liked the room’s interior and facility and also restaurants. I will convey your kind comment to Miki. She must be honored. We look forward to welcoming you back soon. Best regards, Grand Hyatt Tokyo More 

Singapore, Singapore
5 of 5 stars Reviewed 1 week ago

I love the Grand Hyatt Tokyo specifically, the condition of the hotel, the team who sincerely cares for you and made you feel at home at every single stay! I have not been back over a year and they remembered and were so welcoming! They are simply the very best!!!

Review collected in partnership with Hyatt Hotels

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Kuala Lumpur, Malaysia
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I have nothing but praise for this hotel. Its exactly what you'd hope to expect from a hotel. A large number of staff speak fluent English and is very helpful and courteous. The rooms are bigger than i would expect being Japan with excellent facilities within the hotel itself. One highlight is the bar and restaurants on the 5th floor.... More 

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Istanbul
Level Contributor
58 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed for several nights in the grand Hyatt Tokyo. This is a new hotel with modern Hyatt style rooms in a central location. There is an attached shopping mall - with limited facilities - and several restaurants in the 4th and 6th floor. I found rooms spacious, modern design... Amenities are not perfect, no proper coffee machine, standard consumable... More 

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Sydney, Australia
Level Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 1 week ago

Great friendly service, large rooms and great location! Stayed in a suite, worth it as u also get access to lounge with a great breakfast. And cocktails and canapes in the evening. We were also gifted a free bottle of wine which was a nice touch. I would definitely stay again

Was this review helpful? Yes 1
Level Contributor
4 reviews
4 of 5 stars Reviewed 1 week ago

This hotel was one of the highlights of my trip while I was in Tokyo. Everything is up to par and the hotel is highlighted by its amazing gym and pool. For breakfast, the food is great but is lacking in the hot food choices. For other meals, the food does not disappoint but I would recommend eating out to... More 

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Singapore
1 review
5 of 5 stars Reviewed 1 week ago

The Grand Hyatt Tokyo is a well appointed establishment in the Roppongi Hills district. It is directly connected to a shopping mall with a number of food outlets, in addition to the in-house selection. The quality of food & service is very good throughout. Rooms are very well laid out with lots of the gadgets you typically find in a... More 

Review collected in partnership with Hyatt Hotels

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Staying in Akasaka / Roppongi

Neighborhood Profile
Akasaka / Roppongi
Not so long ago the Akasaka and Roppongi areas were famous for their nightlife, high-class restaurants, bars and clubs. More recently, with the opening of Roppongi Hills, Tokyo Midtown and Akasaka Sacas, the area has declared itself as the most fashionable spot to be seen. The area also hosts the National Art Center and the Mori Art Museum and lots of trendy art galleries.
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