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Sheraton Miyako Hotel Tokyo

1-1-50 Shirokanedai, Minato 108-8640, Tokyo Prefecture
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Sheraton Miyako Hotel Tokyo
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Ranked #27 of 95 Hotels / Ryokan in Minato
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905 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (90)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
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  • Spanish first
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1 review
5 of 5 stars Reviewed yesterday NEW

Room : size decent, interior spotless Hotel hall : beautiful with amazing view on the garden and jazz music every night. Breakfast : we never queued but we kind of woke up late 9ish we only went to the continental which had fresh fruit, great yogurt and pancakes and many other we did not try Service : nber 1 spent... More 

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Golden, Colorado
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I've stayed here many times on business and found it to be very comfortable and convenient. They have an excellent pool and spa with free access to SPG platinum members. On my last stay the staff impressed me by going the extra mile. I ended up posting this blog about the experience: http://www.customerexperiencereport.com/expert-edge/a-little-data-can-have-a-big-impact-on-customer-engagement/

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Contributor
20 reviews 20 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is good if you can get a good rate. Not worth more than JPY 20k. It is better than a Prince but nowhere near the Westin. 20min walk to anything. They do have a bus service to Shinagawa in the morning and Meguro from 10 to 10. Rooms are smaller and dated but clean. Common areas are nice... More 

Was this review helpful? Yes 1
Senior Contributor
26 reviews 26 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

The room we had was beautiful (I am a sheraton Preferred guest) but when i tried to connect to the wifi on my mac i couldn't. They had to restart the wifi for me to use it which was pretty annoying because that was annyoing. The food was great and everything else was fine except the wifi

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Singapore, Singapore
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 1 week ago

This is my 2nd stay at the Sheraton Miyako and I really trust this hotel. I foolishly left a small bag in the room after I checked out, and only realized it after I arrived in the US. I immediately emailed the hotel and they confirmed finding my bag and would hold it for me until I could return to... More 

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Surfers Paradise, Australia
Senior Contributor
48 reviews 48 reviews
22 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 1 week ago

I am an SPG platinum member have stayed well over 50 nights a year. I stayed at this hotel only because it was an SPG branded hotel. Check in was ok i guess. Hotel looks old and very dated. Room was ok to nothing to write home about. I get free breakfast with my membership level so I was at... More 

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London
Top Contributor
55 reviews 55 reviews
19 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed the one night while on business in Tokyo, and the hotel was clean, comfortable and central. The room was on the small side but then I am told this is the same for all hotels in Tokyo as space is at a premium and they can only build up so high because of earthquakes. A good base for conducting... More 

Was this review helpful? Yes 1
Tokyo_Santa, マネージャー at Sheraton Miyako Hotel Tokyo, responded to this review

Thank you for taking the time to view our hotel. We appreciate your positive review to our hotel staff. We take your views as a valuable suggestion then we will improve our operation and services. We hope you will remain a valued customer. Sincerely, Customer Service Sheraton Miyako Hotel Tokyo More 

Winchester, Massachusetts
Senior Contributor
29 reviews 29 reviews
26 hotel reviews
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I've stayed here for 2x a year for 5 days at a time for the last 7 years and things have steadily headed downhill. The hotel is clearly dropping a notch as increasingly it is filled with bus loads of tourists, rather than business travelers as before. The biggest issue is these tourists all get free breakfast at the buffet... More 

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Melbourne, Australia
Top Contributor
73 reviews 73 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The beds are soo comfortable.......the staff were amazing, but the hotel is a little dated & in need of a refurb soon. We were upgraded to a bigger room & we're thankful for that.....it's not far from 2 train stations & food. If was great together was a little out of the city itself & the train ride to &... More 

Was this review helpful? Yes 1
Tokyo_Santa, マネージャー at Sheraton Miyako Hotel Tokyo, responded to this review

Thank you very much for your staying at Sheraton Miyako Hotel Tokyo. I also thank you for taking your time to write to us. We are pleased to hear about your positive experience at our Sheraton Sweet Sleeper Bed and Staff. As your commented, our hotel is 35 years old and we have just started to renovate guests rooms on... More 

Fort Worth, Texas
Top Contributor
86 reviews 86 reviews
72 hotel reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here five years ago during our honeymoon, and recently visited again to celebrate our anniversary. Luckily for us, the hotel was just as fantastic as we remembered it. First, the service provided by the hotel staff is fantastic. We had emailed them several times before check-in with requests, and they were always prompt and pleasant with their responses.... More 

Was this review helpful? Yes 1
Tokyo_Santa, マネージャー at Sheraton Miyako Hotel Tokyo, responded to this review

Thank you very much for your staying at Sheraton Miyako Hotel Tokyo. I also thank you for taking your time to write to us. We are pleased to hear about your positive experience at our hotel. I really appreciate your positive comment and it will serve as encouragement to us. Sincerely, Guest Service Sheraton Miyako Hotel Tokyo More 

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Staying in Shinagawa / Gotanda

Neighborhood Profile
Shinagawa / Gotanda
In Shinagawa, an office district shares space with luxury residential buildings and the scene is constantly changing with rapid development. Ikedayama park and Togoshi park are great places to see beautiful traditional Japanese gardens with ponds, as well as enjoy the changing seasons. Shinagawa was a post and a port town during the Edo era and the lavish old Shinto shrines and Buddhist temples at Shinagawa and Ebara are very popular. It's a great place to get in touch with the old Edo atmosphere on a pleasure boat cruising along the canal. The neighboring area around Gotanda station is a study in modern contrasts filled with unique restaurants and a lively nightlife.

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