I stay there from 7th to 10th May 2013. The hotel staff is extremely courteous and helpful. The rooms are well serviced and appointed. There are certain things that could be better about the hotel, though. We were about 20 people travelling on a business trip. We realized that the service was not consistent across rooms e.g some rooms had... More

We used points to stay at the miyako in Tokyo and had a great time. We really loved the location in a quiet part of minato that was close to multiple rail stops, shops, and (important for our first night) karaoke joints. We used a suite night award for our upgrade and couldn't have been happier with our room. Only... More

When I visit my parents from California, I take the limousine bus to and from Narita from this hotel. We had lunch at the lobby lounge while waiting for my bus. My mother had udon, my father sandwiches and coffee, and I had some Singapore noodle soup. The bill was 8000 yen (80 dollars). My noodles came with a orchid... More

Stayed at this Sheraton Miyako Tokyo from 6-11 April 2013. Even though I am a Starwood Platinum member, no automatic upgrades were given. When asked, they said "not here". It is just an OK hotel for business and the "Breakfast" did not change at all - same things served (buffet) everyday.

Our family of four (teenage and tween) stayed here for four nights in April 2013. The room was modern and well equipped right down to the complimentary toiletries and big fluffy white towels. There is a free bus service that takes you to the train station and there is a Starbucks and 7-11 within an easy walk. The concierge service... More

One of my favorite hotels but not for the rooms or comfort. This hotel is unusual in that for tokyo the value is very high because the location is excellent! It's very easy to access the subway system as the hotel has regular shuttle service to two subway stations on the JR Yaminoto Line, Meguro and Shinagawa stations. It's easy... More

First time I've ever had a room *downgrade* due to overbookings. I've had upgrades before and even been offered alternative hotels at equal or better room standard. My two night stay April 23/24 was booked in advance but the room type selected wasn't available so I was offered a lower standard room. I find this a strange and disappointing approach... More

I've been quite a few times in this hotel. Usually, being Tokyo rather big, you need to select a hotel close-by to the place where you will have meetings. Therefore, I assume this hotel would be interesting for people having meetings between Shinagawa-Gotanda-Osaki-Ebisu area. The hotel is pretty "far" from the buzz of the city, being in a residential area.... More

Given a wide variety of reviews I saw on this site, I was not sure what to expect. The staff and service was excellent. The room I stayed in was very comfortable and must have been one of them that was recently renovated. It is what I would expect from a higher-end Sheraton. I had a garden view room, which... More