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All 92 Minato hotels

Sheraton Miyako Hotel Tokyo

4.0 of 5 Hotel   |   1-1-50 Shirokanedai, Minato, Tokyo Prefecture 108-8640, Japan
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Sheraton Miyako Hotel Tokyo
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Ranked #36 of 92 Hotels in Minato
A recent review
4 of 5 stars reviewed 6 days ago
Jennifer95_11 Sydney, Australia
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758 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Sydney, Australia
Top Contributor
59 reviews 59 reviews
16 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed here for 6 nights, couple and teenage son as work commitments nearby determined the hotel choice and meant we had to dine and tour locally for the first few days. The room was spacious enough to accommodate the 3 of us, with teenager on a narrow sofa bed. Bathroom a bit small with shower in the bath. Clean... More

Was this review helpful? Yes 2
Tokyo_Santa, マネージャー at Sheraton Miyako Hotel Tokyo, responded to this review

Thank you very much for your staying at Sheraton Miyako Hotel Tokyo. I also thank you for taking your time to write to us. As you commented, we have shuttle bus service from hotel to Meguro railway & subway station. This shuttle departs every 15 minute and it takes 5 minutes to Meguro station. There are so many restaurants, bars... More

Contributor
11 reviews 11 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Under the brand of Sheraton, this hotel offers spacious room which is unlike most Japanese Hotel such as Prince. If you picked the room with 2 twin size bed, sleeping with 4 medium build should not be an issue. Some of the floors got renovated recently to give you a contemporary design. Shuttle bus connected to the 2 train stations... More

Was this review helpful? Yes
Tokyo_Santa, マネージャー at Sheraton Miyako Hotel Tokyo, responded to this review

Thank you very much for your staying at Sheraton Miyako Hotel Tokyo. I also thank you for taking your time to write to us. As for your commentary regarding charge of gym, our health club is mainly open to local memberships. Please understand that this facilities is not exclusive for hotel guests and we charge both local members and hotel... More

Bayonne, New Jersey
Top Contributor
189 reviews 189 reviews
113 hotel reviews
90 helpful votes 90 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I have stayed here several times in the past few years and it just looks the same. I have never been upgraded past a club floor room and the only reason I stay here is for the price and the convenient shuttle service to and from the airport. The complimentary shuttle service to Meguru station is wonderful. The internet is... More

Was this review helpful? Yes
Tokyo_Santa, マネージャー at Sheraton Miyako Hotel Tokyo, responded to this review

Thank you very much for your staying at Sheraton Miyako Hotel Tokyo. I also thank you for taking your time to write to us. It is with great regret and concern that you had a bad experience while staying in my hotel. Regarding Platinum upgrade, we don't have any junior or standard suite, according to Starwood T&C says”. We are... More

San Jose, California
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We checked into this hotel and the lobby looked nice but once we got up to the rooms our opinions changed. The bathrooms were horrible to say the least. There was mold and mildew everywhere. On the ceiling, in the tiles, around the soap dish and around the faucet. Let's just say for the amount of mold and mildew there... More

Was this review helpful? Yes 1
Tokyo_Santa, マネージャー at Sheraton Miyako Hotel Tokyo, responded to this review

Thank you very much for your staying at Sheraton Miyako Hotel Tokyo. I also thank you for taking your time to write to us. We apologize for your uncomfortable experience which you had in the bath room. The mildew removal work of the bath room has been periodically carried out in our hotel, however this work might be insufficient, I... More

San Fran
Top Contributor
87 reviews 87 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

If you are visiting Minato and want a hotel a hotel away from Shinagawa station, then the Sheraton is for you. It has all of the western amenties with the Japanese services available. Bring your own coffee (as all international travelers know) and have the Japanese breakfast. Best deal!

Was this review helpful? Yes
Tokyo_Santa, マネージャー at Sheraton Miyako Hotel Tokyo, responded to this review

Thank you very much for your staying at Sheraton Miyako Hotel Tokyo. I also thank you for taking your time to write to us. We are pleased to hear about your positive experience at our hotel. We have shuttle bus service from hotel to Meguro railway & subway station. This shuttle departs every 15 minute and it takes 5 minutes... More

Cambridge, United Kingdom
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

this hotel looked amazing and was amazing. the staff were extremely kind and helpful, and spoke english very well. the room was very nice and the beds were amazingly comfortable. and their services were great. they also offered bus services from the hotel to 2 train stations this hotel was amazing and if you want a high end hotel to... More

Was this review helpful? Yes
Tokyo_Santa, マネージャー at Sheraton Miyako Hotel Tokyo, responded to this review

Thank you very much for your staying at Sheraton Miyako Hotel Tokyo. I also thank you for taking your time to write to us. I am very pleased with your positive comment to my staffs. I am sure to pass along your kind remarks to my team. The live Jazz performance in our lobby lounge is very popular among our... More

London
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Currently on day 2 of a 6 night stay at the Sheraton Firstly the Pros: Good location and frequent free shuttle to nearest Metro and Meguro JR station Good Size room for Tokyo Free Wi-Fi The Cons: Breakfast not worth the 2,700 yen Gym charge is 2,000 yen plus. The Big Cons: Bathroom is filthy with mould and limescale build... More

Was this review helpful? Yes
Tokyo_Santa, マネージャー at Sheraton Miyako Hotel Tokyo, responded to this review

Thank you very much for your staying at Sheraton Miyako Hotel Tokyo. I also thank you for taking your time to write to us. It is with great regret and concern that you had a bad experience while staying in my hotel. There has been a problem with remedial measures for a while now and let me assure to you... More

Zurich, Switzerland
Top Contributor
113 reviews 113 reviews
103 hotel reviews
92 helpful votes 92 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed for 2 nights. We felt welcome and at home from the moment we arrived. We professional check-in staff gave us a nice and spacious room. Everything for the SPG platinum perfectly arranged. The room was very clean and quiet. We loved the tea time in the lobby - japanese hospitality at its very best. The hotel is located in... More

Was this review helpful? Yes
Tokyo_Santa, マネージャー at Sheraton Miyako Hotel Tokyo, responded to this review

Thank you very much for your staying at Sheraton Miyako Hotel Tokyo. I also thank you for taking your time to write to us. We are pleased to hear about your positive experience at our hotel. As you commented, we have shuttle bus service from hotel to Meguro railway & subway station. (Every 15 minute) There are so many restaurants,... More

Geneva, Switzerland
Top Contributor
52 reviews 52 reviews
25 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here for 3 nights. The hotel is indeed a bit outdated. They put us in a smoking room first but since the smell was terrible and we're non-smokers, we asked to change which was no problem at all. There was not so much storage space in the room but that's the case for many hotels here. Service overall... More

Was this review helpful? Yes
Tokyo_Santa, マネージャー at Sheraton Miyako Hotel Tokyo, responded to this review

Thank you very much for your staying at Sheraton Miyako Hotel Tokyo. I also thank you for taking your time to write to us. We have shuttle bus service from hotel to Meguro railway & subway station. (Every 15 minute) There are so many restaurants, bars and shops around Meguro station. Better than that, A few glossary markets, 24 hours-open... More

Sydney, Australia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 27, 2014

We arrived at the hotel at 10 am, considerably earlier than the 2 pm check in. We had just finished a 20 hour journey and had been travelling around the globe for nearly 2 months, so were feeling a little weary. So it was very welcome news when the receptionist told us they would get a room ready for us... More

Was this review helpful? Yes 1
Tokyo_Santa, マネージャー at Sheraton Miyako Hotel Tokyo, responded to this review

Thank you very much for your staying at Sheraton Miyako Hotel Tokyo. I also thank you for taking your time to write to us. We are pleased to hear about your positive experience at our hotel. As you commented, we have shuttle bus service from hotel to Meguro railway & subway station. This shuttle departs every 15 minute and it... More

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Additional Information about Sheraton Miyako Hotel Tokyo

Address: 1-1-50 Shirokanedai, Minato, Tokyo Prefecture 108-8640, Japan
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Minato
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton Miyako Hotel Tokyo 4*
Number of rooms: 495
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Also Known As:
Sheraton Tokyo
Sheraton Minato
Minato Sheraton
Sheraton Miyako Hotel Tokyo Japan

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