We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 92 Minato hotels

Sheraton Miyako Hotel Tokyo

4.0 of 5 Hotel   |   1-1-50 Shirokanedai, Minato, Tokyo Prefecture 108-8640, Japan
Hotel amenities
Save Saved
You added Sheraton Miyako Hotel Tokyo to your Saves list
Sheraton Miyako Hotel Tokyo
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 13 more sites!
78%
Ranked #33 of 92 hotels in Minato
A recent review
5 of 5 stars reviewed 3 days ago
TheMerryMan Sydney, Australia
  • Overview
  • Reviews (737)
  • Photos (223)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (74)
  • Location
  • More
true
Write a Review

737 people have reviewed this hotel

Traveler rating
    172
    388
    128
    33
    16
See reviews for
183
140
100
240
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (74)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Sydney, Australia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We arrived at the hotel at 10 am, considerably earlier than the 2 pm check in. We had just finished a 20 hour journey and had been travelling around the globe for nearly 2 months, so were feeling a little weary. So it was very welcome news when the receptionist told us they would get a room ready for us... More

Was this review helpful? Yes
Tokyo_Santa, マネージャー at Sheraton Miyako Hotel Tokyo, responded to this review

Thank you very much for your staying at Sheraton Miyako Hotel Tokyo. I also thank you for taking your time to write to us. We are pleased to hear about your positive experience at our hotel. As you commented, we have shuttle bus service from hotel to Meguro railway & subway station. This shuttle departs every 15 minute and it... More

Mountain View, California
Contributor
16 reviews 16 reviews
16 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

After a long flight, this hotel was a sight for sore eyes. the CUTEST thing u'd ever see. After checking in, a cute Japanese girl offered to help carry my computer bag and small suitcase in her "charlie brown" wheel barrel. so cute. so fun Suite required suite night award. Oversized room. For you platinum members, they do not have... More

Was this review helpful? Yes
Tokyo_Santa, マネージャー at Sheraton Miyako Hotel Tokyo, responded to this review

Thank you very much for your staying at Sheraton Miyako Hotel Tokyo. I also thank you for taking your time to write to us. I am very happy to hear about your positive comment to our staff service. The live Jazz performance in our lobby lounge is very popular among our guests. We are thankful you chose to stay with... More

chicago
Reviewer
3 reviews 3 reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at the Sheraton Miyako a few weeks ago. It was an great place to stay. The staff are so helpful and friendly. The rooms were clean and comfy and spacious by Asian standards. My daughter developed a bladder infection while we were in Japan. We went to the front desk and found that this hotel has a dental... More

Was this review helpful? Yes
Tokyo_Santa, マネージャー at Sheraton Miyako Hotel Tokyo, responded to this review

Thank you very much for your staying at Sheraton Miyako Hotel Tokyo. I also thank you for taking your time to write to us. I am very happy to hear about your positive comment to our staff service. Our hotel is located in one of Tokyo’s rich residential area so it is true that it is 7-8 minutes’ walk from... More

Jakarta, Indonesia
Contributor
16 reviews 16 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We recently stayed at the Sheraton Miyako and had a great experience. The rooms were spacious (by Asia Standards) and were very clean. The staff was friendly and helpful. The gardens were beautiful. We thought the location was great with 2 subway stations within walking distance and the free hotel shuttle to the train station. We enjoyed the garden located... More

Was this review helpful? Yes
Tokyo_Santa, マネージャー at Sheraton Miyako Hotel Tokyo, responded to this review

Thank you very much for your staying at Sheraton Miyako Hotel Tokyo. I also thank you for taking your time to write to us. We are pleased to hear about your positive experience at our hotel. As you commented, we have shuttle bus service from hotel to Meguro railway & subway station. (Every 15 minute) There are so many restaurants,... More

Hong Kong, China
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

PROS: - Clubby, classic lobby lounge is perhaps the best in the entire Sheraton chain. - Caring and efficient staff fulfill requests quickly with a smile. - Renovated rooms are clean, comfortable and extremely spacious by Tokyo standards. - Attentive and friendly bell staff never miss a beat. - Underground shops include a beauty salon, dental and medical clinic. -... More

Was this review helpful? Yes 2
Tokyo_Santa, マネージャー at Sheraton Miyako Hotel Tokyo, responded to this review

Thank you very much for your staying at Sheraton Miyako Hotel Tokyo. I also thank you for taking your time to write to us. I am very happy to hear about your positive comment to our staff service. Our hotel is located in one of Tokyo’s rich residential area so it is true that it is 7-8 minutes’ walk from... More

Doha, Qatar
Contributor
20 reviews 20 reviews
15 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Hotel Location is good,however its hard for finding any restaurant around ,they have Metro shuttle Bus which is good service. And for people who speak English will find difficulty dealing with the hotel staff even its Sheraton (Starwood). Food after 22:00 is not available unless you order Salad only. Staff are friendly. but i would definitely not stay again here.

Was this review helpful? Yes 1
Tokyo_Santa, マネージャー at Sheraton Miyako Hotel Tokyo, responded to this review

Thank you very much for your staying at Sheraton Miyako Hotel Tokyo. I also thank you for taking your time to write to us. It is with great regret and concern that you had a bad experience while staying in my hotel. I am sorry that our hotel staff couldn't speak English. We never ignore global market because nowadays global... More

San Diego, California
Senior Contributor
40 reviews 40 reviews
12 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The room was what is usually expected from a Sheraton but larger with an enchanting view of the serene gardens that abut the hotel. The service and the fare at the restaurants were superb. And the convenient shuttle to a nearby rail station rounded up a fantastic week-long visit to this exciting city.

Was this review helpful? Yes 1
Tokyo_Santa, マネージャー at Sheraton Miyako Hotel Tokyo, responded to this review

Thank you very much for your staying at Sheraton Miyako Hotel Tokyo. I also thank you for taking your time to write to us. I appreciate your wonderful review of our hotel. I am very happy to hear about your positive experience in my hotel and will be sure to pass along your kind remarks to my team. We all... More

Folsom, California
Contributor
13 reviews 13 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 5 weeks ago via mobile

Great hotel, walking distance to public transit, helpful & friendly staff, beautiful gardens, & spacious room. Used Starwood points with no hassles/no problems. (Visited in April 2012). I would definitely stay here again.

Was this review helpful? Yes
Tokyo_Santa, マネージャー at Sheraton Miyako Hotel Tokyo, responded to this review

Thank you very much for your staying at Sheraton Miyako Hotel Tokyo. I also thank you for taking your time to write to us. We are pleased to hear about your positive experience at our hotel. As you commented, we have shuttle bus service from hotel to Meguro railway & subway station. This shuttle departs every 15 minute and it... More

Singapore, Singapore
Top Contributor
69 reviews 69 reviews
19 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We just spent one night here on a recent holiday. The room was a good size and we had a double room as we were traveling with my niece. There were two double beds which are probably 50% wider than a twin so my husband and I had to squeeze a bit but it was OK. The staff were friendly... More

Was this review helpful? Yes
Tokyo_Santa, マネージャー at Sheraton Miyako Hotel Tokyo, responded to this review

Thank you very much for your staying at Sheraton Miyako Hotel Tokyo. I also thank you for taking your time to write to us. We are pleased to hear about your positive experience at our hotel. The live Jazz performance in our lobby lounge is very popular among our guests. Also we hold Sheraton Social Hour in our bar from... More

1 review
3 of 5 stars Reviewed July 25, 2014

Just check in yesterday, the front desk lady could not find my two bookings for two rooms seven nights. Told her that we called two weeks ago and they confirmed my two bookings; after taking 20 minutes we got our two rooms. The front desk lady was so rude that she's not letting me talk and of course no smile... More

Was this review helpful? Yes
Tokyo_Santa, マネージャー at Sheraton Miyako Hotel Tokyo, responded to this review

Thank you very much for your staying at Sheraton Miyako Hotel Tokyo. I also thank you for taking your time to write to us. It is with great regret and concern that you had a bad check in experience. I am deeply sorry for the unacceptable treatment that you have received from our front staff. This front staff was given... More

Owners: What's your side of the story?
If you own or manage Sheraton Miyako Hotel Tokyo, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Sheraton Miyako Hotel Tokyo? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sheraton Miyako Hotel Tokyo

Address: 1-1-50 Shirokanedai, Minato, Tokyo Prefecture 108-8640, Japan
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Minato
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton Miyako Hotel Tokyo 4*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Starwood APAC, Expedia, Orbitz, Agoda, Travelocity, Cheap Tickets, Tingo, Recruit Holdings Co Ltd (Inbound), BookingOdigeoWL, Rakuten, Hotels.com, getaroom.com, TripOnline SA, Venere and Otel so you can book your Sheraton Miyako Hotel Tokyo reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Tokyo
Sheraton Minato
Minato Sheraton
Sheraton Miyako Hotel Tokyo Japan

223 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (215)
Viewed
Dining (10)
Viewed
Bathroom (20)
Viewed
Hotel & grounds (29)
Viewed
Room/suite (59)
Viewed
View from room (4)
Viewed
Other (93)

Management photos: Courtesy of the property manager

Viewed
All management photos (9)
Viewed
Dining (1)
Viewed
Room/suite (2)
Viewed
Business center/function rooms (1)
Viewed
Pool/beach area (1)
Viewed
Hotel & grounds (2)
Viewed
Other (2)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Minato with
any amenities

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style
#16 Luxury Hotel in Minato #19 Family Hotel in Minato #28 Business Hotel in Minato
Hotel Class
Number of rooms
495

Questions & Answers

Questions? Get answers from Sheraton Miyako Hotel Tokyo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer