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All 92 Minato hotels

Sheraton Miyako Hotel Tokyo

4.0 of 5 Hotel   |   1-1-50 Shirokanedai, Minato, Tokyo Prefecture 108-8640, Japan
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Sheraton Miyako Hotel Tokyo
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Ranked #34 of 92 Hotels in Minato
A recent review
3 of 5 stars reviewed yesterday
whslc Bayonne, New Jersey
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751 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (74)
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  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
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English first
Bayonne, New Jersey
Top Contributor
186 reviews 186 reviews
112 hotel reviews
89 helpful votes 89 helpful votes
3 of 5 stars Reviewed yesterday NEW

I have stayed here several times in the past few years and it just looks the same. I have never been upgraded past a club floor room and the only reason I stay here is for the price and the convenient shuttle service to and from the airport. The complimentary shuttle service to Meguru station is wonderful. The internet is... More

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San Fran
Top Contributor
87 reviews 87 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

If you are visiting Minato and want a hotel a hotel away from Shinagawa station, then the Sheraton is for you. It has all of the western amenties with the Japanese services available. Bring your own coffee (as all international travelers know) and have the Japanese breakfast. Best deal!

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Tokyo_Santa, マネージャー at Sheraton Miyako Hotel Tokyo, responded to this review

Thank you very much for your staying at Sheraton Miyako Hotel Tokyo. I also thank you for taking your time to write to us. We are pleased to hear about your positive experience at our hotel. We have shuttle bus service from hotel to Meguro railway & subway station. This shuttle departs every 15 minute and it takes 5 minutes... More

Cambridge, United Kingdom
Senior Contributor
23 reviews 23 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

this hotel looked amazing and was amazing. the staff were extremely kind and helpful, and spoke english very well. the room was very nice and the beds were amazingly comfortable. and their services were great. they also offered bus services from the hotel to 2 train stations this hotel was amazing and if you want a high end hotel to... More

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Tokyo_Santa, マネージャー at Sheraton Miyako Hotel Tokyo, responded to this review

Thank you very much for your staying at Sheraton Miyako Hotel Tokyo. I also thank you for taking your time to write to us. I am very pleased with your positive comment to my staffs. I am sure to pass along your kind remarks to my team. The live Jazz performance in our lobby lounge is very popular among our... More

London
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Currently on day 2 of a 6 night stay at the Sheraton Firstly the Pros: Good location and frequent free shuttle to nearest Metro and Meguro JR station Good Size room for Tokyo Free Wi-Fi The Cons: Breakfast not worth the 2,700 yen Gym charge is 2,000 yen plus. The Big Cons: Bathroom is filthy with mould and limescale build... More

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Tokyo_Santa, マネージャー at Sheraton Miyako Hotel Tokyo, responded to this review

Thank you very much for your staying at Sheraton Miyako Hotel Tokyo. I also thank you for taking your time to write to us. It is with great regret and concern that you had a bad experience while staying in my hotel. There has been a problem with remedial measures for a while now and let me assure to you... More

Zurich, Switzerland
Top Contributor
111 reviews 111 reviews
101 hotel reviews
88 helpful votes 88 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed for 2 nights. We felt welcome and at home from the moment we arrived. We professional check-in staff gave us a nice and spacious room. Everything for the SPG platinum perfectly arranged. The room was very clean and quiet. We loved the tea time in the lobby - japanese hospitality at its very best. The hotel is located in... More

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Tokyo_Santa, マネージャー at Sheraton Miyako Hotel Tokyo, responded to this review

Thank you very much for your staying at Sheraton Miyako Hotel Tokyo. I also thank you for taking your time to write to us. We are pleased to hear about your positive experience at our hotel. As you commented, we have shuttle bus service from hotel to Meguro railway & subway station. (Every 15 minute) There are so many restaurants,... More

Geneva, Switzerland
Top Contributor
52 reviews 52 reviews
25 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for 3 nights. The hotel is indeed a bit outdated. They put us in a smoking room first but since the smell was terrible and we're non-smokers, we asked to change which was no problem at all. There was not so much storage space in the room but that's the case for many hotels here. Service overall... More

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Tokyo_Santa, マネージャー at Sheraton Miyako Hotel Tokyo, responded to this review

Thank you very much for your staying at Sheraton Miyako Hotel Tokyo. I also thank you for taking your time to write to us. We have shuttle bus service from hotel to Meguro railway & subway station. (Every 15 minute) There are so many restaurants, bars and shops around Meguro station. Better than that, A few glossary markets, 24 hours-open... More

Sydney, Australia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We arrived at the hotel at 10 am, considerably earlier than the 2 pm check in. We had just finished a 20 hour journey and had been travelling around the globe for nearly 2 months, so were feeling a little weary. So it was very welcome news when the receptionist told us they would get a room ready for us... More

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Tokyo_Santa, マネージャー at Sheraton Miyako Hotel Tokyo, responded to this review

Thank you very much for your staying at Sheraton Miyako Hotel Tokyo. I also thank you for taking your time to write to us. We are pleased to hear about your positive experience at our hotel. As you commented, we have shuttle bus service from hotel to Meguro railway & subway station. This shuttle departs every 15 minute and it... More

Mountain View, California
Contributor
16 reviews 16 reviews
16 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

After a long flight, this hotel was a sight for sore eyes. the CUTEST thing u'd ever see. After checking in, a cute Japanese girl offered to help carry my computer bag and small suitcase in her "charlie brown" wheel barrel. so cute. so fun Suite required suite night award. Oversized room. For you platinum members, they do not have... More

Was this review helpful? Yes
Tokyo_Santa, マネージャー at Sheraton Miyako Hotel Tokyo, responded to this review

Thank you very much for your staying at Sheraton Miyako Hotel Tokyo. I also thank you for taking your time to write to us. I am very happy to hear about your positive comment to our staff service. The live Jazz performance in our lobby lounge is very popular among our guests. We are thankful you chose to stay with... More

chicago
Reviewer
3 reviews 3 reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed August 14, 2014

We stayed at the Sheraton Miyako a few weeks ago. It was an great place to stay. The staff are so helpful and friendly. The rooms were clean and comfy and spacious by Asian standards. My daughter developed a bladder infection while we were in Japan. We went to the front desk and found that this hotel has a dental... More

Was this review helpful? Yes
Tokyo_Santa, マネージャー at Sheraton Miyako Hotel Tokyo, responded to this review

Thank you very much for your staying at Sheraton Miyako Hotel Tokyo. I also thank you for taking your time to write to us. I am very happy to hear about your positive comment to our staff service. Our hotel is located in one of Tokyo’s rich residential area so it is true that it is 7-8 minutes’ walk from... More

Jakarta, Indonesia
Contributor
16 reviews 16 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 12, 2014

We recently stayed at the Sheraton Miyako and had a great experience. The rooms were spacious (by Asia Standards) and were very clean. The staff was friendly and helpful. The gardens were beautiful. We thought the location was great with 2 subway stations within walking distance and the free hotel shuttle to the train station. We enjoyed the garden located... More

Was this review helpful? Yes
Tokyo_Santa, マネージャー at Sheraton Miyako Hotel Tokyo, responded to this review

Thank you very much for your staying at Sheraton Miyako Hotel Tokyo. I also thank you for taking your time to write to us. We are pleased to hear about your positive experience at our hotel. As you commented, we have shuttle bus service from hotel to Meguro railway & subway station. (Every 15 minute) There are so many restaurants,... More

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Additional Information about Sheraton Miyako Hotel Tokyo

Address: 1-1-50 Shirokanedai, Minato, Tokyo Prefecture 108-8640, Japan
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Minato
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton Miyako Hotel Tokyo 4*
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Also Known As:
Sheraton Tokyo
Sheraton Minato
Minato Sheraton
Sheraton Miyako Hotel Tokyo Japan

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