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All 93 Minato hotels

Sheraton Miyako Hotel Tokyo

4.0 of 5 Hotel   |   1-1-50 Shirokanedai, Minato, Tokyo Prefecture 108-8640, Japan
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Sheraton Miyako Hotel Tokyo
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Ranked #33 of 93 Hotels in Minato
A recent review
4 of 5 stars reviewed 4 days ago
MBauman Seattle, Washington
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770 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Seattle, Washington
Contributor
13 reviews 13 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I read a number of reviews that made me question whether this was a good business hotel. I can firmly attest that it is great and I am glad I am here. Benefits are: 1) Location only 2k from the Shinagawa train station (900 Yen, 10 min), which makes taking the N'EX express train from NRT a breeze (60 min,... More

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Gilbert, Arizona
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 4 days ago NEW

I am currently staying at the Miyako on a 12 day business trip working with a company nearby. I usually stay at a different hotel and chose this hotel only based on vacancy. At first glance, the hotel seems fairly nice. Attractive lobby, pleasant smelling, and very quiet. The 2 major reasons that I give this hotel a Poor rating... More

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Taipei, Taipei, Taiwan
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Lovely hotel with silence environment. The hotel is located in Minato-Ku, around 15mins from Shinagawa Station and 8mins from Meguro station by taxi. The building is not really new, but the atmosphere of the hotel is very relaxing. I really enjoy staying in this hotel every time I had business trip to Tokyo. It has a small park downstairs and... More

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Tokyo_Santa, マネージャー at Sheraton Miyako Hotel Tokyo, responded to this review

Thank you very much for your staying at Sheraton Miyako Hotel Tokyo. I also thank you for taking your time to write to us. We are pleased to hear about your positive experience at our hotel. As you commented, we have shuttle bus service from hotel to Meguro railway & subway station. This shuttle departs every 15 minute and it... More

Melbourne, Australia
Top Contributor
64 reviews 64 reviews
17 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We arrived early after a long flight. We were quickly booked in and shown our rooms with no fuss. The staff at all times were courteous and helpful. The rooms were spotless, comfortable and well appointed. The internet is disappointing for such a nice hotel. You need to go to the lobby to be connected. The shuttle bus is of... More

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Tokyo_Santa, マネージャー at Sheraton Miyako Hotel Tokyo, responded to this review

Thank you very much for your staying at Sheraton Miyako Hotel Tokyo. I also thank you for taking your time to write to us. We are pleased to hear about your positive experience at our hotel. As you commented, we have shuttle bus service from hotel to Meguro railway & subway station. (Every 15 minute) There are so many restaurants,... More

Sydney, Australia
Top Contributor
59 reviews 59 reviews
16 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here for 6 nights, couple and teenage son as work commitments nearby determined the hotel choice and meant we had to dine and tour locally for the first few days. The room was spacious enough to accommodate the 3 of us, with teenager on a narrow sofa bed. Bathroom a bit small with shower in the bath. Clean... More

Was this review helpful? Yes 3
Tokyo_Santa, マネージャー at Sheraton Miyako Hotel Tokyo, responded to this review

Thank you very much for your staying at Sheraton Miyako Hotel Tokyo. I also thank you for taking your time to write to us. As you commented, we have shuttle bus service from hotel to Meguro railway & subway station. This shuttle departs every 15 minute and it takes 5 minutes to Meguro station. There are so many restaurants, bars... More

Contributor
11 reviews 11 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Under the brand of Sheraton, this hotel offers spacious room which is unlike most Japanese Hotel such as Prince. If you picked the room with 2 twin size bed, sleeping with 4 medium build should not be an issue. Some of the floors got renovated recently to give you a contemporary design. Shuttle bus connected to the 2 train stations... More

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Tokyo_Santa, マネージャー at Sheraton Miyako Hotel Tokyo, responded to this review

Thank you very much for your staying at Sheraton Miyako Hotel Tokyo. I also thank you for taking your time to write to us. As for your commentary regarding charge of gym, our health club is mainly open to local memberships. Please understand that this facilities is not exclusive for hotel guests and we charge both local members and hotel... More

Bayonne, New Jersey
Top Contributor
195 reviews 195 reviews
116 hotel reviews
95 helpful votes 95 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I have stayed here several times in the past few years and it just looks the same. I have never been upgraded past a club floor room and the only reason I stay here is for the price and the convenient shuttle service to and from the airport. The complimentary shuttle service to Meguru station is wonderful. The internet is... More

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Tokyo_Santa, マネージャー at Sheraton Miyako Hotel Tokyo, responded to this review

Thank you very much for your staying at Sheraton Miyako Hotel Tokyo. I also thank you for taking your time to write to us. It is with great regret and concern that you had a bad experience while staying in my hotel. Regarding Platinum upgrade, we don't have any junior or standard suite, according to Starwood T&C says”. We are... More

San Jose, California
Contributor
12 reviews 12 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

We checked into this hotel and the lobby looked nice but once we got up to the rooms our opinions changed. The bathrooms were horrible to say the least. There was mold and mildew everywhere. On the ceiling, in the tiles, around the soap dish and around the faucet. Let's just say for the amount of mold and mildew there... More

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Tokyo_Santa, マネージャー at Sheraton Miyako Hotel Tokyo, responded to this review

Thank you very much for your staying at Sheraton Miyako Hotel Tokyo. I also thank you for taking your time to write to us. We apologize for your uncomfortable experience which you had in the bath room. The mildew removal work of the bath room has been periodically carried out in our hotel, however this work might be insufficient, I... More

San Fran
Top Contributor
87 reviews 87 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed September 12, 2014

If you are visiting Minato and want a hotel a hotel away from Shinagawa station, then the Sheraton is for you. It has all of the western amenties with the Japanese services available. Bring your own coffee (as all international travelers know) and have the Japanese breakfast. Best deal!

Was this review helpful? Yes
Tokyo_Santa, マネージャー at Sheraton Miyako Hotel Tokyo, responded to this review

Thank you very much for your staying at Sheraton Miyako Hotel Tokyo. I also thank you for taking your time to write to us. We are pleased to hear about your positive experience at our hotel. We have shuttle bus service from hotel to Meguro railway & subway station. This shuttle departs every 15 minute and it takes 5 minutes... More

Cambridge, United Kingdom
Senior Contributor
28 reviews 28 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed September 10, 2014

this hotel looked amazing and was amazing. the staff were extremely kind and helpful, and spoke english very well. the room was very nice and the beds were amazingly comfortable. and their services were great. they also offered bus services from the hotel to 2 train stations this hotel was amazing and if you want a high end hotel to... More

Was this review helpful? Yes
Tokyo_Santa, マネージャー at Sheraton Miyako Hotel Tokyo, responded to this review

Thank you very much for your staying at Sheraton Miyako Hotel Tokyo. I also thank you for taking your time to write to us. I am very pleased with your positive comment to my staffs. I am sure to pass along your kind remarks to my team. The live Jazz performance in our lobby lounge is very popular among our... More

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Additional Information about Sheraton Miyako Hotel Tokyo

Address: 1-1-50 Shirokanedai, Minato, Tokyo Prefecture 108-8640, Japan
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Minato
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton Miyako Hotel Tokyo 4*
Number of rooms: 495
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Also Known As:
Sheraton Tokyo
Sheraton Minato
Minato Sheraton
Sheraton Miyako Hotel Tokyo Japan

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