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All 93 Minato hotels

Sheraton Miyako Hotel Tokyo

4.0 of 5 Hotel   |   1-1-50 Shirokanedai, Minato, Tokyo Prefecture 108-8640, Japan
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Sheraton Miyako Hotel Tokyo
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78%
Ranked #34 of 93 hotels in Minato
A recent review
4 of 5 stars reviewed yesterday
GlobalTrekPro Hong Kong, China
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724 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (71)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
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English first
Hong Kong, China
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed yesterday NEW

PROS: - Clubby, classic lobby lounge is perhaps the best in the entire Sheraton chain. - Caring and efficient staff fulfill requests quickly with a smile. - Renovated rooms are clean, comfortable and extremely spacious by Tokyo standards. - Attentive and friendly bell staff never miss a beat. - Underground shops include a beauty salon, dental and medical clinic. -... More

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Doha, Qatar
Contributor
19 reviews 19 reviews
14 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Hotel Location is good,however its hard for finding any restaurant around ,they have Metro shuttle Bus which is good service. And for people who speak English will find difficulty dealing with the hotel staff even its Sheraton (Starwood). Food after 22:00 is not available unless you order Salad only. Staff are friendly. but i would definitely not stay again here.

Was this review helpful? Yes 1
San Diego, California
Senior Contributor
40 reviews 40 reviews
12 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The room was what is usually expected from a Sheraton but larger with an enchanting view of the serene gardens that abut the hotel. The service and the fare at the restaurants were superb. And the convenient shuttle to a nearby rail station rounded up a fantastic week-long visit to this exciting city.

Was this review helpful? Yes 1
Tokyo_Santa, マネージャー at Sheraton Miyako Hotel Tokyo, responded to this review

Thank you very much for your staying at Sheraton Miyako Hotel Tokyo. I also thank you for taking your time to write to us. I appreciate your wonderful review of our hotel. I am very happy to hear about your positive experience in my hotel and will be sure to pass along your kind remarks to my team. We all... More

Folsom, California
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed 6 days ago NEW via mobile

Great hotel, walking distance to public transit, helpful & friendly staff, beautiful gardens, & spacious room. Used Starwood points with no hassles/no problems. (Visited in April 2012). I would definitely stay here again.

Was this review helpful? Yes
Tokyo_Santa, マネージャー at Sheraton Miyako Hotel Tokyo, responded to this review

Thank you very much for your staying at Sheraton Miyako Hotel Tokyo. I also thank you for taking your time to write to us. We are pleased to hear about your positive experience at our hotel. As you commented, we have shuttle bus service from hotel to Meguro railway & subway station. This shuttle departs every 15 minute and it... More

Sydney, Australia
Top Contributor
69 reviews 69 reviews
19 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We just spent one night here on a recent holiday. The room was a good size and we had a double room as we were traveling with my niece. There were two double beds which are probably 50% wider than a twin so my husband and I had to squeeze a bit but it was OK. The staff were friendly... More

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Tokyo_Santa, マネージャー at Sheraton Miyako Hotel Tokyo, responded to this review

Thank you very much for your staying at Sheraton Miyako Hotel Tokyo. I also thank you for taking your time to write to us. We are pleased to hear about your positive experience at our hotel. The live Jazz performance in our lobby lounge is very popular among our guests. Also we hold Sheraton Social Hour in our bar from... More

1 review
3 of 5 stars Reviewed 1 week ago NEW

Just check in yesterday, the front desk lady could not find my two bookings for two rooms seven nights. Told her that we called two weeks ago and they confirmed my two bookings; after taking 20 minutes we got our two rooms. The front desk lady was so rude that she's not letting me talk and of course no smile... More

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Tokyo_Santa, マネージャー at Sheraton Miyako Hotel Tokyo, responded to this review

Thank you very much for your staying at Sheraton Miyako Hotel Tokyo. I also thank you for taking your time to write to us. It is with great regret and concern that you had a bad check in experience. I am deeply sorry for the unacceptable treatment that you have received from our front staff. This front staff was given... More

Faenza, Italy
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Good hotel with pool, excellent breakfast and very very kind staff! The Hotel is in a very good position, the room is clean and big. The Gym it's a little bit small, but there is a fantastic poll. Good price

Was this review helpful? Yes
Tokyo_Santa, マネージャー at Sheraton Miyako Hotel Tokyo, responded to this review

Thank you very much for your staying at Sheraton Miyako Hotel Tokyo. I also thank you for taking your time to write to us. I am very pleased with your positive comment to my staffs. I am sure to pass along your kind remarks to my team. Our hotel is located in one of Tokyo’s rich residential area so it... More

Ridgefield, CT
Top Contributor
473 reviews 473 reviews
86 hotel reviews
267 helpful votes 267 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This property is a Starwood Resort and we changed to this hotel when our tour of Japan formally ended. There was so much more to see and this was a perfect spot. There were two train stations within a 5-7 minute walk in either direction. The hotel was in a quiet area close to the town and numerous restaurants and... More

Was this review helpful? Yes
Tokyo_Santa, マネージャー at Sheraton Miyako Hotel Tokyo, responded to this review

Thank you very much for your staying at Sheraton Miyako Hotel Tokyo. I also thank you for taking your time to write to us. We are pleased to hear about your positive experience at our hotel. As you commented, we have shuttle bus service from hotel to Meguro railway & subway station. This shuttle departs every 15 minute and it... More

Hong Kong
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I left the hotel and realized at the Haneda airport that I left my mobile phone in the room. I called the hotel, they found the mobile phone and sent immediately a staff to the airport to bring it to me fast enough for me to catch my scheduled flight. That is all...difficult to beat no?

Was this review helpful? Yes 1
Tokyo_Santa, マネージャー at Sheraton Miyako Hotel Tokyo, responded to this review

Thank you very much for your staying at Sheraton Miyako Hotel Tokyo. I also thank you for taking your time to write to us. I am very pleased with your positive comment to my staffs. I am sure to pass along your kind remarks to my team. We appreciate your sincere feedback and hope you will give us the opportunity... More

New Mexico
Senior Contributor
39 reviews 39 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our room was spacious even though we had two doubles and a twin. This hotel provides all amenities. We did not eat at and of the five in house restaurants due to their high price. They have a free shuttle to the nearby metro stop which had many restaurants to choose from. Also there are several food markets nearby to... More

Was this review helpful? Yes 1
Tokyo_Santa, マネージャー at Sheraton Miyako Hotel Tokyo, responded to this review

Thank you very much for your staying at Sheraton Miyako Hotel Tokyo. I also thank you for taking your time to write to us. As you commented, we have shuttle bus service from hotel to Meguro railway & subway station. (Every 15 minute) There are so many restaurants, bars and shops around Meguro station. Better than that, A few glossary... More

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Additional Information about Sheraton Miyako Hotel Tokyo

Address: 1-1-50 Shirokanedai, Minato, Tokyo Prefecture 108-8640, Japan
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Minato
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton Miyako Hotel Tokyo 4*
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Also Known As:
Sheraton Tokyo
Sheraton Minato
Minato Sheraton
Sheraton Miyako Hotel Tokyo Japan

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style
#16 Luxury Hotel in Minato #20 Family Hotel in Minato #29 Business Hotel in Minato
Hotel Class
Number of rooms
495

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