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Hotel Okura Tokyo

4.5 of 5 2-10-4 Toranomon, Minato, Tokyo Prefecture 105-8416, Japan
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Certificate of Excellence 2014
Hotel Okura Tokyo
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Hotel Okura Tokyo
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767 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
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  • Chinese (Simplified) first
  • Danish first
  • English first
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Sydney, New South Wales, Australia
14 reviews 14 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This hotel has the best 5 star service ever. The staff were so helpful, warm and attentive that I felt like I was having a royal treatment. They responded so quickly to all our requests from just getting the travel adapter to delivering the iron. When I stayed at other 5 star hotels, I felt that the service was pretentious.... More

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Raleigh, North Carolina
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed here for three nights in September and it was a mistake. The hotel is not convenient for tourism. It seems to be in the heart of the embassy sector of the city, right next to the US Embassy in fact. We had to take cabs or walk a long way to the station to get around. Our fault... More

Was this review helpful? Yes 4
Pasadena, CA
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

This is easily my favorite hotel in Asia, and one of the best in the world. Exceptional attention to detail by the staff, extraordinary assistance. Have never stayed in a hotel more visitor-oriented. The concierge staff is unbelievably helpful and professional, able to assist in matters of business or personal travel, logistics, and entertainment. Outstanding options for hotel dining. Love... More

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Hillsboro, Oregon, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

This being my first time to Japan.... I was a little disappointed how old and stained the rugs were in the hall way on the floor and in the room we stayed in...sounds like the one guy who was a smoker had a bigger & better room on the higher floors... personally, enjoyed the location as it were easy for... More

Was this review helpful? Yes 1
Senior Contributor
34 reviews 34 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed a couple of nights at the end of August. It was a main building, which has a style not possessed by other upmarket hotels in Tokyo. It's understandable considering that was built a long time ago as a first hotel welcoming overseas guests as well as Japanese. It's a pity that it'll be replaced next autumn by a... More

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Montrose, United Kingdom
Senior Contributor
39 reviews 39 reviews
20 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 5 weeks ago

The rooms at the Hotel Okura are smaller than in other hotels I stayed at in Japan - not much space to spread out in the bedroom, and the bathroom was miniscule with a tiny bathtub suitable for nothing more than having a shower. But facilities were good, staff were very helpful, and the food in the restaurants was top... More

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Luxembourg City, Luxembourg
Top Contributor
66 reviews 66 reviews
29 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed September 14, 2014

I am from Japan and so I am familiar with the level of Japanese Hospitality & Service. Yet, I admit that the level of hospitality & service at Hotel Okura Tokyo is absolutely over my expectation. I AM IMPRESSED! All inquirers & requests (laundry pickup, cleaning room while I went for jogging & breakfast, gym etc) have been handled on... More

Was this review helpful? Yes 2
Mandello del Lario, Italy
Top Contributor
560 reviews 560 reviews
122 hotel reviews
313 helpful votes 313 helpful votes
3 of 5 stars Reviewed September 11, 2014 via mobile

Certainly the Hotel has a long history, and the level of service is outstanding, but the location is not ideal for tourists. The area is more business than anything, and specially at night there is nothing around. We had a communicating rooms (748-750) in the main building which were nice, but not special, and we learned that soon the whole... More

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Brighton, United Kingdom
Top Contributor
70 reviews 70 reviews
28 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed September 5, 2014

This is a great hotel, very comfortable and with one of the world's greatest lobbies. You have to see it. As is usual in Japan the staff are extremely competent and willing to help. It robs itself of five-stars by imposing a minuscule charge for use of a computer for email (I don't mind $25 for a drink, but in... More

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Espoo, Finland
15 reviews 15 reviews
6 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed September 3, 2014

We stayed in this traditional Japanese hotel for 3 nights. The service was friendly and I would say typically Japanese. The room was spacious and the bathroom was an experience with excellent Japanese style motorised toilet and great spa style shower. The lobby had interesting design, which we liked. The sushi restaurant downstairs was a great experience - the food... More

Was this review helpful? Yes 1
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Additional Information about Hotel Okura Tokyo

Address: 2-10-4 Toranomon, Minato, Tokyo Prefecture 105-8416, Japan
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Minato
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Hotel Okura Tokyo 4.5*
Number of rooms: 818
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Also Known As:
Okura Tokyo Hotel
Okura Tokyo Minato
Hotel Okura Tokyo Japan
Hotel Style
#6 Business Hotel in Minato #7 Spa Hotel in Minato #10 Family Hotel in Minato #11 Luxury Hotel in Minato #16 Romantic Hotel in Minato

339 photos of this hotel

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Hotel & grounds (59)
Bathroom (23)
Room/suite (73)
View from room (8)
Dining (3)
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Management photos: Courtesy of the property manager

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Room/suite (24)
Business center/function rooms (1)
Dining (8)
Hotel & grounds (15)
Pool/beach area (6)
View from room (4)
Other (22)
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