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Hotel Okura Tokyo

4.5 of 5 2-10-4 Toranomon, Minato, Tokyo Prefecture 105-8416, Japan
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Certificate of Excellence 2014
Hotel Okura Tokyo
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Hotel Okura Tokyo
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817 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bromley, United Kingdom
Senior Contributor
30 reviews 30 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed yesterday NEW

Spacious in the communal areas (lobby etc) and also in the rooms. Nice touches too (origami on the pillow etc) and extremely attentive and helpful staff. Good buffet breakfast as well. Couldn't say it was a truly 5 star hotel but it was very good and I wouldn't hesitate to stay again.

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Los Angeles, California
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

My room was spacious with beautiful wood paneling. The restaurants are superb; I ate terrific meals at the tempura and sushi rooms. The hotel staff members went out of their way to be helpful. I look forward to a future visit.

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2 reviews
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

This hotel has no customer service at all. The staff are rude, especially concierge in the South Wing and really dont care about you or are not interested in helping you out at all. This manner is also very evident at the check in desk although the staff there are more friendly. Expect to have no staff available on hand... More 

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Senior Contributor
40 reviews 40 reviews
12 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This hotel is so beautiful and reminds me of the 1970s in a very wonderful and classic sense. Lots of beautiful wood through out the main areas and low slung comfortable seating through out the spacious lobby. Great for people watching. The main tower is only 8 stories tall. Very unique for Tokyo where many of the surrounding buildings are... More 

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Baltimore, MD
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Through the roof. This place is a prime example for 6 star service. Of the 300 hotels I've Stayed at in the last 18 months this one is simply the best. We are 5 nights into an 8night stay and it will be hard to go. It's the attention to details that really make this place great.

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Maastricht, The Netherlands
Senior Contributor
39 reviews 39 reviews
21 hotel reviews
89 helpful votes 89 helpful votes
5 of 5 stars Reviewed 1 week ago

I loved this place. The service is just amazing! Not overwhelming, just in the great midpoint. Congrats! Hotel is a bit older but perfectly fine, and has that older Japanese charm. Would definitely recommend.

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Top Contributor
61 reviews 61 reviews
47 hotel reviews
99 helpful votes 99 helpful votes
4 of 5 stars Reviewed 1 week ago

I spent 4 nights at Hotel Okura Tokyo on my recent business trip. Stayed at the South Wing which is the older part of the hotel. The lobby entrance makes you feel like you're in the 70s ( in a good way), it's got a Japanese classic touch. My room was spacious, the older hotel rooms have usually huge space... More 

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Greenwich, Connecticut
Top Contributor
201 reviews 201 reviews
41 hotel reviews
83 helpful votes 83 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We are so very upset to see the original building of this classic icon of grace and hospitality go. My husband has been staying here twice a year for almost 20 years. I have joined him many times. Both he and I have great affection for the Okura and will be saddened when the main building is demolished in the... More 

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Senior Contributor
28 reviews 28 reviews
26 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Much has been said about the hotel's decor, that it's straight out of the 50s and that James Bond (a la Roger Moore) wouldn't be out of place here. All of that is true and is, on reflection, part of the hotel's charm. The lobby area is impressive and you will certainly not feel like you are at just another... More 

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12 reviews 12 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I stayed in the Okura hotel for two nights. The location is perfect for shopping, walking and dining. My room was spotless, had an amazing view overlooking the U.S. Ambassadors residence, and as others have commented, the decor was straight out of the fifties. I don't mean that in a negative way. It is a must see hotel. Even if... More 

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Additional Information about Hotel Okura Tokyo

Address: 2-10-4 Toranomon, Minato, Tokyo Prefecture 105-8416, Japan
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Minato
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Hotel Okura Tokyo 4.5*
Number of rooms: 818
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Also Known As:
Okura Tokyo Hotel
Okura Tokyo Minato
Hotel Okura Tokyo Japan
Hotel Style:
#7 Spa Hotel in Minato
#7 Business Hotel in Minato
#10 Family Hotel in Minato
#11 Luxury Hotel in Minato
#16 Romantic Hotel in Minato

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Hotel & grounds (67)
View from room (13)
Dining (5)
Bathroom (25)
Other (85)

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Room/suite (24)
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Hotel & grounds (15)
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