We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Strings by InterContinental Tokyo

Certificate of Excellence
4.5 of 5
Hotel website
Hotel deals
2-16-1 Konan | 26-32F Shinagawa East One Tower, Minato 108-8282, Tokyo Prefecture
Special Offer
Save 10-30%
The Strings by InterContinental Tokyo
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Ranked #5 of 96 Hotels / Ryokan in Minato
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 6 days ago
Phillips52 London, United Kingdom
Write a Review

677 reviews from our community

Traveler rating
    383
    240
    35
    16
    3
See reviews for
87
196
101
248
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (91)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (677)
  • Mar-May only
    (164)
  • Jun-Aug only
    (159)
  • Sep-Nov only
    (178)
  • Dec-Feb only
    (176)
All months
London, United Kingdom
Top Contributor
53 reviews 53 reviews
34 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Beautiful hotel, very modern inside with really good views, plenty of places to eat near by and ideally situated next door to Shinagawa. We got the bullet train from Kyoto direct to this station and then the Nex train direct to Narita airport. Worth taking plenty of cash with you as we could not get any money from ATM machines,... More 

Was this review helpful? Yes
Hong Kong, China
Top Contributor
79 reviews 79 reviews
59 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice hotel overall and i like the japanese modern style of it. This is a small hotel in an office tower and it has a few restaurants nearby as well. Location to the train terminal at Shinagawa is great but other than that there is not much around there. I did like the hotel for for location other than the... More 

Was this review helpful? Yes
InterContinental_360, Manager at The Strings by InterContinental Tokyo, responded to this review

Dear Michael R, Thank you for sharing your experiences at the hotel. We are certainly pleased to know that you enjoyed the hotel services and that you took the time to post your comments. We look forward to hosting you again in the near future. Sincerely, More 

Melbourne
Senior Contributor
38 reviews 38 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago

The Strings is in a great location, just a few minutes walk from Shinagawa station (which will connect you to the rest of Tokyo). We stayed in a corner suite and had a fantastic experience. The room was extremely comfortable, equipped and spacious. The view of the city line was also a plus. The staff at The Strings were also... More 

Was this review helpful? Yes
InterContinental_360, Manager at The Strings by InterContinental Tokyo, responded to this review

Dear MrTibbsMelb, We are so happy to hear that you enjoyed your stay with us and especially for your kind comments on our team. It's a pleasure to know that you enjoyed your stay and we look forward to offering you many more memorable visits in the future. Sincerely, More 

San Diego
Top Contributor
50 reviews 50 reviews
44 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 1 week ago

I've stayed at this property now at least 4 times since my initial visit at the end of 2013. Its a consistent hotel with great service and exceptional location next to Shinagawa station. The downsides are merely twofold: The breakfast is somewhat spartan and the workout facility is quite small. Otherwise, its good choice for a business traveler.

Was this review helpful? Yes
InterContinental_360, Manager at The Strings by InterContinental Tokyo, responded to this review

Dear Sameer R, Thank you so much for your recent post of The Strings by InterContinental Tokyo. We are very happy to hear that you enjoyed your stay and found our location to be well-suited to your needs. We appreciate your remarks and recommendations and we hope it's not too long before we have the pleasure of welcoming you back.... More 

Brisbane, Australia
Top Contributor
58 reviews 58 reviews
22 hotel reviews
96 helpful votes 96 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I will review the hotel first and the restaurants last. Location: The hotel is easily located, on the east tower of Shinagawa station. Check in : was fast, efficient and polite Room: the room was a 2 double bed deluxe on their highest floor, with a small writing desk, coffee machine, bath and shower in the bathroom. Very clean and... More 

Was this review helpful? Yes
InterContinental_360, Manager at The Strings by InterContinental Tokyo, responded to this review

Dear lovetotravel, Thank you so much for sharing your feedback with us. We are so happy to hear that you enjoyed the beautiful views and our premier location. However we were disappointed to read that our restaurants did not meet your expectations. Your comments have been shared with our executive team for further review so that we may improve and... More 

San Diego
Senior Contributor
43 reviews 43 reviews
42 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed here with my husband in the beginning of March. My husband was there for work and I was tagging along. It's a great business hotel and also convenient for tourists (it's right next to the train and Shinkansen station). The rooms are spacious and clean. They have all of the nice touches such as robes, nice hair dryers,... More 

Was this review helpful? Yes 1
InterContinental_360, Manager at The Strings by InterContinental Tokyo, responded to this review

Dear SanDiegoTravelGirl, It's a pleasure to hear that you enjoyed your stay and we appreciate you taking the time to share your experience with others. We will be sure to share your comments with our team and congratulate them on a job well done. We have also noted your other comments and will share them with our team for further... More 

Christchurch, New Zealand
Top Contributor
92 reviews 92 reviews
27 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed for 2 nights in an upgraded corner suite. The view was fantastic both day and night. Suite very nicely decorated in an executive way. Interesting multi flush and clean Japanese electric toilets! Breakfasts were excellent with Euro and Asian alternatives. Gym small but useful. Position of hotel is great - on the direct line from Airport, so no line... More 

Was this review helpful? Yes 1
InterContinental_360, Manager at The Strings by InterContinental Tokyo, responded to this review

Dear GastronomicusNZ, Thank you for sharing your experience with us. We are happy to hear that you enjoyed the well-appointed accommodations, dining options and our premier location. It was a pleasure to have had you as our guest and we hope it's not too long before we're able to welcome you back. Sincerely, More 

Southampton
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Excellent location, excellent service. We stayed on the 28th floor and couldn't hear the train station. Breakfast was lovely and consisted of both Western and Japanese foods. The concierge Gerald was very helpful. Thoroughly enjoyed our stay.

Was this review helpful? Yes 1
InterContinental_360, Manager at The Strings by InterContinental Tokyo, responded to this review

Dear BridgetCarman, Thank you for sharing your positive experiences at our hotel during your recent trip to Tokyo. We certainly take great pride in offering excellent service to all of our guests and we're thrilled to hear that we were able to offer you personalized service to make your stay memorable. We will certainly pass your delightful comments onto Gerald.... More 

Tokyo, Japan
Top Contributor
59 reviews 59 reviews
47 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Connected by an outdoor covered walkway to Shinagawa station, the hotel is easily accessible from both Narita and Haneda airport, while also convenient to travel to most parts of Tokyo using the Yamanote line. The lobby is located on the 26th floor of the Shinagawa East One Tower with an open plan atrium allowing you to see all 7 floors... More 

Was this review helpful? Yes 2
InterContinental_360, Manager at The Strings by InterContinental Tokyo, responded to this review

Dear Publius28, Thank you for sharing your experiences at the hotel. We are certainly thrilled to know that you enjoyed the hotel services and that you took the time to post your positive comments. We hope that we may another opportunity to host you on your next visit to Tokyo. Sincerely, More 

Melbourne, Australia
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed at this hotel for 3 nights after leaving a cruise ship in Osaka and travelling to Tokyo by bullet train. The hotel is about 5 minutes walk from Shinagawa station (a huge transport hub) -there is a direct walkway into the hotel building. The Narita Express also leaves from Shinagawa, so for me it was ideal. The hotel... More 

Was this review helpful? Yes 2
InterContinental_360, Manager at The Strings by InterContinental Tokyo, responded to this review

Dear Bali23, Thank you for choosing The Strings by InterContinental Tokyo during you recent trip to Tokyo. We are delighted to know that you found our staff extremely helpful and offered great advice about shopping and sight seeing. We appreciate your accolades to our concierge team and Gerald for their superior service and we will be sure to share your... More 

Questions? Get answers from hotel staff and past guests. Ask a question

381 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (325)
Viewed
View from room (42)
Viewed
Hotel & grounds (35)
Viewed
Room/suite (89)
Viewed
Bathroom (31)
Viewed
Dining (17)
Viewed
Pool/beach area (1)
Viewed
Other (110)

Management photos: Courtesy of the property manager

Viewed
All management photos (56)
Viewed
Dining (25)
Viewed
Hotel & grounds (3)
Viewed
Room/suite (16)
Viewed
Business center/function rooms (7)
Viewed
Bathroom (4)
Viewed
Other (1)
Hotels you might also like...
Check In Check Out
Price Your Stay

Staying in Shinagawa / Gotanda

Neighborhood Profile
Shinagawa / Gotanda
In Shinagawa, an office district shares space with luxury residential buildings and the scene is constantly changing with rapid development. Ikedayama park and Togoshi park are great places to see beautiful traditional Japanese gardens with ponds, as well as enjoy the changing seasons. Shinagawa was a post and a port town during the Edo era and the lavish old Shinto shrines and Buddhist temples at Shinagawa and Ebara are very popular. It's a great place to get in touch with the old Edo atmosphere on a pleasure boat cruising along the canal. The neighboring area around Gotanda station is a study in modern contrasts filled with unique restaurants and a lively nightlife.

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question