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The Strings by InterContinental Tokyo

Certificate of Excellence
4.5 of 5
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2-16-1 Konan | 26-32F Shinagawa East One Tower, Minato 108-8282, Tokyo Prefecture
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1 room 1 guest
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The Strings by InterContinental Tokyo
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752 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Doha
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This hotel is located very close to the shinagawa station which makes commenting around Tokyo a breeze. The hotel lobby and breakfast restaurant are absolutely gorgeous. The staff are just wonderful. However, the room was kind of small but well equipped. we stayed at this hotel for three very comfortable nights and I would absolutely recommend it to anyone visiting... More 

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Level Contributor
37 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Location is excellent! it is located right next to a Shinagawa station. This is a big station which have both bullet trains, JR lines, and Narita Express Line. You can literally take the JR line everywhere locally for food and sight seeing. I was able to stay on the 32nd floor which is the highest floor and I have to... More 

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San Francisco, California
Level Contributor
191 reviews
156 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Consistently positive experience in this extremely well appointed modern and quietly elegant hotel a stone's throw from Shinagawa station. Great breakfast buffet, nice rooms, outstanding service as in all previous stays. As before my only request would be to add another elliptical to the 24/7 gym. One is not enough....

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Sydney, Australia
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Picked this hotel because the rate was pretty good compared to other 5 star hotels in Tokyo. Like many Tokyo hotels, it's located on the upper floors of an office building. The airport limousine (which is a bus) service stops pretty much outside, which is really convenient if coming from Narita. I believe you can also get the NEX train... More 

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Perth, Australia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I wrote a wonderful review for an exceptional employee, Konomi Nakakuki to the hotel shortly after my return from my memorable experience in Japan in June. However, I have not received any acknowledgement from the hotel so in my efforts to ensure this employee is recognised for her exceptional customer service - I am writing a review on Trip Advisor.... More 

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Level Contributor
55 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 1 week ago

✅ location is excellent 🚄🚖🚇✈️ ✅ checkin is good n fast ✅ staff are polite and helpful ✅ room is big ✅ good quality furniture ✅ clean ✅ staff are warm but sterile ✅ gym is tiny ✅ no pool ✅ views are nice ✅ wifi is good ✅ this is an expensive hotel but an excellent business hotel

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Jersey, United Kingdom
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Good location in Shinagawa, just next to the large Shinagawa station. We stayed here for 4 nights after 2 weeks of traveling around Japan. It's a lovely, modern hotel; we stayed here due to having some miles to burn (otherwise we would have opted for a ryokan-style hotel). The facilities are very modern, the rooms sufficiently sized with a lovely... More 

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InterContinental_360, Manager at The Strings by InterContinental Tokyo, responded to this review

Dear malkotigarche, Thank you so much for your wonderful review and recommendations. We are thrilled to hear that you had a great stay and enjoyed your time in Tokyo. Your kind comments regarding our fantastic facilities and professional and courteous staff will be shared with the team accordingly. We look forward to welcoming you again on your next visit to... More 

Tokyo, Japan
Level Contributor
22 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Connected to Shinagawa station, the location is only second to Tokyo station area. All hotel rooms are on 27th or above of square building that has big open ceiling space throughout 26 to 32h(top fl) and any one of them has nice view. I personally prefer to stay on station side as it gives very interesting view of a busiest... More 

Was this review helpful? Yes 1
InterContinental_360, Manager at The Strings by InterContinental Tokyo, responded to this review

Dear Poolist Thank you so much for your wonderful review and recommendations. We are thrilled to hear that you had a great stay and enjoyed your time in Tokyo. Your kind comment regarding our superb location is greatly appreciated. However, we must apologize that some aspects of your stay did not meet your expectations. We take our guests' feedback very... More 

Columbus, Ohio
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Location is unbeatable : 1 minute from Shinagawa station, which is in Yamanote line that circulates major tour attractions. Service is terrific. Typical Japanese hospitality, but more than what we can expect from 5 star hotels.

Was this review helpful? Yes 1
InterContinental_360, Manager at The Strings by InterContinental Tokyo, responded to this review

Dear ilovethebeach06 Thank you so much for your wonderful review and recommendations. We are thrilled to hear that you had a great stay and enjoyed your time in Tokyo. Your kind comments regarding our superb location and very helpful staff and will be shared with the team accordingly. We look forward to welcoming you again on your next visit to... More 

Singapore, Singapore
Level Contributor
37 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A nice hotel with very helpful staff and spacious and nice room. I chose this hotel because there's a direct bus service to Gotemba Premium Outlet (shopping! yay!) and the bus stop is just 5 minutes away from the hotel. Because of its close proximity to the train station, getting to/from airports and around is very convenient. There are some... More 

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Staying in Shinagawa / Gotanda

Neighborhood Profile
Shinagawa / Gotanda
In Shinagawa, an office district shares space with luxury residential buildings and the scene is constantly changing with rapid development. Ikedayama park and Togoshi park are great places to see beautiful traditional Japanese gardens with ponds, as well as enjoy the changing seasons. Shinagawa was a post and a port town during the Edo era and the lavish old Shinto shrines and Buddhist temples at Shinagawa and Ebara are very popular. It's a great place to get in touch with the old Edo atmosphere on a pleasure boat cruising along the canal. The neighboring area around Gotanda station is a study in modern contrasts filled with unique restaurants and a lively nightlife.
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