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ANA InterContinental Tokyo

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1-12-33 Akasaka, Minato 107-0052, Tokyo Prefecture
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ANA InterContinental Tokyo
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ANA InterContinental Tokyo
ANA InterContinental Tokyo
ANA InterContinental Tokyo
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1,537 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (197)
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There are newer reviews for ANA InterContinental Tokyo
See the most recent reviews
Columbia, South Carolina
Senior Contributor
37 reviews 37 reviews
21 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for three nights in March. Check in went smoothly; the staff spoke English well. Our room was on the 38th floor with a good view of the city. We liked to pull our chairs over to the window and enjoy the lights. During our visit, the hotel was quiet at night. Our room was surprisingly large and... More 

Was this review helpful? Yes
InterContinental_360, Manager at ANA InterContinental Tokyo, responded to this review

Dear hengaoxing, Thank you for taking the time to share your feedback with us. We are so happy to hear that you enjoyed your stay and the amazing views of the Tokyo night skyline.We are pleased and proud to count you among our guests and hope it's not too long before you visit us again. Sincerely, Executive Assistant Manager More 

Contributor
16 reviews 16 reviews
13 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 1 week ago

We have stayed here twice and it's been a high quality experience both times. All the basics are done well as expected for an IC, but the concierge service stands out here. Many thanks to Ymke Simonis who got hold of some difficult to obtain Kabuki theatre tickets for us at short notice, and without being asked provided us with... More 

Was this review helpful? Yes 1
InterContinental_360, Manager at ANA InterContinental Tokyo, responded to this review

Dear hpw84 It was such a pleasure to have you as our guest again and your remarks about the high quality experience and our excellent concierge team are greatly appreciated. Your comments will most certainly be shared with the team. Once again thank you for your post and we look forward to hosting you again on your next trip to... More 

Eastbourne, United Kingdom
Top Contributor
200 reviews 200 reviews
81 hotel reviews
139 helpful votes 139 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband and I were there for a few days before a cruise and it was a good standard hotel with all the facilities one might expect. The location for holidaymakers was OK as it is near the metro but it is in a business area rather than near the main tourist sites. The public areas are very attractive with... More 

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InterContinental_360, Manager at ANA InterContinental Tokyo, responded to this review

Dear lovetotravel1954, Warmest greetings from ANA InterContinental Tokyo and thank you for taking the time to post your valuable feedback from your recent pre-cruise stay with us. It's a pleasure to know that you enjoyed all aspects of your stay including the city views, comfortable accommodations, premier location and the breakfast buffet. We truly appreciate your accolades to our staff.... More 

Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

The ANA is in a great location next to a subway line. Besides the hotel restaurants (which we did not try) there is a 7-11 nearby and a Starbucks. The MIXX bar on the 36th floor is really nice with sweeping views of the city. We stayed in a Premium Room which was quite roomy - large California King bed... More 

Was this review helpful? Yes
InterContinental_360, Manager at ANA InterContinental Tokyo, responded to this review

Dear Lanae S, Thank you for taking the time to leave us your feedback from your recent stay. We greatly appreciate your positive comments on the ANA InterContinental Tokyo and we are pleased to know that you enjoyed staying with us. We hope to welcome you back again soon on your next visit to Tokyo. Sincerely,   Executive Assistant Manager More 

Top Contributor
64 reviews 64 reviews
20 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 1 week ago

ANA Intercontinental is everything you would expect from a large high-end, business hotel. It is well decorated. The staff is excellent and very accommodating with special requests. All of the lobby staff spoke very good English. The concierge was extraordinarily patient with non-Japanese-speaking guests asking really basic or occasionally stupid questions (that's us!) The time of year (Feb/Mar) precluded trying... More 

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InterContinental_360, Manager at ANA InterContinental Tokyo, responded to this review

Dear Diplokeith, Thank you for your wonderful review. We are thrilled to know that you enjoyed your recent stay with us ANA InterContinental Tokyo. Your kind comments regarding our excellent service, Club InterContinental and great location are greatly appreciated and will be shared with our team. We look forward to welcoming you again on your next visit to Tokyo. Sincerely,... More 

Marbella, Andalucia, Spain
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

I have been staying in Ana Intercontinental Hotel a few days and unfortunately I've asked them in the evening for a wake up call at 7:30 am because i have a flight to catch at 12 am , they wrote it down and they made me the wake up call at 13:00 to let me know that i was supposed... More 

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Oaxaca, Mexico
Top Contributor
104 reviews 104 reviews
30 hotel reviews
303 helpful votes 303 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Metro station really closed, there is a mall with restaurants and shops very convenient, meals are not expensive at near restaurants. the upgrade to executive lounge was the best, breakfast was spectacular, and also snacks and drinks at the afternoon, definitive we will come back. For us sharing a room with the kids (2) was good. Cafeteria at the lobby,... More 

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InterContinental_360, Manager at ANA InterContinental Tokyo, responded to this review

Dear Covadonga A, Thank you for taking the time to leave us your feedback from your recent stay. We greatly appreciate your positive comments on the ANA InterContinental Tokyo and we are pleased to know that you especially enjoyed the Club InterContinental. We hope to welcome you back again soon on your next visit to Tokyo. Sincerely, Executive Assistant Manager More 

Bentonville, Arkansas
Top Contributor
54 reviews 54 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

This location is near the government sector of Tokyo and right off the subway line. I do have to give the staff credit for accommodating me for 1 night during my stay that I couldn't book prior to arrival due to the Cherry Blossoms festivals. I stayed a total of 11 nights. Check-in was easy and nice for Rewards members.... More 

Was this review helpful? Yes
InterContinental_360, Manager at ANA InterContinental Tokyo, responded to this review

Dear Latino_Hog, Thank you for taking the time to post your valuable feedback of your recent stay with us at ANA InterContinental Tokyo. We are very pleased to know that you enjoyed our hotel facilities, premier location and MIXX Bar & lounge. We have also noted on your other comments and have shared with the respective departments for further review.Your... More 

bromsgrove
Top Contributor
142 reviews 142 reviews
38 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed with my wife who was on business. Great location to explore Tokyo as metro is only a few metres walk form the hotel. Staff on concierge were helpful with my queries as I had never been to Japan before. The bars are great, staff friendly and attentive. Drinks aren't cheap but they do have an happy hour. The bar... More 

Was this review helpful? Yes
InterContinental_360, Manager at ANA InterContinental Tokyo, responded to this review

Dear simonbaldwin, Warmest greetings from ANA InterContinental Tokyo and thank you for taking the time to post your valuable feedback. We are delighted to know that you were more than pleased with your recent stay. Your kind comments regarding our friendly staff will be shared with our team accordingly. We hope that we may have another opportunity to host you... More 

Hong Kong, China
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Nice staff but not a 2015 service hotel. Lined up to get breakfast but took too long and eventually went to starbucks next door. Plenty of empty tables and seats beside the dining area but told ' this is a separate coffee area '. Bar on L36 completely smoking - come on this is 2015 and smoking in bars is... More 

Was this review helpful? Yes 1
InterContinental_360, Manager at ANA InterContinental Tokyo, responded to this review

Dear MikeKav57, Greetings from ANA InterContinental Tokyo and thank you for taking the time to share your impressions of your recent stay. We are sorry to hear that your experience fell below your expectations and please be assured your comments have been shared with our Executive Team for further investigation. We do hope we may have another opportunity to change... More 

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Prices are for 1 room, 2 adults
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Staying in Odaiba / Shiodome / Shinbashi

Neighborhood Profile
Odaiba / Shiodome / Shinbashi
Odaiba is an entertainment hotspot with a giant ferris wheel, concert halls, amusement arcades and lots of shopping. It also boasts Oedo-onsen-monogatari, a hotspring that recreates old Edo-era ambiance and is very popular with foreign visitors. Shiodome has ultra-modern office buildings where you can often find restaurants with a great high-rise view of Tokyo. The neighboring area of Shinbashi is a district of much older commercial buildings and it's a great place to join 'salary men' enjoying a drink and snacks at street stalls under the railway bridges after work.

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