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ANA InterContinental Tokyo

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1-12-33 Akasaka, Minato 107-0052, Tokyo Prefecture
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ANA InterContinental Tokyo
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ANA InterContinental Tokyo
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1,586 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (205)
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There are newer reviews for ANA InterContinental Tokyo
See the most recent reviews
Allentown, Pennsylvania
Senior Contributor
36 reviews 36 reviews
21 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is very comfortable and adequate without being excessive, and priced accordingly. The hotel's location is very convenient for the tourist who only has a few days to see the sights. It's also located adjacent to the Ark Hills complex, which has an impressive selection of restaurants for any budget. For getting around, it's only a short (~1200JPY) cab... More 

Was this review helpful? Yes 1
InterContinental_360, Manager at ANA InterContinental Tokyo, responded to this review

Dear Pat M, Thank you for taking the time to post your comment on TripAdvisor. We are very pleased to know that you found our ideal location the perfect spot for getting around Tokyo. We also would like to thank you for your kind comments regarding our bar with great views of downtown Tokyo. We hope that we may have... More 

Sydney AU
Contributor
18 reviews 18 reviews
16 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Loved our two nights here, rooms large, beds comfortable and bathroom clean. The staff were friendly and helpful and the breakfast food was exceptionally good. We found the hotel well connected to train metro so we were able to get around Tokyo easily. Recommended.

Was this review helpful? Yes 1
InterContinental_360, Manager at ANA InterContinental Tokyo, responded to this review

Dear Witness-55, Thank you for taking the time to post your valuable feedback of your recent stay with us at ANA InterContinental Tokyo. We are pleased to know that you found our location most ideal for your visit. We are also very happy to know that our staff was able to provide you with our professional assistance and that you... More 

California City, California
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I have been there recently, Japanese are very polite, and I have had a bad experience with this hotel, I would not recommend it to anyone! They were neither friendly nor helpful! You would rather spend your money elsewhere! Small room only fit for Japanese!

Was this review helpful? Yes 1
InterContinental_360, Manager at ANA InterContinental Tokyo, responded to this review

Dear Tu Tu T, Greetings from ANA InterContinental Tokyo and thank you for taking the time to share your impressions of your recent stay. We are sorry to hear that your experience fell below your expectations and please be assured your comments have been shared with our Executive Team. We do hope we may have another opportunity to change your... More 

Contributor
15 reviews 15 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Large hotel, close to steps down to subway although a 5 min walk to actual station. Lovely hotel in good location. Excellent facilities and extremely helpful staff who could not do enough to help you. A number of restaurants nearby & a Starbucks just around the corner. Would recommend to others.

Was this review helpful? Yes 1
InterContinental_360, Manager at ANA InterContinental Tokyo, responded to this review

Dear MarkRobbo123 Thank you so much for your wonderful review and recommendations. We are thrilled to hear that you had a great stay and enjoyed your time in Tokyo. Your kind comments regarding our extremely helpful staff is greatly appreciated and will be shared with the team accordingly. We look forward to welcoming you again on your next visit to... More 

Senior Contributor
38 reviews 38 reviews
23 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Essentially this hotel is for business travellers however we found a good deal online and jumped on it. We were immediately pleased with the friendly staff and after a long journey they were kind enough to store our bags until our room was ready. After experiencing our first day sightseeing we realised we were not in the normal tourism area... More 

Was this review helpful? Yes
InterContinental_360, Manager at ANA InterContinental Tokyo, responded to this review

Dear Anna B, Thank you so much for your wonderful review and recommendations. We are thrilled to hear that you had a great stay and enjoyed your time in Tokyo. Your kind comments regarding our housekeeping team is greatly appreciated and will be shared with the team accordingly. We look forward to welcoming you again on your next visit to... More 

Hong Kong, China
Senior Contributor
28 reviews 28 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

just stayed in tokyo for 4 nights and booked this hotel again for following reasons. good location as next/walking distance to Rapponggi, which is great for food and bars. Also great gym, all new equipment and has a sauna for men only by the way. the steak house is good,the tempanyaki is a little expensive and not a lot of... More 

Was this review helpful? Yes 2
InterContinental_360, Manager at ANA InterContinental Tokyo, responded to this review

Dear lordcave, Thank you for taking the time to post your valuable feedback of your recent stay with us at ANA InterContinental Tokyo. We are pleased to know that you found our location most ideal for your visit. We are also very happy to know that our staff was able to provide you with our professional assistance and that you... More 

Newark, Delaware
Top Contributor
74 reviews 74 reviews
23 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was only in Tokyo for two days/one night, but this was a great place to "call home" incredibly wonderful staff, a nice quiet room, and convenient walking to where I needed to go. There is a convenient bus from Narita airport that takes you straight to the hotel. I was able to walk to the Tokyo Tower easily from... More 

Was this review helpful? Yes
InterContinental_360, Manager at ANA InterContinental Tokyo, responded to this review

Dear Ed S Thank you for taking the time to post your feedback of your recent stay with us at ANA InterContinental Tokyo. Your kind remarks regarding our hotel facilities and our prime location are greatly appreciated. It is with great pleasure to read that you had a most pleasant stay with us and we hope that may have another... More 

Horsham, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a fantastic hotel, has the wow factor as soon as you walk through the doors. It's located in the business centre but the underground is very easy to use and the underground station is a two minute walk (if that) from the hotel entrance, so you can easily zip about. Tokyo is definitely an active holiday - lots... More 

Was this review helpful? Yes 1
InterContinental_360, Manager at ANA InterContinental Tokyo, responded to this review

Dear Lina_O8, Thank you for taking the time to post your terrific feedback of your recent stay with us at ANA InterContinental Tokyo. Your kind remarks regarding our hotel facilities and our prime location are greatly appreciated. It is with great pleasure to read that you had a most pleasant stay with us and we hope that may have another... More 

Melbourne, Australia
Top Contributor
73 reviews 73 reviews
50 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We are an older, active couple on holidays but want a comfortable bed, a quiet room and good service. We found all this (as we expected with this brand) with this hotel with emphasis on a comfortable bed and pillows and the exceptional cleanliness of everything. The service and attention from all staff was excellent and in particular from Junko... More 

Was this review helpful? Yes 3
InterContinental_360, Manager at ANA InterContinental Tokyo, responded to this review

Dear morswazza Warmest greetings from ANA InterContinental Tokyo and thank you for taking the time to post your valuable feedback. We are delighted to know that you were more than pleased with your recent stay. Your kind comments regarding our friendly staff will be shared with our team accordingly. We hope that we may have another opportunity to host you... More 

1 review
4 of 5 stars Reviewed 3 weeks ago via mobile

Stayed in the hotel for 2 nights. First night we were given a lower level with no views and a rather dated room. I spoke to the receptionist that we are Ihg member and immediately got a higher level room with view of Tokyo Tower. The rooms were of good size and the beds were firm and comfortable. There was... More 

Was this review helpful? Yes
InterContinental_360, Manager at ANA InterContinental Tokyo, responded to this review

Dear Jennifer L Thank you so much for your wonderful review and recommendations. We are thrilled to hear that you had a great stay and enjoyed the relaxing atmosphere. We look forward to welcoming you back soon. Sincerely, Executive Assistant Manager More 

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