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All 97 Minato hotels

ANA InterContinental Tokyo

4.5 of 5 Hotel   |   1-12-33 Akasaka, Minato 107-0052, Tokyo Prefecture
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ANA InterContinental Tokyo
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Ranked #16 of 97 Hotels / Ryokan in Minato
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed yesterday
seanyg Basel, Switzerland
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1,420 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Basel, Switzerland
Top Contributor
158 reviews 158 reviews
78 hotel reviews
131 helpful votes 131 helpful votes
3 of 5 stars Reviewed yesterday NEW

Whilst the ANA Intercontinental offers large bedrooms and impeccable customer service, bathrooms are tiny and poorly equipped. Sound insulation is terrible with traffic noise being clearly audible despite the roads being more than 20 floors below. Breakfast offers a decent selection although the breakfast area is too small and far too busy. Average compared to other Intercontinental hotels.

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Singapore, Singapore
Senior Contributor
44 reviews 44 reviews
39 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Enjoyed my stay in the hotel as the rooms were spacious for a Tokyo hotel. Rooms were clean and my stay was comfortable. While it is within walking distance to the subway, it is a pretty long walk through the tunnel to get to the station. Nothing very outstanding about the hotel as it is pretty typical of a business... More 

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Shanghai, China
Senior Contributor
22 reviews 22 reviews
22 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Very efficient and helpful staff right from the doormen, front office and concierge. F&B team not very switched on. Ordered room service once -chinese food no condiments provided, ordered a pork dish with literally 4 tiny pieces of pork for about 25 usd. Don't mind paying top dollar but at least let the portion size be normal. Weirdest of all... More 

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InterContinental_360, Manager at ANA InterContinental Tokyo, responded to this review

Dear enjoytravel5, Warmest greetings from ANA InterContinental Tokyo. Thank you for sharing your feedback of your recent stay with us. We are pleased to know that you found our staff professional and efficient. Your positive comments will be shared with our staff. However we have noted your comments regarding our room service and position of TV and apologize for not... More 

Berlin, Germany
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

I stayed at the ANA in December 2014 as tourist. Regarding the location, it´s central, but not in a hot-spot (if you´re into nightlife). Still great as starting point for doing the major sights of Tokyo. The room (executive) was nice/comfty and offered some good views of Tokyo, though nothing really special. On the other hand, the bathroom was small... More 

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InterContinental_360, Manager at ANA InterContinental Tokyo, responded to this review

Dear OttoAbln, Warm greetings from ANA InterContinental Tokyo and thank you for your very kind words regarding your recent stay with us. We sincerely apologize for any inconvenience caused to you during your recent visit, and please be assured that your comment has been raised with our management team for immediate review so that we may continue to provide our... More 

manchester
Senior Contributor
31 reviews 31 reviews
20 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 1 week ago

Initial impression was poor. My husband is a priority club member, so we bypassed the , huge, standard check in queue. An American member of staff immediately intercepted us. I did, possibly incorrectly, assume this was because we looked scruffy, having arrived in jeans and sweatshirts after a long train journey. The same chap was also slightly sarcastic when we... More 

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InterContinental_360, Manager at ANA InterContinental Tokyo, responded to this review

Dear mancpol, Thank you for choosing to stay with us on this visit to Tokyo and for taking the time to provide feedback on your stay. We do sincerely appreciate your comments on our great rooms and location and are very disappointed to hear that some aspects of your stay did not meet our usual levels of high standard, which... More 

Paris
Top Contributor
300 reviews 300 reviews
76 hotel reviews
144 helpful votes 144 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is comfortable and clean, and well equipped. Service is very friendly, as in most places in Japan, and staff generally speak English, unlike many places in Japan. The hotel is right by a metro station where several lines cross and conveniently located within walking distance for visitors who have business in Kasumi gaseki, i.e. the government complex. However,... More 

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InterContinental_360, Manager at ANA InterContinental Tokyo, responded to this review

Dear Seasondtraveller, Thank you for taking the time to leave us your feedback from your recent stay. We greatly appreciate your positive comments on the ANA InterContinental Tokyo and we are pleased to know that you enjoyed staying with us. We hope to welcome you back again soon on your next visit to Tokyo. Sincerely,   Executive Assistant Manager More 

Gothenburg, Sweden
Contributor
17 reviews 17 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a very elegant hotel with unsurpassed service and an ability to see every detail. Incredible pleasant and accommodating staff. We were very happy with the room and the lovely city view from a large window.

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InterContinental_360, Manager at ANA InterContinental Tokyo, responded to this review

Dear liam82a, Thank you for choosing to stay with us and we are delighted to receive your kind comments regarding our staff, hotel facilities and great views overlooking Tokyo. We look forward to again being your preferred hotel choice when you next visit Tokyo. Sincerely, Executive Assistant Manager More 

New York City, New York
Senior Contributor
38 reviews 38 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The ANA was a great place to stay in Tokyo - free huge buffet breakfast, free wifi, close to the subway - starbucks down the street. The room was a little tight so don't bring tons of luggage - but we had a great time and the concierge was great on email before we got there helping us book train... More 

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InterContinental_360, Manager at ANA InterContinental Tokyo, responded to this review

Dear traveler226a, Thank you for choosing to stay with us. We greatly appreciate your positive comments on the ANA InterContinental Tokyo and are pleased to know that you enjoyed staying with us. Thank you again for taking the time to share your feedback and we look forward to welcoming you back to our hotel again in the very near future.... More 

Mumbai, Maharashtra, India
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is located in a very central area. It was our first trip to Japan so were a little apprehensive but the concierge of this hotel is very helpful and with them we were able to plan all our sightseeing. From the airport there is a direct limousine bus to the hotel. Five minutes away from the hotel are... More 

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InterContinental_360, Manager at ANA InterContinental Tokyo, responded to this review

Dear Anjana B, Warmest greetings from ANA InterContinental Tokyo and thank you for your feedback from your recent stay with us. We greatly appreciate your positive comments regarding our concierge services which have been shared with the team accordingly. We hope that we have a chance to welcome you again on your next visit to Tokyo. Sincerely, Executive Assistant Manager More 

Munich
Top Contributor
209 reviews 209 reviews
86 hotel reviews
141 helpful votes 141 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Overall, the hotel offers excellent service and rooms. Check- in was smooth and easy. We were given room 3012, which looked more or less westward. If not for a building in the way, we would have had a view of Fujisan. Some of the rooms have this view so check with the desk before reserving as we understand that they... More 

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InterContinental_360, Manager at ANA InterContinental Tokyo, responded to this review

Dear MunichEricJ, Thank you for taking the time post your 5 star review of you recent stay with us. We do sincerely appreciate your kind comments regarding our facilities and guest rooms. We also have noted your comments regarding our breakfast which have been shared with our team for further review as we always continually strive to improve our guest... More 

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Additional Information about ANA InterContinental Tokyo

Address: 1-12-33 Akasaka, Minato 107-0052, Tokyo Prefecture
Phone Number:
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Minato
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — ANA InterContinental Tokyo 4.5*
Number of rooms: 843
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Also Known As:
Ana Intercontinental Tokyo Hotel Minato
Intercontinental Hotel Minato
ANA InterContinental Tokyo Japan
Hotel Style:
#9 Spa Hotel in Minato
#10 Romantic Hotel in Minato
#12 Business Hotel in Minato
#13 Luxury Hotel in Minato
#20 Family Hotel in Minato

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