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ANA InterContinental Tokyo

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1-12-33 Akasaka, Minato 107-0052, Tokyo Prefecture
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ANA InterContinental Tokyo
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ANA InterContinental Tokyo
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1,558 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Horsham, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed yesterday NEW

This is a fantastic hotel, has the wow factor as soon as you walk through the doors. It's located in the business centre but the underground is very easy to use and the underground station is a two minute walk (if that) from the hotel entrance, so you can easily zip about. Tokyo is definitely an active holiday - lots... More 

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Melbourne, Australia
Top Contributor
73 reviews 73 reviews
50 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We are an older, active couple on holidays but want a comfortable bed, a quiet room and good service. We found all this (as we expected with this brand) with this hotel with emphasis on a comfortable bed and pillows and the exceptional cleanliness of everything. The service and attention from all staff was excellent and in particular from Junko... More 

Was this review helpful? Yes 1
InterContinental_360, Manager at ANA InterContinental Tokyo, responded to this review

Dear morswazza Warmest greetings from ANA InterContinental Tokyo and thank you for taking the time to post your valuable feedback. We are delighted to know that you were more than pleased with your recent stay. Your kind comments regarding our friendly staff will be shared with our team accordingly. We hope that we may have another opportunity to host you... More 

1 review
4 of 5 stars Reviewed 1 week ago NEW via mobile

Stayed in the hotel for 2 nights. First night we were given a lower level with no views and a rather dated room. I spoke to the receptionist that we are Ihg member and immediately got a higher level room with view of Tokyo Tower. The rooms were of good size and the beds were firm and comfortable. There was... More 

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InterContinental_360, Manager at ANA InterContinental Tokyo, responded to this review

Dear Jennifer L Thank you so much for your wonderful review and recommendations. We are thrilled to hear that you had a great stay and enjoyed the relaxing atmosphere. We look forward to welcoming you back soon. Sincerely, Executive Assistant Manager More 

Senior Contributor
22 reviews 22 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed in Tokyo for two nights and had an outstanding visit. The rooms are brilliantly clean, linen excellent, and size of rooms very good. Fast elevators, unbelievably fast WIFI connectivity, super friendly staff and rooms away from the Tokyo noise. Close to subways, nightlife and excellent restaurants the hotel is ideally positioned to all that is needed. Great for... More 

Was this review helpful? Yes 1
InterContinental_360, Manager at ANA InterContinental Tokyo, responded to this review

Dear Lloyd H, Thank you for taking the time to post your valuable feedback of your recent stay with us at ANA InterContinental Tokyo. We greatly appreciate your wonderful comments regarding our guest rooms and our friendly staff. Your comments will be shared with the team accordingly. We look forward to welcoming you again on your next visit to Tokyo.... More 

Cornwall, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for 5 nights. I would say this hotel deserves 5 stars. It is pure luxury. Everything was so clean, the staff were all very respectful and all were very helpful if you were in need. The food was top notch. I tried the Japanese restaurant at lunch time, a really pleasant atmosphere and very nice food, I also... More 

Was this review helpful? Yes 2
InterContinental_360, Manager at ANA InterContinental Tokyo, responded to this review

Dear Pete580, Thank you so much for your wonderful review and recommendations. We are thrilled to hear that you had a great stay and enjoyed the service you received from our staff. We look forward to welcoming you back soon. Sincerely, Executive Assistant Manager More 

New York
Top Contributor
50 reviews 50 reviews
23 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel deserves its stars, but it's not as luxurious as I would have expected it. The Japanese love standardization and I found the staff efficient during my stay, which leads to an overall pleasant stay.

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InterContinental_360, Manager at ANA InterContinental Tokyo, responded to this review

Dear xel100176, Thank you for sharing your recent experience with us at ANA InterContiental Tokyo. We are delighted to read that you enjoyed your stay and your comments regarding our staff will be passed on to the team accordingly. Once again thank you for your review and we hope that we can welcome you again in the near future. Sincerely,... More 

Singapore, Singapore
Contributor
12 reviews 12 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

From the warm and yet extremely polite welcome we received by the doorman to the friendly smiles and phenomenal service we received across every aspect of the hotel, we would have no hesitations in recommending it to anyone visiting Tokyo. Requiring adjoining rooms for our two children (aged 10 and 8) the hotel was extremely compliant in understanding our request.... More 

Was this review helpful? Yes 1
InterContinental_360, Manager at ANA InterContinental Tokyo, responded to this review

Dear Thomos-Travels, It is with great pleasure to read that you and your family had a most fabulous time in Tokyo. We are delighted to know that our concierge staff exceeded your expectations. It is something we strive for here at ANA InterContinental Tokyo. Ymke will be especially pleased to here that your trip was helped made memorable by her... More 

Singapore
Contributor
19 reviews 19 reviews
13 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Meets expectations as a 5-star hotel. But rooms are very expensive although it came with breakfast which is reasonably ok. Service is ok too but 'robotic', lacks personal touch. So, to me, it is just a comfortable place to stay in and leave when you are done with your business there. I will go back for my business trips though.

Was this review helpful? Yes
InterContinental_360, Manager at ANA InterContinental Tokyo, responded to this review

Dear LChua, Thank you for taking the time to share your experience of your recent stay with us. We have noted all your points and will share with our executive team for further review. Once again thank you for taking the time to leave your feedback and we look forward to hosting you again on you next visit to Tokyo.... More 

Morro Bay, California
Top Contributor
81 reviews 81 reviews
29 hotel reviews
97 helpful votes 97 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This luxury hotel is well priced and very well located near the Rippongi area of Tokyo, within easy walking distance of many things to see. The rooms are large and comfortable, and the in-house restaurants quite adequate although later in the evening it can be difficult to find something to eat--such as on arrival from the airport. The in-house breakfast... More 

Was this review helpful? Yes
InterContinental_360, Manager at ANA InterContinental Tokyo, responded to this review

Dear 2bears93442, Thank you so much for your wonderful review and recommendations. We are thrilled to hear that you had a great stay and enjoyed breakfast at Cascade Cafe. We look forward to welcoming you back soon. Sincerely, Executive Assistant Manager More 

Contributor
19 reviews 19 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Perfect choice in Tokyo, right in center área, ellegant design and full of hightech-details and services. Room with great comfort and extra sise beds. Ammenities súper incluid y kymono and sandals...great experience. I definitelly recommend it.

Was this review helpful? Yes
InterContinental_360, Manager at ANA InterContinental Tokyo, responded to this review

Dear Yuri H, Thank you so much for your wonderful review and recommendations. We are thrilled to hear that you had a great stay and enjoyed our elegant rooms. We look forward to welcoming you back soon. Sincerely, Executive Assistant Manager More 

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Staying in Odaiba / Shiodome / Shinbashi

Neighborhood Profile
Odaiba / Shiodome / Shinbashi
Odaiba is an entertainment hotspot with a giant ferris wheel, concert halls, amusement arcades and lots of shopping. It also boasts Oedo-onsen-monogatari, a hotspring that recreates old Edo-era ambiance and is very popular with foreign visitors. Shiodome has ultra-modern office buildings where you can often find restaurants with a great high-rise view of Tokyo. The neighboring area of Shinbashi is a district of much older commercial buildings and it's a great place to join 'salary men' enjoying a drink and snacks at street stalls under the railway bridges after work.
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