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ANA InterContinental Tokyo

4.5 of 5 1-12-33 Akasaka, Minato 107-0052, Tokyo Prefecture
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Certificate of Excellence 2014
ANA InterContinental Tokyo
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ANA InterContinental Tokyo
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1,437 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Vancouver, Canada
Top Contributor
77 reviews 77 reviews
25 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Recently spent two nights at this hotel on business. I used the orange limo bus to and from Narita with ease. Clean and decent size rooms. The gym was a highlight. If you do use the gym, try the shower and sauna in the men's changing room. Five minute walk to subway. Starbucks two minute walk from ground floor entrance.... More 

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Seoul, South Korea
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed 4 days ago NEW

I visited ANA Intercontinental hotel for business trip. It was just 10-min walk away from Roppongi Hills. Internet speed was fair enough and breakfast buffet was so nice. Room was neat, hotel staffs were kind, so we could stay convenient at here. However, transportation to HND was not satisfied. I heard there was only one airport bus per day. Alternative... More 

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Bangalore, Karnataka, India
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

our stay here was for three days in sept 2014. its a beautiful lobby and extremely helpful staff. we had forgotten a cellphone in the cab that got us to the hotel and the hotel staff arranged everything and we had the phone back in 30min. The lobby is amazing! the rooms are big for tokyo standards but the bathrooms... More 

Was this review helpful? Yes 2
InterContinental_360, Manager at ANA InterContinental Tokyo, responded to this review

Dear Maria_uthup Warm greetings from ANA InterContinental Tokyo and thank you for your very kind words regarding your stay with us. We do sincerely appreciate your positive comments on our staff and hotel facilities. We look forward to welcoming you back to our hotel on your next visit. Sincerely, Executive Assistant Manager More 

london
Top Contributor
140 reviews 140 reviews
37 hotel reviews
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed 1 week ago

This is the second time I have stayed in this hotel over a week. It is a well run and well located corporate hotel which has many restaurants and bars as well as a very efficient concierge service in the hotel. Rooms are decent sized and well serviced the staff is professional and helpful altough some of them are leaving... More 

Was this review helpful? Yes 2
InterContinental_360, Manager at ANA InterContinental Tokyo, responded to this review

Dear erolys, It was a pleasure having you with us over the week and we thank you for your honest feedback, both positive and where we need to improve. We are sorry to hear that your dining experience at our hotel was not at the level that you had come to expect. We do take comments from our guests very... More 

Manila
Contributor
17 reviews 17 reviews
6 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have always been a fan of the Intercontinental Hotel Group product, which is why I subscribed to their Ambassador program. My recent stay at ANA Intercontinental is a testament of why exactly IHG is such a good brand and why I continue to frequent their business. This past New Year holiday my family traveled to Tokyo and decided to... More 

Was this review helpful? Yes 2
InterContinental_360, Manager at ANA InterContinental Tokyo, responded to this review

Dear VivaManila, Thank you for your wonderful 5 star review. We are truly delighted to read your kind comments and are very pleased to know that your family had an amazing stay with us at ANA InterContinental Tokyo. Your remarks will certainly be shared with the team across all relevant departments. We look forward to welcoming you again on your... More 

2 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed at the ANA Intercontinental for a little more than 2 weeks. My room was a Deluxe-Room on the 28th floor with a breathteaking view to tokyo tower. I can only say best about the ANA, it is a very high class Hotel and the staff is always very friendly, professional and helpfull. I enjoyed my stay and recommend... More 

Was this review helpful? Yes 3
InterContinental_360, Manager at ANA InterContinental Tokyo, responded to this review

Dear Cedric Z, Thank you so much for your 5-star review of ANA InterContinental Tokyo. We are pleased to hear that you enjoyed your stay and found our staff to be very friendly, professional and helpful. Your comments will certainly be passed on to our team. It was a pleasure to have you as our guest and we look forward... More 

italy
Senior Contributor
32 reviews 32 reviews
21 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed 4 days fro business trip and I must say I have really nothing bad to say about this hotel. Well trained and very polite staff (we are in Japan!), even when the hotel was rather crowdy during the busy morning hours or evening hours, everything seemed to be under control. Room size was average with a nice big shower,... More 

Was this review helpful? Yes 1
InterContinental_360, Manager at ANA InterContinental Tokyo, responded to this review

Dear carlmonite, Thank you for choosing the ANA InterContinental Tokyo for your recent stay. We are delighted to know that you enjoyed your stay with us, and we look forward to welcoming you back in the future. Sincerely, Executive Assistant Manager More 

Brisbane, Australia
Senior Contributor
36 reviews 36 reviews
24 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We enjoyed our stay here. Beds were nice and we were lucky enough to get a view. Suite room we stayed in lacked the usual finish you expect for a intercontinental hotel. Layout was awkward and was a bit of a let down. Buffet breakfast was quite nice. Good selection of food. Albeit a little cold. Staff were helpful and... More 

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InterContinental_360, Manager at ANA InterContinental Tokyo, responded to this review

Dear Nathan Y, Thank you for choosing the ANA InterContinental Tokyo for your recent stay. While we are pleased that you enjoyed our comfortable beds and views of Tokyo, we appreciate your feedback, and will share your comments with our Executive Team so that we can continue to improve our service. We hope to welcome you back in the future,... More 

Top Contributor
60 reviews 60 reviews
29 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The ANA Hotel has been a classic landmark for the Minato-Ku/Ropponggi area for a long time. The building offers great views of the city in almost every direction thanks to it's three-pointed star shape and tall structure. Any room above the 22nd floor is going to offer a treat for any newcomer to Tokyo. Upwards of the 30th floor the... More 

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InterContinental_360, Manager at ANA InterContinental Tokyo, responded to this review

Dear Ruleman, Thank you for your wonderful review. Your feedback is greatly appreciated as this is the only way to ensure that our facilities and services are of the highest quality. Your kind comments regarding the InterContinental Lounge will certainly be shared with the team. Once again thank you for taking the time to leave your valuable feedback. We hope... More 

Basel, Switzerland
Top Contributor
158 reviews 158 reviews
78 hotel reviews
138 helpful votes 138 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Whilst the ANA Intercontinental offers large bedrooms and impeccable customer service, bathrooms are tiny and poorly equipped. Sound insulation is terrible with traffic noise being clearly audible despite the roads being more than 20 floors below. Breakfast offers a decent selection although the breakfast area is too small and far too busy. Average compared to other Intercontinental hotels.

Was this review helpful? Yes
InterContinental_360, Manager at ANA InterContinental Tokyo, responded to this review

Dear seanyg, Thank you so much for your review of the ANA InterContinental Tokyo. We are happy to know that you found our rooms spacious and our customer service impeccable. We do apologize that some areas of your stay did not meet your expectations and your comments will be shared with our management team for further review. We do hope... More 

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Additional Information about ANA InterContinental Tokyo

Address: 1-12-33 Akasaka, Minato 107-0052, Tokyo Prefecture
Phone Number:
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Minato > Odaiba / Shiodome / Shinbashi
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — ANA InterContinental Tokyo 4.5*
Number of rooms: 843
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Also Known As:
Ana Intercontinental Tokyo Hotel Minato
Intercontinental Hotel Minato
ANA InterContinental Tokyo Japan
Hotel Style:
#9 Spa Hotel in Minato
#12 Business Hotel in Minato
#12 Romantic Hotel in Minato
#13 Luxury Hotel in Minato
#19 Family Hotel in Minato

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Staying in Odaiba / Shiodome / Shinbashi

Neighborhood Profile
Odaiba / Shiodome / Shinbashi
Odaiba is an entertainment hotspot with a giant ferris wheel, concert halls, amusement arcades and lots of shopping. It also boasts Oedo-onsen-monogatari, a hotspring that recreates old Edo-era ambiance and is very popular with foreign visitors. Shiodome has ultra-modern office buildings where you can often find restaurants with a great high-rise view of Tokyo. The neighboring area of Shinbashi is a district of much older commercial buildings and it's a great place to join 'salary men' enjoying a drink and snacks at street stalls under the railway bridges after work.