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ANA InterContinental Tokyo

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1-12-33 Akasaka, Minato 107-0052, Tokyo Prefecture
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ANA InterContinental Tokyo
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ANA InterContinental Tokyo
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1,643 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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UK
Level Contributor
39 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed here for 4 nights to explore Tokyo. This hotel has made my stay in Tokyo and was an absolute pleasure. The hotel is very well located to get around Tokyo. Very close to the underground transportation. The bars on the top floors have awesome views of Tokyo. This is a quality hotel and the staff are all very helpful... More 

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Singapore, Singapore
Level Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

If you can swing the additional $100 per night for the club lounge you get a value for money deal with great breakfast in the morning thown in, and canapes in the evening. The lounge is the best iv'e had the pleasure to experience, its very spacious, with great views over the city and Diet building, very helpful staff, and... More 

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Where to next?
Level Contributor
250 reviews
119 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This was my first stay at the ANA Intercontinental, and I have only positive things to say. The service was efficient, the room had all the necessary comforts, and the large outdoor swimming pool (big enough for proper length training if you are so inclined) is a particular bonus. I only walked past the gym, and it looked good. The... More 

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Perth, Australia
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Centrally located, clean and great service. Stayed for a week on business, staff were efficient and food and service were great. Rooms are small but everything you need was available and staff were only too happy to help. Have stayed in this hotel on several occasions and wouldn't stay anywhere else when I travel to Tokyo

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InterContinental_360, Manager at ANA InterContinental Tokyo, responded to this review

Dear bpcmanderson, Thank you for taking the time to post your feedback of your recent stay with us at ANA InterContinental Tokyo. Your kind remarks regarding our wonderful service and great food are most appreciated. Your comments will most certainly be share with our Executive Chef. It is a pleasure to read that you had a most pleasant stay with... More 

Fife
Level Contributor
103 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I was impressed upon entry into the hotel, it is a very pristine and shiny reception area although after a few days the artificial clean smell in the area did start to annoy me. The staff are also very good on reception, upon reaching my room I was disappointed. The room was fairly small although given this is in the... More 

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InterContinental_360, Manager at ANA InterContinental Tokyo, responded to this review

Dear Gillso, Warmest greetings from ANA InterContinental Tokyo and thank you for taking the time to post your valuable feedback. We are delighted to know that you found our reception staff most welcoming and our restaurants most satisfying. We hope that we may have another opportunity to host you again in the near future. Sincerely, Executive Assistant Manager More 

Cape Haze, Florida
Level Contributor
81 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

If your after Friendly, this hits it out of the park, location is terrific for government closeness and great walking, restaurants, train station,ect. The place is clean, well managed and up to date. Highly recommended as a place to stay.

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InterContinental_360, Manager at ANA InterContinental Tokyo, responded to this review

Dear Papajack007 Thank you so much for your wonderful review and recommendations. We are thrilled to hear that you had a great stay and enjoyed your time in Tokyo. Your kind comments regarding our super friendly staff is greatly appreciated and will be shared with the team accordingly. We look forward to welcoming you again on your next visit to... More 

Vancouver, Canada
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

My daughter and I stayed at the Ana in Tokyo for 8 nights. What a wonderful holiday experience! We would go back in a heartbeat. The service is impeccable. Our room was very spacious and quiet and it had all the amenities we needed. The location was very close to the subway which we used often. Taxis were always available... More 

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InterContinental_360, Manager at ANA InterContinental Tokyo, responded to this review

Dear mkdsl, Thank you for taking the time to share your feedback with us. We are so happy to hear that you enjoyed your stay with your daughter. Your kind comments regarding our impeccable staff and premier location are greatly appreciated. We are pleased and proud to count you among our guests and hope it's not too long before you... More 

Singapore
Level Contributor
36 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

Service in this hotel is excellent. Club Lounge provides good spread of breakfast selection and service is excellent. Staff will helpful and very friendly too. The check in experience was very warmth and friendly. We were greeted the moment we get out from the car.

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InterContinental_360, Manager at ANA InterContinental Tokyo, responded to this review

Dear Lyn L, Thank you so much for your wonderful review and recommendations. We are thrilled to hear that you had a great stay and enjoyed your time in Tokyo. Your kind comments regarding our excellent service is greatly appreciated and will be shared with our Executive Team. We look forward to welcoming you again on your next visit to... More 

Chicago, Illinois
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

The concierge is outstanding, helped an incredible amount with traveling in the city and planning events. Ordered bus tickets and gave restaurant recommendations as well as reservations. The room is clean and well maintained but beds are small, not too small but smaller than American ones. Area has easy access to subway-practically on top of it, so easy to travel... More 

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InterContinental_360, Manager at ANA InterContinental Tokyo, responded to this review

Dear carol m Thank you for taking the time to post your feedback of your recent stay with us at ANA InterContinental Tokyo. We are delighted to read your kind remarks regarding our fantastic concierge team. Your comments will be shared with the team accordingly. We look forward to hosting you again on your next visit to Tokyo. Sincerely, Executive... More 

Singapore, Singapore
Level Contributor
5 reviews
4 of 5 stars Reviewed 1 week ago

Just stay for 4 night and I have to say it is really very very great hotel. Very clean and new. Bed is soft and comfortable. Pillow is a bit too soft but still OK. However my colleague stayed on a lower floor (24th) complained that her room is old and dusty. I stayed on 31st floor. I guess the... More 

Was this review helpful? Yes
InterContinental_360, Manager at ANA InterContinental Tokyo, responded to this review

Dear James T, Thank you for taking the time to leave us your feedback from your recent stay. We greatly appreciate your positive comments on the ANA InterContinental Tokyo and we are pleased to know that you enjoyed staying with us. We hope to welcome you back again soon on your next visit to Tokyo. Sincerely,   Executive Assistant Manager More 

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