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InterContinental Hotel Tokyo Bay

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1-16-2 Kaigan, Minato 105-8576, Tokyo Prefecture
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InterContinental Hotel Tokyo Bay
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Ranked #15 of 96 Hotels / Ryokan in Minato
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842 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sydney, Australia
Top Contributor
74 reviews 74 reviews
22 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Just spent 6 nights there in a room with views up the Sumida River. Room spacious. If you join the IHG you get free Wifi, otherwise you need to pay. Bathroom has shower and separate bath, again spacious. Clean and comfy with prompt and pleasant service. We were right near the lift well but we never heard any noise from... More 

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Contributor
11 reviews 11 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I stayed here 2 times in a week difference. First visit was OK, I checked in very early, 5AM, and as IHG Platinum was expecting to quickly be checked in but found out that no room would be available until 11AM. After insisting for 15 minutes at 5AM (and after a red-eye flight from Hong Kong) I finally was able... More 

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Manila
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed her March 10-13. Booked a club room with Sumida River view. However, with my Intercon Ambassador Club membership, got upgraded to a corner room (Room 2003) facing the rainbow bridge. The room was big. Lounge access was a big plus as breakfast, afternoon tea and light dinner was offered. Checked-in at the 20th floor lounge. Location was very convenient.... More 

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Bolton, United Kingdom
Top Contributor
149 reviews 149 reviews
50 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed for three nights during a recent business trip to Tokyo, Fantastic levels of service, was upgraded on arrival to a beautiful room on the top floor (24th) wonderful views of the river from all sides of the room. Used the Excec Lounge on the 20th floor every day, was not disappointed at all, lovely snacks and food available as... More 

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brisbane
Top Contributor
90 reviews 90 reviews
42 hotel reviews
84 helpful votes 84 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed for 3 nights in a corner suite on level 12 with sweeping views overlooking Tokyo Bay, the room was gorgeous, spacious, charming and spotlessly clean. The staff here are amazing, the level of service they provided us second to none! They were incredibly obliging and able to anticipate our needs despite a language barrier (as we speak no... More 

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Dubai, United Arab Emirates
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

one word: WOW Loved our stay here. The room was cozy, comfortable and had everything you need to feel at home. The staff everywhere was so super friendly and did everything to help us with whatever we needed. The people dedicated to the club lounge were so nice. Only downside was the food selection that got a bit boring after... More 

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Seoul, South Korea
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed February 18, 2015

Well worth the cost to upgrade to the 20th floor executive lounge. Complimentary bar and food items are limited to choose from, they are top notch. Tamami Nozaki and Shinya Suzuki are very polite courteous and knowledgeable of the area. Both are most helpful in providing options for day trips. Their hospitality greatly influence our decision to return to this... More 

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San Francisco, California
Top Contributor
128 reviews 128 reviews
16 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed January 31, 2015

I stayed 3 nights here recently. Staff is very friendly and courteous. I got upgraded to the executive floor which was very nice. Room is clean and comfortable. The bathroom has a double sink with a separate tub and shower. They have shuttle that takes you to the train station which is convenient. Disappointed that this hotel is not on... More 

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Maidenhead, United Kingdom
Senior Contributor
34 reviews 34 reviews
16 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed January 27, 2015

I am staying here at present thankfully only 1 more night here . I'm on room 1227 the bathroom smells of sewage has done for the week I have been here the beds are comfy . Having to pay for internet in room is a disgrace cheaper hotels all over japan don't charge internet in room this will put a... More 

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GRO_TokyoBay, Manager at InterContinental Hotel Tokyo Bay, responded to this review

Dear CleanerPHD Thank you for your review. We give the utmost importance to our guest comments as they help us improve, and continually provide the guest experience possible. We are very sorry that you had trouble experience for a smell of sewage in your bath room during your stay. It was because there is the lack of room inspection work.... More 

London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed January 23, 2015

Stayed here as an Intercontinental Ambassador and received all the benefits without prompting. The room upgrade was applied but somewhat opaque as a different view may count as an upgrade. My initial room was on the 11th floor in which was designated as non-smoking. However the entire floor smelled of smoke. I am told this is not uncommon in Japan,... More 

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Neighborhood Profile
Odaiba / Shiodome / Shinbashi
Odaiba is an entertainment hotspot with a giant ferris wheel, concert halls, amusement arcades and lots of shopping. It also boasts Oedo-onsen-monogatari, a hotspring that recreates old Edo-era ambiance and is very popular with foreign visitors. Shiodome has ultra-modern office buildings where you can often find restaurants with a great high-rise view of Tokyo. The neighboring area of Shinbashi is a district of much older commercial buildings and it's a great place to join 'salary men' enjoying a drink and snacks at street stalls under the railway bridges after work.

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