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The Westin Tokyo

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1-4-1 Mita | Ebisu Garden Place, Meguro 153-8580, Tokyo Prefecture
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The Westin Tokyo
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1,139 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (115)
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Level Contributor
1 review
4 of 5 stars Reviewed 5 days ago NEW

I didn't want to stay in Shibuya or Shinjuku...too touristy. My friends who live in Tokyo recommended Ebisu and this was the only hotel we could book on such short notice in that area. But we loved it. It was comfortable and close to the train. Having people who spoke english there was comforting when we needed help acclimating ourselves... More 

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Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The location is a little beyond where I would stay typically because I like to be in the center ( or close to) the action but this hotel was worth it! We stayed here on our last night of vacation and figured we would spoil our selfs a bit. The hotel is stunning and the service is fantastic! Our room... More 

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Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a luxury hotel for those who come for business. The room is quite big for Japanese standard and it has a beautiful lobby. The Ebisu train station is only walking distance and there are plenty of restaurants near the hotel. But the hotel doesn't have swimming pool of their own and they provide us with the club access... More 

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Tampa, Florida
Level Contributor
22 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

The Westin was a beautiful hotel in a peaceful part of town. This definitely isn't the place to stay if you're looking for a party, but if you'd like to be well taken care of in a beautiful setting I'd highly recommend the Westin. The staff was there to answer any request, the food on site was pretty tasty, and... More 

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The_Westin_Tokyo, Marketing Coordinator at The Westin Tokyo, responded to this review

Thank you for your review and even more for your stay with us. We are delighted to hear that your visit to Tokyo was a truly enjoyable one! Our location, Ebisu is quite a gem. As you’ve mentioned, the many hidden discoveries here and there are popular to the local community as well. We boast true Westin professionalism and personal... More 

Downingtown, PA
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Our family of four stayed in 2 connecting non-smoking rooms in June 2015. The rooms were nicely appointed and very clean. 7-10 minute walk from the Ebisu Station and in a quiet neighborhood but still close to some decent restaurants. Service was impeccable. We asked a doorman for a restaurant recommendation and he made sure that we knew where we... More 

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Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Been staying in the Westin Tokyo more than 5 years. Surprised with their consistently highly rated maintenance and superb service overall. Room is clean and they do care for details, from time to time one can tell by how they position the shower head so that cold water won't splash on you by surprise to the amenity kits provided. One... More 

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Toronto, Canada
Level Contributor
35 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Westin Tokyo is a gorgeous hotel, something you'll notice right upon entering the grand lobby. The rooms are quite large, especially for Tokyo standards. Staff and food are both great, though, the hotel's location is a bit of a walk from the nearest train station (around 10 minutes). It's good if you want to be out of the hustle... More 

Was this review helpful? Yes
The_Westin_Tokyo, Marketing Coordinator at The Westin Tokyo, responded to this review

Thank you for your review and even more for your stay with us. We are delighted to hear you were able to feel renewed and relaxed in our guestrooms and your visit to Tokyo was a truly enjoyable one! We believe in offering the best of international standards combined with immaculate Westin Tokyo hospitality and service- attention to detail, tailored... More 

CT
Level Contributor
34 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Originally I was torn between booking this property and the Park Hyatt, but I know I made the right decision! This hotel was spectacular! The bellmen were all very friendly and helpful and check-in was efficient and quick. As an SPG Platinum member I received a wonderful suite upgrade on the 19th floor! There was a lovely dry-fruit and nut... More 

Was this review helpful? Yes
The_Westin_Tokyo, Marketing Coordinator at The Westin Tokyo, responded to this review

Thank you for your stay with us and for taking the time to post a review. We are thankful of your kind patronage to the Westin Tokyo and also for the encouragement we find in your gracious review. I would very pleased that you have to enjoy the Heavenly Bed that promises to "sleep on clouds" The Westin Hotel Original... More 

Raleigh, North Carolina
Level Contributor
59 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Located in quiet residential area but within walking distance to a Ebesu Place Garden shopping center. Closest metro station is about 10 minute walk. Rooms are large by Japanese standards and well appointed. The "Heavenly Beds" are very comfortable. Lots of eating options close by. Ideal for business or families. Lobby has a very classy feel.

Was this review helpful? Yes
The_Westin_Tokyo, Marketing Coordinator at The Westin Tokyo, responded to this review

Thank you for your review and even more for your stay with us. We are delighted to hear you were able to feel renewed and relaxed in our guestrooms and your visit to Tokyo was a truly enjoyable one! Our location, Ebisu is quite a gem. As you’ve mentioned, even though Yebisu area is quiet, the many hidden discoveries here... More 

Sydney, Australia
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Stayed for business. No change rooms at gym so arriving early from Australia, I couldn't take a shower, and got changed in a small cupboard like room off the lobby. Rooms were quite nice and barman pleasant. Gym small but you can use the next door gym but costs if you aren't a platinum member or staying on Exec floor... More 

Was this review helpful? Yes
The_Westin_Tokyo, Marketing Coordinator at The Westin Tokyo, responded to this review

Thank you for your stay with us and for taking the time to post a review. Your kind words are of the greatest encouragement to all of us. Thank you for allowing us the opportunity to serve you. Your valuable comment on gym will be shared with the team. We hope to see you again soon. Until then, please take... More 

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Staying in Shibuya / Harajuku / Ebisu

Neighborhood Profile
Shibuya / Harajuku / Ebisu
There are countless opportunities to shop in the Shibuya and Harajuku districts, especially in shops that focus on Japan's "Kawaii" culture. The trendiest areas are around Shibuya’s Center district, Harajuku's Takeshita-dori and in Omotesando. If you need to recharge from all the shopping, you can easily refresh yourself in Meiji Jingu or Sasaki Park. In contrast, Ebisu has a more grown up ambiance of calm and cool. At the Museum of Yebisu Beer you can learn about the beer that was responsible for the town’s name, and enjoy dining at the popular noodle shops in the surrounding area.
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