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The Westin Tokyo

Certificate of Excellence
1-4-1 Mita | Ebisu Garden Place, Meguro 153-8580, Tokyo Prefecture
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The Westin Tokyo
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The Westin Tokyo
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1,085 Reviews from our TripAdvisor Community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Antwerp
Senior Contributor
41 reviews 41 reviews
31 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

Excellent service on the executive floor. Nice rooms with all the comfort you need. Good location in a nice part of Tokyo. Good choice at breakfast and splendid view from the room and the lounge. Professionally approach.

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Paris, France
Senior Contributor
48 reviews 48 reviews
23 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed yesterday NEW

Had a great stay at this hotel. The classic modern rooms are spacious and comfortable. Mine had a view of the city and at night you could see the Tokyo Tower all lit up. The very large bathrooms had separate showers and tubs. The lobby is very airy with a large staircase leading up to two restaurants on the mezzanine... More 

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Delaware
Senior Contributor
43 reviews 43 reviews
17 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Only a few train rides away from the airport. Plenty of restaurants and shopping around the hotel area. Beautifully located for those who want to be away from the hustle of downtown traffic. Located in the Ebisu Garden Place. Plenty of great shopping just inside the metro area, with several floors to walk around. Very important recommendation: If traveling via... More 

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The_Westin_Tokyo, Marketing Coordinator at The Westin Tokyo, responded to this review

Thank you for staying with us at The Westin Tokyo and for taking the time to review us. Great to hear the reccomendation fro you. We are delighted to hear you were able to feel renewed and relaxed in our guestrooms. Our location, Ebisu is quite a gem. As you’ve mentioned, even though Yebisu area is quiet, the many hidden... More 

Stamford, Connecticut
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW via mobile

I always stay here in Tokyo, There is nothing negative one can say unless it is not near where you wish to do business. The hotel is simply beautiful, the rooms are especially comfortable and roomy and if you are on the executive floors, the lounge is a wonderful place to meet for business breakfast or afternoon chat.

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The_Westin_Tokyo, Marketing Coordinator at The Westin Tokyo, responded to this review

Thank you for staying with us at The Westin Tokyo and for taking the time to review us. We are delighted to hear you were able to feel renewed and relaxed in our guestrooms. It is our utmost joy in providing an experience, extraordinary; excellence that is consistent, and ensuring that each guest’s stay is bespoke. Thank you for allowing... More 

San Jose, California
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed as a family and had a great experience. The entire staff was immensely helpful and friendly. The concierge was always providing us with great advice and help on how to get to our intended destinations. The rooms were of decent size and the bathrooms were modern and upgraded. The nearest train station (Ebisu) is about 5-10 mins walk;... More 

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The_Westin_Tokyo, Marketing Coordinator at The Westin Tokyo, responded to this review

Thank you for your kind patronage to the Westin Tokyo and for taking the time to post a review. Your kind words and strong vote of confidence for the Westin Tokyo has given us great encouragement and yearning to do more. It is our utmost joy in providing an experience, extraordinary; excellence that is consistent, and ensuring that each guest’s... More 

Tokyo Prefecture, Japan
2 reviews
5 of 5 stars Reviewed 1 week ago

An exquisite hotel in a very central location. There are many things to see in walking distance or a short stop away on the subway such as the Shinagawa crossing. The service at the hotel was impeccable and the room had the most awesome view of The Tokyo Skytree tower. I definitely recommend this property. I will be staying here... More 

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The_Westin_Tokyo, Marketing Coordinator at The Westin Tokyo, responded to this review

Thank you for your review and even more for your stay with us on the special occasion of your friends' wedding. We are delighted to hear that your visit to Tokyo was a truly enjoyable one!  Our location we hope, a respite in the center of Tokyo, is a unique attribute ‘designed’ to assist you to escape from the daily... More 

Hawi, Hawaii
Top Contributor
66 reviews 66 reviews
29 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 1 week ago

We thoroughly enjoyed our stay here especially the "old school" aspects.The location while not central was so who very convenient and the hotel itself provided everything we needed to get around.The rooms were spacious and immaculate while the Club Lounge provided everything it should.My only complaint would be that the bed was the least heavenly of the heavenly beds I... More 

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The_Westin_Tokyo, Marketing Coordinator at The Westin Tokyo, responded to this review

Thank you for your stay with us and for taking the time to post a review. Whatever suits you’re fancy, we will do the utmost to provide. We believe in offering the best of international standards combined with immaculate Westin Tokyo hospitality and service- attention to detail, tailored service, and effort in understanding our guests.Our Heavenly bed is authorized by... More 

florida
Top Contributor
214 reviews 214 reviews
32 hotel reviews
119 helpful votes 119 helpful votes
5 of 5 stars Reviewed 1 week ago

after a long tiring journey from the USA it was nice to arrive at this hotel. The lobby is very opulent and welcomes you in. The rooms have been described as dated but we found them to have a nice Art Deco feel. Not the best buds by Westin USA standards, but comfortable enough. The view from the 13 th... More 

Was this review helpful? Yes
The_Westin_Tokyo, Marketing Coordinator at The Westin Tokyo, responded to this review

Thank you for your kind patronage to the Westin Tokyo and for taking the time to post a review. Your kind words and strong vote of confidence for the Westin Tokyo has given us great encouragement and yearning to do more. It is our utmost joy in providing an experience, extraordinary; excellence that is consistent, and ensuring that each guest’s... More 

Singapore, Singapore
Contributor
20 reviews 20 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

You would struggle to find fault with this hotel. Public areas and rooms alike were excellent and the Japanese "matter of fact" service puts most other nations to shame! Fantastic breakfast and we also ate in The Bar (excellent) and Yebisu (excellent...but expensive!). For those that want peace and quiet, the hotel is perfect, but has the feel of being... More 

Was this review helpful? Yes 1
The_Westin_Tokyo, Marketing Coordinator at The Westin Tokyo, responded to this review

A heartfelt “arigatogozaimasu (“thank you” in Japanese) for your stay with us and for your words of great encouragement. We believe in offering the best of international standards combined with immaculate Westin Tokyo hospitality and service- attention to detail, tailored service, and effort in understanding our guests. Sorry that we were not able to provide you with the bar informations... More 

ny
Contributor
16 reviews 16 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very nice hotel. Rooms were a bit dated but very spacious. Be sure to request a room with a view if you are on a high floor, the view is really nice. Service was very good, very efficient check in. Breakfast could be better, lines got long during the peak hours. My only real gripe is they wanted to charge... More 

Was this review helpful? Yes 1
The_Westin_Tokyo, Marketing Coordinator at The Westin Tokyo, responded to this review

Thank you for your review and even more for your stay with us. We are delighted to hear you were able to feel renewed and relaxed in our guestrooms and your visit to Tokyo was a truly enjoyable one! Our location, Ebisu is quite a gem. As you’ve mentioned, even though Yebisu area is quiet, the many hidden discoveries here... More 

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Neighborhood Profile
Shibuya / Harajuku / Ebisu
There are countless opportunities to shop in the Shibuya and Harajuku districts, especially in shops that focus on Japan's "Kawaii" culture. The trendiest areas are around Shibuya’s Center district, Harajuku's Takeshita-dori and in Omotesando. If you need to recharge from all the shopping, you can easily refresh yourself in Meiji Jingu or Sasaki Park. In contrast, Ebisu has a more grown up ambiance of calm and cool. At the Museum of Yebisu Beer you can learn about the beer that was responsible for the town’s name, and enjoy dining at the popular noodle shops in the surrounding area.
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