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The Westin Tokyo

4.5 of 5 1-4-1 Mita | Ebisu Garden Place, Meguro, Tokyo Prefecture 153-8580, Japan
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Certificate of Excellence 2014
The Westin Tokyo
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The Westin Tokyo
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920 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Edmonton, Alberta, Canada
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed today NEW

It's a very nice hotel with knowledgeable staff and clean rooms but it's a bit far from the subway station - about a 10-15 minute walk. It's a fine walk in the morning when you're fresh and haven't walked 15 km around the city but at the end of the night, that 10 minute walk feels like it's a mile... More

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Irving, Texas
Top Contributor
59 reviews 59 reviews
12 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Hubby and I stayed 4 nights in total at this location during our recent trip to Tokyo (we had two different checkins since we went out of Tokyo for a few days in the middle). Since hubby is a Platinum SPG member we got the best room available during checkin, which was a room with amazing Tokyo views. They even... More

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USA
Senior Contributor
37 reviews 37 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago

My Wife and I spent 4 nights at the Westin. What a classy place. The hotel had everything you wanted from multiple restaurants and bars to the simpler buffet style meal. The room service for both late at night and breakfast (they send up a toaster so you can make your own toast and keep it warm) was wonderful. All... More

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Los Angeles, California
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

The best Westin I have stayed ever. A true five-star experience with impeccable service and some of the most comfortable rooms I have been to. Location can be probably closer to the station, but if you are relying on a cab, it is irrelevant.

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The_Westin_Tokyo, Digital Marketing Coordinator at The Westin Tokyo, responded to this review

Thank you for your review and even more for your stay with us. We are delighted to hear you were able to feel renewed and relaxed in our guestrooms and your visit to Tokyo was a truly enjoyable one! We believe in offering the best of international standards combined with immaculate Westin Tokyo hospitality and service- attention to detail, tailored... More

New York City, New York
Contributor
12 reviews 12 reviews
12 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is located next to a commercial plaza. Good location, only a few minutes walk from the train station. It is not too far to walk to business district either. The room is nice and clean. The service is fantastic. It also has a small but very nice garden behind the lobby. Enjoyed walking there. Would stay here again... More

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The_Westin_Tokyo, Digital Marketing Coordinator at The Westin Tokyo, responded to this review

Thank you for your stay with us and for taking the time to post a review. Your kind words are of the greatest encouragement to all of us. We believe in offering the best of international standards combined with immaculate Westin Tokyo hospitality and service- attention to detail, tailored service, and effort in understanding our guests. We only hope for... More

San Francisco, California
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I had stayed in this hotel twice. Overall the experiences were excellent. If you had stayed in any other Starwood hotels in the past, this hotel was pretty much the same as any other in the US or in Europe. The room was rather spacious by Japanese standards as I have had stayed in other hotels in Japan many times... More

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The_Westin_Tokyo, Digital Marketing Coordinator at The Westin Tokyo, responded to this review

Thank you for your stay with us and for taking the time to post a review. We are thankful of your kind patronage to the Westin Tokyo and also for the encouragement we find in your gracious review. I would very pleased that you enjoyed the Heavenly Bed that promises to "sleep on clouds" The Westin Hotel Original in rooms... More

Toronto, Canada
Senior Contributor
23 reviews 23 reviews
22 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very good service, beautiful washroom with complete amenity kit (brush and anything you might dream of). Complete neighborhood with restaurants and supermarket around. Mitsukoshi department store nearby, Ebisu station is walking distance. Perfect for business man or congress people. For couples, lots of weddings going on there:-) Near major attractions in Tokyo as well easily accessible from the Ebisu station... More

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The_Westin_Tokyo, Digital Marketing Coordinator at The Westin Tokyo, responded to this review

Thank you for your review and even more for your stay with us. We are delighted to hear you were able to feel renewed and relaxed in our guestrooms and your visit to Tokyo was a truly enjoyable one! Our location, Ebisu is quite a gem. As you’ve mentioned, even though Yebisu area is quiet, the many hidden discoveries here... More

Senior Contributor
35 reviews 35 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I have to admit that the hotel is pretty amazing, especially after an eight our flight! The staff there is pretty amazing but, their english isn't really amazing you need to put in some effort but, they'll probably understand in the end. Amazing view though, I really have to give it to them. The terrace too had an amazing view... More

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The_Westin_Tokyo, Digital Marketing Coordinator at The Westin Tokyo, responded to this review

Thank you for staying with us at The Westin Tokyo and for taking the time to review us. We are delighted to hear you were able to feel renewed and relaxed in our guestrooms. It is our utmost joy in providing an experience, extraordinary; excellence that is consistent, and ensuring that each guest’s stay is bespoke. In addition, thank you... More

Sydney, Australia
Senior Reviewer
7 reviews 7 reviews
4 of 5 stars Reviewed 2 weeks ago

The Westin offered good service, great rooms on the Executive level which are very spacious with all that you require. Buffet great selection however expensive. The Executive Lounge was disappointing with limited selection of catering options throughout the day, this is compared with other 5 star Executive Level offers. Easy access to Ebisu station and worth visiting the food court... More

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The_Westin_Tokyo, Digital Marketing Coordinator at The Westin Tokyo, responded to this review

Thank you for your stay with us and for taking the time to post a review. Your kind words are of the greatest encouragement to all of us. Thank you for allowing us the opportunity to serve you. Your valuable feedback for our executive lounge will be shared by our team. We would take this opportunity to review our service... More

Lausanne, Switzerland
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 2 weeks ago

i stay for 4 nights, first i was surprise to be in the lowest floor (6) when i am a spg gold member! secondly the room is the oldest room i have ever by in asia, the tv is not hd and the color is turn to red, the toilet have no integrate cleaning system when you find it everywhere... More

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The_Westin_Tokyo, Digital Marketing Coordinator at The Westin Tokyo, responded to this review

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your... More

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Additional Information about The Westin Tokyo

Address: 1-4-1 Mita | Ebisu Garden Place, Meguro, Tokyo Prefecture 153-8580, Japan
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Meguro
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — The Westin Tokyo 4.5*
Number of rooms: 438
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Also Known As:
The Westin Tokyo Hotel Meguro
Westin Hotel Tokyo
Westin Hotel Meguro
Westin Tokyo
Meguro Westin
The Westin Tokyo Meguro

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