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The Westin Tokyo

4.5 of 5 1-4-1 Mita | Ebisu Garden Place, Meguro 153-8580, Tokyo Prefecture
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Certificate of Excellence 2014
The Westin Tokyo
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The Westin Tokyo
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1,004 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (101)
Date | Rating
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  • Chinese (Simplified) first
  • Dutch first
  • English first
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Frankfurt, Germany
Senior Contributor
31 reviews 31 reviews
26 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars NEW

Overview: Another top notch Westin hotel. Great rooms, well maintained, friendly staff, fully acknowledging Platinum status, good location. The only downside is a small and underequipped gym, which, unfortunately, is a major issue for me. Aside from that, top recommendation. Check-in/out & concierge: Check-in was very fast and professional. My SPG Platinum status was acknowledged and I got upgraded to... More 

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Honolulu, Hawaii
Contributor
19 reviews 19 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This hotel feels like a Westin from the late 90s or early 00s, in a comfortably good way. Many venues for eating and drinking, cuisines from around the world are steps away if not inside the hotel itself. Western-style toilet (no electronic bidet sprays, etc.), all the toiletries you'd expect from a Westin in the USA. Staff all speak English... More 

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The_Westin_Tokyo, Digital Marketing Coordinator at The Westin Tokyo, responded to this review

Thank you for your stay with us and for taking the time to post a review. Your kind words are of the greatest encouragement to all of us. We believe in offering the best of international standards combined with immaculate Westin Tokyo hospitality and service- attention to detail, tailored service, and effort in understanding our guests. We only hope for... More 

2 reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

Don't expect any helpful sevice from the concierge at this hotel! I needed a transport to Narita airport for my 2 small dogs and couple of large suitcases. Basically the only answer I got was that they only had one option costing close to over 500$. They refused to help me with any other options and finally I had to... More 

Was this review helpful? Yes 1
The_Westin_Tokyo, Digital Marketing Coordinator at The Westin Tokyo, responded to this review

Thank you very much for your stay with us and for taking the time to post a review.We take all feedback seriously and sincerely regret that we were not able to deliver what should have been a delightful stay. To the point of fee for taxi from the Westin Tokyo to the airport, We have the pricing contract to all... More 

Cork, Ireland
Senior Contributor
25 reviews 25 reviews
17 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

What can i say. Early check in because of my flight. Great room with fantastic view. Love the place. Staff are excellent. Rooms are large and wifi is very fast. Superb breakfast. Cant wait to come back again.

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The_Westin_Tokyo, Digital Marketing Coordinator at The Westin Tokyo, responded to this review

Thank you for your stay with us and for taking the time to post a review. We are thankful of your kind patronage to the Westin Tokyo and also for the encouragement we find in your gracious review. Important, yes, you are to us and we only find it our joy to ensure you of a delightful stay! We look... More 

Hong Kong, China
Top Contributor
477 reviews 477 reviews
129 hotel reviews
381 helpful votes 381 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Always a reliable hotel in Tokyo. The rooms could probably do with an renovation but it is still very comfortable with large rooms for Tokyo, great beds, good work desks and excellent F&B outlets. My only gripe would be the breakfast in the Exec Lounge is not great and probably better in the restaurant.

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The_Westin_Tokyo, Digital Marketing Coordinator at The Westin Tokyo, responded to this review

Thank you for your stay with us and for taking the time to post a review. Your kind words are of the greatest encouragement to all of us. Thank you for allowing us the opportunity to serve you. Your valuable feedback for the breakfast at the executive club lounge will be shared by our team. We would take this opportunity... More 

Washington DC, District of Columbia
Top Contributor
62 reviews 62 reviews
55 hotel reviews
118 helpful votes 118 helpful votes
5 of 5 stars Reviewed 1 week ago

This was my first time at the Westin Tokyo and I was struck by the grandeur and classiness of the hotel. The expansive lobby exudes indulgence and the staff are attentive. For us the location was perfect as the hotel is only a few stops away from Shibuya and Shinjuku. The moving escalator that arrived nearly to the hotel was... More 

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The_Westin_Tokyo, Digital Marketing Coordinator at The Westin Tokyo, responded to this review

Thank you for your kind patronage to the Westin Tokyo and for taking the time to post a review. Your kind words and strong vote of confidence for the Westin Tokyo has given us great encouragement and yearning to do more. It is our utmost joy in providing an experience, extraordinary; excellence that is consistent, and ensuring that each guest’s... More 

1 review
5 of 5 stars Reviewed 1 week ago

Many heart healthy choices of Western and Japanese cuisine available. Eggs cooked to perfection with a plethora of options. Every detail a consideration not only to freshness, but seasonality and presentation. The staff makes a concerted effort to embrace each guest as someone special. Kind, deliberate, efficient. Daniel Jaeger Master Chef, and team leader creates a rewarding food experience each... More 

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The_Westin_Tokyo, Digital Marketing Coordinator at The Westin Tokyo, responded to this review

May we sincerely thank you for your stay with us and for your gracious review. We cannot imagine how much of your valuable time and thoughts were put in, a heartfelt thank you. It gives us great encouragement that you found your experience at the Terrace restaurant with us a pure delight. Never do we regard “service” as an obligation,... More 

Chicago, Illinois
Senior Contributor
35 reviews 35 reviews
31 hotel reviews
132 helpful votes 132 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at the Westin Tokyo in January 2015 and had a great time. Check in: We were the only people checking in at the time, hence it was quite speedy. The staff at the check-in desk were very friendly and helped us get acquainted with the hotel. Room: The room was standard Westin quality which is great. The bathroom... More 

Was this review helpful? Yes 1
The_Westin_Tokyo, Digital Marketing Coordinator at The Westin Tokyo, responded to this review

Thank you for your stay with us and for taking the time to post a review. Your kind words are of the greatest encouragement to all of us. We believe in offering the best of international standards combined with immaculate Westin Tokyo hospitality and service- attention to detail, tailored service, and effort in understanding our guests. We only hope for... More 

Toronto, Canada
Contributor
14 reviews 14 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Westin Tokyo is a gem of a hotel. The rooms are spacious and the staff are friendly and very helpful. The hotel is located in a great location in Tokyo - peaceful and quiet neighborhood which isn't too far from the city center. Ebisu subway station is less than a 5 minute walk away. The breakfast buffet at the... More 

Was this review helpful? Yes
The_Westin_Tokyo, Digital Marketing Coordinator at The Westin Tokyo, responded to this review

Thank you for your kind words. It is our utmost pleasure greeting our guests wherever and whenever- after all one can never receive enough smiles! Your words are great encouragement, surly to be passed on to our entire staff. We look forward to your return. Until then, please take care. More 

Boulder, CO
Top Contributor
98 reviews 98 reviews
51 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed 2 weeks ago

No surprises in my stay at the Westin. Nice sized room with good amenities. Had dinner in the lobby restaurant. Standard American fare. Service was good. My keycard wasn't working, so was accompanied by a hotel guest services employee to make sure it was working the second time-I appreciated this as it would have been a pain to go back... More 

Was this review helpful? Yes 1
The_Westin_Tokyo, Digital Marketing Coordinator at The Westin Tokyo, responded to this review

Thank you for your stay with us and for taking the time to post a review. Whatever suits you’re fancy, we will do the utmost to provide. We are delighted to hear that our location in Ebisu (Yebisu Garden Place) was found to be a respite in the center of Tokyo, while providing some uplifting downtime with convenient access to... More 

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Additional Information about The Westin Tokyo

Address: 1-4-1 Mita | Ebisu Garden Place, Meguro 153-8580, Tokyo Prefecture
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Meguro > Shibuya / Harajuku / Ebisu
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — The Westin Tokyo 4.5*
Number of rooms: 438
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Also Known As:
The Westin Tokyo Hotel Meguro
Westin Hotel Tokyo
Westin Hotel Meguro
Westin Tokyo
Meguro Westin
The Westin Tokyo Meguro

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Staying in Shibuya / Harajuku / Ebisu

Neighborhood Profile
Shibuya / Harajuku / Ebisu
There are countless opportunities to shop in the Shibuya and Harajuku districts, especially in shops that focus on Japan's "Kawaii" culture. The trendiest areas are around Shibuya’s Center district, Harajuku's Takeshita-dori and in Omotesando. If you need to recharge from all the shopping, you can easily refresh yourself in Meiji Jingu or Sasaki Park. In contrast, Ebisu has a more grown up ambiance of calm and cool. At the Museum of Yebisu Beer you can learn about the beer that was responsible for the town’s name, and enjoy dining at the popular noodle shops in the surrounding area.