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All 10 Meguro hotels

The Westin Tokyo

4.5 of 5 Hotel   |   1-4-1 Mita | Ebisu Garden Place, Meguro, Tokyo Prefecture 153-8580, Japan
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The Westin Tokyo
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87%
Ranked #1 of 10 hotels in Meguro
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 2 days ago
redtide Montreal, Canada
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746 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
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English first
Montreal, Canada
Senior Contributor
45 reviews 45 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We started our 2 weeks in Japan with four nights at the Westin Tokyo. We thoroughly enjoyed our stay! The location is not directly in the busy downtown areas, but this really is an advantage. It is a nice serene oasis after the busy touring days. The hotel area is upscale, clean and safe. The Ebisu train station is a... More

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Singapore
Contributor
19 reviews 19 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Stayed on a business trip and then extended 1 night for personal trip. Highlight: ask the bell desk for the map showing the best Ramen places and you will not be disappointed! Good points: efficient business hotel, points on loyalty program, etc. Not so good points: longish walk to the station (although covered), queue for breakfast if you don't get... More

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Tokyo, Japan
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

I am an SPG loyalist and stayed at Westin hotels in Shanghai, Hamburg, Mumbai and Gurgaon among others. The experience has always been top in class. It was a comfortable stay with the only exception being the slightly rude staff at the concierge desk - I literally had to wave my hand to get their attention and then struggle to... More

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The_Westin_Tokyo, Digital Marketing Coordinator at The Westin Tokyo, responded to this review

Thank you for your stay with us and for taking the time to post a review. We would highly appreciate for your continuous patronage of The Westin Tokyo, and thank you again for giving us the opportunity to reviewing our service standard. As a management team, we take all comments seriously and share them with our staff, so we resolve... More

Stockholm, Sweden
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 5 days ago NEW

• The rooms were not ready when we arrived 5 p.m. • The breakfast restaurant was always “full” you had to wait a queue although there was a lot of empty tables • You had to wait for your coffee or tea for about 10-15 minutes • The staff was not effective at all • The club executive room had... More

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Boston, United Kingdom
Top Contributor
68 reviews 68 reviews
34 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

I come here for business and I love staying here. It's a nice short walk to the T and it's by a nice garden. The hotel is quiet clean in safe neighborhood. There are so many shops around. I like the breakfast here. The staff is friendly and no trouble with English at all.

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The_Westin_Tokyo, Digital Marketing Coordinator at The Westin Tokyo, responded to this review

Thank you for your stay with us and for taking the time to post a review. Your kind words are of the greatest encouragement to all of us. We believe in offering the best of international standards combined with immaculate Westin Tokyo hospitality and service- attention to detail, tailored service, and effort in understanding our guests. We only hope for... More

Barcelona, Spain
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

Hotel: the hotel is nice,the design is pretty nice, because clasic with new is nice mix, I have. Around 11 days I stay now 5 days and my experience is not good with staff Service: not good that I expect , I'm in the hotel around 10 days, I think a lot nights to get a nice service, but not...... More

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The_Westin_Tokyo, Digital Marketing Coordinator at The Westin Tokyo, responded to this review

Thank you very much for your stay and for taking the time to post a review. We are delighted to hear of your experience at the Westin Tokyo. Your kind words are of the greatest encouragement to all of us. As a management team, we take all comments seriously and share them with our staff, so we resolve any and... More

Singapore, Singapore
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

An old hotel that's been modestly upgraded. It has got large rooms with free Wi-Fi on my corporate plan. Breakfast is a little expensive at 3000+ yen though. I always love their heavenly beds. Also like their environment consciousness with the new green card program that you could hang outside the door to indicate that you don't need room service,... More

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The_Westin_Tokyo, Digital Marketing Coordinator at The Westin Tokyo, responded to this review

Thank you for your review and even more for your stay with us. Thank you again for your eco-friendly contribution while choose our Make a Green Choice. We anxiously wait for your return for another Westin Tokyo magic, a respite in the heart of the city with personal service at its best. More

Boston, Massachusetts
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We stayed for three nights in April this year - and we're blown away by the amenities and the staff - this ranks in out top ten Starwood global properties. Moonlight bar with White Russians is a moment not to forget but with the beautiful Japanese garden....the piano and cavernous entry and of course the excellent service makes this a... More

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The_Westin_Tokyo, Digital Marketing Coordinator at The Westin Tokyo, responded to this review

Thank you for choosing to stay with the Westin Tokyo. We feel privileged to have been able to serve you. Thank you for taking much of your valuable time to post a review, of which will surely be shared with all of our associates. We are humbled with your kind words, as it is our genuine joy that we are... More

Singapore
Contributor
16 reviews 16 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Good location but it is now a very old hotel. Has not changed. Room are old and on top of it did not have my room that I requested and they downgraded me instead upgrading me despite being Gold! So much for Westin service. If you want a good hotel looks like the Park Hyatt is still the best...

Was this review helpful? Yes 1
The_Westin_Tokyo, Digital Marketing Coordinator at The Westin Tokyo, responded to this review

Thank you for your stay with us and for taking the time to post a review. Thank you again for allowing us the opportunity to serve you. Your valuable feedback for the room assignment will be shared by our team. Please allow us to express deep apology for your unpleasant experience on your recent stay and our missing your precious... More

Burbank, California
Top Contributor
73 reviews 73 reviews
19 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

This hotel has up and do own reviews but as seasoned travelers this a a great experience. From check-in to the concierge giving us assistance. To the near location to the metro and JR lines at Ebisu station. It was wonderful. There is solid local cuisine and great dining just across the street, also that Starbucks and Burger King as... More

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The_Westin_Tokyo, Digital Marketing Coordinator at The Westin Tokyo, responded to this review

Thank you for your review and even more for your stay with us. We are delighted to hear that your visit to Tokyo was a truly enjoyable one! Our location, Ebisu is quite a gem. As you’ve mentioned, the many hidden discoveries here and there are popular to the local community as well. We boast true Westin professionalism and personal... More

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Additional Information about The Westin Tokyo

Also Known As:
The Westin Tokyo Hotel
The Westin Tokyo Hotel Meguro
Westin Hotel Tokyo
Westin Hotel Meguro
Westin Tokyo
Meguro Westin
The Westin Tokyo Meguro
Address: 1-4-1 Mita | Ebisu Garden Place, Meguro, Tokyo Prefecture 153-8580, Japan
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Meguro
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 10 hotels in Meguro
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — The Westin Tokyo 4.5*
Official Description (provided by the hotel):
The epitome of immaculate Japanese service, we tailor each guest's stay with personal, instinctive, and heartfelt hospitality. Enjoy the quietness in an upscale neighborhood of central Tokyo while staying close to the heart of actions happening at popular downtown sites. ... more   less 
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