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The Westin Tokyo

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1-4-1 Mita | Ebisu Garden Place, Meguro 153-8580, Tokyo Prefecture
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The Westin Tokyo
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1,324 Reviews from our TripAdvisor Community

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Santa Barbara, California
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I have stayed at this hotel many times (7 times in the last year alone) and always come back. Easy 10 min walk from Ebisu station with lots of places to eat and shop nearby as well. What I like most is the service. While true service is almost always great in Japan, the Westin stands out even in this... More 

Helpful?
1 Thank onlyiamboku
Minneapolis, Minnesota
Level Contributor
32 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This was my first trip to Tokyo. I choice this hotel due to proximity to trains and because of the Westin heavily beds. The Good: * It is a beautiful hotel that was well dress for the Christmas season. * The rooms are very nice with a lovely view of the city. * The executive lounge is large with a... More 

Helpful?
Thank ServiceMatters86
County Cork, Ireland
Level Contributor
54 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I stayed in this hotel for the first time in December 2015 and I loved it. On arrival the beautiful Christmas decorations blew me away and I knew the standard in the rest of the hotel would be just as high. The room was large and comfortable with a city view. There was an ample mini bar and tea/coffee making... More 

Helpful?
Thank Irishlass L
Dallas, Texas
Level Contributor
83 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed 1 week ago

I stay about 100 nights per year in SPG hotels and this is the bottom on my list. Except for the guys working the door EVERYONE in this hotel is rude. The accommodations look like my grandmothers house 20 years ago. The location is good, but it does not make up for the terrible service.

Helpful?
Thank wetraveler73
The_Westin_Tokyo, Marketing Coordinate at The Westin Tokyo, responded to this review

Thank you for your stay with us and for taking the time to post a review. Your kind words are of the greatest encouragement to all of us. Thank you for allowing us the opportunity to serve you. Your valuable feedback for the service quality will be shared by our team. We would take this opportunity to review our service... More 

Dublin, California
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The Absolute Beauty, Serenity and Convenience of this Hotel was an unexpected Surprise. The lobby is stunning and the rooms, which are quite large for Tokyo, were very comfortable. The hotel is in a quiet neighborhood and I was worried that it was too far away from the subway and center of town. I needn't have worried. There is a... More 

Helpful?
Thank whereoff2nxt
Whittier, California
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago

We recently stated at the Westin Hotel in Tokyo and loved it. The hotel is very beautiful, a lovely location and near the subway to take you anywhere you want to go to in Tokyo. The breakfast buffet is great as was the service from concierge desk, especially Eloisa. Our room was beautifully appointed with a nice teapot and wonderful... More 

Helpful?
Thank Alicia Moisa-Du... M
Level Contributor
31 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We were concerned when we caught a taxi from the train station and the driver had to pull out a UBD to find it. The drive there made us more nervous until we turned a corner and saw the Westin. It was gorgeous. The room was huge....about 5 times the size of our Kyoto hotel. The buffet restaurant was excellent,... More 

Helpful?
Thank Nmuirhead
The_Westin_Tokyo, Marketing Coordinator at The Westin Tokyo, responded to this review

Thank you for staying with us at The Westin Tokyo and for taking the time to review us. We are delighted to hear you were able to feel renewed and relaxed in our guestrooms. It is our utmost joy in providing an experience, extraordinary; excellence that is consistent, and ensuring that each guest’s stay is bespoke. Thank you for allowing... More 

Shanghai, China
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

It was a quick 2 night stay. Room was generous in space and the decor is pretty standard. I was able to workout in the room by moving the coffee table, instead of going to the gym. Efficient and friendly check in and check out. Ordered room service. Delivery was quick and food was fine. Very friendly and courteous staff... More 

Helpful?
Thank Ken W
The_Westin_Tokyo, Marketing Coordinator at The Westin Tokyo, responded to this review

May we sincerely thank you for your stay with us and for your gracious review. We cannot imagine how much of your valuable time and thoughts were put in, a heartfelt thank you. It gives us great encouragement that you found your stay with us a pure delight. Never do we regard “service” as an obligation, but rather embrace it... More 

Atlanta, Georgia
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I joined my husband who was traveling for business. The rooms are well designed and comfortable. Their compact bathrooms are great! For a very busy hotel the service still had a personal touch. We enjoyed the selection and quality of the food at breakfast. The take-away shop from Victor's, the French restaurant, was a great surprise.

Helpful?
Thank LCSussman
The_Westin_Tokyo, Marketing Coordinator at The Westin Tokyo, responded to this review

A heartfelt “arigatogozaimasu (“thank you” in Japanese) for your stay with us and for your words of great encouragement. We believe in offering the best of international standards combined with immaculate Westin Tokyo hospitality and service- attention to detail, tailored service, and effort in understanding our guests. Your kind words are of the greatest encouragement to all of us. Thank... More 

Singapore, Singapore
Level Contributor
73 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I had stayed 5 nights during my virgin trip to tokyo and had loved every second of it staying with Westin. Arrived in the morning at about 9am and was granted early check in. The gentleman who checked us in is simply professional. Room is huge despite having 2 super single beds. Spacious and clean. Theme of the hotel leans... More 

Helpful?
Thank Xavier K
The_Westin_Tokyo, Marketing Coordinator at The Westin Tokyo, responded to this review

Thank you for choosing to stay with the Westin Tokyo and for taking much of your valuable time to post a review, of which will surely be shared with all of our associates especially Tomoko Asano, and Etsuko Nakagawa. Surely, they will be very happy to hear that you enjoyed your family trip to Tokyo. We are humbled with your... More 

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Staying in Shibuya / Harajuku / Ebisu

Neighborhood Profile
Shibuya / Harajuku / Ebisu
There are countless opportunities to shop in the Shibuya and Harajuku districts, especially in shops that focus on Japan's "Kawaii" culture. The trendiest areas are around Shibuya’s Center district, Harajuku's Takeshita-dori and in Omotesando. If you need to recharge from all the shopping, you can easily refresh yourself in Meiji Jingu or Sasaki Park. In contrast, Ebisu has a more grown up ambiance of calm and cool. At the Museum of Yebisu Beer you can learn about the beer that was responsible for the town’s name, and enjoy dining at the popular noodle shops in the surrounding area.
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