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The Westin Tokyo

Certificate of Excellence
1-4-1 Mita | Ebisu Garden Place, Meguro 153-8580, Tokyo Prefecture
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The Westin Tokyo
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The Westin Tokyo
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1,057 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (106)
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Limassol, Cyprus
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

As an Ambassador Platinum SPG member ( 100 nights + per year) , this hotel is totally magnificent. Located in one of Tokyo's chic Prefectures, it commands a location just a small distance from Ginza, the up market shopping area with great stores and even better restaurants. We arrived from Europe on Christmas Eve for a perfect 5 day stay.Comfortable,... More 

Was this review helpful? Yes 1
Guadalajara, Mexico
Top Contributor
54 reviews 54 reviews
17 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

It is a good hotel, big classic style hotel. The nearest train station is 15 minutes walking, if you have big suitcase is difficult to walk until this point. The buffete is good, with good variety but it can be better, more fruit and more sweet bread. The service is simply excellent! I give them a 10 in this area.

Was this review helpful? Yes 2
Los Angeles, California
Contributor
19 reviews 19 reviews
18 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The hotel is located next to the Yesibu Garden shopping center. The staff at the hotel is super polite, services are fab. In terms of location, it's a bit of a walk to the train station but kind of fun to walk through the shopping mall and then 4 long people movers type of escalators (or skywalk) The room decor... More 

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Wilmington, Delaware
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 1 week ago NEW

Just the perfect travel hotel for business or pleasure. Excellent rooms and amenities in hotel. Just opposite the Yesibu Garden development, and a nice walk to the Ebisu subway stop. It's a great alternative to the typical Choyoda area hotels.

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The_Westin_Tokyo, Digital Marketing Coordinator at The Westin Tokyo, responded to this review

Thank you for your kind words. It is our utmost pleasure greeting our guests wherever and whenever- after all one can never receive enough smiles! Your words are great encouragement, surly to be passed on to our entire staff. We look forward to your return. Until then, please take care. More 

Montreal, Canada
Senior Contributor
35 reviews 35 reviews
23 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Every time I go to Tokyo, I stay at the Westin Tokyo because all of my stays have been exceptional. The service is excellent and the staff very friendly. As a Starwood Platinum member, the benefits are excellent and the lounge is very nice as well. Thank you again to the Westin Tokyo!

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The_Westin_Tokyo, Digital Marketing Coordinator at The Westin Tokyo, responded to this review

A heartfelt “arigatogozaimasu (“thank you” in Japanese) for your stay with us and for your words of great encouragement. We believe in offering the best of international standards combined with immaculate Westin Tokyo hospitality and service- attention to detail, tailored service, and effort in understanding our guests. Thank for allowing us to contribute to your Tokyo experience. We hope to... More 

Island of Malta, Malta
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We were in Japan for our honeymoon over a course of three weeks and were lucky to see most of the country so we were limited as to how long we can spend in each city. We had booked the Westin Tokyo for two nights and from the check in to the departure the staff were very helpful and courteous.... More 

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Manhattan Beach CA USA
Senior Contributor
37 reviews 37 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed for four nights in two adjoining rooms. First night we could not have adjoining so they upgraded is to Platinum floor for remaining nights with breakfast buffet which was amazing. Train station is a short ten minute walk away that then gets you to almost anywhere in Tokyo in 30 minutes. Most spots such as Shibuya and Shinjuku are... More 

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Orange County, California
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

This was my first time in Tokyo so maybe my expectations were too high but the room looked like something from the early 90's in Las Vegas. The room was clean, acceptable noise level, spacious and had a beautiful view - I had an executive suite. I had the included breakfast which was fine but nothing to write home about... More 

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The_Westin_Tokyo, Digital Marketing Coordinator at The Westin Tokyo, responded to this review

Thank you for your review and even more for your stay with us. We are delighted to hear you were able to feel renewed and relaxed in our guestrooms and your visit to Tokyo was a truly enjoyable one! The Westin Tokyo were made in the interior of fine European style and relaxed atmosphere you. We promise to everyone with our... More 

Montreal, Quebec, Canada
Contributor
12 reviews 12 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We stayed here for 8 nights - one night when we first arrived in Japan and then 7 more nights after we came back from a week-long JR pass trip. The hotel kept our big luggage during the course of our trip and it was in a room, waiting for us, by the time we checked in again. Service is... More 

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The_Westin_Tokyo, Digital Marketing Coordinator at The Westin Tokyo, responded to this review

Thank you for your review and even more for your stay with us. We are thankful of your kind patronage to Starwood hotels and resorts, keep SPG platinum status with you, and also for the encouragement we find in your gracious review. We are delighted to hear you were able to feel renewed and relaxed in our guestrooms and your... More 

Dubai, United Arab Emirates
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

- Hotel staff very friendly, - Good location of the hotel, close to the metro station, one stop away from Shibuya, - The restaurant got very crowded for breakfast and the guests were made to wait so once we got our table, we were made to leave as it was closing time, they should manage breakfast much better and improve... More 

Was this review helpful? Yes 3
The_Westin_Tokyo, Digital Marketing Coordinator at The Westin Tokyo, responded to this review

Thank you for your stay with us and for taking the time to post a review. Your kind words are of the greatest encouragement to all of us. Thank you for allowing us the opportunity to serve you. Your valuable feedback for dining experience will be shared by our team. We boast true Westin professionalism and personal attentiveness to our... More 

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Staying in Shibuya / Harajuku / Ebisu

Neighborhood Profile
Shibuya / Harajuku / Ebisu
There are countless opportunities to shop in the Shibuya and Harajuku districts, especially in shops that focus on Japan's "Kawaii" culture. The trendiest areas are around Shibuya’s Center district, Harajuku's Takeshita-dori and in Omotesando. If you need to recharge from all the shopping, you can easily refresh yourself in Meiji Jingu or Sasaki Park. In contrast, Ebisu has a more grown up ambiance of calm and cool. At the Museum of Yebisu Beer you can learn about the beer that was responsible for the town’s name, and enjoy dining at the popular noodle shops in the surrounding area.

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