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The Westin Tokyo

Certificate of Excellence
1-4-1 Mita | Ebisu Garden Place, Meguro 153-8580, Tokyo Prefecture
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The Westin Tokyo
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The Westin Tokyo
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1,023 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Spent five delightful nights at the Westin in Tokyo. The staff were incredibly helpful with everything from dinner reservations to baseball tickets. The hotel is absolutely beautiful and the Executive lounge is well-stocked, lovely, and comfortable. Couldn't have asked for anything more. Thank you!

Was this review helpful? Yes 1
The_Westin_Tokyo, Digital Marketing Coordinator at The Westin Tokyo, responded to this review

Thank you for your stay with us and for taking the time to post a review. Your kind words are of the greatest encouragement to all of us. We believe in offering the best of international standards combined with immaculate Westin Tokyo hospitality and service- attention to detail, tailored service, and effort in understanding our guests. We only hope for... More 

Providence, RI
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice hotel, closed to Yebesu promenade garden. Dedicated staff. We were given small beds (too small for 2 people). Close to subway station Ebisu. Room was spacious and clean. Concierge service was very busy and nice

Was this review helpful? Yes
The_Westin_Tokyo, Digital Marketing Coordinator at The Westin Tokyo, responded to this review

Thank you for your review and even more for your stay with us. We are delighted to hear that your visit to Tokyo was a truly enjoyable one!  Our location we hope, a respite in the center of Tokyo, is a unique attribute ‘designed’ to assist you to escape from the daily grind. Thank for allowing us to contribute to... More 

Boston, Massachusetts
Top Contributor
54 reviews 54 reviews
28 hotel reviews
124 helpful votes 124 helpful votes
5 of 5 stars Reviewed 1 week ago

On my first trip to Tokyo, this could not have been in a better location. Just a short covered walk from Ebisu, this hotel was clean and comfortable with superb service. It's one of the best SPG properties I have ever stayed in. The lounge was beautiful and breakfast amazing. The internet was blazing fast and the rooms were perfect... More 

Was this review helpful? Yes 1
The_Westin_Tokyo, Digital Marketing Coordinator at The Westin Tokyo, responded to this review

Thank you for your kind patronage to the Westin Tokyo and for taking the time to post a review. Your kind words and strong vote of confidence for the Westin Tokyo has given us great encouragement and yearning to do more. It is our utmost joy in providing an experience, extraordinary; excellence that is consistent, and ensuring that each guest’s... More 

Singapore, Singapore
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Good connections and excellent service from attentive staff. Food was great , but reservations needed always. It is always so busy at mealtimes. Rooms clean and good connections to subway. Shopping and Food and beverage available at shopping centre just outside the Hotel.

Was this review helpful? Yes
The_Westin_Tokyo, Digital Marketing Coordinator at The Westin Tokyo, responded to this review

Thank you for your review and even more for your stay with us. We are delighted to hear you were able to feel renewed and relaxed in our guestrooms and your visit to Tokyo was a truly enjoyable one! Our location, Ebisu is quite a gem. As you’ve mentioned, even though Yebisu area is quiet, the many hidden discoveries here... More 

Mainz, Germany
Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

I am a business traveller and spend 200+ nights per year in hotels across all continents. I based my reviews on my experience witgh all major hotel chains and selected boutique hotels. I am not affiliated as a shareholder, supplier, or otherwise with any of the hotels I review. Westin in Ebisu must be one of my favourite hotels in... More 

Was this review helpful? Yes
The_Westin_Tokyo, Digital Marketing Coordinator at The Westin Tokyo, responded to this review

May we sincerely thank you for your stay with us and for your gracious review. We cannot imagine how much of your valuable time and thoughts were put in, a heartfelt thank you. It gives us great encouragement that you found your stay with us a pure delight. Never do we regard “service” as an obligation, but rather embrace it... More 

London, United Kingdom
Contributor
14 reviews 14 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

The service at this hotel is totally fabulous, you really feel looked after here. The buffet breakfast is amazing with lots of changes from day to day. This is a really luxurious place in an interesting part of Tokyo with good transport links, lots of bars, restaurants. On a clear day you get a view of Mt Fuji from your... More 

Was this review helpful? Yes
The_Westin_Tokyo, Digital Marketing Coordinator at The Westin Tokyo, responded to this review

Thank you for your stay with us and for taking the time to post a review. Your kind words are of the greatest encouragement to all of us. We believe in offering the best of international standards combined with immaculate Westin Tokyo hospitality and service- attention to detail, tailored service, and effort in understanding our guests. We only hope for... More 

Bergen
Top Contributor
59 reviews 59 reviews
36 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a beautiful hotel in every way. The place just exudes quality and luxury. The rooms are very comfortable and the internet is very good. Everything worked and it was very quiet. The club lounge was very good indeed. A great place to stay on business with easy access to Tokyo's railway system. I really enjoyed my stay here.

Was this review helpful? Yes 1
The_Westin_Tokyo, Digital Marketing Coordinator at The Westin Tokyo, responded to this review

Thank you for your review and even more for your stay with us. We are delighted to hear you were able to feel renewed and relaxed in our guestrooms and your visit to Tokyo was a truly enjoyable one! We truly hope you to come back to us again, and like to take another opportunity to fulfill your needs and... More 

Sydney, Australia
Top Contributor
605 reviews 605 reviews
111 hotel reviews
344 helpful votes 344 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Had everything expected from a 5 star hotel under the Westin brand. Grand lobby, efficient check in, large spacious rooms with plenty of space for clothes and luggage. Good amenities, spotlessly clean, comfortable beds and good size ensuite bathrooms. Peaceful sleep and can open windows up to 10cm for fresh air. Health club small but adequate. Very well layed out... More 

Was this review helpful? Yes 3
The_Westin_Tokyo, Digital Marketing Coordinator at The Westin Tokyo, responded to this review

May we sincerely thank you for your stay with us and for your gracious review. We cannot imagine how much of your valuable time and thoughts were put in, a heartfelt thank you. It gives us great encouragement that you found your stay with us a pure delight. Never do we regard “service” as an obligation, but rather embrace it... More 

Melbourne, Australia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

First time in The Westin Tokyo and I can say, after my time there, this hotel will be my Hotel in Tokyo. Really well communicated. The hotel is situated at 5 minutes walking from Ebisu station, getting easy access to the main JR Line Yamanote and Metro. Great profesional service from all the Westin Tokyo team. Everything has been easy... More 

Was this review helpful? Yes 2
The_Westin_Tokyo, Digital Marketing Coordinator at The Westin Tokyo, responded to this review

Thank you for your stay with us and for taking the time to post a review. Whatever suits you’re fancy, we will do the utmost to provide. We are delighted to hear that our location in Ebisu (Yebisu Garden Place) was found to be a respite in the center of Tokyo, while providing some uplifting downtime with convenient access to... More 

Sao Paulo, SP
Top Contributor
61 reviews 61 reviews
38 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I really enjoyed staying at this hotel. There is a shuttle bus from NRT airport, though it may take up to 2 hours to get there. Reception staff was friendly and fast. Lobby is gorgeous. Room was clean, very well furnished, looked like brand new. Bathroom is beautiful. I took subway several times, which is around 10 minutes walk from... More 

Was this review helpful? Yes
The_Westin_Tokyo, Digital Marketing Coordinator at The Westin Tokyo, responded to this review

Thank you for staying with us at The Westin Tokyo and for taking the time to review us. We are delighted to hear you were able to feel renewed and relaxed in our guestrooms. It is our utmost joy in providing an experience, extraordinary; excellence that is consistent, and ensuring that each guest’s stay is bespoke. Thank you for allowing... More 

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Staying in Shibuya / Harajuku / Ebisu

Neighborhood Profile
Shibuya / Harajuku / Ebisu
There are countless opportunities to shop in the Shibuya and Harajuku districts, especially in shops that focus on Japan's "Kawaii" culture. The trendiest areas are around Shibuya’s Center district, Harajuku's Takeshita-dori and in Omotesando. If you need to recharge from all the shopping, you can easily refresh yourself in Meiji Jingu or Sasaki Park. In contrast, Ebisu has a more grown up ambiance of calm and cool. At the Museum of Yebisu Beer you can learn about the beer that was responsible for the town’s name, and enjoy dining at the popular noodle shops in the surrounding area.

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