Stayed in a Deluxe Room in Dec. 2011 as part of a business trip to Japan. I've stayed here several times in the past, and it still looks like new and is squeaky clean to boot. Service is excellent (but then again, even 7 Eleven stores have great service in Japan), the rooms are comfortable and elegant and the lobby... More

I am staying roughly about 6 weeks a year at this propertly. And over the years since 2005 not much has changes. The property is being maintained greatly, you never have the impression anything is old. The rooms and bathrooms are very spacious and clean. The size of the room is the main reason i stay here. A generous 462... More

Really depends what you looking for, but if you do not mind the price and expect 5-star ease and comfort, with 10 min walk away from JR station, it is everything that you need. Old school style is very personal, but at least it is a style. Perfect buffet. Good service. Room has everything you need. That's ease and comfort. More

This Westin did not disappoint. Excellent rooms, comfy bed, stylish bathrooms with separate shower stall and good size tub. My room had a fantastic view of Mount Fuji. Location is ok - 5 min walk from Ebisu station, which is not a major hub - good because it's less confusing for beginners in Japan, but getting to many places requires... More

My daughter and I stayed here in September 2011. Wow! What a nice place. Everything was impeccably clean. The decor was lovely. The staff was attentive to our every need. The food was delicious and plentiful. Please check out the breakfast buffet-it's fantastic with so many choices it was hard to choose. There is food for every taste and ethnic... More

I often organize meetings and large symposiums at this hotel. When it comes to events, you really need professionals you can rely on. At this hote you will surely find them. I've stayed here several times and have really nothing to complain about, on the contrary I can only recomend it. The overall interior is classic european and some might... More

Our first few days in Japan (first time) were based at the Westin Tokyo. It was a great experience! Checkin was quite smooth. The gentleman who checked us in worked with us several times as our party arrived on different days and we had some special requests for rooms. The rooms were sizable, beautiful, clean, and relaxing. Room service (food... More

I have been staying this hotel several times for the last 10 years with my husband when I visited Tokyo. It was expensive hotel at the time. However, one of my friends in Tokyo found the great deal on the travel website. It was more than 50% off from published price. We had a great girls-night-out weekend at the Executive... More

Before thowing stones at this property, I must say I have been staying there several times a year for the las 10 years! I use to enjoy thé service at this hotel, and the fact it is away from the hustle and bustle. But the rooms, despite being clean, are very dated and do not match the prices any more!... More