We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Westin Tokyo

Certificate of Excellence
1-4-1 Mita | Ebisu Garden Place, Meguro 153-8580, Tokyo Prefecture
Hotel amenities
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
The Westin Tokyo
Professional photos View all
Browse nearby
The Westin Tokyo
Add Photo Write a Review

1,114 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    565
    397
    100
    35
    17
See reviews for
197
309
108
304
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (114)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
  • All months
    (1114)
  • Mar-May only
    (288)
  • Jun-Aug only
    (280)
  • Sep-Nov only
    (285)
  • Dec-Feb only
    (261)
All months
Singapore, Singapore
Level Contributor
36 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The Westin Tokyo stands atop of the central, and easily accessible area of Ebisu in Tokyo, within easy reach by Taxi or Train to any part of Tokyo and an ideal landing spot. The moment you arrive you are welcomed by heritage with a glossy Horse Drawn Carriage at the entry as the doormen warmly greet you as you glide... More 

Was this review helpful? Yes
Singapore
Level Contributor
30 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I recently stayed in The Westin Tokyo for 9 nights for business/leisure. The hotel is located next to our office (Ebisu Garden Plaza) which makes commuting easy. The hotel's decoration is old fashion but the service is fantastic from checked-in to checked-out. I was always greeted with a smile from the service staffs and my request for late checked-out was... More 

Was this review helpful? Yes
Boston, MA
Level Contributor
140 reviews
140 hotel reviews
common_n_hotel_reviews_1bd8 136 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This is a very convenient hotel for exploring Tokyo, and I'd recommend it for people visiting the city for the first time. Yebisu isn't quite as busy as some of the other districts in Tokyo, but there are plenty of restaurants that are open late, some of which are English-friendly. The hotel is distinctly Japanese, but as a Western chain... More 

Was this review helpful? Yes
The_Westin_Tokyo, Marketing Coordinator at The Westin Tokyo, responded to this review

Thank you for your stay with us and for taking the time to post a review. Whatever suits you’re fancy, we will do the utmost to provide. We believe in offering the best of international standards combined with immaculate Westin Tokyo hospitality and service- attention to detail, tailored service, and effort in understanding our guests. We are delighted to hear... More 

Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago

Wonderful hotel, wonderful, attentive service, excellent location in Esibu, close the the train station with plenty of useful stores and restaurants around, I would have given it five stars but for the smoking. Apparently it's ok to smoke in public places in Japan and so the beautiful bar and restaurant on the top floor were full of cigarettes smoke and... More 

Was this review helpful? Yes 1
The_Westin_Tokyo, Marketing Coordinator at The Westin Tokyo, responded to this review

Thank you for your stay with us and for taking the time to post a review. Your kind words are of the greatest encouragement to all of us. Thank you for allowing us the opportunity to serve you. Your valuable feedback for the cigarettes smell will be shared by our team. We would take this opportunity to review our service... More 

Melbourne, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The service was excellent and the hotel bar makes a delicious cocktail. We had no complaints about our stay during the cherry blossom season this year. The hotel is some 10-15 minutes away from the subway and JR station. There is a walkway shortcut that lets you get there in under 10 minutes if you walk fast. This may seem... More 

Was this review helpful? Yes
The_Westin_Tokyo, Marketing Coordinator at The Westin Tokyo, responded to this review

Thank you for your review and even more for your stay with us. We are delighted to hear you were able to feel renewed and relaxed in our guestrooms and your visit to Tokyo was a truly enjoyable one! Our location, Ebisu is quite a gem. As you’ve mentioned, even though Yebisu area is quiet, the many hidden discoveries here... More 

JMFPEDS
Level Contributor
72 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 1 week ago

These are large, American style rooms, with comfortable beds and nice amenities. If you can get a room higher up, with a view, go for it, as the Tokyo skyline is lovely to see from the hotel. The rooms were very reasonably priced (the restaurants, less so). The subway system is easily accessible, although it takes around 10-15 minutes to... More 

Was this review helpful? Yes
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for a week on a business trip. Staff are excellent, rooms are good and the location is good, however there are a few irks that stop it being excellent. Firstly, they charge for wifi which in this day and age is criminal, it's not exactly cheap either (1500JPY a day), don't be fooled by the free wifi claims... More 

Was this review helpful? Yes
The_Westin_Tokyo, Marketing Coordinator at The Westin Tokyo, responded to this review

Thank you for staying with us at The Westin Tokyo and for taking the time to review us. We are delighted to hear you were able to feel renewed and relaxed in our guestrooms. It is our utmost joy in providing an experience, extraordinary; excellence that is consistent, and ensuring that each guest’s stay is bespoke. Your valuable feedback for... More 

Kuala Lumpur, Malaysia
Level Contributor
42 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for workshop and found this hotel located strategically 15 minutes away from Ebisu train station. The overall deco of this hotel is based around 18th century French deco which wasn't my fancy. I must give credit to the excellent customer service experience from check in to house keeping and concierge service..two thumbs up. The breakfast selection could have... More 

Was this review helpful? Yes
Canada
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I had another great stay at the Westin Tokyo. This time I stayed for 24 days. I never feel like I am stuck at a hotel on business here because of the service, staff and location of this property. This place is kind of like a second home to me now. Chef Danial Jager had a bunch of new vegan... More 

Was this review helpful? Yes 1
The_Westin_Tokyo, Marketing Coordinator at The Westin Tokyo, responded to this review

Thank you for your kind patronage to the Westin Tokyo and for taking the time to post a review. Your kind words and strong vote of confidence for the Westin Tokyo has given us great encouragement and yearning to do more. It is our utmost joy in providing an experience, extraordinary; excellence that is consistent, and ensuring that each guest’s... More 

Benicia, CA
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed at the Westin Tokyo for three days. It is in Ebisu, which is in a quiet, higher end area. The rooms were very spacious, clean, and luxurious like most Westins. The rooms had supplies of disposable toothbrushes, razors, Q-tips and other toiletries, which was convenient. The staff was very courteous and friendly. The breakfast buffet was simply amazing.... More 

Was this review helpful? Yes
The_Westin_Tokyo, Marketing Coordinator at The Westin Tokyo, responded to this review

May we sincerely thank you for your stay and choosing the Westin Tokyo for your important conferences and for your gracious review. We cannot imagine how much of your valuable time and thoughts were put in, a heartfelt thank you. It gives us great encouragement that you found your stay with us a pure delight. Never do we regard “service”... More 

Questions? Get answers from hotel staff and past guests. Ask a question

804 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (458)
Viewed
Bathroom (43)
Viewed
Room/suite (87)
Viewed
View from room (38)
Viewed
Hotel & grounds (118)
Viewed
Dining (27)
Viewed
Family/play areas (1)
Viewed
Other (144)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (322)
Viewed
Amenities (45)
Viewed
Deluxe Room (53)
Viewed
Executive Room (52)
Viewed
Restaurants and Bars (62)
Viewed
Suite (69)
Viewed
The Hotel (41)

Management photos: Courtesy of the property manager

Viewed
All management photos (24)
Viewed
Room/suite (9)
Viewed
Hotel & grounds (5)
Viewed
Dining (1)
Viewed
Business center/function rooms (6)
Viewed
Other (3)
Check In Check Out
Show Prices
Hotels you might also like...

Staying in Shibuya / Harajuku / Ebisu

Neighborhood Profile
Shibuya / Harajuku / Ebisu
There are countless opportunities to shop in the Shibuya and Harajuku districts, especially in shops that focus on Japan's "Kawaii" culture. The trendiest areas are around Shibuya’s Center district, Harajuku's Takeshita-dori and in Omotesando. If you need to recharge from all the shopping, you can easily refresh yourself in Meiji Jingu or Sasaki Park. In contrast, Ebisu has a more grown up ambiance of calm and cool. At the Museum of Yebisu Beer you can learn about the beer that was responsible for the town’s name, and enjoy dining at the popular noodle shops in the surrounding area.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay