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Hotel Sunroute Ariake

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3-6-6 Ariake, Koto 135-0063, Tokyo Prefecture
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Hotel Sunroute Ariake
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Hotel Sunroute Ariake
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385 reviews from our community

Traveler rating
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    223
    56
    10
    5
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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  • Chinese (Simplified) first
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Taipei, Taiwan
Contributor
20 reviews 20 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I could not get a non-smoking room when I travel, so I ended up in a smoking floor. The smell of smoke overwhelmed me as soon as the elevator doors opened. Inside the room also full of unpleasant smell even with air cleaner turned on. I got used to the smell finally after three days. Besides the smell, the location... More 

Was this review helpful? Yes
Sunroute-Ariake, マネージャー at Hotel Sunroute Ariake, responded to this review

Dear Guest, Thank you for taking the time to share your feedback with everyone, we appreciate your time. Recently we added a non-smoking floor and more than 70% of the rooms are smoke free. We also try to reduce smoke smell of the smoking rooms as possible as we can, however, it is hard to get rid of the smell... More 

Homagama, Sri Lanka
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

I stayed 05 nights during April season to visit a exhibition in Tokyo Big Sight. It is 05 min walk from hotel to Tokyo Big Sight and very clam and quite surroundings. But, if you are traveling in peak period, Specially when there are events in Big Sight, hotel is always going to be full of people. Breakfast is good,... More 

Was this review helpful? Yes
Sunroute-Ariake, マネージャー at Hotel Sunroute Ariake, responded to this review

Dear Guest, Thank you so much for taking the time to complete this review, we really appreciate it. I am delighted that your warm comments on the experience of your stay and you found our room to be comfortable. Hotel Sunroute Ariake is very near Tokyo Big Sight and not so far away to the center of Tokyo like Shinjuku,... More 

London, United Kingdom
Contributor
13 reviews 13 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Stayed in the hotel for 3 nights in April with my family. The hotel is nice, clean and the location, whilst a little far from downtown Tokyo is pleasant. The rooms however were horrifically hot, the air con was useless and the lowest temperature it went down to 20C and even then it had no effect. We asked to move... More 

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Sunroute-Ariake, マネージャー at Hotel Sunroute Ariake, responded to this review

Dear Guest, Thank you so much for taking the time to complete this review, we really appreciate it. April is one of the best seasons in Japan because of the mild weather and beautiful cherry blossoms in bloom. But sometimes the temperature gets cooler or hotter suddenly. It is difficult to adjust the temperature in accordance with the changes. We... More 

Brisbane, Australia
Top Contributor
62 reviews 62 reviews
26 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed April 19, 2015

We stayed here for over a week, the rooms were small but had everything in it that was needed. The floors had a lot of hair on them and were in need of a vacuum. The WiFi was good although it cut out each time the door was opened. There was a Lawson convenience store on the 2nd level which... More 

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Sunroute-Ariake, マネージャー at Hotel Sunroute Ariake, responded to this review

Dear Guest, Thank you for taking the time to post your comments regarding your recent stay. I was pleased to see that you had a comfortable stay and found the location worked for you. I am sorry to read your feedback about the cleanliness on the floors which we have shared with the chief housekeeper for your attention and review.... More 

Kuala Lumpur, Malaysia
Contributor
14 reviews 14 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 13, 2015

This hotel is value for money. The rooms are not that big but enough for my family to rest and sleep after a whole day out. House keeping was great as they cleaned up our rooms every morning. The surrounding area of the Hotel has quite a few restaurants. It's very near to Odaiba and Tokyo Disneyland. We enjoyed our... More 

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Sunroute-Ariake, マネージャー at Hotel Sunroute Ariake, responded to this review

Dear Guest, Thank you so much for taking the time to complete this review, we really appreciate it. We are very glad to read that you found our rooms and facilities to be nice. We always do our best to keep the rooms clean and comfortable. Our location is a bit far from the center, however, we can offer quiet... More 

Brisbane, Australia
Contributor
12 reviews 12 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed April 12, 2015

Check in was the worst experience I have ever had in Japan. There check in time was 3:00pm and many people with young children had been waiting for an hour or more in the lobby to check in. When I asked at 2:50pm if it was possible to check in a tiny bit early as my daughter was 8mths old... More 

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Sunroute-Ariake, マネージャー at Hotel Sunroute Ariake, responded to this review

Dear Guest, Thank you for taking the time to post feedback regarding your recent stay. I was sorry to read of your disappointment when you checked in. We have already talked to the manager and try to take a preventive measure to ease congestion and let the guests waiting for a long time in the room as possible as we... More 

Singapore, Singapore
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 2, 2015

this location is less crowded than tokyo city. hotel is clean and staffs provide good services. big sight event hall is just 5mins away. walking distance to venus fort and other malls if you don't mind to do the walking. i will stay this hotel again when i visit odaiba the next time

Was this review helpful? Yes 1
Sunroute-Ariake, マネージャー at Hotel Sunroute Ariake, responded to this review

Dear Guest, Thank you for taking the time to post your wonderful review. I was delighted to see that you had an excellent stay with us and found the staff provide an good service. We are very fortunate to be located next to Tokyo Big Site and I am glad that our location worked well for your trip. We hope... More 

Bangkok, Thailand
Senior Contributor
37 reviews 37 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed March 25, 2015

This hotel is rather far from downtown Tokyo but is a good neighbour to Tokyo Disneyland. The hotel is not expensive and contains all the conveniences one should exorct from a hotel. Room is small but clean and allows a very decent stay. Breakfast is good with a variety of Japanese and international selections. The hotel is an ideal place... More 

Was this review helpful? Yes
Sunroute-Ariake, マネージャー at Hotel Sunroute Ariake, responded to this review

Dear Guest, Thank you for taking the time to share your feedback with us. Welcome to the futuristic island to escape from Tokyo without leaving city. This is one of the best place to stay comfortable and spend time quietly. I was also pleased to see that the location worked well for your visit to Tokyo Disney Resort and Tokyo... More 

New Delhi, India
Top Contributor
68 reviews 68 reviews
49 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed March 12, 2015

A nice hotel with though not big rooms ..as you go higher up you can have a bigger room at higher prices though .Breakfast is very well spread with good selection and the coffee shop at ground floor is good too.There is a Lawson open around the clock that makes all your immediate needs catered to .With excellent airport limousine... More 

Was this review helpful? Yes 1
Sunroute-Ariake, マネージャー at Hotel Sunroute Ariake, responded to this review

Dear Guest, Thank you for taking the time to review your stay with us. I was pleased to read all your comments and have shared your feedback with us. I was delighted to read that you found our rooms and facilities to be excellent. I would like to thank you again for sharing your experience and recommending us a hotel... More 

Willenhall, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 22, 2015 via mobile

Effortless travel to the hotel from the airport via the airport limousine bus, waited about an hour for it but it has no stops and drops you off right outside. The hotel is on a comple with the panosonic opposite. We stayed at this hotel just for the reason that the location was where the tokyo frienship ran began and... More 

Was this review helpful? Yes 1
Sunroute-Ariake, マネージャー at Hotel Sunroute Ariake, responded to this review

Dear Guest, Thank you for taking the time to share your feedback with us. I was pleased to see that you found the room comfortable, the location is convenient and the breakfast is tasty. Our hotel is in the Odaiba area, but if you take a subway, it takes you to the center of the city like Shinjuku or Shibuya... More 

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