Stayed there for 7 days in April 2013. Location is Great. In Ginza where all shopping takes place. Very close to Kabuki Theater and train stations (Shibashi, Ginza) Staff was friendly and eager to assist but their English were poor. Great to have wifi access in the room and public areas. Standard rooms are relatively small for western standards with... More

Stayed at the Hotel Gracery for 5 nights at the end of April. The hotel is nice. Friendly staff who have a good grasp of English, very quiet rooms, and an excellent location. One of the downfalls is that the wifi was a little slow even though the hub was right outside my room. Regardless a nice stay.

The hotel is perfectly located, right off the main shopping street in Ginza, sorounded by shops and restaurants. It is 3-4 min walk to the metro station, and 1 metro station away from Kyoto Station. I found the location very conveninent for my 5 day stay in Tokyo (vacation). I really loved the hotel, new, modern, great service. It has... More

If you're in Tokyo and want to go shopping in Ginza, dining at Tsukiji, and want to be near Tokyo station, this is a great choice. I have stayed at the Conrad, and Hotel Villa Fountaine Shiodome, which are both near this hotel. While this is nowhere as ritzy as the Conrad, it is in a better location than both... More

Traveled alone. Checked in late at 8pm. Room was waiting. Staff member was very efficient and spoke English which helped a lot. Smiling and did not make me feel awkward. Room on the 11th floor. Good view of the city. Morning sun so leave the shutters down if you do not want to be woken up at 7 am with... More

First time stayed in ginza, found this hotel and the location is very central just behind matsuzakaya dept store, near to family mart convinience store, near to the subway, even a bit walk to JR Lobby located in the third floor, internet lan and wifi is free, room is modern and flat tv, bath room with modern bath tub I... More

Small but well set out. Very clean and good-sized bathroom by Tokyo standards (not one of those little cubicle bathrooms you often get in business hotels). Women's floor is great for solo travellers - very quiet. The location is great - a minute from Ginza shopping, easily accessible to multiple subway lines and simple to make your way there on... More

Get the full double room if possible. Our first room was excellent with big windows and plenty of hanging space and room for luggage. Our second stay was in a semi-double and it was a bit squeezy but fine for a short stay. Great location one short block from the Ginza, but you can get better value for breakfast elsewhere.

A nice hotel located in the heart of Ginza near the Abercrombie building (3 minutes away from the first subway station and one stop to JR Tokyo station). A bit difficult to find the first time even with a map because all GInza's streets look the same: be therefore prepared before arriving and localize this hotel via Google maps. All... More