We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Mandarin Oriental, Tokyo

Travelers' Choice award winner
Hotel website
Hotel packages
2-1-1 Nihonbashi Muromachi, Chuo 103-8328, Tokyo Prefecture
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Mandarin Oriental, Tokyo
Professional photos View all
Browse nearby
Mandarin Oriental, Tokyo
Write a Review

1,010 reviews from our community

Traveler rating
See reviews for
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (100)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
  • All months
  • Mar-May only
  • Jun-Aug only
  • Sep-Nov only
  • Dec-Feb only
All months
There are newer reviews for Mandarin Oriental, Tokyo
See the most recent reviews
London, United Kingdom
Top Contributor
70 reviews 70 reviews
62 hotel reviews
86 helpful votes 86 helpful votes
5 of 5 stars Reviewed May 10, 2008

Having stayed at some of the most expensive five stars hotels around the World, I can confidently say that Mandarin Oriental Tokyo really does deliver to a level that puts it in a league of its own. Everything from the hotel facilities, location, customer service and room size is absolutely superb. The only drawdown to a MO that really got... More 

Was this review helpful? Yes 1
Weil am Rhein, Germany
Top Contributor
83 reviews 83 reviews
70 hotel reviews
160 helpful votes 160 helpful votes
5 of 5 stars Reviewed May 4, 2008

Staying here is a real experience - we booked for the view and it was defiinitely worth it ! The rooms were flawless: Perfectly comfortable bed, very nice and high quality furniture and a fantastic view from everywhere (including the bath room). Shower and bath were both extremely comfortable. Service was great from arrival to departure. The assistance provided for... More 

Was this review helpful? Yes
north england
18 reviews 18 reviews
16 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed April 24, 2008

Exceptional.!!! and from someone who is very fussy , that's praise indeed.This has to be one of the best hotel i have ever stayed in, and i have stayed in some very nice hotels around the world. Everything about the hotel is perfect but the most outstanding has to be the wonderful staff, without exception all the staff were exceptionally... More 

Was this review helpful? Yes 1
Senior Contributor
42 reviews 42 reviews
32 hotel reviews
139 helpful votes 139 helpful votes
5 of 5 stars Reviewed April 20, 2008

Our stay at the Mandarin Oriental was flawless, as usual for Mandarin Hotels. The room was spacious with a fantastic view of Tokyo and Mount Fuji beyond. Service was excellent, room service was prompt and the food was great. Bathroom had all the amenities you'd need and more. Breakfast was delicious with either a buffet or waiter service for meals... More 

Was this review helpful? Yes 1
Kuala Belait, Brunei Darussalam
13 reviews 13 reviews
10 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed April 8, 2008

We stayed at the MO in July 07 and have very fond memories of this hotel/holiday. A truly magnificent memory, which my husband and I will cherish for, I am sure many years to come. This is a fantastic hotel. It is the best hotels I have ever stayed in. The service was first class and the staff could not... More 

Was this review helpful? Yes 2
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed April 6, 2008

I have stayed here now a few times and it is absolutely perfect. Arriving in the lobby on the 38th floor with a view of Tokyo all around you through the glass windows is surreal. The staff makes you feel welcome from the moment you arrive. The rooms, the service, the spa, and the gym are all top notch. You... More 

Was this review helpful? Yes 2
Travel and food addict in HK
5 reviews 5 reviews
5 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed April 2, 2008

I stayed at the Mandarin for 3 nights in January and it was wonderful. After being stuck in traffic on the yellow bus for 2 hours, it was a relief to see the room! I agree with another reviewer, MO beats the Park Hyatt hands down. The hotel is very conveniently located and is right ontop of the subway station.... More 

Was this review helpful? Yes 1
17 reviews 17 reviews
14 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed April 1, 2008

Just returned from Tokyo and I cannot write enough good things about this BEAUTIFUL hotel. The location is excellent - there is the Metro in the basement which makes it very easy to travel around Tokyo. The staff are incredibly helpful with queries you have and advice on planning your site seeing (or cherry blossom viewing). The rooms are STUNNING!!!... More 

Was this review helpful? Yes 2
Halifax,Nova Scotia
Top Contributor
220 reviews 220 reviews
87 hotel reviews
147 helpful votes 147 helpful votes
4 of 5 stars Reviewed March 15, 2008

Our recent stay met all of our expectations.Had a west facing view where we could see Mt Fuji every morning.Fantastic since it was sunny and clear during our winter stay. Spent 3 nights and I cant say enough about the service of this hotel from the airport pick up,quick check-in to the service at the top floor bar. Rooms are... More 

Was this review helpful? Yes 2
Senior Contributor
44 reviews 44 reviews
30 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed February 27, 2008

Your reviewers are 100% right. This is really world class. The wow factors are; 1. Great rooms with stunning views 2.An amazing 'front of house' - fast, friendly, efficient 3. Little details - like the eggs at breakfast which have a reddish colour as a result of being fed on a diet of chilli and rosehip. 4. A 'can do'... More 

Was this review helpful? Yes 2
Questions? Get answers from hotel staff and past guests. Ask a question

710 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (695)
Room/suite (179)
View from room (76)
Dining (42)
Hotel & grounds (107)
Family/play areas (1)
Bathroom (60)
Pool/beach area (4)
Other (226)

Management photos: Courtesy of the property manager

All management photos (15)
View from room (2)
Room/suite (2)
Hotel & grounds (3)
Dining (3)
Other (5)
Hotels you might also like...
Check In Check Out
Price Your Stay

Staying in Ginza / Tokyo Nihonbashi

Neighborhood Profile
Ginza / Tokyo Nihonbashi
Ginza is famous for being a trendy hotspot, but it's also a downtown area with shops that were founded over a hundred years ago. Department stores and luxury boutiques line the route from Nihonbashi to Ginza. It's a long established tradition to shop and stroll while the road is closed to traffic. Luxury hotels, world class cuisine from talented chefs, and a collection of glitzy clubs will make this area popular with anyone looking for a night out.


Questions? Get answers from hotel staff and past guests. Ask a question