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Mercure Tokyo Ginza

Certificate of Excellence
2-9-4 Ginza, Chuo 104-0061, Tokyo Prefecture
Hotel amenities
Mercure Tokyo Ginza
Best prices for: 1 room 1 guest
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Ranked #11 of 81 Hotels / Ryokan in Chuo
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 5 days ago
Julian_HK Hong Kong, China
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832 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
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Hong Kong, China
Top Contributor
50 reviews 50 reviews
28 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Hotel is located at a silence district, just 5 mins from subway station and 10 mins from JR station on foot. Many small traditional restaurants and convenience store nearby. Hotel is a very narrow shape building, no prominent entrance and reception lobby on 2/F. Lobby is small, front desk staffs are nice, helpful and good English speaking. It is very... More 

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Sydney
Contributor
14 reviews 14 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Comfotable, neat clean hotel, with very attentive staff. Staff go out of their way to be attentive. Assistant manager brilliant. Fabulous central position. Walking distance to Tsukiji markets, shopping restaurants and train station accessable from lower level.

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Naples, Florida
Top Contributor
346 reviews 346 reviews
54 hotel reviews
151 helpful votes 151 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Right in Ginza a short walk to everything, this friendly, clean and pleasant hotel met all our group's needs, from newspapers in the morning to directions and advice whenever needed. You can take the elevator to the lower level and a short internal walk to the train line.

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Calgary Canada
Senior Contributor
34 reviews 34 reviews
7 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 1 week ago

Recently stayed at the Mercure hotel in Ginza for a family wedding; We have never been to Japan and found it quite an adventure. The staff at the hotel are excellent, they are helpful, friendly and really try to make your stay outstanding. We have to make special mention of the Assistant Manager Javier Fayos and Miki at the front... More 

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MercureTokyoGinza, General Manager at Mercure Tokyo Ginza, responded to this review

Dear valuable Guest, Warm greetings from Mercure Tokyo Ginza. Thank you for taking some of your time to write on us on TripAdvisor. I read carefully your comments and would like to thank you, on behalf of Javier and Miki, for mentioning them and their quality of service. You are right, they are exceptional and they live their passion, fully,... More 

Contributor
17 reviews 17 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago

The room in this hotel is very clean. There are Ginza and Kabukiza Theater near the hotel. There is also a riverside fish market in Tsukiji near the hotel. Staff at the hotel restaurant can speak easy English.

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MercureTokyoGinza, General Manager at Mercure Tokyo Ginza, responded to this review

Dear valuable Guest, Warm greetings from Mercure Tokyo Ginza. Thank you for taking some of your time to write on us on TripAdvisor. I read your comments carefully and I would like to know what made you give us a three out of five score as you seemed to be very happy about your stay with us. I appreciate your... More 

London, United Kingdom
Senior Contributor
30 reviews 30 reviews
13 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 1 week ago

A practical hotel as convenient as you like for all Tokyo activities. Sub 5 min walk from Higashi-Ginza which has a direct train to Haneda airport. The main Ginza shopping street is only 50 metres away. Great choice of restaurants of all cuisines and price brackets all around. The rooms are compact (as you would expect for this budget in... More 

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MercureTokyoGinza, General Manager at Mercure Tokyo Ginza, responded to this review

Dear valuable Guest, Warm greetings from Mercure Tokyo Ginza. Thank you for taking some of your time to write on us on TripAdvisor. I read your comments carefully and appreciate your sense of humor.... I did appreciate the last sentence as well stating that our hotel was the best out of the three you stayed in during your journey in... More 

Contributor
17 reviews 17 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed in this hotel for 2 nights. Location was great as it was close to local subway, walking distance to tokyo station & the shopping district. On out visit to Tokyo we discovered that not much is open on a Sunday night for dinner, so we decided to eat in the hotel restaurant- one of the best pasta dishes I've... More 

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MercureTokyoGinza, General Manager at Mercure Tokyo Ginza, responded to this review

Dear valuable Guest, Warm greetings from Mercure Tokyo Ginza. Thank you for taking some of your time to write on us on TripAdvisor. I am glad to know that you enjoyed your stay with us and appreciated the quality of our service. I have also understood that the pasta was very good “one of the best pasta dishes I've ever... More 

Canberra, Australia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 of 5 stars Reviewed 1 week ago

Convenient location in Ginza. It is also walking distance to Tokyo Station. Staff members are courteous and accommodative. I had breakfasts there for several days and can attest to the food quality there.

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MercureTokyoGinza, General Manager at Mercure Tokyo Ginza, responded to this review

Dear valuable Guest, Warm greetings from Mercure Tokyo Ginza. Thank you for taking some of your time to write on us on TripAdvisor. I am glad to read that you enjoyed your stay with us and appreciated our services and the quality of our breakfast. We select quality products to prepare for our clientele such as the Croissants imported directly... More 

Hong Kong, China
1 review
5 of 5 stars Reviewed 2 weeks ago

Excellent stay (My stay in mid Jan 2015), warm and very helpful front desk (escorted by FOM to room which is my first time), clean, big and tidy room. Absolutely children friendly (my kid is 5). Staff can speak fluent English . Well done for the front desk and restaurant manager. Although the wifi is free, it is a bit... More 

Was this review helpful? Yes
MercureTokyoGinza, General Manager at Mercure Tokyo Ginza, responded to this review

Dear valuable Guest, Warm greetings from Mercure Tokyo Ginza. Thank you for taking some of your time to write on us on TripAdvisor. I am glad to read that you enjoyed your stay with us and appreciated the team’s service and efficiency. I have noted the Wifi comment and I can assure you that we will make a full check... More 

Senior Contributor
24 reviews 24 reviews
19 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed four nights at the Mercure. I used nearly all services and I have been very satisfied with all of them. Room is large (which is good in Tokyo), clean, really clean, bed is confortable. Air conditioning not noisy. Restaurant at the hotel is very good and at reasonable prices. Breakfast is OK. Cleaning service is excellent. The staff... More 

Was this review helpful? Yes
MercureTokyoGinza, General Manager at Mercure Tokyo Ginza, responded to this review

Dear valuable Guest, Warm greetings from Mercure Tokyo Ginza. Thank you for taking some of your time to write on us on TripAdvisor. I read your comments carefully and I understand that you had an excellent stay with us and appreciated the team’s efficiency and the hotel services. Our target is to reach every guest’s satisfaction and I am very... More 

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Staying in Ginza / Tokyo Nihonbashi

Neighborhood Profile
Ginza / Tokyo Nihonbashi
Ginza is famous for being a trendy hotspot, but it's also a downtown area with shops that were founded over a hundred years ago. Department stores and luxury boutiques line the route from Nihonbashi to Ginza. It's a long established tradition to shop and stroll while the road is closed to traffic. Luxury hotels, world class cuisine from talented chefs, and a collection of glitzy clubs will make this area popular with anyone looking for a night out.

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