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Mercure Tokyo Ginza

Certificate of Excellence
3.0 of 5
Hotel website
2-9-4 Ginza, Chuo 104-0061, Tokyo Prefecture
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1 room 1 guest
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Mercure Tokyo Ginza
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950 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (89)
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  • Chinese (Simplified) first
  • Dutch first
  • English first
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  • Indonesian first
  • Italian first
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Las Pinas, Philippines
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Due to my membership with Accor, I got the place free for the night! I'd easily recommend the establishment to any travel due to its convenient location and close proximity to numerous establishments. I really enjoyed the simplicity and hospitality of the Mercure.

Was this review helpful? Yes
MercureTokyoGinza, General Manager at Mercure Tokyo Ginza, responded to this review

Dear valuable Guest, Warm greetings from Mercure Tokyo Ginza. Thank you for taking some of your time to write on us on TripAdvisor. Thank you for your comments, I am happy to see that you enjoyed your stay with us as well as the team’s efficiency and the simplicity and hospitality of our brand. Glad to see that you have... More 

United Kingdom
Level Contributor
99 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for two nights in April at the end of our Japan trip, on two seperate slit night. The hotel kindly stored our case for the night we were out of town. The hotel is very well situated for shopping in Ginza and convenient for the main Tokyo Station. We got a very good room rate and for... More 

Was this review helpful? Yes 1
MercureTokyoGinza, Guest Relations Manager at Mercure Tokyo Ginza, responded to this review

Dear valuable Guest, Warm greetings from Mercure Tokyo Ginza. Thank you for taking some of your time to write on us on Trip Advisor. Thank you for your comments, I am happy to see that you were satisfied with your stay. It is a pleasure to know that you have found the price a bargain considering our central location, the... More 

Lower Hutt, New Zealand
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I chose Mecure Ginza for the location, close to the Tokyo Station where we arrived from Narita airport. It takes about 15 mins to walk to Tokyo station but I suggest if you have luggage it's only a short taxi ride.. The Ginza station is about a 6 minute walk and is the line that gets you to a lot... More 

Was this review helpful? Yes
MercureTokyoGinza, Guest Relations Manager at Mercure Tokyo Ginza, responded to this review

Dear valuable Guest, Warm greetings from Mercure Tokyo Ginza. Thank you for taking some of your time to write on us on the web site of Trip Advisor. Thank you for your comments, I am happy to see that you were satisfied with your stay, our location, the space, lighting and comfort of your room and bathroom as well as... More 

Toowoon Bay, Australia
Level Contributor
40 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Right in the heart of the Ginza area. Restaurants shopping bars everywhere. hotel staff are warm welcoming helpful. Rooms are small but everything you need including mini bar, kettle, ice machines. Also very quiet bliss

Was this review helpful? Yes 2
MercureTokyoGinza, Guest Relations Manager at Mercure Tokyo Ginza, responded to this review

Dear valuable Guest, Warm greetings from Mercure Tokyo Ginza. Thank you for taking some of your time to write on us on Trip Advisor web site. Thank you for your comments, I am delighted to see that you were fully satisfied with your stay, the hotel's neighboring environment, the comfort of your room as well as the quality of our... More 

Helsingborg, Sweden
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed at the Mercure Tokyo Ginza in August 2015. The location of the hotel is great. It has a direct access to the metro system and is right in the Ginza area with all the shopping. However, if you're someone that was planning to do some work that requires Internet or wanted to call or update your Facebook, be... More 

Was this review helpful? Yes
MercureTokyoGinza, Guest Relations Manager at Mercure Tokyo Ginza, responded to this review

Dear valuable Guest, Warm greetings from Mercure Tokyo Ginza. Thank you for taking some of your time to write on us on Trip Advisor. Thank you for your comments, I am happy to see that you were satisfied with your stay, our location and easy access to Tokyo metro. I am also glad to know you enjoyed shopping in Ginza.... More 

Glos
Level Contributor
45 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Hotel is centrally situated, an easy walk from ginza subway and local JR. Rooms are small but clean and good value. Staff extremely helpful. On arrival, our room was warm as air con needed to kick in and they found a fan in the store room to help. Staff at breakfast similarly good.

Was this review helpful? Yes 2
MercureTokyoGinza, Guest Relations Manager at Mercure Tokyo Ginza, responded to this review

Dear valuable Guest, Warm greetings from Mercure Tokyo Ginza. Thank you for taking some of your time to write on us on Trip Adviser. Thank you for your comments, I am happy to see that you were satisfied with your stay, our location and the comfort of theroom as well as the quality of our services. I am very glad... More 

Sydney Olympic Park, Australia
Level Contributor
24 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed 4 weeks ago

On arrival to this hotel reception is on level 5. Great speaking English at reception by all staff. Check in staff very helpful with pointing out things to do. Please note no pool or gym at this hotel. It's 36 deg and humid when I visited and a swim in the pool would have been great. Breakfast is a mix... More 

Was this review helpful? Yes 1
MercureTokyoGinza, General Manager at Mercure Tokyo Ginza, responded to this review

Dear valuable Guest, Warm greetings from Mercure Tokyo Ginza. Thank you for taking some of your time to write on us on TripAdvisor. I am happy to know that you fully enjoyed your stay with us: our central location in Ginza, the room, the warm welcome and advice of our Front Office team and our breakfast. You are right when... More 

Jakarta, Indonesia
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago

All the staffs were very polite and efficient, breakfast was ok, but the fact that they did not charge extra for children, thats a big plus. There are 3 metro stations nearby, itchomeginza is the closest, but ginza st is the most convenient , since its cover most of the metro lines. Room was a bit small, wifi access were... More 

Was this review helpful? Yes
MercureTokyoGinza, General Manager at Mercure Tokyo Ginza, responded to this review

Dear valuable Guest, Warm greetings from Mercure Tokyo Ginza. Thank you for taking some of your time to write on us on TripAdvisor. I am very glad to know that all went well for you during your stay with us: the room despite the size, the cleanliness, the warm welcome and advice of our teams and our breakfast buffet. You... More 

Jakarta, Indonesia
Level Contributor
75 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We booked this hotel as our friend tipped that the twin bedroom is spacious. Indeed the bed and room is spacious, can accomodate 4 people easily. However the bed and the pillow is a bit worn out.. the pillow is worse, it is already flattened.. I had bad sleep few nights. Staffs were standard, no extra ordinary service. We didnt... More 

Was this review helpful? Yes 1
MercureTokyoGinza, General Manager at Mercure Tokyo Ginza, responded to this review

Dear valuable Guest, Warm greetings from Mercure Tokyo Ginza. Thank you for taking some of your time to write on us on TripAdvisor. Thank you for your comments, I have read them carefully and I am happy to see that you were satisfied with our specious Superior Twin Bedroom, benefited from a very convenient access to the subway and enjoyed... More 

France
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

During my trip to Japan, Mercure Hotel had the best staff so far, friendly, good behavior, helpful, I only have good comments about them. The place is not noisy, the room was comfortable and I liked the bathroom as well. The breakfast buffet give to customers a large choice of food. This hotel is well located you can find subway... More 

Was this review helpful? Yes
MercureTokyoGinza, General Manager at Mercure Tokyo Ginza, responded to this review

Dear valuable Guest, Bonjour, Warm greetings from Mercure Tokyo Ginza. Thank you for taking some of your time to write on us on TripAdvisor. Thank you for your comments, I am happy to see that you enjoyed your stays with us and enjoyed the environment as well as the teams for their friendliness and efficiency. We will be glad to... More 

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Staying in Ginza / Tokyo Nihonbashi

Neighborhood Profile
Ginza / Tokyo Nihonbashi
Ginza is famous for being a trendy hotspot, but it's also a downtown area with shops that were founded over a hundred years ago. Department stores and luxury boutiques line the route from Nihonbashi to Ginza. It's a long established tradition to shop and stroll while the road is closed to traffic. Luxury hotels, world class cuisine from talented chefs, and a collection of glitzy clubs will make this area popular with anyone looking for a night out.
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