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Hotel Metropolitan Tokyo Marunouchi

Certificate of Excellence
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1-7-12 Marunouchi, Chiyoda 100-0005, Tokyo Prefecture
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Hotel Metropolitan Tokyo Marunouchi
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Hotel Metropolitan Tokyo Marunouchi
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625 reviews from our community

Traveler rating
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    292
    61
    9
    5
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

lobby is at level 27 where we will searching for it. . room is fine of the size. but the moment step out from the lift the smell is no good. everything is good except breakfast. the food is the same everyday.i have 3 breakfast, but no change of the food. location is good just beside the jr station.

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Missouri City, Texas
Senior Contributor
36 reviews 36 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed in Tokyo for a couple of days and this was the best location. Connected to the Tokyo Train station through the underground passages. You never have to step outside if you come in from Narita Airport to Toyko. The underground tunnels to the train station and many, many shop and restaurants. As visitors to Japan we purchased a... More 

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Detroit, Michigan
1 review
5 of 5 stars Reviewed 6 days ago NEW

This is the third time I've stayed at this hotel and I continue to be very pleased with them! The hotel is a quiet, restful haven above the bustle of the city. There is something so calming about the design and atmosphere. The rooms are small as you expect in Tokyo, but not overly small. They are in great shape... More 

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Gold Coast, Australia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

The location of this hotel in Tokyo was absolutely perfect. The Tokyo train station was right next door with lots of shopping and restaurants. Catching the trains, bullet trains and underground trains was perfect. The hotel staff were very helpful with recommendations on shopping, restaurants and sights around Tokyo and other areas of Japan.

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Hong Kong, China
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

On its face, the Marunouch Hotel looks nice, and they deliver the thing that really counts, clean rooms. The location is great, right across from Tokyo Station. It's the other things that make this hotel average and, in some respects, less than average, the service is spotty, the staff in the restaurant is particularly inept, the facilities lacking and the... More 

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Melbourne, Australia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago via mobile

The hotel occupies top floors of an office building and the entrance is hidden at the back of the building, but easy if you exit Tokyo Station through the Nihombashi exit. We had a king corner room, which had the most amazing uninterrupted views to the north and east. Spectacular! Room was small, but who cares, it's Tokyo. Good value,... More 

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Senior Contributor
26 reviews 26 reviews
19 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

want to give BIG kudos to the staff for their excellent customer service. I had checked out of the hotel and while on the Express train to Narita airport, I realized I had forgotten my passport in the safe box in the hotel room! I called the hotel to let them know the situation. the hotel staff quickly went into... More 

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Singapore, Singapore
Senior Contributor
25 reviews 25 reviews
22 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed in this hotel for 5 nights in November 2014. I got the Queen size bed room with a view of Tokyo. Although it is located just next to the huge and busy Tokyo Station, the sound isolation is excellent. The main selling point to me is the location, it is located outside of the Nihonbashi Exit so i... More 

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Sydney, Australia
Top Contributor
56 reviews 56 reviews
13 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed five nights in mid April, and found the Metropolitan Marunouchi to be a great base from which to see Tokyo. Situated right next to Tokyo station on one side, and the five-line Otemachi Metro stop on the other, and within walking distance of both Ginza and the Imperial Palace, it couldn’t be better located. Its lobby and reception... More 

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1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

We love traveling and we have been staying in different hotels in Tokyo. Finally found one which is really convenient, save a lot of traveling time and traveling expenses as it is located above the Tokyo Station.This is our second visit, the first time was last August. Room is clean and basic amenities are available, not only basic but with... More 

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Neighborhood Profile
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Ginza is famous for being a trendy hotspot, but it's also a downtown area with shops that were founded over a hundred years ago. Department stores and luxury boutiques line the route from Nihonbashi to Ginza. It's a long established tradition to shop and stroll while the road is closed to traffic. Luxury hotels, world class cuisine from talented chefs, and a collection of glitzy clubs will make this area popular with anyone looking for a night out.
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