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Hotel Metropolitan Marunouchi

4.0 of 5 1-7-12 Marunouchi, Chiyoda, Tokyo Prefecture 100-0005, Japan
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Certificate of Excellence 2014
Hotel Metropolitan Marunouchi
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Hotel Metropolitan Marunouchi
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499 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Belem, PA
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed 6 days ago NEW

Out of Serpia building(where located the hotel) is no sign that is a hotel, so you have to kind guess where is,after you get out the Nihonbashi exit...then, you are going to discover that a reception desk located at 27floor...i took the corner room and was a breathtaking view of Tokyo station, Skytree and part of Shinjuku ward..i do recommend... More

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Biggera Waters, Australia
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel was just 6 steps from Tokyo Station, which was the perfect location for travel, eating out, shopping & bus transport. There is a direct Narita Express to/from airport, as well as the bullet trains & all other links. The hotel staff were extremely helpful & pleasant. Our room had great views & was perfectly clean & comfortable for... More

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Washington DC
Top Contributor
73 reviews 73 reviews
25 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Getting there from Tokyo Station (which is huge) make sure you remember to go to the Nihonbashi exit. There are maps that show you where you are throughout the station. The hotel is very clean and geared towards business travelers and welcomes tourist travelers too. I booked 2 nights in advance to get the lower rate. I did not include... More

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Singapore, Singapore
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

First stay at the hotel and its been great. Clean, efficient service. Very helpful to advise us on taking the airport express bus nearby instead of the long and winding walk to catch the Narita Express train to airport. Cheaper too!

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4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is located right at the entrance to Tokyo Station (Nihonbashi Exit). We stayed for 4 nights and found it to be a great base to explore the rest of Tokyo. The staff are very friendly and professional. The rooms are compact in size but travelling in a party of 2, we didn't feel cramped or uncomfortable. We really... More

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3 reviews 3 reviews
5 of 5 stars Reviewed 3 weeks ago

the room was kind of small but i am not complaining because all Tokyo is like this, the location for the Subways and The Tokyo Station is Amazing , a little walk and reach all of them , except the Keiyo line u have to walk 700m inside the station to reach it and this line is used for Disneyland... More

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Manchester, United Kingdom
Senior Contributor
40 reviews 40 reviews
8 hotel reviews
35 helpful votes 35 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

The lobby is lovely and the location is central and convenient for the station. However room was very cramped and needs refurbishment service was hit and miss. The food and drink was overpriced for the low quality Queues for breakfast demonstrate the lack of operational efficiency and lack of care for guests A disappointing 5 day stay.

Was this review helpful? Yes 1
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We booked this hotel based on all the reviews that we read and we were not disappointed. The hotel was located right at Tokyo Station which meant we had access to train lines and the Shinkansen. As first timers in Tokyo, we could not have asked for a better place to stay. The staff were always friendly and great! We... More

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Reading, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This was a great location as we returned to Tokyo before heading home. Really handy for access to Narita Express to the airport, Akihabara and Sumo wrestling stadium. The room was compact but fine for a short stay and when out all day. Free water provided in room was really handy, Loved the music and birdsong piped into the corridors... More

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Bangkok, Bangkok, Thailand
1 review
5 of 5 stars Reviewed September 18, 2014

My wife and I stayed at the Hotel Metropolitan Marunouchi with our 22 month old daughter for 6 nights whilst exploring Tokyo and surrounds. Right from the initial contact, where we requested a suitable cot for our daughter, the service was quick, efficient and very personal. The checking in was no problem, two staff came up to the room with... More

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Additional Information about Hotel Metropolitan Marunouchi

Address: 1-7-12 Marunouchi, Chiyoda, Tokyo Prefecture 100-0005, Japan
Phone Number:
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Chiyoda
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Metropolitan Marunouchi 4*
Number of rooms: 343
Reservation Options:
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Also Known As:
Hotel Metropolitan Marunouchi Tokyo, Japan

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