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The Tokyo Station Hotel

4.5 of 5 1-9-1 Marunouchi, Chiyoda, Tokyo Prefecture 100-0005, Japan
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Certificate of Excellence 2014
The Tokyo Station Hotel
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The Tokyo Station Hotel
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303 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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13 reviews 13 reviews
12 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed today NEW

We paid a little more than we normally would but in the case of Tokyo Station hotel, it was well worth it. Our flight arrived mid evening and the next morning we were heading down to Kyoto quite early. As it was our first time in Japan we didn’t want to have to navigate too much on our first night,... More

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Oslo, Oslo, Norway
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Location is absolutely excellent (above Tokyo station) when travelling in Tokyo. Very easy to get to when arriving with the Narita Express. Restaurants below (-2, -3) are some of the best for a traveller (locals and businessmen also eat there), great shopping. Rooms are spotless and very spacious compared to normal Japanese hotel rooms. Bed was very comfortable and bathroom... More

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Buchs St. Gallen, Switzerland
Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

The Tokyo Station Hotel is a must when in Tokyo! First it is full of tradition, however even more outstanding is the service, the location and the rooms. Service is simply unmatched, not that you are supported when selecting restaurants or sightseeing spots, but the friendly staff also guides you the the train you intend to board. I just can... More

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Senior Contributor
49 reviews 49 reviews
39 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Perfect location inside the Tokyo station and great starting place for sightseeing. Very warm welcome up on arrival and fast check-in. The lady at the concierge (8th October around 10pm, forgot her name) was so lovely and providing me with a lot of information about Tokyo and the tours. She was so helpful and polite. The room was relatively large... More

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Chicago, Illinois
Senior Contributor
21 reviews 21 reviews
21 hotel reviews
72 helpful votes 72 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The Tokyo Station Hotel is an excellent choice, connects directly to Tokyo Station via the South Marunouchi exit, and clearly exceeds what might be expected of a “station” or “airport” hotel. The buildout and furnishings are in traditional European style and the room appointments are very well fitted out with easy-to-use bedside controls, hassle-free wifi and TV, and particularly well... More

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Top Contributor
55 reviews 55 reviews
45 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This hotel exceeded my expectations in every way. The convenience of connecting to and from Narita Airport by the express train makes that connection very smooth and shorter than what you experience by taking a bus bus from Narita to your hotel. The service is outstanding. I was unsure of how to find the right track for Narita Express and... More

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Makati, Philippines
Top Contributor
62 reviews 62 reviews
12 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 1 week ago

Loved this hotel. We were a group of ladies traveling together on a five day trip. Even with our luggage it was very easy to get to this hotel from Narita airport on the NEX train. Foreign passport holders pay only 50% of the cost for a one way ticket to Tokyo Station. The hotel also offered a greeting service... More

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Dubai, United Arab Emirates
Senior Contributor
46 reviews 46 reviews
24 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed 1 week ago

The Tokyo Station has exceeded our expectations, especially that we were able obtain rates that were considerably lower than other 5 star hotels in the city. It is a gem in the heart of Tokyo (near the Imperial Palace and the Central station) and a stone's throw away from the very posh shopping district of Ginza. It is worth mentioning... More

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17 reviews 17 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I had a two night stay at the end of our recent 10 day visit to Japan (Tokyo and Kyoto). The Tokyo Station hotel was an excellent stay - service was first class in all respects and the buffet breakfast in the Atrium restaurant each morning was very pleasant, with Western and Japanese food available. Our room... More

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Rawai, Thailand
Top Contributor
121 reviews 121 reviews
21 hotel reviews
84 helpful votes 84 helpful votes
5 of 5 stars Reviewed 3 weeks ago

In the main station of Tokyo - this hotel is perfect for sightseeing Tokyo. The trains lead from the nearby station to all aereas of the town and further. The quality of the rooms, the breakfast are one of the best I have ever seen. The staff is friendly and helpful, allthough most of them do not understand english well.

Was this review helpful? Yes 2
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Additional Information about The Tokyo Station Hotel

Address: 1-9-1 Marunouchi, Chiyoda, Tokyo Prefecture 100-0005, Japan
Phone Number:
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Chiyoda
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — The Tokyo Station Hotel 4.5*
Number of rooms: 150
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Also Known As:
Tokyo Station Hotel
The Tokyo Station Hotel Japan

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