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Hotel Grand Palace

1-1-1 Iidabashi, Chiyoda 102-0072, Tokyo Prefecture
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Hotel Grand Palace
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Ranked #42 of 65 Hotels / Ryokan in Chiyoda
A recent review
3 of 5 stars reviewed 2 weeks ago
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262 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
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  • English first
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  • Indonesian first
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Top Contributor
52 reviews 52 reviews
15 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The grand palace is a decent hotel with a good team running it. The rooms and the hotel has a worn out and tired feel about it. But the staff are efficient and response time is good. The restaurant " Cattleya" on ground floor offers Food cooked in American way. The best part was that though the closing time for... More 

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Brussels, Belgium
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed in this hotel during cherry blossom week and it was amazing. The hotel is just around the corner of one of the major cherry blossom parks and temples in Tokyo. Breakfast was not very impressive, but the staff was very friendly. Rooms are nice but could use some modernisation. As the hotel is next to a metrostop, it... More 

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Tavernier, Florida, United States
Senior Contributor
28 reviews 28 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I've stayed in this hotel many times over the past Several years. There have been many changes, many of them positive. They are remodeling from the top down and the new rooms are an improvement. Rooms are large for Tokyo, the staff is friendly and speak good English. Price is reasonable. It's becoming more popular with tour groups and I've... More 

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15 reviews 15 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed March 29, 2015

Finding a decent hotel in Tokyo (without spending a fortune) is not easy...this hotel has spacious room and for Tokyo I would say very spacious, also the bathroom is big enough. Staff is friendly and speak english (also another important point in a city where nobody seems to know english). Location is perfect with 4 different metro line close-by and... More 

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2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 26, 2015

Have stayed here many times and always find Hotel Grand Palace to be a great base of operations. When in Japan I often travel outside of Tokyo and look forward to coming back to the hotel. The staff are attentive and friendly, the rooms spotlessly clean. Perhaps it is an older hotel BUT I would prefer to stay here than... More 

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Edmonton, Canada
20 reviews 20 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed January 29, 2015

Japanese hospitality services are incomparable to N American standards and usually exceed your expectation. This hotel is one of the examples, and you will get the services that exceed what you pay for. The rest of the world should learn how to treat your customers like Japanese hospitality industry. Once you steps into the hotel, one or more of the... More 

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HotelGrandPalaceGRM, Manager at Hotel Grand Palace, responded to this review

Dear Guest, It was a real pleasure to welcome you to the Hotel Grand Palace, and I was most pleased to learn that you enjoyed your stay. Your kind words and compliments were immediately shared with our staffs that were very grateful to receive them, as your satisfaction is our priority. Looking forward to welcoming you soon Yours Sincerely Guest... More 

Frankfurt, Germany
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 10, 2014

I have been there a couple of times and every time satisfied with friendly and professional customer services. The French restaurant on the top floor was quiet but cosy and offered very good dishes. Slightly expensive but we ate in the hotel just for one night so didn't bother us that much. A few minutes walk to Kudanshita underground/subway station... More 

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Melbourne, Australia
Top Contributor
51 reviews 51 reviews
35 hotel reviews
51 helpful votes 51 helpful votes
1 of 5 stars Reviewed December 8, 2014

Stayed here for 4 nights for a business trip. This hotel is VERY outdated, everything is old & it stunk! The rooms were very small, the showers didn't work properly, water went from hot to cold without me touching it. The TV was small and no English channels on it WHAT SO EVER! Considering paying nearly $200AUD a night, you'd... More 

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Senior Contributor
29 reviews 29 reviews
20 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed November 21, 2014

We stayed here for one week. We were on floor 22, which as advertised, has been refurbished and is non-smoking. Our room was large by Tokyo standards and we had a very comfortable queen-size bed. I requested extra pillows which were promptly delivered. The room was well appointed, with everything we needed to be comfortable. The bathroom and shower were... More 

Was this review helpful? Yes 1
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Staying in Yotsuya / Iidabashi

Neighborhood Profile
Yotsuya / Iidabashi
Yotsuya and Iidabashi are areas that developed around the outer moat of the Imperial palace. Nearby in Kagurazaka, there is an old red-light district with a photogenic feel evocative of the ambiance of old Tokyo. Narrow paths with stone paving remain to this day, and there are long-standing restaurants with geishas and quaint old cafes in townhouse buildings.
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