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Imperial Hotel Tokyo

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1-1-1 Uchisaiwaicho, Chiyoda 100-8558, Tokyo Prefecture
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Imperial Hotel Tokyo
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1,090 reviews from our community

Traveler rating
    694
    307
    61
    19
    9
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219
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407
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (121)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
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  • German first
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    (273)
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Del Mar, California
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

This is our first time stay in this hotel, their location is great, and service is superb, we really enjoy it. The only negative is the furniture and room need to be updated. We love this hotel and will be back again!

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Contributor
13 reviews 13 reviews
8 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

The Imperial Hotel is a lovely place to stay in Tokyo I had an absolutely most wonderful experience at the Imperial Hotel. First of all, you get swept into the aura of its history. The moment you arrive, you get to experience the art of customer service in Japan. The room was immaculate, comfortable, and had all the necessary amenities.... More 

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Canberra
Top Contributor
63 reviews 63 reviews
7 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We have never stayed anywhere with better service. The staff at the Imperial Hotel in Tokyo are incredible. Our Tower room was plush, comfortable and huge. We also had fantastic views right across Tokyo. We ate at two of the hotel restaurants, had drinks in the Old Hotel Bar, and it was all great! The hotel location is also great... More 

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Hong Kong
Senior Contributor
24 reviews 24 reviews
24 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

The location is great for business purposes. Stayed at the old wing. The design and furniture are a bit dated but overall it is ok. Don't expect it to be the new top 5 stars hotels in Asia. It is an old fashioned 5 stars hotel. Staff and food was nice.

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Malaysia
Top Contributor
233 reviews 233 reviews
46 hotel reviews
198 helpful votes 198 helpful votes
5 of 5 stars Reviewed 2 weeks ago

extremely efficient service even prior to arrival..I was in contact with the concierge frequently for a couple of months before the trip and the concierge never failed to respond promptly..restaurant bookings were handled efficiently early arrival was not an issue as a rest room was made available to freshen up in and luggage was promptly stored pending actual check in... More 

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Singapore, Singapore
Top Contributor
92 reviews 92 reviews
19 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 2 weeks ago

It is a great hotel in a superb location. Staff makes a huge difference with outstanding service and care. Rooms vary a lot but overall very nice specially on size compared to other hotels. Get a Imperial Card which gives you a extra special treatment as a customer. They have a very nice spa with Shiatsu massage in your room... More 

Was this review helpful? Yes 1
Contributor
18 reviews 18 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

It has a fantastic location. The lobby with very high ceiling akin to a real imperial palace is stunning. Rooms are efficient, clean and nice. Avoid rooms overlooking the rail track as they create noise. Better to stay at main building rather than in tower rooms. The TV does have international English language channels. If you are confused, call the... More 

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Santa Clara, California
Contributor
17 reviews 17 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Imperial Hotels that I stayed at are all very nice, including this one. There are several restaurants inside the hotel too. It has a nice work out gym. It's at a busy location of center Tokyo, and very close to the Imperial Palace.

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Melbourne, Australia
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My husband and I stayed here for 3 nights last April (Cherry Blossom season) and we were very happy with our choice. We had just stayed at The Cerulean Tower Hotel in Shibuya district for 5 nights but wanted to stay in a different area as Tokyo is so big, we just wanted to experience as much as we could.... More 

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Los Angeles, California
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here as part of a Super Value Tour of Japan for 2 nights. The hotel really is immaculate in every way.. The hotel was designed by Frank Lloyd Wright and is located across the street from the Imperial Gardens, which makes for a really nice for a morning walk. There are 3 different restaurants to choose from at... More 

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Hotel Review Summarization

What travelers say

  • Main building(9)
  • Very good(8)
  • Hibiya Park(4)
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Ginza / Tokyo Nihonbashi
Ginza is famous for being a trendy hotspot, but it's also a downtown area with shops that were founded over a hundred years ago. Department stores and luxury boutiques line the route from Nihonbashi to Ginza. It's a long established tradition to shop and stroll while the road is closed to traffic. Luxury hotels, world class cuisine from talented chefs, and a collection of glitzy clubs will make this area popular with anyone looking for a night out.

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