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Imperial Hotel Tokyo

Travelers' Choice award winner
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1-1-1 Uchisaiwaicho, Chiyoda 100-8558, Tokyo Prefecture
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Best prices for: 1 room 1 guest
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What travelers say:
Main building
Very good
Hibiya Park
Imperial Hotel Tokyo
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Imperial Hotel Tokyo
Imperial Hotel Tokyo
Imperial Hotel Tokyo
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1,117 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (126)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
  • All months
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14 reviews 14 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I just completed by holiday with my wife to Tokyo for the first time. The hotel rooms are good size, room service excellent and speedy, taxis are always at the door. So many restaurants with huge verities. The only disadvantage is that guest relations knowledge and recommendations for tourist and sightseeing are limited to the tours leaflet. Which not standard... More 

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Toronto, Canada
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Definitely in a very convenient location, 5min walk from the metro station, and 10min walk from the Shinbashi JR station. There are many shops and delicious restaurants / izakayas nearby. Staff is extremely helpful and friendly. They definitely tend to your needs.

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Brussels, Belgium
17 reviews 17 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I stayed in this hotel on a business trip. The rooms in the upper floors have nice views, but the hotel is so immense that it took us almost ten minutes to get to the reception. Nice fresh flowers all over the hotel. Breakfast buffet on the 19th floor is excellent but costly if not included.

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Top Contributor
74 reviews 74 reviews
23 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We have just returned from 5 days in Tokyo at the end of a three week stay in Japan The Imperial Hotel was suggested by our travel agent. It is a wonderful hotel. The staff and services are among the most efficient I have experienced. We had a room overlooking a park and up to the gardens surrounding the Imperial... More 

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Senior Contributor
46 reviews 46 reviews
29 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed here for one night as our last stop before heading back home. The service of this hotel is top notch as every one here are so polite, they attend to the needs of their guest very well. Booking a room was not a problem, they even offered us the Imperial Club Membership so that we can request for a... More 

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Iowa City
Top Contributor
103 reviews 103 reviews
24 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This hotel was centrally located in Tokyo with easy access by car or subway to most places we traveled to. The staff was exceptionally helpful and friendly. They answered every question, directed us everywhere, helped with transportation and food and really everything we needed. There were many restaurants in the hotel but our favorite was a small Japanese place on... More 

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Top Contributor
119 reviews 119 reviews
29 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 1 week ago

The attention to guest needs and alertness were top class that we have not experience anywhere even I used to be in this business. The warm service and with the Japanese ways were memorable and outstanding. This is truly extraordinary. Room in Imperial floor on main tower was good. It was not modern but very comfortable with good maintenance. Every... More 

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Orlando, Florida
Top Contributor
98 reviews 98 reviews
55 hotel reviews
85 helpful votes 85 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I read so many reviews before booking, and was a little concerned about the room comments and the rooms being outdated, but promised myself I could look past the old furnishings, etc. I am so glad that I did, because otherwise I would have missed the best service I have ever received in ANY hotel around the world. After staying,... More 

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Portland, Maine
Senior Contributor
30 reviews 30 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

What stands out is service. The Japanese do it well but the Imperial does it better. Telephones barely ring once before answered; everyone is unfailingly polite; at the same time, one expects this of a top hotel. What is missing are the little things that niggle at you; especially if, like me, you travel a lot. Sugar is missing with... More 

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Birmingham, Alabama
Senior Contributor
22 reviews 22 reviews
19 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed four nights in February at this most impressive and outstanding hotel. Was in Tokyo on business, near the Imperial, but would go out of my way to stay here. Impressive in every respect, rooms are large and well appointed as befits a 5 star property. Staff speaks superb English and everything from Check-in to local restaurant recommendations to local... More 

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Hotel Review Summarization

What travelers say

  • Main building(9)
  • Very good(8)
  • Hibiya Park(4)
Questions? Get answers from hotel staff and past guests. Ask a question

1,165 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (326)
View from room (24)
Room/suite (62)
Hotel & grounds (46)
Bathroom (23)
Dining (5)
Videos (1)
Other (165)

Expert photos: Taken by TripAdvisor travel experts

All expert photos (775)
Amenities (39)
Other (493)
Pool (30)
Restaurants and Bars (142)
The Hotel (71)

Management photos: Courtesy of the property manager

All management photos (64)
Hotel & grounds (18)
View from room (1)
Room/suite (13)
Dining (4)
Other (28)
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Staying in Ginza / Tokyo Nihonbashi

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Ginza / Tokyo Nihonbashi
Ginza is famous for being a trendy hotspot, but it's also a downtown area with shops that were founded over a hundred years ago. Department stores and luxury boutiques line the route from Nihonbashi to Ginza. It's a long established tradition to shop and stroll while the road is closed to traffic. Luxury hotels, world class cuisine from talented chefs, and a collection of glitzy clubs will make this area popular with anyone looking for a night out.


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