Great location of the hotel. The ambiance was quite conducive to romantic mood-setting. The hotel is within walking distance of numerous excellent places to dine and sights to see. The staff with one exception is very courteous and helpful. Foods are good. Nice rooms, very clean and spacey. Everything is satisfying in this hotel. Will stay here again. More

Last year I spent nearly 30 days at the Imperial and hosted a conference there in Janaury, 2012. The service is immpecable. I am greeted by name when I arrived and I never have to worry about a single thing not being correct. My room is always in the main building and is extremely quiet. The Parkside Diner is fine... More

This hotel is fantastic. I loved the room. Extremely well appointed room and they staff really do an awesome job maintaining it while you're there. Nothing but the best in terms of quality. Beds are super comfortable, electric controls for the curtain right on the master control panel on the nightstand, great night lights at each bed, curtains make the... More

Love the views of the bustling city below. Vehicle traffic and people moving every hour of the day. Shop the Ginza area nearby. Walk to shopping malls and with thousands of pedestrians crossing at iconic crosswalks. Enjoy the glass walled restaurants facing quiet reflecting gardens. More

Early ckeck in was not a problem and even got upgraded to a one bedroom suite in the tower.Very spacious suite and beautiful views over the Palace Garden.Despite being a bit outdated ,the Imperial is always a good choice for its perfect service, great restaurants, excellent breakfast and best location. More

Superb location - a stone's throw from Ginza, the Imperial hotel is one of Tokyo's oldest and finest hotels. We never ate at the hotel, always strolled over to Ginza or one of the local eateries by the train tracks. The lovely Hibiya park is across the street for a morning jog. The Imperial is a pricey high-end hotel for... More

Loved this hotel. Old world charm, efficiency, excellent service, great location, excellent food. It is right next to the busiest shopping district in TK and also close to the business district. Very close to almost everything. My fist visit to TK. Loved the sense of history. The little origami birds and the greeters in traditional costume on every floor complete... More

This is a good hotel, if not the most modern (which is top of my list anyway). Service is always excellent (as you get used to in Japan). More

Have stayed in all the high end hotels in Tokyo and this is the best for several reasons, but mostly the service and location. They take care of every detail before you think of it. After just a few visits everyone knows you by name, from the cleaning staff to waiters at the Imperial Bar. On my last visit, the... More