We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Four Seasons Hotel Tokyo at Marunouchi

Travelers' Choice award winner
Hotel website
Hotel packages
1-11-1 Marunouchi | Pacific Century Place, Chiyoda 100-6277, Tokyo Prefecture
Special Offer
Room Rate Offer
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Four Seasons Hotel Tokyo at Marunouchi
Professional photos View all
Browse nearby
Four Seasons Hotel Tokyo at Marunouchi
Four Seasons Hotel Tokyo at Marunouchi
Four Seasons Hotel Tokyo at Marunouchi
Add Photo Write a Review

665 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    521
    108
    28
    4
    4
See reviews for
207
205
44
123
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (119)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
  • All months
    (665)
  • Mar-May only
    (165)
  • Jun-Aug only
    (180)
  • Sep-Nov only
    (157)
  • Dec-Feb only
    (163)
All months
San Francisco
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The Four Seasons name needs no introduction. But sometimes one wonders what's behind the name. No need to look further than this property, which combines an understated elegance near the bustling Ginza district with stellar service for which the chain is justifiably well known. From the instant we checked in to the moment we took our leave - not incidentally... More 

Was this review helpful? Yes 1
Medford, Oregon
Level Contributor
47 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Four Seasons Tokyo was a great stay. They met us right on the train tracks, took all of our luggage and even stopped with me at the ticket counter at the station to buy the rest of our train tickets for our stay. Made sure we were sitting on the side of the train where we could see Mt Fuji.... More 

Was this review helpful? Yes
palermo
Level Contributor
36 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Had a very nice experience at the 4 seasons. Excellent location within walking distance to Tokyo station; only a 1 hr train ride from Narita so a great 1st stop while you get your bearings. Kind of a funky view of the railway station from the restaurant. Very delicious breakfast. Saw the buffet at lunch/dinner; didn't excite and we preferred... More 

Was this review helpful? Yes
FRANCE
Level Contributor
199 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 281 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

To be totally honest I really enjoy the room which was really big with a large bathroom overlooking Tokyo train station and the mystic Bullets train. The staff was very nice and helpful The location is very convenient, you can walk to Ginza and the Marunouchi district is nice However I was very disappointed by the lobby which in fact... More 

Was this review helpful? Yes
Hong Kong, China
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I really satisfied with the hotel service, room’s cleanness, room’s spacious, and the room rate. It is truly worth to pay. Staff is very nice. I and my family were greeted warmly. Welcome drinks is tasty and refreshing. I will come again when I visit Tokyo in coming years.

Was this review helpful? Yes
FSHMarunouchi, General Manager at Four Seasons Hotel Tokyo at Marunouchi, responded to this review

Dear Tang M sama, Thank you for your stay and taking time to share your feedback on Tripadvisor. I am glad to hear that you enjoyed our hotel and level of service. We all hope to see you and your family soon. Once again, thank you and domo arigato gozaimasu. Sincerely, Takuya Kishi Hotel Manager takuya.kishi@fourseasons.com More 

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Found this hotel from a link here and got an amazing price for a 700 sq ft room. The hotel was not the easiest to find as it is part of a office building. If arriving via NeX from Narita, call the hotel after you get your tickets and they will have someone meet you at the train station and... More 

Was this review helpful? Yes 2
FSHMarunouchi, General Manager at Four Seasons Hotel Tokyo at Marunouchi, responded to this review

Dear Harun R sama, Thank you for your stay with us and taking time to write your feedback on Tripadvisor. I am very happy to know that you liked our location, level of service and extras in the room. As you mentioned, Tokyo Station is a huge and complicated station. We are happy to meet our guests on the platform... More 

Amsterdam, The Netherlands
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Great location, away from shibuya and shinjuku madness but right next to tokio train/subway station and 2 other subway stations within walking distance. Our room was nice, spacious and clean. Great (new) bathroom with large bath and seperate shower. Staff super friendly and helpful and English speaking. The food in the restaurant for dinner was NOT great unfortunately, and also... More 

Was this review helpful? Yes 1
FSHMarunouchi, General Manager at Four Seasons Hotel Tokyo at Marunouchi, responded to this review

Dear Jojanneke S sama, Thank you for your stay with us and taking time to share your experience on Tripadvisor. I am happy to know that you liked our location, room, staff and breakfast. I am very sorry to hear that you did not enjoy dinner with us. If you can let me know little more details about your dinner... More 

San Francisco, CA
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed 1 week ago

My family really enjoyed our time at this stellar property. We stayed here mainly for its view of the shinkansen. We called several times before we arrived to ensure we got a room with the right view. Watching the shinkansen is one of my son's favorite things. With our room facing the tracks our son had the best time ever.... More 

Was this review helpful? Yes
FSHMarunouchi, General Manager at Four Seasons Hotel Tokyo at Marunouchi, responded to this review

Dear neyoisles sama, Thank you for your stay with us and taking time to share your feedback on Tripadvisor. I am very glad to hear that you and your family had a great time with us and especially your son enjoyed watching Shinkansen from your room. Your comment on our staff and service made all of us happy and proud... More 

Perth, Australia
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I stayed for a week in July 2015. Absolutely perfect stay, fantastic service, charming, courteous, professional staff. Couldn't ask for more. 100% recommended. The English was perfect and very helpful.

Was this review helpful? Yes 1
FSHMarunouchi, General Manager at Four Seasons Hotel Tokyo at Marunouchi, responded to this review

Dear JimMacNaughton sama, Thank you for your stay with us and taking time to give us your feedback on Tripadvisor. I am happy to know that you had a great stay with us. Thank you and domo arigato gozaimas. We look forward to welcoming you back to our little hotel in the center of Tokyo in the not too distant... More 

Jakarta, Indonesia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Like all other reviews, room is large and the location is perfect. However, I am most impressed by their staffs. Upon knowing that we will be travelling with a 3-year-old, our room was already child-proofed when we checked-in. My son really likes the special travel booklet made by the hotel staffs, the giant cookie and marshmallow welcome snack, the crayons... More 

Was this review helpful? Yes 1
FSHMarunouchi, General Manager at Four Seasons Hotel Tokyo at Marunouchi, responded to this review

Dear atreusgod sama, Thank you for your stay with us and taking time to write your feedback on Tripadvisor. We are extremely happy to hear that your three year old son enjoyed his stay with us. We look forward to welcoming you and your family back to our little hotel in the center of Tokyo in the not too distant... More 

Questions? Get answers from hotel staff and past guests. Ask a question

457 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (414)
Viewed
Room/suite (104)
Viewed
Dining (31)
Viewed
View from room (49)
Viewed
Bathroom (55)
Viewed
Hotel & grounds (67)
Viewed
Family/play areas (2)
Viewed
Other (106)

Management photos: Courtesy of the property manager

Viewed
All management photos (43)
Viewed
Room/suite (12)
Viewed
Dining (10)
Viewed
Family/play areas (1)
Viewed
Hotel & grounds (5)
Viewed
Bathroom (1)
Viewed
Business center/function rooms (1)
Viewed
Other (13)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Chiyoda
Ginza / Tokyo Nihonbashi
Mandarin Oriental, Tokyo
Ginza / Tokyo Nihonbashi
Shangri-La Hotel, Tokyo
Shangri-La Hotel, Tokyo
#3 of 65 in Chiyoda
4.5 of 5 stars 854 reviews
Shinjuku
Park Hyatt Tokyo
Park Hyatt Tokyo
#1 of 76 in Shinjuku
4.5 of 5 stars 1,759 reviews
Show Prices
Show Prices
Show Prices
Ginza / Tokyo Nihonbashi
The Tokyo Station Hotel
The Tokyo Station Hotel
#4 of 65 in Chiyoda
4.5 of 5 stars 511 reviews
Odaiba / Shiodome / Shinbashi
Conrad Tokyo
Conrad Tokyo
#1 of 98 in Minato
4.5 of 5 stars 1,784 reviews
Ginza / Tokyo Nihonbashi
The Peninsula Tokyo
The Peninsula Tokyo
#9 of 65 in Chiyoda
4.5 of 5 stars 1,194 reviews
Show Prices
Show Prices
Show Prices

Staying in Ginza / Tokyo Nihonbashi

Neighborhood Profile
Ginza / Tokyo Nihonbashi
Ginza is famous for being a trendy hotspot, but it's also a downtown area with shops that were founded over a hundred years ago. Department stores and luxury boutiques line the route from Nihonbashi to Ginza. It's a long established tradition to shop and stroll while the road is closed to traffic. Luxury hotels, world class cuisine from talented chefs, and a collection of glitzy clubs will make this area popular with anyone looking for a night out.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay