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Four Seasons Hotel Tokyo at Marunouchi

Travelers' Choice award winner
5.0 of 5
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1-11-1 Marunouchi | Pacific Century Place, Chiyoda 100-6277, Tokyo Prefecture
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Four Seasons Hotel Tokyo at Marunouchi
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753 Reviews from our TripAdvisor Community

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Level Contributor
21 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Stayed here while at a conference in Tokyo. Hotel is well located close to public transport. Staff are very friendly and accommodating, nice lounge and restaurant. The rooms a big and spacious, the rooms are automated to suit the guest. I had a corner room with a great view of the city. I am never disappointed with a four seasons... More 

Helpful?
Thank RayaanS
FSHMarunouchi, General Manager at Four Seasons Hotel Tokyo at Marunouchi, responded to this review

Dear RayaanS sama, Thank you for your stay with us and taking time to give us your comments about your stay on TripAdvisor. I am happy to know that you enjoyed your stay with us, especially room and service level. We look forward to welcoming you back to our little hotel in the center of Tokyo in the not too... More 

Winterthur
Level Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Very nice location near the train station, the hotel has great rooms and a very good service. Of course it lacks a bit of atmosphere but apart from that it is very nice. Price is hight, tough, and you have to pay addidionally for breakfast.

Helpful?
Thank Christian052
FSHMarunouchi, General Manager at Four Seasons Hotel Tokyo at Marunouchi, responded to this review

Dear Christian052 sama, Thank you for your stay with us and taking time to give us your feedback on TripAdvisor. I am very glad to know that you liked our location, room and service level. We look forward to welcoming you back to our little hotel in the center of Tokyo in the not too distant future. Once again, thank... More 

Manila, Philippines
Level Contributor
44 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed 1 week ago

This small, intimate hotel in the heart of the business district was the perfect choice for our family of 4 kids for the last leg of our month-long Japan trip. Tired from the flight, the kids were immediately given toys (from giant apples in the lobby!) and personalised books and snacks up in the room as well as the usual... More 

Helpful?
1 Thank Islandpotter
FSHMarunouchi, General Manager at Four Seasons Hotel Tokyo at Marunouchi, responded to this review

Dear Islandpotter sama, Thank you for your stay with us and taking time to write your feedback on TripAdvisor. I am very happy to hear that you and your family had a great time with us. Especially we love hearing that children enjoyed their time with us. There are much more things to do and see in Tokyo. Please come... More 

Sydney, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We went with our two young boys & the staff were absolutely wonderful helping us with restaurant reservations, pick & drop offs and train platform for Narita Express, recommending places to see. Breakfasts was amazing, the fluffiest omelettes ever eaten & the restaurant was beautifully fitted out with fantastic views. Central to Ginza shopping district and right next door to... More 

Helpful?
1 Thank EFindlay
FSHMarunouchi, General Manager at Four Seasons Hotel Tokyo at Marunouchi, responded to this review

Dear EFindlay sama Thank you for staying with us and taking time to write your feedback on TripAdvisor. I am very happy to hear that you and your two boys had a great time with us. Our breakfast chef was very glad to know that you enjoyed the fluffiest omelettes. We look forward to welcoming you and two boys back... More 

Sydney, Australia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I can't rate this hotel high enough. The staff throughout the hotel (restaurant, concierge, room service, reception) are warm and welcoming will happily assist you with anything from train bookings to postage or restaurant recommendations. We have stayed here a few times with the Plarail package which is perfect for children. The hotel overlooks Tokyo Station which is within walking... More 

Helpful?
1 Thank GlitterMumma
FSHMarunouchi, General Manager at Four Seasons Hotel Tokyo at Marunouchi, responded to this review

Dear GlitterMumma sama, Thank you for your stay with us and taking time to post your feedback on TripAdvisor. We are very happy to know that you named our hotel as "the most child-friendly and welcoming hotel". Because of our location, close to Tokyo Station and Marunouchi business district, the hotel is perceived as a business people hotel. We love... More 

Hong Kong, China
Level Contributor
1 review
5 of 5 stars Reviewed 1 week ago

Perfect location & service! Very helpful staff especially the pick-up at the platform of the Narita Express train platform upon arrival & accompany down all the way with our luggage to the train platform after checkout. Generous room size in Tokyo standard.

Helpful?
Thank hollandbean
FSHMarunouchi, General Manager at Four Seasons Hotel Tokyo at Marunouchi, responded to this review

Dear hollandbean sama, Thank you for your stay with us and taking time to write your comments on TripAdvisor. I am happy to know that you found our Tokyo Station greeting service helpful. We all look forward to welcoming you and your family back to our little hotel in the center of Tokyo in the not too distant future. Once... More 

Marlow, UK
Level Contributor
57 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
5 of 5 stars Reviewed 1 week ago

This was our big trip of the year and also to celebrate a big birthday. It couldn't have gotten off to a better start than a stay at the four seasons Tokyo. We were finding it difficult to decide between various hotels and in the end the superlative service one expects from a four seasons hotel made up our minds.... More 

Helpful?
1 Thank Mad_Doug
FSHMarunouchi, General Manager at Four Seasons Hotel Tokyo at Marunouchi, responded to this review

Dear Mad_Doug sama, Thank you for your stay with us and taking time to give us your feedback on TripAdvisor. I am very happy to find that you thoroughly enjoyed your stay with us and you liked our service. Our sister property in Kyoto will be opening later this year. We look forward to welcoming you back with us again!... More 

London, United Kingdom
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The best Four Seasons in the world! We arrived early before our room was ready and had booked massages to help with jet lag. Most amazing massages ever, followed by a soak in the onsen. We stayed in a lovely suite where we were given kimonos and slippers. Room service breakfast each morning was an excellent way to start the... More 

Helpful?
1 Thank Cortney H
FSHMarunouchi, General Manager at Four Seasons Hotel Tokyo at Marunouchi, responded to this review

Dear Cortney H sama, Thank you for your stay with us and taking time to give us an honorable title "The best Four Seasons in the world!" on TripAdvisor. I am extremely happy to know you thoroughly enjoyed your stay with us. There are much more things to do and see in Tokyo and beyond. We look forward to welcoming... More 

Hong Kong, China
1 review
5 of 5 stars Reviewed 3 weeks ago

The staff was super helpful and friendly. We purchased our shinkansen tickets through the concierge, and we had a lot of luggage heading to our next destination and they helped us get onto the train and navigate Tokyo station upon check out. They also helped us two days later after we checked out by calling us a big taxi to... More 

Helpful?
Thank wvw222
FSHMarunouchi, General Manager at Four Seasons Hotel Tokyo at Marunouchi, responded to this review

Dear wvw222 sama, Thank you for you and your family's stay with us and taking time to give us your feedback on TripAdvisor. We are very happy to know that your children wanted to stay with us for good! There are much more things to do and see for you and your family in Tokyo and beyond. We look forward... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

Our experience at the Fours Seasons was utterly delightful. The staff were extremely helpful and hospitable to our family. Our children (6 and 3) were treated as guests in their own right by the staff, and were looked after wonderfully - nothing was too much trouble! The hotel is located right next to Tokyo station and is extremely convenient for... More 

Helpful?
Thank Miles B
FSHMarunouchi, General Manager at Four Seasons Hotel Tokyo at Marunouchi, responded to this review

Dear Miles B sama, Thank you for your stay with us and taking time to give us your feedback on TripAdvisor. I am very happy to know that you and your family enjoyed your time with us. We are very grateful that your children liked us and wanted to come back There are many more things to do and see... More 

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Neighborhood Profile
Ginza / Tokyo Nihonbashi
Ginza is famous for being a trendy hotspot, but it's also a downtown area with shops that were founded over a hundred years ago. Department stores and luxury boutiques line the route from Nihonbashi to Ginza. It's a long established tradition to shop and stroll while the road is closed to traffic. Luxury hotels, world class cuisine from talented chefs, and a collection of glitzy clubs will make this area popular with anyone looking for a night out.
Explore this neighborhood
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