We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Four Seasons Hotel Tokyo at Marunouchi

Travelers' Choice award winner
5.0 of 5
Hotel website
Hotel packages
1-11-1 Marunouchi | Pacific Century Place, Chiyoda 100-6277, Tokyo Prefecture
Special Offer
4th Night Free!
Four Seasons Hotel Tokyo at Marunouchi
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Ranked #1 of 65 Hotels / Ryokan in Chiyoda
A recent review
5 of 5 stars reviewed 2 days ago
World T Berlin, Germany
Write a Review

603 reviews from our community

Traveler rating
    473
    99
    25
    4
    2
See reviews for
186
183
40
115
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (109)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
  • All months
    (603)
  • Mar-May only
    (141)
  • Jun-Aug only
    (142)
  • Sep-Nov only
    (157)
  • Dec-Feb only
    (163)
All months
Berlin, Germany
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

That is a remarkable property, with quite a good and central location if you are visiting Tokyo for business (at least relatively close to our Asian head quarter in Japanese capital), you can enjoy the urban chick of Tokyo through the windows. The room itself is not that large however all the amenities are modern and the room is very... More 

Was this review helpful? Yes 2
FSHMarunouchi, General Manager at Four Seasons Hotel Tokyo at Marunouchi, responded to this review

Dear World T sama, Thank you for your stay with us and taking time to share your feedback with us on Tripadvisor. I am very happy to know that you enjoyed our location, facilities and staff. We look forward to welcoming you back to our little hotel in the center of Tokyo in the not too distant future. Thank you... More 

Guadalajara, Mexico
Senior Contributor
28 reviews 28 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

A true experience in Japanese excellence. This Hotel is within a large corporate building set up and close to many nice parts of the city. The rooms are spacious and with all needed amenities, the staff is extremely helpful. The bar is beautiful and has great views. It is a true jewel within this amazing city.

Was this review helpful? Yes 1
FSHMarunouchi, General Manager at Four Seasons Hotel Tokyo at Marunouchi, responded to this review

Dear 2Wingman sama, Thank you for your stay with us and taking time to write comments on Tripadvisor. I am happy to know you fully enjoyed our hotel and service. We opened a new restaurant & bar, MOTIF, a week ago. We will certainly enjoy the environment when you come back next time. Once again, thank you and domo arigato... More 

London -Barcelona-Lima
Senior Contributor
21 reviews 21 reviews
20 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed at this hotel during 4 nights. The location next to the Station is strategic! They have a wonderful service where they meet you at the platform of your train and escort you to the hotel. Perfect for Shikansen trains and Narita Express. Also the limousine to Haneda leaves from across the street and they escort you there too!... More 

Was this review helpful? Yes 2
FSHMarunouchi, General Manager at Four Seasons Hotel Tokyo at Marunouchi, responded to this review

Dear LajefaBarcelonaLima sama, Thank you for your stay with us and taking time to write your feedback on Tripadvisor. Once again, please accept my sincere apologies for the inconvenience you experienced during renovation of our restaurant and bar. I am very happy to know that you enjoyed the level of service and staff. This is fantastic. There are many more... More 

all over
Reviewer
5 reviews 5 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

I have not stayed at this hotel yet, but I am would like to make some comments regarding the excellent concierge staff. Just like other gaijin, we often need the assistance of the concierge to get reservations at the various sushi-ya's and other restaurants around town. The staff here was able to make reservations at Kaneska, Yoshitake, Sawada, Mizutani, Miyaha,... More 

Was this review helpful? Yes 1
FSHMarunouchi, General Manager at Four Seasons Hotel Tokyo at Marunouchi, responded to this review

Dear surftb15 sama, Thank you for your comments on Tripadvisor. I shared your feedback with my concierge team, and they are very happy to be recognized. We all look forward to welcoming you to our little hotel in the center of Tokyo very soon. Domo arigato gozaimas. Sincerely, Takuya Kishi Hotel Manager takuya.kishi@fourseasons.com More 

Stockholm, Sweden
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Great service level from staff being very attentive and helpful. We stayed only two nights and did not use all the facilities. The beds were very comfortable. The room was modern with an excellent large bathroom. The location of the hotel served our purposes. Per

Was this review helpful? Yes 1
FSHMarunouchi, General Manager at Four Seasons Hotel Tokyo at Marunouchi, responded to this review

Dear 150perw sama, Thank you for your stay and taking time to write feedback on Tripadvisor. I am happy to know that you enjoyed your time with us and found our staff helpful. Once again, thank you and domo arigato gozaimas. We look forward to welcoming you back to our little hotel in the center of Tokyo. Sincerely, Takuya Kishi... More 

Contributor
14 reviews 14 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I enjoyed my stay at the Four Seasons where the concierge team met me at the train station to assist with the luggage. In addition, the team itself helped out with making reservations for restaurants in advanced as well as on the spot to some recommended restaurants in Tokyo. The room was well furnished with comfortable bedding and pillows, allowing... More 

Was this review helpful? Yes 4
FSHMarunouchi, General Manager at Four Seasons Hotel Tokyo at Marunouchi, responded to this review

Dear Jordan N sama, Thank you for your stay and taking time to post your feedback on Tripadvisor. I am glad to know that you enjoyed your stay with us and you liked our concierge services. There are many more good restaurants and things to do in Tokyo. Please come back to Tokyo and stay with us. Once again, thank... More 

Washington DC
Senior Contributor
27 reviews 27 reviews
21 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

From the moment we entered the walkway leading to the hotel, we were impressed by the helpfulness of the Four Seasons staff. Always ready with a smile and an answer to our many questions, each staff member showed us warmth and hospitality in every encounter. Our lovely room was an oasis of quiet and calm between our explorations of amazing... More 

Was this review helpful? Yes 1
FSHMarunouchi, General Manager at Four Seasons Hotel Tokyo at Marunouchi, responded to this review

Dear kctraveler21 sama, Thank you for your stay and taking time to write nice comments on Tripadvisor. We all are very happy to know that you and your family thoroughly enjoyed our hotel and Tokyo. Particularly, your feedback on our staff and service made us all happy and smile. Our new restaurant and bar just opened two days ago. I... More 

somewhere
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

The hotel is very business centric and nothing too fancy to talk about. However I'd like to commend one particular staff - Jonathan Sato - who was so gracious and carried both our heavy suitcases all the way to the train station platform(like buying himself a ticket to get in)! In fact he stayed with us till the train arrived... More 

Was this review helpful? Yes 1
FSHMarunouchi, General Manager at Four Seasons Hotel Tokyo at Marunouchi, responded to this review

Dear starbelle sama, Thank you for your stay and taking time to write comments on Tripadvisor. I am glad that you liked our Tokyo Station greeting service. I have shared your comment with Jonathan. He was very happy to receive such a nice comment. Once again, thank you and domo arigato gozaimas. We look forward to welcoming you back to... More 

2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Spent a long weekend at the Four Seasons at Marunouchi, right next to the Tokyo Station and Ginza - we have nothing but positive reviews to give. The hotel is small but have all that is required for a pleasant stay (only negative was that the restaurant was being renovated - but there were many great restaurants to pick from... More 

Was this review helpful? Yes 1
FSHMarunouchi, General Manager at Four Seasons Hotel Tokyo at Marunouchi, responded to this review

Dear jessicaa194 sama, Thank you for your stay with us and taking time to write nice comments on Tripadvisor. I am very glad to know that you and your family enjoyed your stay. Particularly, your comment about our staff and service made us all happy. Once again, thank you and domo arigato gozaimasu. We look forward to welcoming back you... More 

Orchard Road, Singapore
Senior Contributor
36 reviews 36 reviews
14 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We knew the restaurant was being refurbished and was moved to the 7th floor. However, there seems to be no other public space during this refurbishment. We asked if we could have a drink and were told there was a Yen 3,000 per person offer to drink as much as you could in two hours alongside dinner, but no other... More 

Was this review helpful? Yes 2
FSHMarunouchi, General Manager at Four Seasons Hotel Tokyo at Marunouchi, responded to this review

Dear PXJSingapore sama, Thank you for your stay with us and taking time to write comments on Tripadvisor. I am very happy to know that you enjoyed your stay with us and found our staff excellent. I am very sorry for unpleasant experience at our temporary restaurant. In one week, we will open our new restaurant and bar. I am... More 

Questions? Get answers from hotel staff and past guests. Ask a question

427 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (384)
Viewed
Hotel & grounds (64)
Viewed
Bathroom (54)
Viewed
Room/suite (93)
Viewed
Dining (24)
Viewed
View from room (46)
Viewed
Family/play areas (2)
Viewed
Other (101)

Management photos: Courtesy of the property manager

Viewed
All management photos (43)
Viewed
Room/suite (12)
Viewed
Dining (10)
Viewed
Family/play areas (1)
Viewed
Hotel & grounds (5)
Viewed
Bathroom (1)
Viewed
Business center/function rooms (1)
Viewed
Other (13)
Hotels you might also like...
Check In Check Out
Price Your Stay

Staying in Ginza / Tokyo Nihonbashi

Neighborhood Profile
Ginza / Tokyo Nihonbashi
Ginza is famous for being a trendy hotspot, but it's also a downtown area with shops that were founded over a hundred years ago. Department stores and luxury boutiques line the route from Nihonbashi to Ginza. It's a long established tradition to shop and stroll while the road is closed to traffic. Luxury hotels, world class cuisine from talented chefs, and a collection of glitzy clubs will make this area popular with anyone looking for a night out.

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question