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Four Seasons Hotel Tokyo at Marunouchi

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1-11-1 Marunouchi | Pacific Century Place, Chiyoda 100-6277, Tokyo Prefecture
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1 room 1 guest
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Four Seasons Hotel Tokyo at Marunouchi
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683 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (122)
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manila
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

we stayed in march 2015 with kids. requested for a connecting room with extra bed. they were able to accomodate our request. upon our arrival, the hotel staff were already expecting us and check in was immediate. hotel staff led us to the room. our children were very excited to find their names on an activity sheet in their room,... More 

Was this review helpful? Yes 1
Denmark
Level Contributor
53 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 162 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed twice at the Four Seasons Tokyo during August. We had interconencting rooms - our first stay was 7 days - the second was 3 days. The hotel itself - as others have mentioned is quite small and located on low floors. The top floor (F7) featured Restaurant / Bar / Fitness / Spa areas. After spending a month... More 

Was this review helpful? Yes 2
gaithersburg
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel's service was amazing. The hotel staff (Yuki) not only met my family at the train station and escorted us back to the station to purchase train tickets upon our departure, she even helped us transfer from the bullet train to the Narita express train when we returned to Tokyo 3 days after check-out. The staff also escorted my... More 

Was this review helpful? Yes 2
San Diego, California
Level Contributor
18 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 2 weeks ago

the service and the facility is superb. Erina and the staff in the Bar are amazingly attentive and gave us fantastic service during our stay. i can not say enough good things about this hotel. The beds are comfortable... the concierge gave us great recommendations for dinners out. we had breakfast included in our package and that was soooo fabulous.... More 

Was this review helpful? Yes 2
FSHMarunouchi, General Manager at Four Seasons Hotel Tokyo at Marunouchi, responded to this review

Dear Eleanor Annette sama Thank you for your stay with us and taking time to give us such nice comments on TripAdvisor. Erina and bar staff were very happy to receive your comments. Also, I was very happy to know that you enjoyed our hotel, food and people. We look forward to welcoming you and your family back to our... More 

San Francisco
Level Contributor
30 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We've stayed at many hotels in Tokyo including the Ritz at Tokyo Midtown, and we definitely put this Four Seasons at the top of the list. It is a very small property, so if you are looking for big and flashy, this is not for you. But if you want discrete and luxurious, this place is great. As others have... More 

Was this review helpful? Yes 1
FSHMarunouchi, General Manager at Four Seasons Hotel Tokyo at Marunouchi, responded to this review

Dear SFtaitai sama, Thank you for your stay with us and taking time detailed feedback about our hotel on TripAdvisor. You and your family explored the city and Kamakura extensively. I hope hot temperature and humidity did not bother you. I am very happy to hear that you liked our location, room configuration, breakfast, hotel facilities and level of service.... More 

Washington DC, District of Columbia
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

A perfect stay. Beautiful hotel, friendly service, immaculate room. Easy to find and near the train station. Quick and easy check-in. Spacious room with the most comfortable bed I've ever slept in! Large bathroom with an enormous soaking tub.

Was this review helpful? Yes
FSHMarunouchi, General Manager at Four Seasons Hotel Tokyo at Marunouchi, responded to this review

Dear traveller3321 sama, Thank you for your stay with us and taking time to write your feedback on TripAdvisor. I am very glad to know that you enjoyed your stay with us and especially you liked our bed. Once again, thank you and domo arigato gozaimas. We look forward to welcoming you back to our little hotel in the center... More 

Hong Kong, China
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

As you would expect from the Four Seasons this was an impeccable hotel, with great service and facilities. We had a corner room which was great for the views down the main street when you opened the blinds (automatic buttons of course!). Best thing was the location, just down the street from Tokyo station and within walking distance to the... More 

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FSHMarunouchi, General Manager at Four Seasons Hotel Tokyo at Marunouchi, responded to this review

Dear SydN sama, Thank you for your stay with us and taking time to write your comments about our hotel on TripAdvisor. I am glad to know that you and your family had an enjoyable stay with us. We all look forward to welcoming you and your family to our little hotel in the center of Tokyo in the not... More 

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The service at this hotel was superb. Being unfamiliar with Tokyo and the language, I was somewhat apprehensive about getting around. They met me at my train car and carried my luggage straight to my room and I even checked in in my room. The location is excellent for Tokyo station, Ginza, the Imperial Palace, and probably a lot of... More 

Was this review helpful? Yes 1
FSHMarunouchi, General Manager at Four Seasons Hotel Tokyo at Marunouchi, responded to this review

Dear Lance H sama, Thank you for your stay with us and taking time to give us your feedback on TripAdvisor. I am very glad to know that you enjoyed your stay and you liked everything we have. There are much more to see and do in Tokyo and beyond. Please see us in the near future. Once again, thank... More 

Singapore, Singapore
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We stayed in the 4 seasons for 4 nights during one of the warmest summers Japan has ever encountered. We arrived at 10 AM and could not get our room which was fine. We used the Spa facilities to our benefit to shower and clean up. Although the spa is small, it was excellent in their amenities. It had everything... More 

Was this review helpful? Yes
FSHMarunouchi, General Manager at Four Seasons Hotel Tokyo at Marunouchi, responded to this review

Dear 219james sama, Thank you for your stay with us and taking time to give us detailed feedback about our hotel on TripAdvisor. I am very glad to hear that you enjoyed our room, room facilities and concierge service. Yasu, Akhil, Misato, Shoko and Jonathan were all happy to receive your positive comments. I am very sorry that our housekeeping... More 

Charlottesville, Virginia
Level Contributor
127 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The Four Seasons Hotel near the Tokyo Station offers an exceptional experience. A small hotel (56 rooms) in a tall high rise, the hotel is beautifully designed with fine wood and stone surfaces. A large room with comfortable beds and all the modern conveniences is paired with wonderfully helpful staff. A real pleasure to stay here.

Was this review helpful? Yes
FSHMarunouchi, General Manager at Four Seasons Hotel Tokyo at Marunouchi, responded to this review

Dear putnik123 sama, Thank you for your stay with us and taking time to write your comments on TripAdvisor. I am glad to know that you enjoyed our hotel facilities, location and level of service. We look forward to welcoming you back to our little hotel in the center of Tokyo in the not too distant future. Thank you and... More 

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Staying in Ginza / Tokyo Nihonbashi

Neighborhood Profile
Ginza / Tokyo Nihonbashi
Ginza is famous for being a trendy hotspot, but it's also a downtown area with shops that were founded over a hundred years ago. Department stores and luxury boutiques line the route from Nihonbashi to Ginza. It's a long established tradition to shop and stroll while the road is closed to traffic. Luxury hotels, world class cuisine from talented chefs, and a collection of glitzy clubs will make this area popular with anyone looking for a night out.
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