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Four Seasons Hotel Tokyo at Marunouchi

5.0 of 5 1-11-1 Marunouchi | Pacific Century Place, Chiyoda 100-6277, Tokyo Prefecture
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Four Seasons Hotel Tokyo at Marunouchi
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Four Seasons Hotel Tokyo at Marunouchi
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563 reviews from our community

Traveler rating
    445
    88
    25
    4
    1
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169
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (101)
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Hong Kong
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

The staff there are friendly, the view from the restaurant is nice. The food quality is exceptional. Hotel is close to Ginza which is the main shopping area for luxury shopping. Close enough to fish market where I have a pleasant 20min morning walk.

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

The best of everything. I'd move in if I could afford to. Incredible rooms including Four Seasons pyjamas - everything is just as it should be. Save this for your last nights in Tokyo, it's so very special. Oh, and don't miss a glass of champagne and some truffle popcorn at the bar. Heavenly.

Was this review helpful? Yes 1
FSHMarunouchi, General Manager at Four Seasons Hotel Tokyo at Marunouchi, responded to this review

® sama, Thank you for staying with us and taking time to write nice comments on Trip advisor. I am happy to know that you enjoyed your stay and truffle popcorn. We all look forward to welcoming you back to our little hotel in the center of Tokyo in the not too distance future. Once again, thank you and domo... More 

Singapore, Singapore
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Had a night in Tokyo on the way home. Chose the hotel due to location at Tokyo Station. Got off the Nagano Shinkansen and was met by concierge who took our luggage and walked us to the hotel. Very luxurious room and amenities. Next day, they could not give us a late check out, but let us freshen up at... More 

Was this review helpful? Yes 1
FSHMarunouchi, General Manager at Four Seasons Hotel Tokyo at Marunouchi, responded to this review

Dear Dave66F sama, Thank you for your stay with us and taking time to write nice comments on Tripadvisor. I am very sorry that we were not able to extend late check out on your departure day. Trust freshening up in the spa was comfortable. I am happy to know that you liked our location and the level of service.... More 

Sydney, Australia
Senior Contributor
33 reviews 33 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Four Seasons Tokyo is perfectly located metres from Tokyo station and a short walk to the Imperial Palace and the Ginza shopping area. Concierge meets travellers at the station platform after arriving from Narita airport via Narita Express. Rooms are meticulously presented and large for Japan. However, it is the service and personalised care that make this hotel stand head... More 

Was this review helpful? Yes 1
FSHMarunouchi, General Manager at Four Seasons Hotel Tokyo at Marunouchi, responded to this review

Dear Michael T sama, Thank you for your stay with us and taking time to write nice comments on Tripadvisor. I am very happy to know that you enjoyed the hotel, location, the level of service and staff. I have already shared your comments with my staff, and such comment makes all of us proud to be a part of... More 

Contributor
17 reviews 17 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

This hotel is quite small (7 floors) comparing to average 5 and 6 stars hotels in Tokyo. We appreciated that we didnt get room in 35th floor or more because we had awful earthquake experience in skyscraper in Mandarin Oriental hotel 2 years ago in Tokyo. This little pearl is quite hidden next to the Tokyo central station and therefore... More 

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FSHMarunouchi, General Manager at Four Seasons Hotel Tokyo at Marunouchi, responded to this review

Dear alexandra k sama, Thank you for your stay and taking time to write nice comments on Tripadvisor. I am happy to know that you liked our hotel, location and greeting service at Tokyo Station. As you mentioned, our hotel is small with 57 rooms and suites. We would like to be your "home" in Tokyo instead of "hotel". Once... More 

Houston, Texas
Contributor
13 reviews 13 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The staff at this Four Seasons worked as a team to make our first time visit to Tokyo truly amazing. They took care of us even before we arrived. They answered our questions thoroughly and promptly and made our preparation easy. Our stay was exceptional because they anticipated our needs and went beyond to ensure our comfort. Their attention to... More 

Was this review helpful? Yes
FSHMarunouchi, General Manager at Four Seasons Hotel Tokyo at Marunouchi, responded to this review

Dear M R sama, Thank you for your stay and taking time to write such nice comments on Tripadvisor. WOW, I read your comments several times and even read them out loud a couple of times in my office. We are all so happy to know you thoroughly enjoyed our hotel and the level of service. There are much more... More 

San Francisco, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We stayed 12/26 to 1/1/2015 with our family on holiday. The hotel greeted us with a driver at Haneda airport. Our room was modern, elegant and well appointed with Nespresso machine, high quality green and black tea,( have to mention the elegant serving tea pot and cups by Nikko) well stocked minibar, fresh apples in the hall way, pajamas, nice... More 

Was this review helpful? Yes 1
FSHMarunouchi, General Manager at Four Seasons Hotel Tokyo at Marunouchi, responded to this review

Dear Brigette S sama, Thank you for your stay with us and taking time to write very nice detailed comments on Tripadvisor. I am happy to know that you enjoyed the location, facilities, restaurant and above all our service. The restaurant you enjoyed started complete make-over this morning. You will enjoy our new restaurant next time you visit Tokyo. Once... More 

Weston, Florida
Senior Reviewer
7 reviews 7 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Attention to each and every detail and willingness to please you are the priorities of everyone that works at this hotel. If you think that a few days in paradise after a full year of hard work are well deserved and money should not be a limiting factor, this is the place to stay in Tokyo. Concierge, Front Desk, Lounge/Bar,... More 

Was this review helpful? Yes
FSHMarunouchi, General Manager at Four Seasons Hotel Tokyo at Marunouchi, responded to this review

Dear Guilherme S sama, Thank you for your stay with us and taking time to write such nice comments on Tripadvisor. We are all happy to hear that you thoroughly enjoyed our hotel and our service. Your comments are so powerful and encouraging for all of us here. Please come back and see us again in the near future. Once... More 

London, United Kingdom
Top Contributor
62 reviews 62 reviews
26 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Very convenient (right by the main station) and very friendly, this Four Seasons makes it very easy for a first time visitor. We asked for the airport greeting (which picks you up after immigration, gets you to the JR Counter at Narita, puts you on the train, and then meets you at Tokyo train station_, all perfect if you're tired... More 

Was this review helpful? Yes
FSHMarunouchi, General Manager at Four Seasons Hotel Tokyo at Marunouchi, responded to this review

Dear AlanHoumann sama, Thank you for your stay with us and taking time to write nice comments on Tripadvisor. I am happy to know that you enjoyed your stay with us and you liked our location and greeting service at Tokyo Station. There are many other places to visit and many other things to see and do in Tokyo and... More 

Jakarta, Indonesia
1 review
5 of 5 stars Reviewed 4 weeks ago

Rooms layout very functional yet designed elegantly. Concierge amazing and willing to help any requests. Hotel very accommodating to children. All this makes the hotel better than other five star hotels in Tokyo. If you want a combination of luxury, great service and a child friendly setting, this is the hotel to choose. Location perfect near Ginza. Definitely staying here... More 

Was this review helpful? Yes
FSHMarunouchi, General Manager at Four Seasons Hotel Tokyo at Marunouchi, responded to this review

Dear KerryAdrianto sama, Thank you for your stay with us and taking time to write very nice comments on Tripadvisor. I am very happy to learn that you enjoyed the room, location and concierge. There are much more things to see and do in Tokyo and beyond. Please visit us in the near future. Once again, thank you and domo... More 

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Additional Information about Four Seasons Hotel Tokyo at Marunouchi

Address: 1-11-1 Marunouchi | Pacific Century Place, Chiyoda 100-6277, Tokyo Prefecture
Phone Number:
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Chiyoda
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Four Seasons Hotel Tokyo at Marunouchi 5*
Number of rooms: 57
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Also Known As:
4 Seasons Hotel Tokyo At Marunouchi
Four Seasons Hotel Tokyo At Marunouchi Japan
Four Seasons Chiyoda
Chiyoda Four Seasons
Hotel Style:
#1 Luxury Hotel in Chiyoda
#1 Family Hotel in Chiyoda
#1 Spa Hotel in Chiyoda
#5 Business Hotel in Chiyoda
#6 Romantic Hotel in Chiyoda

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