We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel New Otani Tokyo Executive House ZEN & The Main

4.0 of 5 4-1 Kioicho, Chiyoda 102-8578, Tokyo Prefecture
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Certificate of Excellence 2014
Hotel New Otani Tokyo Executive House ZEN & The Main
Professional photos View all
Browse nearby
Hotel New Otani Tokyo Executive House ZEN & The Main
Hotel New Otani Tokyo Executive House ZEN & The Main
Hotel New Otani Tokyo Executive House ZEN & The Main
Write a Review

845 reviews from our community

Traveler rating
    346
    345
    103
    37
    14
See reviews for
168
202
81
268
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (104)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
  • All months
    (845)
  • Mar-May only
    (218)
  • Jun-Aug only
    (215)
  • Sep-Nov only
    (258)
  • Dec-Feb only
    (154)
All months
Fribourg, Switzerland
1 review
5 of 5 stars Reviewed 4 days ago NEW

I had the opportunity to stay at this hotel during the first part of my trip to Japan this January 2015. By staying at "Executive House Zen", you have access to a lounge, where you have access to free snacks and drinks during the whole day. From the lounge you have a wonderful view over "Shinjuku" and Mt. Fuji. The... More 

Was this review helpful? Yes 1
Surabaya
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago

It was a truly heartbreaking experience, I have read about the reviews and how this hotel is one of the three best hotels in Tokyo along with Okura and Imperial Hotel. We arrived late at night and booked two rooms and they "tricked" us and moved us to the garden tower room which were cheaper and older instead of our... More 

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I've now stayed at the executive floor 3 times and am still very pleased with it. The rooms are elegant and efficient. The lounge is wonderful and a nice spot for a small healthy breakfast. The staff is very friendly and helpful. I will return again on my next visit.

Was this review helpful? Yes 4
Victoria, Australia
1 review
5 of 5 stars Reviewed 3 weeks ago

Stayed for almost a week and was really enjoying it. No major complaints. Service was good, housekeeping was clean. Just a bit far from main attractions, but it's close to a subway station, so no trouble.

Was this review helpful? Yes
Europe
Contributor
13 reviews 13 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 3 weeks ago

It was a pleasure to come back here yet again. The hotel (The Main section) is in better shape than ever. This is Japan so the standard rooms are not very large but clean, quiet, well equipped and well serviced. The location is in a quiet but nonetheless central part of Tokyo. This is not a western style hotel, but... More 

Was this review helpful? Yes
Denver, Colorado
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I had a very pleasant stay at the New Otani. The room was spacious by Tokyo standards, very clean, the service was excellent and the price was quite reasonable. The location in Akasaka is ideal, steps away from the subway and many good places to eat. I had no wait for check in or out. I stayed in the "Main"... More 

Was this review helpful? Yes 1
Perth, Australia
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was our first stop in our three week holiday of Japan and I really can't fault it. The staff were excellent, spoke English perfectly, and our stay went off without a hitch. We actually got into Tokyo a day late due to airline problems and they didn't charge us for first night of our booking! I haven't stayed in... More 

Was this review helpful? Yes 1
Seattle
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed one night in the New Otani on our last night of a two week Japanese trip. The room we had was spacious and accommodated three of us easily. We had spent the day traveling and it was very relaxing to stay for one final night in the luxury of the Otani. We had a delicious dinner in the... More 

Was this review helpful? Yes
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

The room was dated. The bathroom small. The service however was excellent. The location was not great. The gardens were very beautiful. Don't miss them. The hotel was huge. Felt like a convention hotel.

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 4 weeks ago

The room and amenities was very nice (summer and winter robes, slippers) - large room. The employee service was excellent - gratious and helpfull. Location is conveniently near Akasaka with nearby subway access.

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Hotel New Otani Tokyo Executive House ZEN & The Main? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel New Otani Tokyo Executive House ZEN & The Main

Address: 4-1 Kioicho, Chiyoda 102-8578, Tokyo Prefecture
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Chiyoda
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel New Otani Tokyo Executive House ZEN & The Main 4*
Number of rooms: 643
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Hotels.com, Cheap Tickets, Agoda, Otel, Priceline, Travelocity, HotelTravel.com, Despegar.com, TripOnline SA, Odigeo, JAPANiCAN and Tingo so you can book your Hotel New Otani Tokyo Executive House ZEN & The Main reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
New Otani Tokyo Garden Hotel
New Otani Hotel Tokyo
Hotel New Otani Tokyo Executive House ZEN & The Main Japan
Hotel Style:
#9 Business Hotel in Chiyoda
#9 Luxury Hotel in Chiyoda
#11 Family Hotel in Chiyoda
#12 Romantic Hotel in Chiyoda

281 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (263)
Viewed
View from room (40)
Viewed
Hotel & grounds (59)
Viewed
Dining (16)
Viewed
Room/suite (38)
Viewed
Bathroom (9)
Viewed
Pool/beach area (6)
Viewed
Business center/function rooms (4)
Viewed
Family/play areas (2)
Viewed
Other (89)

Management photos: Courtesy of the property manager

Viewed
All management photos (18)
Viewed
Hotel & grounds (6)
Viewed
Pool/beach area (1)
Viewed
Business center/function rooms (1)
Viewed
Room/suite (5)
Viewed
View from room (1)
Viewed
Other (4)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay